32 reviews from buyers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsThorgills Ealing - no competition whatsoever!
My husband and I recently purchased a property through Thorgills and Laura Madden was our point of contact. She was fantastic from the get go - always so polite and helpful, offering honest advice. A breath of fresh air compared to some of the typical estate agents out there. The whole process from start to finish was impeccable. We even received a bottle of bubbly and a card from Laura when we completed, which was a lovely touch. Thank you to Laura and the Thorgills Ealing Team. Anyone thinking of buying/selling through them, you won't be disappointed. Ask for Laura - she's the best!
Nadia · 4 April 2017
★★★★★ 5/5
View AgentsExceptional Service
I’m writing this note as a humble token of appreciation for the outstanding customer service provided by your sales team. As a first time buyer the process can be sometimes daunting and overwhelming, especially when all components of the purchase do not adhere to the typical life cycle of an acquisition.
I was attended by Thorgills Sales Broker Ranjeev Bhanot who has been nothing short of exceptional throughout this entire purchase. I really commend Mr. Bhanot on the prompt service response, continuous support, keeping the calm and applying the pressure when necessary.
I hope that this is the kind of service that will be present in your various branches permanently as this is what the customers in particular first time buyers want to have.
N Maule
Nigel · 13 January 2017
★★★★★ 5/5
View AgentsRanjeev Bhanot
The exception to almost all male estate agents I've had dealings with. Ranjeev (Reg) listens, he doesn't make dumb small talk and he doesn't burp property cliches at you. He's all the more accomplished for his lack of patter. He seems to really care about what the house-hunter wants and his lack of pressure yet calm persistence in trying to find us what we want is really wonderful.
I have recommended him to a number of friends already.
I work in the media...a world of fake chatter and pretend connections...and I spot someone who is not authentic immediately. Reg is authentic, kind, knowledgable and utterly professional.
Nikki · 16 June 2016
★★★★★ 5/5
View AgentsOpen, honest and knowledgeable
Vishaal made my buying experience easy - from viewings to making an offer and helping push through everything following the agreed sale price, he was happy to support on all aspects of the purchase including coordinating solicitors and the survey, which made the process run quickly and smoothly.
Most importantly, I found Vishaal to be honest and upfront and I trusted him as a partner in securing me the right property.
Ben · 27 February 2017
★★★★★ 5/5
View AgentsFirst time buyer review
This is the first time having bought a house, and Dannie was superb throughout the presale process. By circumstance, decisions needed to be made quickly, and Dannie was always prompt in providing further information and support in order for us to come to a decision
Highly recommend Dannie, and Thorgills in general for their support during this process. I look forward to a similar experience through the contractual process with Thorgills!
Craig · 31 May 2016
★★★★★ 5/5
View AgentsDelightful and helpful agent
Raj was helpful and courteous at all times. He was someone we would trust with our concerns and our needs and would feel comfortable buying from him.. He inspired confidence. He was efficient. Attentive and helpful without being intrusive.or wasting our time. Quite a contrast to some of the other agents we encountered
Frances · 21 February 2017
★★★★★ 5/5
View AgentsVery helpful and professional
Danny was very friendly and professional in helping me find my first property. He lined up more properties every time and made the most of my time to show me a wide enough range of flats meeting my criteria.
Not over the top either, he left me time and space to think.
Aurelie · 31 May 2016
★★★★★ 5/5
View AgentsVery Good Service - Really Impressed
Dannie Walton was my first point of contact in Thorgills and since the start he has been was very informative and knew about the property he was showing me. I would definitely continue to be in touch with Thorgills and in specific Dannie for any future investments.
Prakash · 10 May 2016
★★★★★ 5/5
View AgentsElio Lamaa
Elio Lamaa is friendly and confident in his approach. I felt he listened to my needs and showed me a number of very different proprieties.
The communication was good and I was fully informed about everything.
Very please with the service
Kate · 6 May 2016
★★★★★ 5/5
View AgentsDannie Walton's excellent service helped seal our purchase
This was a first-time purchase, complicated by the fact that we got married and went on honeymoon part-way through the process! Dannie was excellent, chasing whenever was needed and giving us a lot of help and info throughout the process.
