Trusted Agent profile · East Grinstead
★★★★★
1,988 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,988 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and courteous service…
Many thanks to Maddison Oksuz and her team for a very professional and efficient service. Our bungalow was sold extremely quickly and the whole process was managed very well and to a high standard.
Good afternoon,Thank-you for your kind words about Maddie at the Cubitt & West Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotHeidi and the team at Ashington Cubitt…
Heidi and the team at Ashington Cubitt and West were just amazing. We were always kept fully informed of how things were progressing and both my husband and I thought the service was really professional but with a lovely personal touch. I would definitely recommend them
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotNicola was so friendly and helpful with…
Nicola was so friendly and helpful with our search for a property. She made us feel comfortable and at ease the whole time. Thanks Nicola 😊
Hi Fern,Thank you for leaving a review! It's great to hear how friendly and helpful Nicola has been throughout your process and how comfortable she's made you feel.Best wishes,Cubitt & West.
5/5
TrustpilotMy experiance with Cubitt and west…
My experiance with Cubitt and west waterlooville has been great. After being let down by other estate agents Maddison came to the rescue and was extremely helpful and always there to explain and help. Most of my communication has been with Nicola also very helpful and will always have time for a chat great personal touch.Emma Maddison and Nicola and all the staff are very professional and l9vely
Hi Sandra,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've come to rescue after being let down, as well as how helpful and professional they've been throughout your journey.Best wishes,Cubitt & West.
5/5
TrustpilotIt was always going to be tricky buying…
It was always going to be tricky buying in the midst of a global pandemic. But the staff at Cubitt and West Southsea in particular Julie were always on hand to answer queries and keep us updated as the sale progress. We would thoroughly recommend their services.
Good morning Joe,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotJulie Bramble was great
Julie Bramble was great, it was a long process to get moved in but I was kept informed throughout. Julie contacted me at every turn and we very supportive during the sale.
Hi Ross,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
TrustpilotThank you Julie!!!!!!!!!!
Julie Bramble was pivotal at getting our purchase moving. She was quick to respond to emails and phone-calls and was quick to action queries. Try kind and approachable lady with high expectations.
Hi Jennifer,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
GoogleWe have used Cubitt and West for a while now. Ciaran is always extremely helpful and prompt. Thanks for all your work Ciaran.
Hi Camilla, Thank you for leaving a review! It's great to hear how extremely helpful and prompt you've found our agent, Ciaran, to be throughout your process with us. Best wishes, Cubitt & West.
5/5
TrustpilotFantastic Service from the Southsea branch!
Fantastic service from Maddison and her team at the Southsea branch!Friendly, professional and realistic which we was so pleased with! It is our first time selling a house and the team have made it a pain free process - thank you! Aidan & Charlotte
Good morning Mr & Mrs Price,Thank-you for your kind words about the Southsea office and in particular Maddie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotAshington Top Team
Heidi and the team at Ashington handled the sake of my property with professionalism, compassion and good humour. They ensured everything progressed smoothly and kept me informed every step of the way. Their local knowledge is second to none.
Heidi is a very experienced agent and prides herself on the service she provides her customers. Thank you for your review.
5/5
TrustpilotGreat service
I recently worked with Sam Dunnings and Freya Mills to rent out my flat. I found them both very friendly and helpful throughout the process. They found tenants in record time and with minimal fuss and admin involved. I would definitely recommend them to others.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleI must say one of the best estate agents we have in Eastgrinstead. I recently sold my flat through them and they were very good at negotiations and keeping in up to date with the progress. Also, I personally like to thank the whole team;especially, Cailean, Matt & Tamsin. I highly recommend their service.
Good morning, We're thrilled to hear that you had such a positive experience with our East Grinstead branch and that you found us to be one of the Best Estate Agents in the area. We'll pass your thanks on to Cailean, Matt and Tamsin, and appreciate you recommending us. Best wishes, Cubitt & West
5/5
TrustpilotAndrew McLaughlin - Awesome
Andrew McLaughlin was absolutely outstanding!He went above & beyond to help me achieve my dream.I would highly recommend him & couldn’t be happier with his determination to achieve my goals in a matter of hours !Priceless.Thank you so much Andrew
Good afternoon Yvette,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Andy. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotA Great Team
Leanne and the team have been excellent. Always friendly and helpful, quick to answer queries, highly proactive.Never once did we feel that they had taken their eye off the ball, we would without hesitation use them again.
