Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have been in contact with Ellie…
I have been in contact with Ellie Kozaki from Stirling Ackroyd for quite some time now. She has always been very communicative and professional. She's always kept her appointments and has been proactive in reaching out to us. I would definitely recommend her as an estate agent!
Jacek · 15 June 2023
★★★★★ 5/5
TrustpilotPositive experience.
I found Stirling Ackroyd very informative and helpful in my dealings with them following the loss of my sister in law and the resulting sale of her property. Communication was excellent and I felt they were on my side and never pushy.
David · 16 October 2023
★★★★★ 1/5
TrustpilotThis agency kept my overpaid rent money…
This agency kept my overpaid rent money unfairly since last year (Sep2021), when I asked them to refund my overpaid rent they reply we are investigating your case. They do not have any idea about the documentation and transaction .I instructed a solicitor and have to pay money to get back my overpaid rent. they are dishonest, unreliable
Sara · 9 April 2022
★★★★★ 5/5
TrustpilotProfessional property management from Aimee Croucher
Aimee Croucher is a professional and efficient property manager.
Junaid · 24 May 2022
★★★★★ 5/5
TrustpilotVery helpful Property Managers
The service I have received from Stirling Ackroyd has been amazing. They were very helpful and answered all my questions. After we had moved in we found some issues and reported it to the property manager, they arranged for someone to come and fix this within a few days.I dont think I will be using another agent going forward.
Athif · 5 February 2022
★★★★★ 5/5
TrustpilotWas recently i touch to get a valuation…
Was recently i touch to get a valuation and discuss some options. Every person i dealt with was very helpful informative and above all, honest. Also did not come across ‘pushy’ as other agents in the past have. Will definitely be going back in the near future.
Max · 19 May 2023
★★★★★ 5/5
TrustpilotMy experience with Stirling Ackroyd has…
My experience with Stirling Ackroyd has been second to none! Taija Bryan from the Mitcham branch ensured that I was kept up to date with any changes and made the process completely stress free for me and my family within the short space of time we had to move. Very grateful for Taija, she is a credit to the company
Syrus · 23 November 2021
★★★★★ 5/5
TrustpilotGavin Pinto (lettings director) and his team Michaela
Gavin (lettings director) and Michaela who work here are the nicest and most hard working people in the industry. I'm happy with my property. I'm not from this country, just recently relocated here, Michaela helped me with all the tiniest questions and requests and she did everything in lightning speed.Ask for Michaela Clark Norton if you want someone that cares.
Bo · 17 November 2021
★★★★★ 5/5
GoogleVery helpful and efficient in lettings. Would highly recommend, Robert is very knowledgeable and helpful in his field and made moving easy!
Jamie · 25 October 2018
★★★★★ 5/5
TrustpilotBig thanks to Abby Gooptu from the…
Big thanks to Abby Gooptu from the renewals department. Always quick to respond and renewals process went smooth and without a problem.
Astrid · 23 October 2018
★★★★★ 5/5
TrustpilotAn expert lettings team
The team (I was mainly working with Victoria and Dene) were very responsive and helpful whenever I needed help or had any questions. Many thanks for your expertise in finding new tenants so swiftly.
Rose · 20 March 2024
★★★★★ 5/5
TrustpilotWorked along side Liam Gaffey who was …
Worked along side Liam Gaffey who was absolutely amazing in assisting me on pushing matters through. My experience of all agents at Stirling Ackroyd as been enjoyable and would most definitely work with them again and use them myself!
Reema · 14 August 2017
Agent replied · 22 October 2024
Thanks for the compliment Reema
★★★★★ 5/5
TrustpilotThank you Saffah
Hello, Through a few difficult moments Saffah Maryam (my apologies if the spelling is incorrect). Has been amazing. Always checking if things have been done, and following up in good time. It took a very long time to resolve my issues. But at no fault of Saffah. Who again, was amazing. So a big thank you there.
James · 31 March 2022
★★★★★ 1/5
TrustpilotNon responsive and not helpful at all
As a tenant renting a property with no hot water at all, and they never provide fix and I literally need to boil water from stove for taking a bath, they are not treating tenant as human being these companies should get closed down immediately, if you are tenant never choose for renting any property managed by this agent
Sam · 11 December 2021
★★★★★ 5/5
TrustpilotAddlestone Shop
Toby Wilkinson is an asset to the firm, thank you Toby.
Simon · 30 November 2021
★★★★★ 5/5
TrustpilotQuick and comprehensive service from…
Quick and comprehensive service from the agents especially Adam
Yousef · 15 March 2022
★★★★★ 5/5
GoogleExcellent customer service and always willing to help and listen to queries during our purchase. Ed Whyte (the Manager) is an amazing individual and he is always forthcoming and provides updates of progress and ensures all queries and problems are solved swiftly and efficiently. The best estate agency that I have ever dealt with and will always recommend them to friends and family. Many thanks for all your guidance.
Zainab · 25 October 2018
★★★★★ 5/5
GoogleGreat service and communication throughout.
Steve · 27 December 2023
Agent replied · 23 October 2024
HI Steve, thanks for the 5* and very kind feedback - Claire
★★★★★ 5/5
GoogleGreat service from start to finish from Ed Whyte and the team. Professional and supportive, I would recommend them.
Peter · 25 October 2019
★★★★★ 5/5
TrustpilotHome survey - detailed and explained by phone.
Very efficient admin from Amie, and a detailed survey by Mike , with very good pre and post survey discussions. Clear and succinct report. Mike took extra time to explain technical and detail points to me in terms I could understand. Thanks
John · 9 August 2023
★★★★★ 5/5
TrustpilotMuch better
We are so happy to have changed over to Stirling Ackroyd from our previous estate agent. They are so much better and more efficient. Emma Hawes whom we've been dealing with, is extremely quick in replying to our emails, at offering advice and keeping us informed. Thank you. It certainly makes being a landlord less stressful!
Hanne · 14 March 2022
★★★★★ 5/5
GoogleI recommend working with this agency, professional service, very good approach to the client, especially I recommend Mr. Gregory Skulnick, he helped me a lot in dressing the apartment. Best regardsPositiveProfessionalism
Tomasz · 24 October 2020
Agent replied · 23 October 2024
Hi Tomasz, thank you for taking the time to leave Gregory and the Townends team such a fab review! Wishing you the very best in your new home - Amber
★★★★★ 5/5
TrustpilotReal professionalism
Rebecca has helped us in a very difficult situation and has been excellent throughout. She has shown true professionalism and attention to detail. I don't know what we would have done without her.
Martin · 26 February 2024
★★★★★ 5/5
TrustpilotExcellent Estate Agents
Having exprienced a really bad Estate Agent in the past - it was a really refreshing to work with Nick Mayhead, who sold our property within a day of going with Stirling Ackroyd. It was a really smooth process, which Nick guided brilliantly advising us on what to push on and what to not worry about.
Susie · 2 February 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.