Trusted Agent profile · East Grinstead
★★★★★
1,988 reviews across 2 platforms
Whitehall Parade, London Road, East Grinstead, RH19 1AP, RH19 1AP
Part of Cubitt and West, see every office.
Cubitt & West's office in East Grinstead, at Whitehall Parade, is rated 4.7 out of 5 across 1,988 reviews on two platforms, including 149 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. See how it compares with other estate agents in East Grinstead.
Every review we hold for the East Grinstead office, from every platform, shown as written. First names only.
5/5
TrustpilotWould recommend
Thank you to Madi and the team at Cubitt & West for making the transition into our new home smooth, and for always providing quick responses to our queries!
Good morning Nick,Thank-you for your kind words about Maddie & the team from our Waterlooville branch! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
5/5
TrustpilotHelpful and proactive with our property search
Cubitt & West were really helpful in our search for our first home. Although we ultimately ended up progressing with a property marketed by another agent, we were very grateful to Alia Hawes for all her support in our search. She was always very attentive and proactive in suggesting new properties and helping us through the process. Thanks!
Hello Chris,Thank you for taking the time to leave a review. We're delighted to have provided you with such a great service.Best wishes, Cubitt & West Arundel Estate Agents
5/5
TrustpilotThe Cubitt & West lettings team were so…
The Cubitt & West lettings team were so helpful with the process of putting my flat up for rental. They understood my priorities and communicated all the details I needed to think about e.g. smoke/CO alarms, tax on profits etc. They were patient with keys that didn't work for the flat (despite working earlier) and communicated clearly throughout the entire process. I'm have zero concerns about working with them moving forward.
Hi Katherine,Thank you for leaving a review! It's fantastic to hear how helpful our lettings team have been throughout the process of putting your flat up for rent.Best wishes,Cubitt & West.
5/5
TrustpilotFantastic service from beginning to…
Fantastic service from beginning to end. The valuation reports was both prompt but also comprehensive.Once a sale was agreed, the senior sales progressor (Julie) was amazing and kept us informed at every step of the way, including providing updates from solicitors on a regular basis. C&W are a company that I have worked with in the past and will continue to do so moving forward as it’s a very well run outfit.
Good morning,Thank-you for your kind words about the Portsmouth office and in particular Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West
5/5
TrustpilotVery helpful
Very helpful, polite and friendly always had answers to all the questions, especially Julie Bramble, highly recommend anyoneGlen duffin
Hi Glen,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted you would recommend them to others.Best wishes,Cubitt & West.
5/5
TrustpilotFriendly and Efficient
Our hunt for a flat was made infinitely less stressful by Cubitt & West. Friendly and helpful staff, efficient and proactive communication, basically everything you could want and need. Particular thanks to Ella Head for all of your help!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotDan was incredibly helpful in getting…
Dan was incredibly helpful in getting our move processed as quickly as possible. Kept us up to date with every step and was just a pleasure to talk to .
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
GoogleMany thanks to Claire and the team at Cubitt and West for selling my property. Quick, efficient and they pushed through the sale when it needed that extra bit of attention.
Dear Richard Many thanks for taking the time to leave a review about Claire and the team. They take pride in helping you out all the way through the sales process. We will be sure to pass on your comments. Kind regards Becky Jennings Operations Director, Cubitt & West
5/5
GoogleOur estate agent Claire was extremely helpful throughout the whole process and provided us with excellent advice. We managed to sell our house in one week which was brilliant! Thank you!
Dear Willem Many thanks for your positive review about Claire and great news in selling your house in one week! Good luck for the future. Best wishes Becky Jennings Operations Director, Cubitt & West
5/5
TrustpilotThank you so much Daniel Nouari
thank you so much Daniel Nouari, the process of renting was explained in a much better way in comparison to all other estate agents, and helped us with our options. it has made the whole journey seem less daunting. thank you for all your help.
5/5
TrustpilotWell done Aden Radojevic!
Aden Radojevic arranged our viewing promptly and greeted us outside the property with a warm welcome. We were very impressed by his professionalism but above all his passion for the property industry. He was very amiable and built a good rapport quickly and answered all our questions with knowledge and with confidence. I am sure Aden will be a great success for years to come. Well done! Many thanks. Daniel John Lim
Hi Daniel,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and particularly how helpful Aden has been.Best wishes,Cubitt & West.
