Kings Group Hertford reviews

★★★★★ 5/5

Google

A True Gem 💞 Thank You, Brodie! ⭐⭐⭐⭐⭐ I honestly can’t thank Brodie Clark enough for the outstanding service she provided during my rental application process. From the very first interaction, she exuded warmth, professionalism, and genuine care. It wasn’t just that she processed my application quickly, it was the way she made the entire experience feel effortless, smooth, and human. In a world where dealing with rentals can often be stressful and impersonal, Brodie was the complete opposite. She went above and beyond at every stage. Her attention to detail, responsiveness, and emotional intelligence are rare and deeply appreciated. Brodie doesn't just do her job, she elevates the entire process. She’s one of those rare people who leaves a lasting impression simply by being outstanding at what she does and how she does it. If I could give more than five stars, I would. Brodie, thank you for your kindness, efficiency, and support, you turned what could have been a stressful process into a breeze, and I’ll always be grateful for that. From a grateful tenant 😊 Sharon Muzangwa

Hollay · 18 September 2025

★★★★★ 1/5

Google

Rosy was very pushy when we expressed interest in the property, kept telling us to do everything asap asap asap. The property had an absolute nightmare neighbour who made it hell for us to live next door to, he always threatened us about telling the landlord to kick us out. We never knew what a nightmare neighbour was until we rented with Kings. They were very unsupportive throughout the tenancy. Brodie is particularly rude and patronising.

S · 18 July 2025

★★★★★ 5/5

Google

"I had a truly fantastic experience with Rosy from start to finish. She was absolutely wonderful! Rosy was professional, friendly, and incredibly dedicated, ensuring the service was remarkably fast. Thanks to her swift action and support, I successfully ended up letting the flat she showed me. Rosy made the entire process stress-free, and I highly recommend her and Kings Letting to anyone looking for a property!

Asamo · 18 October 2025

★★★★★ 5/5

Google

We recently spoke with Louie Lodge at Kings about a property we were interested in. Although we didn’t end up viewing it, we felt it important to leave a review because of how impressed we were with his approach . Louie was incredibly polite , professional - and most importantly - honest . He told us upfront about some issues with the property that could have easily been glossed over, and really appreciated his transparency . It’s rare to find someone in this industry who helpful and honest . Thank you Louie - we wouldn’t hesitate to deal with you again or to recommend you to others 🙏🙏

Stavroulla · 1 May 2025

★★★★★ 5/5

Google

We've had a great experience renting with Kings Group, Hertford. Rosy kept us informed every step of the way, communication was on point, email replies were quick, the referencing process basically took a day and now we have our keys to our new home. Thank you Rosy for your consistency in communication and thanks to Kings Group for making all this possible, my family and I are forever grateful.

Stephanie · 24 November 2024

★★★★★ 5/5

Google

I honestly can’t thank Rosy Brien enough for the outstanding service she provided during my rental application process. I also want to appreciate the lettings teams of Kings group for their support in this process. Thanks so much Kind regards Olusola

GOODNESS · 15 October 2025

★★★★★ 5/5

Google

My Agent was very helpful. She is the one who called me when she found a place she knew wouldsuite my needs. True to that, I fell in love with place the moment I saw it and am so grateful to Rosy. She held my hand all the way until I moved …

Bekkie · 18 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of selling and purchasing through Kings Hertford, and I commend the entire team for their exceptional service from start to finish. Unlike previous experiences with other agents in the area, Kings Hertford generated significant interest in the property I was selling. Facing a setback when my initial purchase fell through, Louie promptly found another suitable property for me and went above and beyond to ensure a smooth progression of paperwork on both sides of the chain, even working on his days off. The entire team at Kings Hertford was not only professional but also incredibly friendly, making the entire process much more bearable. I wholeheartedly recommend Kings Hertford and wouldn't hesitate to use their services again. A special thanks to Louie for going the extra mile to make my experience exceptional!

Chloe · 29 December 2023

★★★★★ 5/5

Google

Following a viewing of another property, Rosy kept me informed of other upcoming properties and helped me to secure the right property very quickly. From getting details of a property to viewing and referencing done within 3 days. Rosy kept me informed and gave me peace of mind through a stressful process of finding a new place to live!

Marco · 24 November 2024

★★★★★ 5/5

Google

We can't thank Charlie and Louie enough for their support during our recent house move. They were always available in answering our questions (even out of hours) and guided us through the sale and purchase with professionalism at every stage. We found using the in house property lawyers invaluable. The team already had a good working relationship with them and this made the process a lot smoother. Charlie updated us regularly on the chain and was our mentor and advisor throughout. He is a great asset and if we move in future I would contact him in a heartbeat. Thank you for such great service!

Havva · 25 October 2023

★★★★★ 5/5

Google

Outstanding Team at the Hertford Office. Charlie and the team have gone above and beyond my expectations to sell my house and ensure everything was in place for exchange and completion when I wanted it. Nothing was too much trouble. Charlie, Louie and Christian are a credit to Kings Group and I would highly recommend speaking to them first, to anyone that's considering selling their home. Massive thank you and all the very best for the future :)

Maria · 25 October 2023

★★★★★ 5/5

Google

Dealing with Kings in Hertford has been a great experience, Charlie, Louie, Christian and all the team have been very supportive and communicated with me brilliantly throughout the sale of my property ensuring everything was dealt with as promptly as could be keeping me well informed throughout the process. Great service and a huge well done to all of them for all their efforts in making it a comfortable transaction and experience for me.

