Trusted Agent profile · East Grinstead
★★★★★
1,988 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,988 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
5/5
GoogleCailean and the team are great. So helpful and went above and beyond.
Dear Kirsty Many thanks for your feedback about Cailean and the East Grinstead team. They were delighted with your comments and were more than happy to help you out. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotA brilliant team - from start to finish - at Cubitt & West Southsea
The team were brilliant from start to finish. We have sold our property through them and also bought through them and there has been no weakness in their work at any stage. From the initial discussions about the sale, through agreeing the details of the brochure, through the process of bringing in streams of viewers to the final securing of the sale, the team were excellent. They have put up with our ideosyncracies, smiled through the problems we created by not quite sticking to the agreed building work programme, reassured us and the rest of the chain about the delays and finally helped us secure both our sale and our purchase.We cannot praise them highly enough and want to thank them for making it all happen.Jerry, Annie and John Owens
Dear Mr Owens,Thank you for your 5 Star Review. I will pass on you kind comments to Mo and his excellent team in Southsea.Kind RegardsNeil PiperOperations DirectorCubitt & West
5/5
TrustpilotSteve was over and above , polite and helpful all agents should have his mentality , I look forward to dealing with him again.
Steve was over and above
Hi Sultan,Thank you for leaving a review! It's great to hear how Steve went over and above for you, we'll pass your kind words along.Bes wishes,Cubitt & West.
5/5
TrustpilotSuccessful complicated move
Successful complicated move - made all the more bearable by the great team at Cubitts but particularly Mark Pelley the sales progressor!
Good afternoon Jeremy,Thank-you for your kind review about the Chichester office of Cubitt & West and in particular Mark. I will be sure to pass your comments along. Kind regards,Neil PiperOperations Director
5/5
TrustpilotTyler was professional and helped make…
Tyler was professional and helped make the process smooth and no bumps for our relocation to the UK would strongly recommend amazing service
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotWe have recently sold our property and…
We have recently sold our property and moved to a new home. Two of the Cubitt and West team have been extremely helpful , Zoey McGovern was great when showing prospective buyers our house during the lockdown. Julie Bramble deserves a special mention as she has been absolutely brilliant in helping us to co-ordinate the move and keeping all parties in the chain informed and pushing to ensure everything came together.
Good afternoon Tony,Thank-you for your glowing review about the Portsmouth office of Cubitt & West and in particular Zoey & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotHappy chap
Very professional from first call to point of contact, cannot praise the waterlooville department enough, they are all god sends especially Mo , David and Elliott.Fantastic approach and confidence which me and the wife required after the previous sales team from a certain company would achieve minus figures if I were to rate.5 plus rating, use these guys if selling ..... or buying. They know there product and they know how to help.
Good afternoon Neil,Thank-you for your kind words about our Waterlooville office especially Mo, David & Elliot. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotThey always explain everything clearly
They always explain everything clearly, highlight the key points, and do everything very quickly. Thank you.
5/5
TrustpilotGreat for finding lovely tenants
We have been using Cubit and West for several years now to help us fill our properties. We have always been very pleased with the tenants they have found us and how easy they make the process! Marcus, Becky and Dan are always very quick to respond, are very helpful and friendly too. We will continue to use them in the future
Good morning Emily,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Marcus, Becky & Dan- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotMaddison has been amazing
Maddison has been amazing. She has been proactive and responds to my enquiries immediately. I have every confidence that she will pull out all the stops to sell my property
Dear Sara,Thank you for the review. I know Maddie will 'pull out the stops' for you!Kind RegardsNeil PiperOperations Director
5/5
TrustpilotStaff are very helpful and lovely
Ashleigh was so lovely and friendly showing us around the flat! She has also been making the process very easy and has been super helpful with any questions or worries we have and is always prompt with her responses!
