Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFabulous Service from start to finish
Fabulous Service from start to finish. Ciaran Street our correspondent was great. Nothing was too much trouble and no question was silly. We were kept up to date with all of the process every step of the way. Helpful and would highly recommend. Thanks for all your help
Karen · 30 June 2023
Agent replied · 23 October 2024
Hi Karen,Thank you for leaving a review! It's fantastic to hear how fabulous the service has been from our team has been and particularly how helpful Ciaran has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotOlivia and Marcus have been extremely…
Olivia and Marcus have been extremely professional, friendly and a joy to work with. Nothing was too much trouble as they are both very knowledgeable and informative.
Louisa · 17 September 2024
Agent replied · 23 October 2024
Hello Louisa,Thanks for leaving us such a lovely review, we really appreciate it. We'll pass this on to Olivia and Marcus for you.Thanks again,Cubitt & West
★★★★★ 4/5
TrustpilotExcellent Sales Progressor
Our Sales Progressor, Karen Fogarty, was incredibly helpful and diligent throughout the process of selling our house. Our sale and onward purchase was far from straight forward, but we're very thankful to Karen for all of her help with moving both along as quickly as possible. She also provided really helpful advice, making us feel valued and supported when on occasions the process became quite difficult.
Alex · 18 March 2021
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotThe Sales Team in East Grinstead
The Sales Team in East Grinstead , were professional throughout the sale of my property. I would have no hesitation in recommending their services .
Christine · 7 November 2025
★★★★★ 5/5
TrustpilotAlia has been very supportive…
Alia has been very supportive throughout. She has been quick to deal with my enquiries and has a very personable approach.
Kirsty · 15 March 2024
★★★★★ 5/5
TrustpilotWe had a fantastic experience working…
We had a fantastic experience working with Mr Marcus from Cubbit & West. We found him knowledgeable, professional, and dedicated to helping us find the property. He was always available to answer any questions we had throughout the process.
Mr · 1 February 2024
Agent replied · 23 October 2024
Hi Mr. Ghullam,Thank you for leaving a review! We're delighted to hear how fantastic your experience with our agent, Mr Marcus, has been and how dedicated he's been to finding you a property.Best wishes,Cubitt & West.
★★★★★ 5/5
Trustpilotvery helpful and Paula was excellent…
very helpful and Paula was excellent throughout, explaining what was happening and keeping us up to date regularly
Andy · 25 February 2021
Agent replied · 23 October 2024
Dear AndyThank you very much for your recent review.Paula strives to give all her customers the best service throughout their buying\selling process so will be very happy to hear your comments. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
TrustpilotVery happy with Cubitt & West
Very happy with Cubitt & West, a huge thank you to Becky for all her help!
JK · 21 July 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotPerfect from start, to finish.
Everything was so smooth start to finish, and Jennifer our agent, was incredibly helpful with he move and always on hand via the phone and email to help us with any queries. Couldn't of had a better hand to get on our feet!
Jordan · 17 April 2022
★★★★★ 5/5
TrustpilotCubitt and West Southsea branch - a great team
Cubitt and West Southsea branch sold our house for us efficiently and professionally. The whole team, Maddison, Claire and Julie, all knew their jobs, knew exactly what to do in a busy environment, and they got on with it. We were kept informed all the way through and the result was a successful sale, with happy buyers and sellers. I recommend them without hesitation.
Jeremy · 23 June 2021
Agent replied · 23 October 2024
Good afternoon Jeremy,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Maddison, Claire & Julie - I will be sure to pass your comments along.Kind regards,Neil Piper, Operations Director
★★★★★ 5/5
TrustpilotViewing with Becky
I had a viewing with Becky at a shared house and she was outstanding! This was all quite new to me and I had hundreds of questions but she answered ever single one quite happily! She gave me all the useful information on the property all the whole being extremely happy and welcoming! I can’t thank her enough!
Lucy · 26 May 2022
Agent replied · 23 October 2024
Good afternoon Lucy,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular, Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAbbie from cubitt and west has been
Abbie from cubitt and west has been. Absolutely amazing she’s done everything in her power to reassure us and make things happen on time. She’s been absolutely lovely to us and we are extremely grateful to have had the experience with her she made our experience so much less stressful.
