Trusted Agent profile · Ealing
★★★★★
1,557 reviews across 2 platforms
41 The Broadway, Ealing, W5 2NP, W5 2NP
Stirling Ackroyd's office in Ealing, at 41 The Broadway, is rated 4.4 out of 5 across 1,557 reviews on two platforms, including 245 Google reviews rated 4.6.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
TrustpilotIain from Stirling Ackroyd customer service is 10/10
Iain from Stirling Ackroyd has honestly been so helpful. He listened to my concerns regarding another agent and provided multiple possible solutions. His communication is 10/10 and if I have further business I will definitely be giving him a call.
5/5
TrustpilotHad a survey carried out on Thursday…
Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company
5/5
TrustpilotI got a call from David Harvey…
I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!
1/5
GoogleI am very disappointed with this Estate Agents. I was called by their letting department but feel they are not interested in helping me, just themselves. 3 people called me on different days and said they would call me back then didnt. I find them pushy and not willing to listen. Will not be using them againNegativeResponsiveness, Quality
5/5
TrustpilotHappy experience
I am happy with the services that I received from Victoria Aderibigbe, Stacie William and Tom Crowe . The whole process of letting my apartment was smooth and efficient . All my queries were dealt with promptly and effectively .
5/5
TrustpilotStirling Ackroyd
Stirling Ackroyd, Sales and Lettings Specialists have been fantastic in helping us get our now home...Special thanks goes to Mr Nelson Poku for all his help, dedication and understanding.. He was very supportive, always willing to help and going the extra mile for us... Thank you all so much
5/5
TrustpilotGreat service
Maximilian Dobos provided an excellent service as letting consultant for us. He always kept in touch and managed to make the process of securing the property and moving in smooth and efficient. The agency has been transparent and attentive.
5/5
TrustpilotI have been speaking with Rino Russo…
I have been speaking with Rino Russo over at Stirling Ackroyd for many years now, he is extremely knowledgeable about the market and always there to assist with my properties. I would highly recommend Stirling Ackroyd to anyone
5/5
TrustpilotStirling Ackroyd lettings service.
Stirling Ackroyd lettings service.Clive Martin of Stirling Ackroyd provides an excellent, efficient and practical service in the letting of our flat. He has done so for over three years now and I can rely on him to look after both the Tenants but also our most valuable asset - the flat.Stephen Woodward
5/5
TrustpilotAntonios - Central Team
My first interaction with Stirling Ackroyd, Central Team was excellent. I was assisted by a great chap called Antonios. He was a top professional and really knew his stuff regarding the current market, which was refreshing. I will be sure to use Antonios & Stirling Ackroyd again to deal with my properties.
5/5
TrustpilotWhere do I start
Where do I start? Ashley at head office was brilliant. She was very friendly yet professional and talked me through my entire enquiry over the phone. She was extremely polite and patient with me and answered all of my queries… a great asset to your Stirling Ackroyd team! Thank you again Ashley!
5/5
TrustpilotGood communication and follow up
Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.
5/5
TrustpilotI called Stirling Ackroyd for some…
I called Stirling Ackroyd for some further details on a property, and had brilliant service from Jake who walked me through any questions I had and offered some brilliant advice - really helpful and great to speak to!
1/5
TrustpilotAbsolutely terrible experience with…
Absolutely terrible experience with Stirling Ackroyd. Came into the flat without any permission on multiple occasions. Locked us out of our flat meaning we had to stay in a hotel overnight with none of our belongings. They then tried to make us wait until the office closed at 4pm before coming to open the door to let us in.
5/5
TrustpilotWould highly recommend Stirling ackroyd…
Would highly recommend Stirling ackroyd fantastic company! Very impressed with our surveyor very detailed report and gave lots of advice on top of this😃 Would definitely use again!! A++++++
5/5
TrustpilotBereavement support
Stirling Ackroyd have been beyond supportive over many years with our property needs as a family. Her advice has been invaluable and we are thankful for her help now and in the future.
5/5
TrustpilotI cannot praise Adam highly enough
I cannot praise Adam highly enough, even though I didn’t find a suitable property to rent through him he worked tirelessly to try and help me. I wouldn’t hesitate to contact him again if I was looking and will recommend his services to any friends or relatives searching for a property.
5/5
TrustpilotProfessional & Friendly service
Professional & Friendly serviceLeo at Stirling Ackroyd is a very professional and friendly person, we had a very pleasant experience with him. We were trying to rent this apartment, and thanks to his fast response, we actually sort everything out in one week.
5/5
TrustpilotA great letting agency
A great letting agency - efficient, straightforward, and with an excellent knowledge of the market. They move quickly and have never failed to find good tenants. I would highly recommend!
Thanks for taking the time to review us Alex, we appreciate it.
5/5
TrustpilotOutstanding service
Extremely happy with the service we received. Stirling Ackroyds professionalism, passion and more importantly strong dedication helped the process so much easier. All details were communicated to us throughout and we were very satisfied with the result. I would strongly recommend Stirling Ackroyd and wouldn’t hesitate to use them again.
5/5
TrustpilotKarina!!
I continuously have dealings with Karina Selway, She is absolutely fantastic, always a pleasure to speak too and always bringing me a smile!!Could not recommend her enough, hard working and always a delight, she is on hand to help whenever I need her:)
4/5
GoogleMany thanks to Ed and his Team at Ealing Townends. We had a very difficult time selling our property with original buyer dropping out at the last minute and a demanding new buyer. Ed worked so hard throughout the sale and his communication was fantastic and kept us in informed through out the whole process. Many thanks Ed. Sunita Parrott
5/5
TrustpilotWe've chatted with various members of…
We've chatted with various members of staff here and they have gone above and beyond on a number of things of late-excellent service, they've upped their game for sure
5/5
Trustpilotfirst impressions of Stirling…
My first impressions of Stirling Ackroyd was made seamless and very positive after speaking with Alex who booked a valuation. He was very knowledgeable and understanding of a new customer
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