5/5
GoogleWe have recently purchased a property via Cubitt & West East Grinstead and can highly recommend them, everyone we spoke to in the office was friendly and professional. Claire Mansell and Cailean Burns where the Agents that we dealt with the most and their professionalism, positivity, helpfulness and willingness to go the extra mile was second to none.PositiveResponsiveness, Quality, Professionalism
Dear Carla Many thanks for taking the time to leave a review of our East Grinstead office. I am really pleased to read how supportive Claire and Cailean have been to you during the purchase of your property. They were delighted to read your review and your recommendation. We wish you all the best in your new home. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotKudos to Abbie Tallack and her team for…
Kudos to Abbie Tallack and her team for being pleasant working at an exceptional turn around time in providing feedback to all enquires. The process of lettings I can confirm has been smooth and stress free. Well done cubit and lettings..Oluwakemi
5/5
TrustpilotIt was very good experience to view the…
It was very good experience to view the house which I was looking for few months at last I found one !!!’And lovely Tamare has been very nice, Plesent and helpful.She has satisfied all my queries Thank you so muchYou’re sincerely Omaya
5/5
GoogleGreat experience with Matt, Cailean, and Tamsin. Friendly, helpful, and always on the ball. They made the whole process easy and stress-free. Fabulous team to work with.
Hello Julia, Thank you for your great review! We're glad to hear that Matt, Cailean, and Tamsin made your experience with us so positive and stress-free. It's fantastic to know that our team could help you move forward with ease. Best wishes, Cubitt & West
5/5
TrustpilotHeidi was helpful and friendly…
Heidi was helpful and friendly especially when our deadline wasn't met. She made helpful suggestions and came up with solutions.
Heidi and her team pride themselves on providing the best customer service they can. I am pleased to hear she was able to help you when things didn't go entirely to plan.
5/5
TrustpilotShaun Egan was an absolute driving…
Shaun Egan was an absolute driving force in getting me and my girls over the finishing line before Christmas.We can't thank him enough!
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotGood communication for estate agents.
Friendly, great communication and a near hassle free purchase. Samara in the Northend branch comes highly recommended, kept us up to date the whole way through the process, and going above and beyond on completion day. We’re be in contact in the not so distant future for the sale of my in-laws property
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
5/5
TrustpilotA belated thank you
A belated thank you to our East Grinstead Cubitt & West chap, Cailean Burns who was always a pleasure to deal with. Cailean managed to secure the property for us in Spring 2022, at an extremely competitive time to buy. We really appreciated his assistance and are enjoying living in EG after many years in London. Highly recommended.
Hello Rena, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotFriendly, efficient service
From the outset Maddison, Robin, Nicola and Emma have been efficient and enthusiastic, responding to our requests in an unfailingly helpful and friendly manner. They have kept us in the picture with regular updates on progress. The property is now Under Offer and we are delighted to have reached this stage so quickly.
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
5/5
GoogleCailean took over the sale of our property that was struggling to sell and found us the perfect buyers super quickly and ensured it all went through smoothly. He kept us informed on all viewing feedback and any advice he had to help - till next time!
Dear Scarlett Many thanks for taking the time to leave a positive review about Cailean in our East Grinstead branch. He will be pleased to read your review and good luck in your new property! Best wishes Becky Jennings Senior Operations Director, Cubitt & West
5/5
TrustpilotGreat service from Cubitt & West!
Great service from Cubitt & West!Thank you Darren Campbell and your team for easing the process of property sale whilst I was abroad. You made the process simple and clear whilst accommodating time differences and my hectic schedule. Thank you.
4/5
TrustpilotWe are in the process of selling our…
We are in the process of selling our house,and Charlotte at Horley branch has always been enthusiastic about our home from the beginning,she has been professional and fills us with the hope that our beautiful home will go to the right person, even in the middle of a pandemic,I hope that when the time comes,it's Charlotte that takes us over the line to our dream move to our beloved Scotland.
Dear MatthewThank you for taking the time to leave a review of our Horley branch. It is lovely read how professional and enthusiastic you have found Charlotte and we wish you the best of luck with your move to Scotland.Kind regardsBecky JenningsOperations DirectorCubitt & West
1/5
TrustpilotHaven’t asked for anything from them…
Haven’t asked for anything from them just keep getting mail after mail with nonsense. Wasting time money and planet. Absolutely useless
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Cubitt & West East Grinstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Grinstead.
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
