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★★★★★
9 reviews from landlords · all 122 reviews
27 St Marys Road, Ealing W5 5PR
9 reviews of Thorgills's Ealing office come from landlords, rated 5.0 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
9 reviews from landlords, from every platform, shown as written. First names only.
5/5
View AgentsVery clear and detailed in his knowledge
Simon was able to spend time with me to clearly explain how they operate, what services they could provide, and what I needed to do. He was always very polite, organised and helpful. They managed to find a tenant in record time, before the property was even marketed, and the tenant moved in less than a week after I first showed Simon the property. The whole team worked well together, so well done!
5/5
View AgentsHelpful and professional
A big THANK YOU to Sean at the Ealing branch office for helping us to rent our house . He has all been incredibly helpful and professional in the process with regular updates to keep us informed along the way. I would not hestitate in recommending Sean to my friends and family. -
5/5
View AgentsProfessional and friendly service - Special Thanks to Alice Carrick, Tomek Cole and Leon Sood.
Overall I have had a very satisfying experience when I decided to rent my flat with Thorgills, Ealing Branch. Leon Sood came to check and assess the property and he was very thorough, kind and clear in explaining the whole process to a first-time landlord like me. Letting agent Tomek Cole took over and managed to rent my flat very quickly, finding an excellent tenant and helping out to ensure a smooth transaction in every way he could. Last but in no way least I would like to provide feedback about Senior Client Support Consultant Alice Carrick. Alice had already been involved with the purchase of the property I am now renting out and therefore I was already aware of her professionalism, efficiency and ability to work remotely using technology such as electronic signing of documents and keeping the client informed at all times. Alice's help was also invaluable in terms of organising and providing extra services in record time - furniture, professional cleaning and inventory. The nature of my work means that some days I can't even answer the phone or check my emails and without the help and can-do attitude of the staff at Thorgills I wouldn't have been able to rent my property quickly and successfully.
5/5
View AgentsHappy Landlord
Sean T and his team delivered full asking price and a good tenant. They beat their competitors and produced a great service throughout the process.
5/5
View AgentsFantastic Service
Emma and the team kept me up to date with viewings on my property. Look forward to working with them again next year.
5/5
View AgentsThorgills have been great, professional and on the ball
Our experience has been great. as soon as we signed we had viewing they kept us updated. when we had a tenant they sent out all the paper straight away and helped us get everything arranged. they where very clear and patient with us and took the time to explains things to us. very impressed with their service and approach.
5/5
View Agentswhat great people to work with
They are on the ball, keep you informed and relate to you as people. very happy with them and would not change a thing. thank you for everything and making my life so much easier
5/5
View AgentsProfessional and efficient service
5/5
View AgentsExcellent service, professional attitude courteous and friendly
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
9 reviews from landlords, rated 5.0 out of 5 on average. For example, Joel wrote: "Simon was able to spend time with me to clearly explain how they operate, what services they could provide, and what I needed to do. He was always very polite ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.