Kings Group Hertford reviews

★★★★★ 5/5

Google

Kings Group in Hertford have been my property management agent for over 5 years and have done a great job. I recently decided to sell my property and Kings have helped me with all the trials and tribulations associated with selling a property. They have kept in contact with all parties, to ensure constant communication. The have helped to keep me sane! I would particularly like to thank Brodie and Charlotte.PositiveResponsiveness, Professionalism

Jenny · 25 October 2022

★★★★★ 5/5

Google

I had to move out in a very tight time frame and due to this i had the potential of having to pay another months rent. Brodie and her team were completely supportive and did their up most to get the property marketed and tenanted in a very tight window. For this i am ever grateful and would recommend Kings to anyone who is looking for top notch service!!! .

Ash · 25 October 2022

★★★★★ 4/5

Google

Just want to say thanks so much to Rosy & Brodie, (cool names by the way) for showing me around the flat I’ve just taken in Ware. It’s a gorgeous flat in a great area & they were really helpful in securing it for me. Good work ladies. You’ve made my Christmas! 🎄 xx …

Bongo · 29 December 2023

★★★★★ 5/5

Google

I would like to thank Brodie for all her help. She made my process stress-free and supported me as much as she possibly could with great advise. I cannot thank her enough for being so understanding, informative and patient.

Cortni · 25 September 2024

★★★★★ 1/5

Google

As a tenant, I have had the worst experience with Kings. Their customer service is poor, their communication is terrible and as a letting agent they are almost entirely incompetent. From the start of the process, they didn’t even know if they had received my deposit or not which is quite concerning when you’re trusting them with a large amount of your money. Due to this, I specifically asked for an invoice for my rent each month which has yet to appear despite being in the property for four months. Repairs that were reported months ago still haven’t been fixed, and you can only expect to get any information about what’s going on if you are the one to chase it up and send emails. Beyond that you won’t hear from your property manager unless they need something from you or think you are in the wrong. At that point you can expect a generic email template in a different colour and font than the rest of the email, which will be spelt incorrectly and half the time not really make any sense. I was left with no working toilet in the property for ten days due to the incompetence and lack of attention of Kings. They then tried to put the blame onto me for not reporting it despite me having done so. It’s been extremely disappointing that they can’t take responsibility for this failure. The experience I have had with Kings will make me move out of the property at the earliest possible time just to avoid having to work with them again. Do not rent with Kings if you want anything done!!

Roisin · 24 November 2024

★★★★★ 5/5

Google

Special thanks to Brodie Clark and the entire renting team , amazing service ,fast and direct . We were able to rent an amazing flat at a good rate. And the team was patient as we struggled sending over some few bits , they followed up nicely .

Saramos · 29 December 2023

★★★★★ 5/5

Google

Brodie was super helpful! Thank you!

Cheyenne · 1 September 2025

★★★★★ 5/5

Google

Ross and Brandon were so helpful when we were looking to buy through them recently. They are so supportive and they make sure you are completely happy with the service from Kings, it’s great to find such a personable and friendly team locally and it makes the whole process so much easier and nicer! Well done Kings keep up the great work!

Gabriella · 25 October 2022

★★★★★ 5/5

Google

Brodie is absolutely so good at her job and so professional. She helped us find the perfect place in no time at all and the entire process was made painless by her. Thank you again for all your hard work and we will recommend you to everyone I know!

Trisha · 25 October 2023

★★★★★ 5/5

Google

Kings group in Hertford can be Your LOCAL Solidarity Team of Three brothers Charlie Christou Christian Mileusnic Louie Lodge I started house moving process since summer last year. Not long later, the previous agent found me a buyer who met my asking price. Unfortunately, I could not found an ideal home in a neighbourhood area where we used to reside a decade ago. Due to a time scaled mortgage the buyer had been offered, so I was under pressure of choosing “the Go Ahead” sale immediately and move to a rental accommodation temporarily or rejected the sale. As much as my reluctance, I had to choose the latter even I was also offered an additional sum towards the hassle. As I always have phobic thoughts of renting a house incase I meet some strange landlord. I also have two small dogs and a never grown up adult, so it wasn’t an easy way. The communication between my previous agent was somehow from pleasant to uneasy as I felt along. So I decided to change to A new agent to have a fresh start. There were dozens of letters posted through the door from various local estate agents. Some agents either boasted about their influence of the market or their content words described as though they already had a buyer in hand. The post cards from The Kings Group was the most modest literally together with elegant hand writing signed by Mr Christian Mileusnic . So I called him up and arranged a valuation. Mr Charlie Christou, who came to carry out the valuation, he took particular interest in all my improvements within the house and garden, etc. He patiently listened to my moaning of previous sale ordeals and my hoarding syndrome, which I have developed since the pandemic. He understood my situation and unlike some pushy salesman, who did not ask me to sign the contract straight away. Actually the hardest thing was that I had no clue of where to start clearing up all those piles for the photography. Few weeks passed by, I popped in to their office and told them of my stalled action. Christian told me to calm down and would come with his colleague Charlie to help. On the day of their first viewing appointment, I was in a panic state trying to tidy up the house, then realised I had forgot to buy some cough medicine for my husband who had sore throat due to the cold weather. I called their office and asked their favour if they could bring me some medicine from the pharmacy few doors away from the office. They did me this favour out of such kindness which I was so moved. Only after they left then did I realise it was such a discourteous behaviour. The sale has now been agreed Thanking to their diplomatic service manners. I’m very impressed by their skilful negotiation ability and flexible ways of handling every situation. I appreciated their respectful way of treating customers, let alone a head strong one like Myself. They never used any arrogant words but considerate understanding manners which made me calmer every time after I complained about problems especially in my onward purchase. A month ago, Christian was about to go out viewing when I stormed in, he stopped and stood there patiently listening and explaining to me how much he would help if I needed. Louie made some jokes which made me laugh out loud I walked out of the office light hearted. ….to be continued due to exceed limited words

