Trusted Agent profile · Ealing

Stirling Ackroyd Ealing reviews

4.4

★★★★★ Great

1,557 reviews across 2 platforms

41 The Broadway, Ealing, W5 2NP, W5 2NP

Stirling Ackroyd's office in Ealing, at 41 The Broadway, is rated 4.4 out of 5 across 1,557 reviews on two platforms, including 245 Google reviews rated 4.6.

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4.6 / 5

245

Reviews on Google

This office

Trustpilot logo

1,312

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very helpful and refreshing

I had a very good discussion with Isaac on the phone about the current market and what would be best for me when selling my property in Surrey. He was very helpful and gave me a lot of advice to think about. People like him reinstate my trust in estate agents

Connor · 14 September 2022

5/5

Trustpilot

Property Management - Clive Martin

I have worked with Stirling Ackroyd property management department for 13 years now carrying out their inventories. I have always found them extremely easy and pleasant to work with. Clive Martin in particular is very thorough and professional and I would not hesitate to recommend him to look after your property. Keep up the good work Clive!

Sally · 26 November 2021

5/5

Trustpilot

SA Borough High St - Highly Professional Team

SA Borough High St Team have managed our flats since 2002, Clive Martin the Property Manager has always been professional, reliable and efficient in dealing with any issues that arise. We recently sold a property and Reece Waller acted for us and did a great job. I have no hesitation in recommending the team to prospective Landlords.

Cliff · 23 November 2021

5/5

Trustpilot

Very Good Flat Managing Agent

I've delt with this organisation as Building Manager namly the Property Manager Rebecca Heslam. She was very responsive to a leak issue from a flat managed by Stirling Ackroyd and the issue was resolved quickly. This was great in a world were some property manangers are very unresponsive issue effecting the building a property is in.

Max · 17 January 2022

4/5

Trustpilot

We have recently completed renting a…

We have recently completed renting a property through Striking Ackroyd and despite the fact that is was during the Christmas period, it went as smoothly as possible!Every question was answered and both myself and my partner were completely satisfied with the process! Our agent was Nelsson Poku and he was an absolute star! Thank you again

Sabrina · 14 January 2022

1/5

Trustpilot

TERRIBLE TERRIBLE

Used this company for years- as soon as the original founder James goff died it was sold to Nick dunning associates- they are a bunch of con artists. Dishonest bullys! rubbish employers too I hear from ex employees!! Treated me like c**p, disrespectful management team! Long standing clients are not welcome it seems! We will take our business elsewhere.

Aimee · 4 July 2021

5/5

Trustpilot

Excellent service received

I thoroughly recommend RINI ROSSO who has been very helpful in my enquiries regarding my property in E1. he has not been 'pushy', but very polite, and rings back when he says he willI would recommend Stirling Ackroyd as a company, and in particular, RINI.Anne C. Wood

Anne · 25 January 2023

5/5

Trustpilot

Becky was very helpful and efficient

Becky was very helpful and efficient. Great service

Leo · 24 November 2021

5/5

Trustpilot

Just want to say a MASSIVE thank you to…

Just want to say a MASSIVE thank you to my property manager Ben, and the team at Stirling. They are always there when I’ve needed them, really down to earth company with true professionals on their team.I wouldn’t hesitate for a second to recommend them to anyone I know.If I could give 10 stars I would!

Esin · 23 November 2021

5/5

Trustpilot

A Real Pleasure...

I had the pleasure of marketing my property with Stirling Ackroyd in 2017, with the sale completing in December. In particular I would personally like to personally thank 'Caroline Offergelt' who's enthusiasm, knowledge and professionalism far exceeded my expectations. Caroline proactively worked with my solicitor and the buyer to ensure a smooth transition from start to finish. I couldn't have asked for a better Negotiator! Thank You,Paul

Paul · 8 February 2018

5/5

Google

After getting a job in a new location I needed to rent my house quick! Rob and the lettings team found me a professional tenant for more rent than I was expecting and did so in a week!! They then put me in touch with their Staines branch who found me a beautiful house, again, quickly and effectively. Painless experience, could not be happier! Thank you.

Jo · 25 October 2018

5/5

Trustpilot

Had a lovely conversation with David…

Had a lovely conversation with David Harvey today. He was extremely helpful and patient. I got off the phone feeling happy with the information I had received. I am looking forward with the action plan we discussed at this early stage regarding my property.Thanks, J.K.Malhi

J.K.Malhi · 1 March 2023

5/5

Trustpilot

Excellent service

Excellent service. Used this company twice and surveyor was very thorough. Letting us know by phone some details about the house we were buying that we didn’t know. Also report was comprehensive.

Pauline · 31 January 2024

5/5

Trustpilot

We are very pleased with the excellent…

We are very pleased with the excellent service provided by Aimee Croucher, the Property Manager. She is friendly, kind and always offers a help if there is any issue. She is really amazing, I don’t want to miss a chance to thank her and team for all your kindness and support to us.

Bimarsh · 1 April 2022

5/5

Trustpilot

Professional and Brilliant

I had the opportunity to work with Sam and Leyla, they are absolutely brilliant. The attention and the time of response were amazing. They helped me a lot with the process, I closed my new apartment deal in less than 3 business days. I highly recommend them.

Humberto · 7 December 2022

1/5

Google

If I could give 0 stars I would. Awful service and no accountability. The team don't talk to each other. They had no record of our moving date, no check in was arranged and the property was filthy on arrival. They also didn't deliver all the services that was expected as part of the administration fees. I will be avoiding renting through Townends in the future.

J · 10 January 2018

5/5

Google

Always a pleasure dealing with Robert and his team. Very professional and great at what they do

Tom · 25 October 2018

5/5

Google

If you need a man to find you rental home ! Rob is the shining 🌟 …

Inesa · 25 October 2018

1/5

Trustpilot

They r worse’s company ever

They r worse’s company ever. If u can don’t rent or use this company

Fatih · 7 December 2022

Agent replied · 22 October 2024

Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber

5/5

Trustpilot

Helpful and efficient Service

Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!

Rebecca · 19 April 2023

3/5

Trustpilot

It is confusing to deal with so many…

It is confusing to deal with so many different people accross different branches, and sometimes information gets lost along the way. I am grateful though for Daryl Bourgeois who is my go to person in the agency and always helps resolve any issues, whether they are in his direct line of work or not.

Nausica · 26 November 2021

5/5

Trustpilot

Excellent Service

Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !

Majid · 25 November 2021

5/5

Trustpilot

Great service

I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.

Jingyu · 11 October 2023

5/5

Trustpilot

Abby Goopta in the tenancy renewals…

Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.

Christopher · 1 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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