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★★★★★
122 reviews across 2 platforms
27 St Marys Road, Ealing W5 5PR
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Thorgills's Ealing office at 27 St Marys Road is rated 4.9 out of 5 across 122 reviews on two platforms, including 28 Google reviews rated 4.6. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ...Read all 26 from sellers
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ...Read all 32 from buyers
Simon was able to spend time with me to clearly explain how they operate, what services they could provide, and what I needed to do. He was always very polite ...Read all 9 from landlords
Actually I had been with thorgill company for year now For me thorgill is one of the best companies in uk Specially when I spoke with member of agents ...Read all 19 from tenants
At Thorgills, we pride ourselves on our ability to sell and rent properties in every area of West London. Currently we offer clients the ability to sell and let through Thorgills in the following areas: Chiswick, Ealing, Brentford, Acton, Isleworth, Hammersmith, Shepherds Bush, Hanwell, Perivale, Twickenham, Hounslow and Greenford. We understand that each client has different needs and we are able to tailor our services to meet your requirements at every level. Our aim is to provide an efficient and hassle-free service to vendors, buyers, landlords and tenants alike, making the moving experience an untroubled one all-round.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
View AgentsExceptional
Dannie has probably changed my mind about estate agents. In my dealings with him he was courteous; professional; knowledgeable; reliable honest and the whole process was completely transparent. A very rare thing indeed! I didn't know about Thorgills before I viewed a property with Dannie. Because of the service he provided, I would use them again.
1/5
GoogleWaited for agent outside flat for 20” no one showed up. Called the office the girl on reception said she didn’t know what flat number it was so I could ring the buzzer. Don’t sell your flat with these agents the hung up on me and didn’t do the viewing unprofessional
5/5
View AgentsI would like to thank Thorgills in the form of Laura Madden :) for a consistently helpful and caring customer service. It took a long time to identify a suitable property and the right move and Laura never failed to give up and continue to look out for a best proposition for our situation.
5/5
GoogleThe sales team have been extremely helpful and professional and I trust they'll soon find me my perfect home! I've had regular updates and viewed a few properties with Laura and although my wants are admittedly a little much, she's managed to match my criteria and answer my every question!
1/5
View Agentspathetic
Extremely annoying staff- not at all helpful,no transparency, I regret of being registered here. Please dont contact Thorgills.......
Ritika, we appreciate all client feedback. We have reviewed your online applicant card and it appears as though we have only communicated with you in regards to three viewings, of which you have cancelled all appointments. Could you please clarify further your comments regarding transparency, so that we may investigate this matter further? Should you wish to speak directly with the sales manager to discuss your concerns we would be happy to arrange this.
5/5
GoogleI had my first home purchase through Thorgills. I was lucky to have Shoyab Faizi and Nebras Fakhry teamed up to get me through with this. I dreaded much being my first purchase but they ensured it was seamless from the very beginning of …
5/5
View AgentsAn outstanding Agent
Nourhan showed a real excellent and professional way on choosing the apartments I want to view, she showed me very good options, and still following up with me till the moment to close up a deal with the best I can get. Thanks a lot Nourhan.
5/5
View AgentsQuick sale above asking price
We were with an online agency, who struggled to get us more than 10 viewings in 8 weeks. Switched to Thorgills and had approx. 15 in 4 days. Laura found us a buyer and was excellent in communication over the course of the contract negotiations.
5/5
View AgentsProfessional approach and great service
We are really grateful to the Thorgills team for extremely professional approach and fantastic service while selling our property. Having experienced a couple of our agents Thorgrills proved themselves the best from every perspective: professional, friendly, understanding and reliable. We would definitely highly recommend them.
5/5
View AgentsVery responsive, professional and engaged
Loved working with Alex, she provided us all the time clear schedule, and advised on the next steps, had a very easy communication, she's very friendly and has a lot of patience. Thanks for all your help in the process (especially during the winter holidays!).
5/5
GoogleCalled up to get my place valued and had a nice smooth service with Toby STurgess, had someone come over to give us a number in only 2 days! Now looking to get our place put onto the market with the Thorgrills team :)
5/5
View AgentsVery nice and kind person to get advice in renting a property
She followed me in producing all the documents needed to rent the property I was looking for and, despite my linguistic disadvantage, she was really patient and cooperative in suggesting all the step I had to do to to rent the property asap. Thank you!
5/5
View AgentsProfessional, Articulate
Nourhan has provided us with an excellent service. We explained to her our requirements and budget; she came back with options and ensured that a deal is concluded that is both fair to her landlord and us as tenants.
5/5
View AgentsGreat service and comitment
Really impressed with Dannie Walton, he never gave up even after a few sales fell through and he also achieved the a little more than i was ready to settle for. I would definitely give him an instruction again.
5/5
View AgentsA kind, helpful and honest agent
We were impressed by Danny's friendly manner, and his knowledge about the area. He gave us all the information we needed and went out his way to show us the relevant properties. We would recommend him and his company.
5/5
View AgentsI had a really amazing experience with Dannie. He had always come prepared while showing me the properties, had been very patient with me and had gone above and beyond his responsibilities to provide a great customer support.
5/5
View AgentsHouse viewing and facilitation review
I wpuld like to recommend Thorgills, and Dannie Walton in particular, for his outstanding support and knowledge in our recent property viewing and offer process. Can strongly recommend this company to support you in this process.
5/5
View AgentsDaniel Fay - very professional
It has been an absolute pleasure in dealing with Daniel Fay whilst purchasing our flat. He has maintained his professionalism and remained very informative throughout the whole process. I have no reservations in recommending him further.
5/5
View Agentswhat great people to work with
They are on the ball, keep you informed and relate to you as people. very happy with them and would not change a thing. thank you for everything and making my life so much easier
5/5
View AgentsAndre Riberio
Andre has a great sense of responsibility and is focussed towards client and their requirements. He is a great asset to the team and has the potential to grow. My Best wishes to Andre.
5/5
GoogleVery impressed with how quickly they signed me up for viewings and got me seeing some real quality properties in the area. Thanks in particular to Toby, very professional.
5/5
View AgentsBrilliant area knowledge and personable, professional service,
Thorgills made the rental process not only straight-forward, but enjoyable. They know the area inside out, and were open and honest, without being pushy throughout. I would recommend to anyone
5/5
View AgentsHelpful and professional
Dannie arranged a great many viewings, and always provided timely and constructive feedback. Thorgills certainly aim to provide a high level of service, and this has been our experience.
5/5
View AgentsHelpful & Proffessional
Dannie, Was helpful and patient throughout the long, drawn out process of selling the flat. His advise was always accurate even though we didn't always take it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Thorgills's Ealing office has 122 reviews across two platforms: 28 on Google, 94 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Thorgills is rated 4.9 out of 5 across all 122 reviews, and 4.6 out of 5 on Google from 28 reviews, checked 9 October 2026.
26 reviews from sellers, rated 5.0 out of 5 on average. For example, Anne wrote: "Shoyab is the agent who sold my home on 05/09/2017. He is a young man, full of energy who enjoys interactioning with his clients and has a determination to ..."
32 reviews from buyers, rated 4.9 out of 5 on average. For example, Nadia wrote: "My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite ..."
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Joel wrote: "Simon was able to spend time with me to clearly explain how they operate, what services they could provide, and what I needed to do. He was always very polite ..."
19 reviews from tenants, rated 5.0 out of 5 on average. For example, Ng wrote: "Actually I had been with thorgill company for year now For me thorgill is one of the best companies in uk Specially when I spoke with member of agents ..."
Thorgills, 27 St Marys Road, Ealing W5 5PR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.