Trevor · 25 October 2023

★★★★★ 5/5

Google

Have just completed on my flat in Hertford and I cannot praise the team in Hertford more highly. Charlie, Christian and Louie made the whole process so easy. They helped me every step of the way, liaising with the seller and answering all my questions. The whole process took less than three months from the initial viewing to getting the keys! Highly professional and friendly team. Thank you all so much.

Amanda · 25 October 2023

★★★★★ 5/5

Google

I am in the process of renting a property through Brodie and Rosy, and I couldn’t be happier with the experience. From the moment I viewed the property on Wednesday to making the payment on Thursday, everything was done quickly and efficiently. Brodie and Rosy were professional, friendly, and always available to answer any questions I had. I would highly recommend them to anyone looking for a property in the area.

O · 25 October 2023

★★★★★ 5/5

Google

Summer and her team where very helpful and offered excellent services to me while processing my renting process and move into my new apartment in Hatfield. I appreciate their effort and professionalism. Will highly recommend them.

Favy · 17 March 2026

★★★★★ 5/5

Google

I had a great experience with this agency, they were quick, professional, and incredibly helpful throughout the whole process. A special thank you to Rosy, who showed us the flat and managed everything with such care and efficiency. She made the whole experience stress-free and smooth. I really appreciate her support and highly recommend this agency to anyone looking to rent!

Takacs · 18 July 2025

★★★★★ 5/5

Google

The service we received from the Hertford branch was second to none! We can't thank all of the boys (especially Charlie) enough for all the hard work that went into getting our house sale over the line. It definitely wasn't the easiest of situations, so we really appreciate everything that they did for us during this time. We really couldn't recommend the Hertford branch highly enough. Thank you again!

Alexandra · 25 October 2023

★★★★★ 5/5

Google

Across the past 3 months we have been working with the team at kings group to sell our property. After Louie approached us regarding the sale of our property, we decided to give them a try to see what they could do. Within the space of 2 weeks Louie had accumulated many viewings for us and even got us the offer that we needed. I would just like to thanks the team over at kings group in Hertford for their amazing work and in particular Louie for being very professional, informative and helpful throughout the whole process. Cheers Dave

Dave · 25 October 2022

★★★★★ 5/5

Google

We have spent the last ten days viewing properties for our relocation back to Hertfordshire. Ross has been amazingly helpful and patient in an often stressful time. He always got in touch with us with properties he thought would suit us. Ross is always professional and yet friendly kind and helpful at the same time. He has made the experience much better for us. We would happily deal with the company again if need be and feel that Ross has become a friend. Thank you Ross for all your work.

Gillian · 25 October 2022

★★★★★ 4/5

Google

Received a good service from Kings Group. We are in the process of buying our first house and the agent who showed us around the property, Louie, was very enthusiastic and helpful with enquiries, albeit perhaps a little too confident that the sale would go through smoothly. Prior to the exchange of contracts, Charlie was available to talk to on the phone, and did all he could to put any worries we had at ease. Collectively, they did a good job at bridging the communication between us and the seller.

Kayleigh · 25 October 2022

★★★★★ 5/5

Google

I couldn’t recommend Ross and Brandon at Kings highly enough! Fantastic team, with their energetic and professional approach to selling my property. After having a bad experience with my previous agent, they made me feel very welcome. They went above and beyond to get my  property sold,  any issues were dealt with promptly. Overall a very good experience with Kings group. Thank you so much Ross and Brandon. If anyone is looking to sell their house, I would highly recommend kings to get the job done. I will be recommending you guys to anyone looking to sell. Regards Simon

Simon · 25 October 2022

★★★★★ 5/5

Google

I would like to thank Rosy who managed the process wonderfully from the moment I contacted her. I would also like to thank her for her patience with the paperwork :) I am very happy to work with the Kings Group. Thank you Kings Group

Samet · 25 October 2024

★★★★★ 5/5

Google

I'm struggling to find the words to praise these lads enough, Charlie, christian and Louie were incredible, if you want a smooth well informed transaction don't look any further than these guys! Incredible incredible service! A special thanks to Louie, he really immersed himself in the sale and went above and beyond the call of duty, fantastic, again THANK YOU GENTS Jay and Deb's

Jay · 25 October 2023

★★★★★ 1/5

Google

For a renter they are not very thorough, knowledgeable or professional. I recently was shown property for rent by an estate agent from Kings Group and they didn't even introduce themselves or offer a card. This person knew little to nothing about the property. She hurriedly stated the requirements to make a rental offer. Since she didn't introduce herself or give an email address that would be difficult. I eventually found out her name and sent the required documents. Within a day I was told they accepted another offer with no reason given. When I asked to confirm that my personal documenation would be deleted from their systems, I was told they had not received them. Which is curious. It meant my offer was never considered. Was I removed from the running because I asked about the estimate on utility bills? Would not want this company as the management company for my flat.

Mary · 25 October 2021