Trusted Agent profile · East Ham
★★★★★
391 reviews across 2 platforms
355-357 Barking Road, East Ham, E6 1LA
ARQ HOMES's office in East Ham, at 355-357 Barking Road, is rated 4.9 out of 5 across 391 reviews on two platforms, including 247 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for ARQ HOMES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the East Ham office, from every platform, shown as written. First names only.
5/5
FacebookOur daughter Elsa (who doesn't use Facebook ) says that from day 1 ARQ provided a high quality personal service. Imran and the team have really helped her to settle in to her new home in East London after spending all her life to date in SW11.
5/5
FacebookI would like to highly recommend Umran and the team at ARQ. There have helped me greatly with a property I own and have worked really hard in saving me time and stress. All the staff at ARQ are very friendly and explain everything very clearly.
5/5
GoogleI was very amazed with such a wonderful service from ARQ especially Hammad was very responsible and helpful while i was finding the property. Thanks to the whole team especially HammadPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI used ARQ homes for advise for an Architect. They were super and SO helpful. I have used ARQ homes in the past for my flats and have found they were always happy to advise and give suggestions. Highly recommend this company. Thank you guys at ARQ homes.PositiveResponsiveness, Quality, Professionalism
Good morning Theca. Glad to be of assistance! Thanks for taking your time out to write a review for us. Anything you need in the future, just give us a call. Regards 😃
5/5
FacebookAbdul and the rest of the ARQ team were exceptional from start to finish - nothing was too much trouble for them. They were very efficient and always got back to us promptly, sometimes even out of hours, and if we needed anything chasing they were on the case straight away. This was great as amidst all the stress when selling a house, it was good to know that they were as committed to getting things done as we were. When we first put the house up for sale in mid-September, we expressed our hopes of selling and moving before Christmas. This did not phase Abdul as he was confident that this could be achieved; we ended up completing in early December which we were really pleased about. We would highly recommended ARQ Homes for selling a property, the personal level of service we received was excellent.
5/5
GoogleI consider my experience with ARQ Homes as 'Excellent'. Mr Ali supported me throughout the process. I just wanted to say THANK YOU!! From Ash E1
Good morning Amira. Loved reading that! Yes, Ali really is one of our Superstars here✨✨ . I haven’t had a chance to speak to him about this review yet. However I’m sure he’ll say you’re very welcome! Thanks for your kind words Abdul The business Owner 🙏❤️
5/5
GoogleRafiq has done a great job finding good tenant for us. His professional and efficient approach has won our trust and delivers what he promised without any problems. He clearly understand the local markets and gave us good suggestions too.PositiveResponsiveness, Quality, Professionalism
Thanks He Weiwei. Well done to Rafiq. He’s always on top of his game, is our Lettings manager 💪🏻 Thanks for the write up for him Much obliged Abdul
5/5
GoogleThe service and information provided by Ali was very valuable and informative. I can now use this information to plan my next move with better clarity and should be a lot safer and easier.
5/5
FacebookHats off to the ARQ Homes team for their professionalism and support. They have always responded in a timely manner and answered any questions I had. Can’t say enough excellent things about their commitment in serving people and of course their community. Thank you wishing you the very best and success in the New Year.
Hi Ruby. I had a lot on since I came back to work from Annual Leave, so sorry I couldn't respond earlier, with a personal reply. Thanks for your 'Perfect' review. I remember you called me on the back of a recommendation and its reassuring to hear that we met your expectations of us. Obviously, over the years, you became a friend, so anything you need, our doors are always open for you. Love to the kids. Abs ❤️
5/5
GoogleRecently brought a property through the agent. I found Ali to be very honest and very helpful. His service was on point. Thank you ARQ and Ali 😀 …
Thanks Hafiz for your kind words. Sorry it became a bit of ropey purchase, with a few twists along the way! However we got there in the end. Hope your happy with your purchase and good luck with it all, and your future ahead. Stay blessed. kind regards Ali.
