5/5
TrustpilotAnita has been my property manager and…
Anita has been my property manager and I have had such a pleasant experience. She has responded quickly to my issues and ensures a prompt and thorough response. Thank you
Trusted Agent profile · Ealing
Stirling Ackroyd Ealing reviews
★★★★★
1,558 reviews across 2 platforms
41 The Broadway, Ealing, W5 2NP, W5 2NP
Stirling Ackroyd's office in Ealing, at 41 The Broadway, is rated 4.4 out of 5 across 1,558 reviews on two platforms, including 245 Google reviews rated 4.6.
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Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional
Both Freddie and Eddi were very professional, friendly and responsive.
5/5
TrustpilotSoho Office
I had a really good experience letting my flat through the Soho office; Scott, Nic and the the team provided me with a very professional service. They vetted prospective tenants closely and gave me very honest feedback.They were good at problem solving when issues arose and gave very valuable advice at each stage of the letting process. I would recommend them highly and of course, use them again.
5/5
TrustpilotGreat guy
Great guy. Polite helpful and proactive. Thank you David.
5/5
TrustpilotNick and Martin were extremely helpful…
Nick and Martin were extremely helpful and proactive in getting the sale through. Best agents I have dealt with. T
5/5
TrustpilotNicole is great - and so is Stirling Ackroyd
Townends and now Stirling Ackroyd following the rebrand has been my property manager and agent since 2006. They have been highly effective in securing tenants and managing the property. In particular I have worked closely with Nicole who is an excellent, and extremely responsive property manager. She makes my life as a landlord alot less stressful and she is great at making sure tenants are well looked after.
5/5
GoogleWe have had a really positive experience with Townends, in particular with David who has been incredibly professional, communicative and efficient throughout. He has been so accommodating and understanding about our personal circumstances throughout the whole process and we cannot recommend him highly enough.
Agent replied · 23 October 2024
Hi Hillary, thank you so much for taking the time to leave such a lovely five star review! We are overjoyed to hear how impressed you are with the service that you received and I know that David will be delighted to read your feedback. Thank you so much for choosing Townends and please do feel free to recommend us to your friends and family! We look forward to working with you again soon, all the very best Emily
1/5
TrustpilotService was fine until something went…
Service was fine until something went wrong with a parking permit. Then suddenly nobody can help. All I’ve requested is a new permit and now there’s no responses to email!
Agent replied · 22 October 2024
Hi Ciaran, if you still need help getting the permit please get in touch using help@stirlingackroyd.com and we will do what we can to speed things along. Amber
5/5
TrustpilotSufina Akter was very responsive and…
Sufina Akter was very responsive and helpful.
5/5
TrustpilotExcellent
Nelson was really helpful. Thank you for his help. Everything was perfect
5/5
GoogleDonovan and Robert helped us tremendously in our difficult situation to sort things out.
Agent replied · 23 October 2024
Hi Sandor, thank you for your kind words for Donovan and Robert. It is great to hear that they helped to make things a little easier and we wish you all the very best - Claire
5/5
TrustpilotMany thanks to David Harvey for his…
Many thanks to David Harvey for his help!
5/5
GoogleHad a great experience with The Broadway Townends Estate Agents. Ms Anna Ozog did an amazing job and she is very helpful and responsible in helping me to settle the tenancy agreement. Big thumbs up!PositiveProfessionalism
Agent replied · 23 October 2024
Hi there, thank you for taking the time to leave feedback. Anna will be thrilled to read your kind words 😊 We wish you all the very best in your new home - Claire …
1/5
TrustpilotUntrustworthy agents
Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.
Agent replied · 22 October 2024
Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber
5/5
TrustpilotBest letting agents!
I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!
Agent replied · 22 October 2024
Thank you Pasquale - we appreciate the feedback
5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
5/5
TrustpilotProfessional and informative
Professional and informative, kept my partner and I updated through the whole moving process. Big thanks to Foz.
5/5
TrustpilotGreat experience
I recently contacted head office and spoke to a lovely lady called Ashley. From the start to the end she was fantastic. She clearly explained the process and made me feel at ease. I feel she really took the time to find out what my needs are. She clearly knows her job very well. Overall the service was 10/10 and I will definitely being recommending her.
5/5
TrustpilotHighly recommended
I would highly recommend Kieran Hogan to anyone looking to buy or sell after helping my family recently
4/5
TrustpilotI have been dealing with Freddie from…
I have been dealing with Freddie from head office, he has a professional manner. His persistence paid off when keeping in touch with me as I was about to change agent for Stirling Ackroyd, however, I my existing agent came through with a sale at the last minute.
5/5
TrustpilotAbby Gooptu
Abby Gooptu has provided an excellent customer service during the course of the last lease term and current renewal process. Always helpful and kind. Thank you Abby! :)
5/5
GoogleGood experience! This was the only agency that listened to and followed the search criteria we gave them!! In the end we found a beautiful apartment!! In addition, our agent, Callum, was always very kind and professional. Absolutely recommended!
Agent replied · 23 October 2024
Thank you so much for your kind words, Elisa. We really appreciate you taking the time to leave such a lovely star review and we are thrilled to hear you have had a taste of our amazing service, long may this continue! From us all at Townends, we hope you are settling into your new home well and thank you so much for choosing to work with us! Emily
5/5
GoogleI have been a Landlord with Townends for over 15 years, they are very professional and provided me with excellent service. I have found the senior letting manager Robert MckPeake very efficient and friendly. He always keeps me informed of all changes.
Agent replied · 23 October 2024
Hi Sandy, thank you so much for taking the time to leave such a lovely 5 star review! We consider ourselves very lucky to have clients like you and we will be sure that Robert is made aware of your fab feedback. We look forward to working with you for many more years to come - Emily
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Stirling Ackroyd Ealing hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