Jade · 29 March 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings team & in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 4/5
TrustpilotViewing with Aden!
It was a genuine pleasure to meet with Aden at a recent viewing at one of your rental properties. I was not only impressed with the level of service and kind attention he gave me regarding the property, but also for his enthusiasm and passion for his career, prospects and future with your agency. He cared and that’s not always the case when viewing properties. I’m sure any agency would be thrilled to have Aden work with them. He’s going places!Thank you.Mark 😊
Mark · 27 May 2023
★★★★★ 5/5
TrustpilotGreat Customer Service
I needed to sell my property quickly in order to reserve a new build. Heidi from the Ashington branch listened to what I wanted, and was totally professional and committed to delivering the service I needed. The efforts of her and her team meant that it couldn't have gone more smoothly! I am completely satisfied with their service.
Malcolm · 19 May 2022
Agent replied · 23 October 2024
Heidi is dedicated to providing her clients with the best service possible; and I am delighted to hear your experience was no exception. Thank you.
★★★★★ 5/5
TrustpilotFantastic!
John and his team have been fantastic! Always professional, excellent communication,informative and did exactly what they said they would! Our house was marketed superbly and sold before it even went on the market !Would highly recommend Cubitt & West!
Helen · 21 September 2022
★★★★★ 5/5
GoogleWith the current housing market we were struggling to find a property that we could fit in our budget. Victoria at C&W helped us thru the difficult moments and eventually we managed to find our new home. She is professional, knowledgable and very kind all at the same time, could not recommend her enough.
Leo · 24 October 2022
Agent replied · 23 October 2024
Dear Leo
Many thanks for taking the time to leave a positive review about Victoria at our East Grinstead branch. We are pleased she helped you through difficult moments and we will be sure to pass on your comments to her.
Best wishes
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAmazing experience with Cubitt & West
Amazing experience with Cubitt & West. Ciaran went above and beyond since the beginning of the renting process and he was always there to answer any question I had.I rate them 10 out of 10, a happy tenant. Thank you.
Fülber · 2 August 2022
★★★★★ 5/5
TrustpilotI recently had the pleasure of dealing…
I recently had the pleasure of dealing with Julie Bramble during the chaotic experience of selling my home. She was professional, polite, on the ball, understanding and informative throughout. I cannot sing her praises enough. This woman deserves a promotion. Thank you, Julie, for making a stressful situation more comfortable.
JR · 10 March 2023
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCaitlin at Cubitt and West was a gem
Caitlin at Cubitt and West was a gem! She always got back to me really quickly and we managed to sort out some tricky issues together. Buying or selling houses is the stuff of nightmares and although ours was no different, am sure it would have been much worse if all the staff at Cubitt and west hadn't been so professional. Great job!
Melanie · 30 June 2021
Agent replied · 23 October 2024
Dear MelanieIt is great to hear about your experience with Caitlin and the team at our Shirley branch. They love to provide the best possible service to customers and were very delighted to receive such positive feedback.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotDan was thorough
Dan was thorough, friendly, knowledgeable and efficient. Restored my faith in letting agents.
Amelis · 30 October 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Dan from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotCiaran was absolutely fantastic with us…
Ciaran was absolutely fantastic with us and sorting out our rental property. nothing was too much to ask, communication was excellent, very friendly and professional. Very happy with the care & service we received!
Jodie · 2 March 2023
★★★★★ 5/5
TrustpilotFreya was Very helpful.
Freya was Very helpful.And helped as much as possible for the short notice move.Appreciate it all.
Mia · 13 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotThank you, Aden
Thank you, Aden, Ciaran and Sophie, for all your help during the last month. As I have never rented before it was all a bit daunting but you helped me every step of the way and was always contactable and patient.
Consumer · 2 November 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how much they've helped you through your first time renting a property.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotDaniel was so supportive and helpful
Daniel was so supportive and helpful. If I had a chance i would review with billion stars:) I want to thank for all team at the same time. They were so friendly and encouraged us.
Yigit · 10 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