5/5
TrustpilotProfessional and helpful
From our first meeting to value our house through to the completion of the sale, we have found the employees of Cubitt and West to be professional, friendly and helpful. Danny, who did the valuation, was knowledgable about both the property market and the local area. Zoe, who accompanied our buyer at the viewing, was friendly and enthusiastic and Julie, who progress chased the deal through to its conclusion, was thorough and helpful. All in all, I would have no hesitation in recommending them to anyone looking to buy or sell a property.
Good morning Stephen,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Dan, Zoe & Julie- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotAmazing Cubitt and West
Definitely not like my pervious experience of estate agents. Amazing support with a fountain of knowledge that helped us make the right decision for us, Thank you Claire Mansell for your time. Would recommend to anyone buying selling.
Dear DarrenIt was lovely to hear that your experience of buying a property was a good one, due to the level of service that Claire at our East Grinstead branch has provided. She was delighted to read your positive comments. May I wish you all the best.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotExcellent service
Sarah has been very professional, approachable and has answered all questions we have had about selling our property. She has been understanding throughout this difficult process and has taken time to help us make decisions during the selling process. Sarah and Steve both made our experience as easy and straight forward as possible and we are very grateful.
5/5
TrustpilotI purchased a property through Cubitts…
I purchased a property through Cubitts and the sales progressor Julie Bramble was excellent. She was available via email and she consistently keep me updated. Excellent customer service.
Good morning Mr Mckenzie,Thank-you for your kind words about our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotExemplary service from Julie
From the beginning to the end of the process, the service that Julie provided to me was exemplary. I was kept abreast of all the information, and she was always available for a quick chat when things got a bit tricky. I would recommend this service always. Thanks for all your help!
4/5
TrustpilotOur simple first time buy without a…
Our simple first time buy without a chain dragged on a bit due to conveyancing but Julie was incredibly helpful and responsive anytime we called and really helped speed things along for us! Overall a really positive experience!
Good morning,Thank-you for you kind words about Julie our Senior Sales Progressor. We wish you every success for the future.Kind regards,Neil PiperOperations Director
5/5
TrustpilotA big thank you to Dan Nouari for…
A big thank you to Dan Nouari for setting the renting process up. He made the process easy and simple . I will recommend Cubitt and West to anyone in need of accommodation.
Good morning Ioan,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular, Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
Trustpilot🌷Moving Made Easier🌷
🌷We haven’t moved house for 36 years!! The whole process felt very daunting to two OAPS !🌷The Cubitt and West Fiveways team Ebba and Jess have been so helpful on this journey! Always available to answer questions and give information. Special mention too for Garry whose regular email updates on the progress of the purchase really helped to keep us in the loop. This was especially important to us as we were abroad for 7 weeks . Our friend is currently buying a flat and she too is having Garry’s help ! Thank you again and we will definitely be recommending your services.
I am so pleased to hear that Ebba, Jess and their team were able to make your move a lot less daunting for you. We'd all like to wish you the every happiness in your new home.Steve AtterburySenior Operations Director
5/5
TrustpilotDavid
David, Elliot & Tina were all very helpful and always gave prompt responses to any questions we had asked. Cubitt & West were always quick to accommodate us with our requested viewing days/times etc. Thank you to all for your help.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotI would like to thank Ciaran West who…
I would like to thank Ciaran West who was always quick to reply and answer questions and the crawley team for their help and guidance on my search for accommodation.
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
5/5
TrustpilotI purchased a property through Cubitt…
I purchased a property through Cubitt and west, the staff where very friendly and helpful. A special thanks to Julie who was so helpful throughout the whole process! The whole dealing with the estate agents had been a pleasure, thankyou
Good afternoon Matt,Thank-you for your kind words about our Senior Sales Progressor Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotAbbie was amazing
Abbie was amazing! Couldn’t fault her customer service! She answered everything and more to what I asked of her, very friendly 10/10! Would defiantly recommend her services! Thank you for helping me settle in my first flat! Amazing job!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCailean at East Grinstead was very…
Cailean at East Grinstead was very friendly and helpful and always wanted to find the right house for us. He knew and acted on our requirements from the viewing of the very first house.
Dear A BaldwinMany thanks for leaving a review about Cailean. He takes the time to listen to exactly what you and strives to find you just that. We hope you have now found your dream property.Kind regardsBecky JenningsOperations Director, Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Cubitt & West, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Cubitt & West East Grinstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near East Grinstead.
Yes. Cubitt & West East Grinstead won Trusted Agent in The Trusted Agent 2026 awards.
