5/5
GoogleNicola was really helpful during the time that we used Cubitt and West. Would recommend!
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt and West
Trusted Agent profile · East Grinstead
Cubitt & West East Grinstead reviews
★★★★★
1,987 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,987 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHome letting fabulous experience.
We had some changes of circumstances and unfortunately we had to let our home, we chosen Cubitt & West as a close friend of us highly recommended and we needed things to be done quick and easy. And we couldn’t be happier it took them under 3 weeks for the house to be listed and rented and tenants already moved in. Jon DaSilva and Ciaran Street who we mostly spoken too they provided us with great, quick and efficient service, we definitely recommend them in all areas.
5/5
TrustpilotExcellent service
Julie was brilliant and was on the case chasing the solicitors and making sure the process ran smoothly..
5/5
TrustpilotExcellent Service
I have had a great experience with Cubitt & West. The agent Becky Darby has passionately assisted me since day one with proper manners and explaining every single detail or answering thoroughly to all my questions. The quality of service and professionalism with this agency is the main reason that I highly recommend them to everyone.
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotMany thanks to Mo and team
Many thanks to Mo, Zoey and Michael at the North end branch. The team gave us very professional and friendly service throughout. I was especially surprised when Mo came to our house the day we were moving out to see if we were all doing ok. Well done to everyone
Agent replied · 23 October 2024
Good morning Penny,Thank-you for the kind words about the Portsmouth office of Cubitt & West and in particular Mo, Zoey & Michael. I will be sure to pass them on.Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotJulie helped us from start to finish…
Julie helped us from start to finish with all the stuff we didn't understand and made it an easier process.
Agent replied · 23 October 2024
Hello Scott,Thanks for leaving us such a lovely review, we really appreciate it. We strive to help our customers through what we know can be a stressful and confusing time.Best wishes,Cubitt & West
5/5
TrustpilotSo great
Freya couldn’t have been more helpful and our entire experience was so great from start to finish. Even the referencing company used was incredibly responsive and helpful- can’t fault the whole thing. Such a refreshing experience as I have had bad agents in the past but this was so pain free and we felt so supported the entire time.
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotSafia Wieland
Safia Wieland. Is an excellent agent. She was knowledgable about the property. She was bubbly, approachable and a perfect person to show a house. Best viewing yet.
Agent replied · 23 October 2024
Dear Andrea,Thanks for taking the time to leave us feedback about your recent experience with our Arundel branch, in particular Safia.Best regards,Cubitt & West
4/5
TrustpilotThank you Robin & Tom for your service
We had a good experience with new management team under Robin & Tom. They listened our concern and try to resolved it. they are very approachable & helpful.
Agent replied · 23 October 2024
Dear Bhumika,Thanks for leaving a review. It's always great to receive positive feedback. Best wishes,Cubitt & West Arundel
5/5
TrustpilotBrilliant experience renting our first…
Brilliant experience renting our first home together! My girlfriend and I really appreciated the hard work put in on our behalf! A very smooth journey all in all! Many thanks to Dan for being helpful and reachable throughout this process.
5/5
TrustpilotExcellent service from the beginning.
Excellent service from the beginning.Sam was open and honest with me , listened to my concerns.There was no hard sell to put my property with him.Would definitely recommend
5/5
GoogleWell deserved position as the best estate agents in East Grinstead. Lovely people to work with, prompt, clear, friendly and reliable.
Agent replied · 23 October 2024
Afternoon Richard, Thank you for your lovely review! We're thrilled to hear that you found our team to be prompt, clear, friendly, and reliable. Your kind words mean a lot to us. Best wishes, Cubitt & West
5/5
TrustpilotProfessional & Empathic
From the beginning Emily Jones provided outstanding service to the end where Rachel-Grace Laker provided equally outstanding service.
5/5
TrustpilotGreat experience from Becky and Abbie
Great experience from Becky and Abbie! From viewing until we secured the property, Becky and Abbie exceptionally made the process easier. They were well versed with the property and vetting process. Even though there were some bumps along the way, Becky especially, went the extra mile to secure us the property on time. Thank you both :)
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Becky & Abbie from the Portsmouth Lettings office of Cubitt & West - I will be sure to pass them along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotThank you to Claire and the amazing…
Thank you to Claire and the amazing team at Cubitt & West. Claire has been so great throughout a really stressful experience, she couldn’t do more to help and to make sure everything was on track. Thanks again :)
5/5
TrustpilotPurchase of property
Through out the purchase of my property Julie Bramble has always been positive and reassuring. Even when things went quiet and didn’t know whether it was going through she always remained positive which made the process easier
Agent replied · 23 October 2024
Hi Gavin,Thank you for leaving a review! It's great to hear how positive and reassuring our agent, Julie, has been throughout the purchase of your property and how she helped make the process easier for you.Best wishes,Cubitt & West.
4/5
TrustpilotOur house selling process
After we had sold our house,Julie bramble was in control of the chain and was very helpful and knowledgeable with good communication letting us know all the details as it progressed right up to completion.
Agent replied · 23 October 2024
Hi Jamie,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how well she communicated the details as your sale progressed.Best wishes,Cubitt & West.
5/5
TrustpilotAn amazing service
An amazing service, sold and then bought with the Pulborough branch in the past year. Great service and a really friendly team to work with both to sell and to buy.Would highly recommend to anyone else thinking of selling or if you are buying look out for their promoted homes as the service is 1st class.
Agent replied · 23 October 2024
Thank you for your review, it is lovely to hear from someone who has benefitted from our services to help them through the difficult times of buying and selling their home.
5/5
TrustpilotYou couldn't choose better.
I have always used Cubitt and West when moving house. I know i can rely on their professionalism and experience for a smooth process. The team are so friendly and knowledgeable it makes everything so pain free. Darren, Nicole, Amy, in fact the whole team feel more like friends than just acquaintances. You couldn't ask for more.
Agent replied · 23 October 2024
Dear SharonMany thanks for your feedback on the level of service you received from our Crawley branch. The team have a wealth of experience and thrive on, doing everything they can to ensure the process runs as smoothly and as quickly as possible. They are delighted to receive your kind words as always.We will always be more than happy to continue business with you whenever you need us.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotSuperb property management
The help I got from their new property management team was on point. Definitely one of the better experiences I’ve had renting a property.
Agent replied · 23 October 2024
Hi Bartlomiej,Thanks for your review, we're delighted you're happy with our service.Best wishes, Cubitt & West
5/5
GoogleCubitt & West had a very nice team who were helping us overcome any troubles that we had, it was easy to work with them, they were competent and we're glad we got to work with them
Agent replied · 23 October 2024
Dear Natalia Thank you for leaving a great review! We're delighted to hear how positive your experience with our team has been and we're pleased you found them so easy to work with. Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
TrustpilotProperty viewing.
Went to visit a property as prospective tenants. Aden was very knowledgeable and helpful. He was proactive in getting touch and responsive in answering our questions and our emails.
5/5
TrustpilotVeiwing with Jessie ✨✨✨…
✨This morning I went for a veiwing and was greeted by Jessie, who I found very welcoming, pleasant and professional.I really appreciated your time, help and guidance. Thanks Jessie! ✨
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Alia, a truly outstanding real estate agent. From the moment we met, Alia’s professionalism, knowledge, and dedication were evident.
Agent replied · 23 October 2024
Hi Andrew,Thanks for your review, we're delighted you're happy with our service.All the best, Cubitt & West Arundel Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Cubitt & West East Grinstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Grinstead.
Questions about Cubitt & West East Grinstead
Has Cubitt & West won any awards?
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
