Trusted Agent profile · East Grinstead
★★★★★
1,987 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,987 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
5/5
TrustpilotExemplary service at all times
Exemplary service at all times. His up to the minute reports and persistence with dealing with any problems on the way were so reassuring. He picked up details we had not seen and kept the whole process in motion until the end. Absolutely fantastic and first class performance and I would not hesitate to recommend. Thank you.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleCaliean was amazing and helpful and very professional and great Esate agent sadley not found anywhere with him
5/5
GoogleHighly recommend Cubitt & West, the team worked very hard throughout the process and really helped ramp up the speed of completion. Thank you for all your help and support from beginning to end!
Dear Leanne Thank you for taking the time to leave a positive review about the East Grinstead branch of Cubitt & West. They will be pleased to read your review. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotHouse Viewing
Ciaran made the house viewing worth while. A very enterprising personnel, patient enough to explain in details, with great communication skills. Great job you did!
5/5
TrustpilotThe amazing Cubitt and west estate agents in East Grinstead
The moment I spoken to Cailean regarding looking for a property in East Grinstead, he was on the hunt, until we have found a property, he keeps us informed and willing to help. The team at East Grinstead are amazing, the moment we walk through the door to put an offer in, it was Claire there to greet us 😀 she was alway there to help once she pick our calls. I had a positive experience with the team at East Grinstead. You are looking for a property in the surrounding area give Cubitt and west estate agents a call, you won't regret the awesome welcome and positive experience.
5/5
TrustpilotGood staff
During the long process of buying a property, I found everyone that I dealt with to be friendly and professional at all times. Julie, with whom I had the most frequent contact, did a great job. She was always prompt when responding to any enquiries and was never less than helpful and really pleasant in communications.
Good afternoon Fran,Thank-you for your kind words about our Senior Sales Progressor Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotCubitt & West are a very professional firm - a delight to deal with
I have found Cubitt & West branch at Littlehampton to be a very good team to deal with. I am an experienced property investor and the business-like approach and efficiency are very impressive. I would have no problem in highly recommending this team to any vendor and purchaser.
Thank you for review, I am delighted to hear the team at Littlehampton were able to help you.
5/5
GoogleThe branch manager, Daniel Harvey came round to do a valuation for us after trying other places and being let down. He was on time, extremely polite and helpful and if we move further we will definitely be calling him directly. Couldn’t recommend any more.
Hi Ned Thank you for leaving a positive review. Daniel takes the time needed to make sure you understand everything, as we all know that selling can be daunting at times. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotSamantha was Amazing
Renting seems to get harder and harder but the team at cubitt were great, especially Samantha South, she was great throughout the whole process. Thanks alot!
5/5
TrustpilotWe have been so happy with the service…
We have been so happy with the service we have received from start to finish. The Southsea branch have been fantastic. Samara, in particular has been great, she kept us updated throughout and always answered any questions we had quickly and efficiently, nothing was too much trouble.
Good afternoon Kirsty,Thank-you for your kind words about Samara from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
5/5
TrustpilotGood experience from Cubitt & West
My first experience going through the process of buying a house. It’s been a rollercoaster journey however Cubitt & West have provided a excellent service from the start to the very end and we now have our first home. Julie Bramble has kept us in the loop with the whole process and has been excellent.
Good afternoon,Thank-you for you kind words about Cubitt & West and in particular Julie - our Senior Sales Progressor; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotVery efficient and helpful
Very efficient. From start to finish the process was very easy and they always listened to my views. Always let me know of viewings in plenty of time and followed up with comments. A successful sale. Thank you
Hi Carole,Thank you for leaving a review! It's fantastic to hear how efficient you've found our team to be and how they've helped to achieve your sale.Best wishes,Cubitt & West.