Leanne and her team always strive to provide the best customer service possible and I am pleased to hear your experience was no exception.Steve AtterburySenior Operations Director
5/5
TrustpilotCubitt and West
Abbie at cubitt and west has been extremely helpful during the run-up to our move, helping to make a very stressful time as easy as possible for us! She has done everything in her power to help get everything completed on time for us and has been pushing things through and going above and beyond for us and to help calm our nerves when we have had stresses! We are extremely grateful for everything she’s done for us!
Good morning,Thank-you for your kind words about the Portsmouth Lettings team & in particular Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotHighly recommend
Excellent service from start to finish thank you. Julian was incredibly helpful at the beginning and Katarina managed the sale so efficiently it was such a pleasure and delight working with her and I knew my property was in great hands as she really cared.
Many thanks for taking the time to leave a review of our Reigate office. It's fantastic to read about the excellent service you have received from Julian and Katarina. Katarina genuinely cares about providing her customers with the best possible customer service so she will be over the moon to read your review. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
TrustpilotFlat sale East Grinstead
Cailean at the East Grinstead branch and Rosie at Horley were both great in keeping up the momentum for what turned out to be quite a protracted sale due to delays between solicitors. In the final days, before the buyer’s mortgage offer was about to expire, Rosie did a brilliant job in keeping everything on track and stopping the sale from falling through.
5/5
TrustpilotCharlotte and Heidi from the Ashington…
Charlotte and Heidi from the Ashington branch were amazing. Without a doubt one of the best estate agents I have spoken too. Charlotte registered my details for what I was looking for and she found my my dream home which I have just completed on without it being online! Thank you to I am sold also for making it so easy to buy at modern auction!
Hi Simon,Thank you for leaving a review! It's great to hear how amazing your experience with Charlotte and Heidi has been and how they've helped you find your dream home. We're also delighted to hear how easy you found the experience of buying at modern auction.We wish you all the best in your new home!Cubitt & West.
5/5
TrustpilotHighly Recommend
Alia was very understanding of my requirements and I feel that my house search is in good hands.
Hi TracyMany thanks for leaving a great review about Alia and glad she really understood your requirements. We will be sure to pass on your comments to her.Best wishesCubitt & West
4/5
Trustpilotsale review summer 23
I used cubitt and west initially as they were the only estate agents i phoned who actually answered the phone and Madison in the waterlooville office was very helpful and guided me through the process as i hadn't had to sell a house for over 30 years. The sale went through quickly and the online portal was a really useful tool to see what comments were being made.
Hi Wendy,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Madison, has been and how helpful she's been in guiding you through the process. We're delighted to hear that your sale went through quickly and how useful you found our online portal to be throughout.Best wishes,Cubitt & West.
5/5
TrustpilotGreat service
I am in the process of renting a property via Cubitt and West. I was met at the property by Yasmin who was absolutely brilliant. She was helpful, professional, knowledgeable and friendly. Yasmin was able to answer all my queries promptly and have kept an open line of communication throughout the process.She has gone the extra mile to make my renting experience extremely easy.
5/5
Trustpilota challenging rental…
We had a challenging period for completing the rental of our flat after few years of ill maintainance of another estate agent. Cubitt & West agent was refreshingly helpful and positive throughout all the difficulties that arose during the checks. He was versatile in times that any other would have given up. Thank you for patience and perseverance!!!
Hi Evi,Thanks for leaving us such a lovely review, we really appreciate it. We're glad to hear our team provided you with such a great experience.All the best, Cubitt & West Arundel Estate Agents
5/5
TrustpilotMicah Roye was amazing
Micah Roye made this process seamlessWe haven’t used an Estate agent before so being our first experience I am very please with him and the team and definitely recommend him Great workThanksDebbie and Tobi
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHi I am a Landlord and dealt with Becky…
Hi I am a Landlord and dealt with Becky and found her extremely professional, she kept me informed during the whole process from finding a suitable tenant to the move in date. Would highly recommend the Cubitt & West team.
Good afternoon,Thank-you for your kind words about Becky from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Cubitt & West East Grinstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Grinstead.
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