PB · 14 June 2016
★★★★★ 5/5
View AgentsExcellent Knowledge and very friendly
Danny was very friendly and he had excellent knowledge of all the properties which he showed us. Being a first time buyer, Danny provided all the necessary information to enable our purchase went through without any glitches
Hemanta · 23 June 2016
★★★★★ 5/5
View AgentsHelpful and friendly service - thank you Reg!
This was our first time buying and Reg played a big part in making it a very quick, easy and largely stress-free process. He was always in touch with updates, and quick to pick up the phone and chase people on our behalf - we really felt like he 'had our back' throughput our search and purchase. I would highly recommend working with Reg at the team at Thorgills. Everyone we met was friendly, honest and happy to help. Thanks for finding us our first flat Reg!
Sarah · 10 June 2016
★★★★★ 5/5
View AgentsBest agent!
Mr Ranjeev Bhanot is the best agent I have ever had the pleasure to work with. He has always been very responsive and highly professional in every communication. I strongly recommend him.
Georgi · 8 June 2016
★★★★★ 5/5
View AgentsFerry Lane flat purchase
Many thanks to Dannie Walton for his professional service. I will be looking to use Thorgills when the time comes round to selling due to the great service i received.
Steven · 23 April 2016
★★★★★ 5/5
View Agentsthank you Thorgills property.
29/4/17
I Philip found Thorgills property very good and Laura Madden the Sales Broker was first class to deal with in the process of buying my property through Thorgills.
Philip · 29 April 2017
★★★★★ 5/5
View AgentsNebras Fakhry
Nebras was calm, helpful and professional at all times. Quick to answer every question, she made a stressful process much easier to navigate.
Sharon · 12 July 2018
★★★★★ 5/5
View AgentsThank you!
Dannie was fantastic during my transaction. He always went above and beyond to help with any question or query I had. Many thanks!
Mez · 12 January 2017
★★★★★ 5/5
View AgentsTB
My husband and I recently purchased a property through Thorgills.
Shoyab Faizi is fantastic !
Tsvetana · 10 July 2018
★★★★★ 5/5
View AgentsA real pleasure to deal with
We had a really great experience with Dannie. He had great knowledge on all the properties he showed us and always came prepared. He was really patient with us and was always thinking outside of the box. He really went above and beyond and we would definitely recommend Thorgills in future because of our experience with him. 10 out of 10 !
Serene · 22 April 2016
★★★★★ 5/5
View AgentsExcellent service
The service received from Thorgills and Reg (Rhanjeev) in particular was excellent. He was professional, honest and a pleasure to work with. We were keen to keep up the momentum on our property purchase and Reg did a lot of work behind the scenes to ensure that all the different stakeholders were headed in the right direction. Thank you!
Joe · 8 June 2016
★★★★★ 5/5
View AgentsHighly recommended
Extremely speedy transactions and very professional service by Ranjeev Bhanot..
Nikolay · 2 December 2016
★★★★★ 5/5
View AgentsExceptional
Dannie has probably changed my mind about estate agents.
In my dealings with him he was courteous; professional; knowledgeable; reliable honest and the whole process was completely transparent.
A very rare thing indeed!
I didn't know about Thorgills before I viewed a property with Dannie. Because of the service he provided, I would use them again.
Sharon · 10 January 2017
★★★★★ 1/5
View Agentspathetic
Extremely annoying staff- not at all helpful,no transparency, I regret of being registered here. Please dont contact Thorgills.......
Ritika · 13 May 2016
Agent replied · 20 May 2016
Ritika, we appreciate all client feedback. We have reviewed your online applicant card and it appears as though we have only communicated with you in regards to three viewings, of which you have cancelled all appointments. Could you please clarify further your comments regarding transparency, so that we may investigate this matter further? Should you wish to speak directly with the sales manager to discuss your concerns we would be happy to arrange this.
★★★★★ 5/5
View AgentsA kind, helpful and honest agent
We were impressed by Danny's friendly manner, and his knowledge about the area.
He gave us all the information we needed and went out his way to show us the relevant properties. We would recommend him and his company.
Gabriella · 10 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