5/5
TrustpilotVery good experience
5/5
TrustpilotHarry Sloggett at the Southsea branch
Harry Sloggett at the Southsea branch is an absolutely amazing and helpful agent. Highly recommended. Thank you so much for your help! 👍
Hi Preeti,Thank you for your kind review - we will pass this on to the team!Thanks again, Cubitt & West
5/5
TrustpilotIf I could leave 10 stars I would
If I could leave 10 stars I would, exceptional service from first contact to a congratulary phone call after we moved. Our sale and completion only took 9 weeks which went so smoothly, Liam and Scott communicated regularly throughout keeping us updated and reassured . Very highly recommended company.
Dear Customer 2Thank you for leaving such a kind review about Liam and Scott. We are glad you managed to get moved so quickly!Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCan't praise them highly enough.
Can't praise C&W in North End highly enough. Zoey, Michelle and Julie took care of my Mother's house sale from start to finish. I was kept fully informed right the way through. A very professional, but friendly team and I would highly recommend them to all
Good morning,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Zoey, Michelle & Julie- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotSuperb, personal service!
I found myself in a situation where I was unexpectedly needing to rent and I can say that Chris at their Bognor office definitely went above and beyond to help, a superb experience from start to finish. I can't fault how proactive (and reactive depending on direction) they've been. All in all, given the pressures etc - 2 weeks from first contact (not even about the house I'm now renting) to being in a house that I couldn't be happier with is outstanding.
5/5
TrustpilotAshleigh was fantastic throughout the…
Ashleigh was fantastic throughout the letting process! Everything was done in a professional and timely manner. Could not be happier with the experience!
5/5
TrustpilotGreat team at Cubitt and West
Abbie and Beth have been brilliant at marketing, organising tenant move in and final bits and pieces. Communication has been really excellent and I would highly recommend them and their team.
Hi Tessa,Thank you for leaving a review! It's great to hear how excellent our agents, Abbie and Beth, have been throughout your experience and we're delighted you would recommend them to others.Best wishes,Cubitt & West.
5/5
TrustpilotExcellent service from Kane Proverbs
Excellent service from Kane Proverbs, made the entire process run smoothly, kept us well informed and made all necessary arrangements on our behalf. We are very happy to refer Kane and Cubitt & West's services.
Thank you for leaving a review! It's great to hear how excellent the service you've received from Kane has been and how smooth he's been able to make the process for you.Best wishes,Cubitt & West.
5/5
TrustpilotGreat Job Southsea!
Maddison, Claire and Martha are absolute stars! From initial phone calls through to selling my home they were a pleasure to work with. They kept me upto date and with a caring and friendly attitude though out which was really appreciated. I whole heartily recommend the Southsea office for a stress free service. 😁
Good afternoon,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddie, Claire & Martha. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotOutstanding customer service
Maddison, Martha and Julie in Southsea have been brilliant throughout the whole selling process, answering all my questions whenever I was unsure of something. I felt very lucky to have them help me and I would 100% recommend Cubitt & West in Southsea to anyone needing to buy or sell a home.
Good afternoon,Thank-you for your kind words about Maddie, Martha & Julie from our Southsea office - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotGreat service from Cubitt & West
Great service from Cubitt & West in Woodingdean, particularly Steve and Sarah who went above and beyond to get our house sale over the line
1/5
TrustpilotThe worst estate agent in Britain
I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain. Supposedly on the 4th March my property was sold. I then get queries because Cubitt & West were unable to explain to the purchaser what a 'Peppercorn Rent' is. 17th March I have heard nothing and after several calls I manage to speak to Cubitt & West, firstly to Tyrone who was no help at all and then to Michelle who later emails me to say that the valuation was being done that day but nobody turned up at the property to do this (?). Last Friday (1st April) I phoned to find out if I still have a purchaser and was told that someone would get back to me, nobody did. I have just phoned, got shouted at and told that there is nobody there that can tell me if I still have a purchaser, neither I or my solicitors have heard anything from Cubitt & West's proposed purchaser. Prior to accepting this offer other viewers turned up who were left standing in the cold & wet and no agent turned up from Cubitt & West and I had to show the viewers around the property myself. I honestly believe that Cubitt & West Redhill are the worst estate agents in Britain.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Cubitt & West East Grinstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Grinstead.
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