Jill · 25 October 2023

★★★★★ 5/5

Google

Rosy and Brodie have been amazing helping me to find a property to rent that allows pets. I’ve tried many estate agents and Kings Hertford has been the best by far. Great communication and not time wasting like a lot of estate agents. I can’t thank them enough.

Mily · 25 October 2023

★★★★★ 5/5

Google

Thank you so much to Charlie and Louie. They made the process of buying a place a lot easier with updates, check ins, always getting back to us quickly and answering any questions we had. Definitely recommend and would use Kings Hertford over and over again.

Gulen · 25 October 2023

★★★★★ 5/5

Google

Rosy was an absolute gem to work with! She was so quick and efficient when it came to helping me find a property and was always quick to respond to my many questions! Thank you Rosy x

Katie · 25 June 2025

★★★★★ 5/5

Google

Kings has been a very prompt and eager estate agents. My partner and I contacted for a property and instantly heard back. Every step has been consistent and fast. Brodie has been nothing but kind to us and has been incredibly helpful when bumps arise. Very good service :)

Kirsten · 24 December 2024

★★★★★ 5/5

Google

I would like to recommend Ross and Cristian who were ever so helpful and polite and took time to look for homes that suited our needs, they went above and beyond to help us and I would have no hesitation in recommending them if you are looking for a home.

Angela · 25 October 2022

★★★★★ 5/5

Google

Ross showed us around two properties yesterday. He was very helpful without being pushy at all. He let us take our time and listened to our comments. He made some really useful suggestions and even arranged another viewing the same day for us at very short notice. Thank you Ross.

Megan · 25 October 2022

★★★★★ 5/5

Google

Kings in Hertford have been extremely helpful with my search for a property and I would recommend them highly. In particular Charlotte has been very helpful throughout as she updates me regularly on all properties that they have and always responds to any queries I have very swiftly.PositiveQuality

Aaliyah · 25 October 2022

★★★★★ 5/5

Google

Thank you Christian, Louie and Charlie for all your help with buying our first home! The team were very helpful, communicative and were always happy to help. Thanks all :) Eleanor and Jack

Eleanor · 25 October 2023

★★★★★ 5/5

Google

I worked with Louie Lodge on my house purchase and have nothing but good words to say. He was very open and transparent with me through the whole purchase, and was readily available with any advice I needed. Would recommend, especially for first time buyers.

Darren · 25 October 2022

★★★★★ 1/5

Google

This branch/agency will go above and beyond when placing you into a property. After which they would ask you multiple times to leave a positive review and won't stop asking until you do that. However, once you are in, the support is terrible. Response time, problem fixing, communication - very bad unless it's something they need from you, in that case they would chase several times within 2 hours. No concerns about your health and safety. Not acknowledging issues or even our notice due to these issues. Took 4 months for someone to come and 'see' the problem but that is far from fixing.

CMG · 25 October 2023

★★★★★ 5/5

Google

Thank you Brodie. 5 star service - kept to all promises, great communication and even done her bit to make sure everything was running smoothly outside of working hours. Easy, efficient process.

George · 25 October 2023

★★★★★ 1/5

Google

They’re probably one of the worst companies I’ve ever had to deal with. This branch along with the rest of the company are unprofessional, and unhelpful. They don’t care about their customers wellbeing. The main reason we moved out of our property! Avoid if you can. I recommend checking out the other one star reviews they’ve received, as while getting you into the property they beg you to leave good reviews, hence all the 5 stars. I’ve also been emailed by them to remove this review. Shocking

Olivia · 25 October 2023

★★★★★ 5/5

Google

I am glad that the King‘s property team delivered extraordinary service in selling my flat within a month and the whole process of exchange took 12 weeks to complete. Thank, Charlie, Christian's and Louise, I was surprised that all the potential buyers who they introduced, they were all so friendly and very keen in sending their offers, of course, I finally accepted the desirable one. I appreciate Charlie professionalism in advising me on the marketing approach. Charlie suggested that the asking price was according to the average recent sold price, not depends on what I got from estimation. I felt upset at first, however, I still let him did whatever he thought was good to me. Charlie didn't disappoint me! During the exchange process, Charlie followed up closely with his buyer and also with both side solicitors, he kept me updated whenever I felt worrying. All done smoothly, just need a faith on them:)

Caroline · 25 October 2023

★★★★★ 5/5

Google

Ive been a Lanlord since 1989. Kings are the best property manager I worked with a fantastic Service. I live overseas but I know I can trust the team at Hertford office to deal with any issues diligently / efficiently & professionally. on those Occasion when I came back to the UK I was met at the property for joint inspection, issues noted and solutions put in place within 24 hours. Naturally the work can take longer depending on scope etc. The Contractors used & retained by Kings are second to none!!! delighted with the quality of workmanship. Special thanks go to Rosy & Brodie from the Hertford office.

Jim · 25 October 2023