5/5
GoogleDear Imran and Ali in ARQ i am very grateful & appreciated for your kind cooperation in good manners , very progressional way ,quality service provided to keeps updated for the Market street property Excellent services thanks to ARQ homes estate . Islam
Thank you Mr Islam. On behalf of both Imran and Ali thanks for your kind comments. Thanks for the business. Now do spread the word and recommend us to your family and friends 🙏🏾😊
5/5
GoogleWe highly recommend using ARQ HOMES.Their online details brought out the best of the property's features.Their attention to detail and knowledge of the market are second to none.I will always recommend them to other landlords and friends selling properties.Absolutely top marks to Mr.Iqubal from our first meeting we felt very comfortable and confident and his knowledge and advice was exceptional and he really knew his field of work.He is quite proactive and responds quickly to texts and calls which is quite reassuring and have always kept us up to date with viewings and responses.Very professional and courteous in all his communications.He has a great attitude ,personable and honest in his work.The team has the right blend of professionalism and friendliness.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDear reader: Sadly we lost about 45 reviews on here. It's a shame really and we're not sure how or why they went missing. As yet, they haven't been restored, neither have we been given an explaination for the loss. We worked ever so hard to deserve our 5 star reviews so its really disappointing! As a family-and-friends run business our customer testimonials and subsequent recommendations have been paramount to the success of ARQ Homes. Nevertheless we will earn more, I'm sure. If you're researching us, give us a call. We are honestly the best around. We have loads more real-life reviews on our ARQ Homes Facebook page. Please have a look there too. I hope it helps you decide which agent to choose 😃PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery professional, always on the other end of the phone, no question was a silly question and I was put to ease on what the process will be. ARQ delivered everything they had promised me, from putting me in touch with a solicitor and explaining how the stamp duty works. No last minute viewings, always enough time to organise myself to purchase my new home. Will highly recommend buying your new home through ARQ. Thankyou for all your efforts. Very grateful. KianiPositiveResponsiveness, Professionalism
5/5
GoogleMy experience with them is always positive.I had been to other estate agents in Eastham but was not impressed by their service.The entire team at ARQ homes is professional and keep you updated at each steps with proper guidance and advise on the state of the property market and are really well knowledgeable. I would definitely recommend them. They have a good knowledge of the entire Newham borough and I think no other estate agent will give you the personal service which they always do.whether you are looking to rent a house or sell one ARQ IS THE BEST.😍PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have just sold our house with ARQ and it has been faultless service from start to finish. We dealt with the very experienced director Iqbal who made the sale from start to finish super relaxing for us, especially when previous estate agents had messed us around and we were going through a very stressful time. They are super transparent, very professional and very responsive! If you're thinking to use these guys, do not hesitate as I can't fault them one bit! Thanks again guys!PositiveProfessionalism
5/5
FacebookThank you ARQ and special mention to Ali for all your help in assisting me with a quick turnaround on getting tenants and assiting me with getting to grips with all the legalities. Really appreciate all your honest and genuine adivice. Shaf
5/5
GoogleI was very amazed with such a wonderful service from ARQ especially Hammad was very responsible and helpful while i was finding the property. Thanks to the whole team especially Hammad
5/5
GoogleActing on behalf of multiple investors, publicly and privately funded - we have used ARQ to acquire multiple properties and developments. Fantastic service since day 1, could not fault these guys. No challenge too big and no ask too small, they have gone above and beyond to source suitable properties for our requirements. We hope to maintain our business relationship for many years to come. Excellent team of staff. Keep up the brilliant work.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookARQ were amazing in helping us find our new house, even despite our complete lack of preparation they were able to get us into an amazing property with no fuss. Tristian was an absolute lifesaver throughout the whole process
5/5
FacebookWhat a fantastic setup ARQ Homes have. ARQ managed our rental property finding model tenants. The years that the team at ARQ managed our property were without fault. Regular checks were carried out with feedback given. The years passed and we decided to sell the property which is where the ARQ really came into their own. What an HONEST and HELPFUL team they are. Imran can be singled out as being our go to man for facilitating the sale, he worked hard finding us a buyer and doing his utmost to ensure the sale went ahead despite COVID. Newham Council unfortunately seemed quite the opposite, not responding to requests/emails despite us explaining our financial strains with having the property vacant and us being concerned about losing our sale due to the delays caused by no one except Newham Council. I have several emails from my solicitors with dates stating the communications sent to newham with no response. Newham council and its employees have always been a disgrace from our 20 years of dealings with them. Im unsure what goes on behind closed doors and how they all justify their pay packets but efficient they are not. If you're selling a property in Newham you have my deepest sympathy, please prepare for a long and frustrating time. Had it not been for all the guys at ARQ along with my solicitors not being proactive I feel it could have taken months longer than it did. A last word on ARQ, every interaction over the years has been positive and helpful. I couldnt think of a bad word to say about the company or the employees working there. If you're considering letting your property or selling it please dont overlook ARQ, forget the chains/big names and support local business, plus, they deserve it! Thank you ARQ Homes
5/5
FacebookThe team are super lovely and offered great advise. They took their time out to explain things to me and I felt more confident with the decisions I was making. Best of all, they're so local, I know I can pop in and out when need be. 2020 is their year!
Thank you Salma Khatun for your review. Your family and yourself are like a breath of fresh air, all lovely and very humble. You guys are always very welcome in our office- anytime 😄. Our new years resolutions are in place for 2020 and we are looking forward to having another successful business year. We pray you and your family have blessed one too ❤️
5/5
FacebookAbdul at Arq was very proactive in helping us sell our family home. His suggestions on marketing were spot on and the transaction went smoothly. I particularly liked Abdul's communication skills, he was always updating us on progress and held a Zoom call with the family to discuss the merits of all bids received. Arq really exceeded our expectations as an agent for us and I would recommend without hesitation.
5/5
Googleevery time I have had any issues and contacted ARQ staff members, I have been dealt with in the most upmost professional manner. most importantly any issues I have had was resolved promptly.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Sama. Perfect feedback for us 🙌🏽👍🏼🦸🏻 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
ARQ HOMES's East Ham office has 391 reviews across two platforms: 247 on Google, 144 on Facebook.
ARQ HOMES East Ham is rated 4.9 out of 5 across all 391 reviews, and 4.9 out of 5 on Google from 247 reviews.
Yes. In The Trusted Agent 2026 awards: ARQ HOMES, East Ham won Trusted Agent.
ARQ HOMES East Ham, 355-357 Barking Road, East Ham, E6 1LA.
