Trusted Agent profile · Ealing
★★★★★
503 reviews across 2 platforms
20 New Broadway, Ealing, W5 2XA
Northfields (Ealing Broadway)'s office in Ealing, at 20 New Broadway, is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Northfields (Ealing Broadway), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleVictoria Chmura, thank you for your professional work. We recommend this agent!!!
Dear Eugeniusz Ciesielski Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIt was my first time that I dropped in Northfields estates agency and im really happy and appreciate Josh Glanville as he welcomed and also helped me out with my property problem I also appreciate as he gave and he still gives his valuable time to look out property for me . Really thankful to you josh . It was really a great customer service You’re a 5 star
5/5
GoogleAgent Indianna of Northfields did a great job in finding an ideal flat for us and 2 cats. She knew our needs and deserved 5 stars. Thank you!
Thank you Ricky, It is always a little bit trickier to find rental properties when pets are involved, so delighted that Indiana was able to find you a lovely new home. All the very best! Jane for Northfields
5/5
GoogleWonderful Customer service. Waleed’s friendly and helpful attitude made our finding a home a very pleasant experience
Dear Srila Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe were looked after by Rohan who was fantastic. Was very much able to give all the right details and also had a lovely manner. Very good experience!
Hi Sheyi, That's good to hear! I shall pass on your kind words to Rohan and wish you all the best for the future. Jane for Northfields
5/5
GoogleLorenzo from Northfields did a really great job finding good flats that met all my requirements. He works all day and is incredibly responsive and patient to get you the place you deserve. Absolute champion!
Thank-you for your review Klem. We want everyone to find a home they love and are really happy that Lorenzo has been able to help you find properties that meet your needs.
5/5
GoogleKieron and Craig were very helpful through the whole process of buying our first home! We would highly recommend Northfields.
5/5
GoogleGreat advice and service from Rohan Berry, he was knowledgable and excellent at guiding us through our property search.
Dear Natalia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleNoura at Northfields Ealing Broadway was very efficient and professional when letting our property. It's the second time she has done this for us and I would definitely go to her again in the future.
Thank-you Catherine (both for the review and for using us a second time around.) We really appreciate it.
5/5
GoogleSzilvia was extremely helpful in our search for a rent, always available, professional and friendly! Thanks again for your help!
5/5
GoogleAmazing service from Rohan Berry, he is extremely polite and helpful. I will be recommending him to everyone!
Hi Lucy, Your review is very much appreciated and happy to hear Rohan was able to help.
5/5
GoogleAgent Indianna of Northfields did a great job in finding an ideal flat for us and 2 cats. She knew our needs and deserved 5 stars. Thank you!
Thank you Ricky, It is always a little bit trickier to find rental properties when pets are involved, so delighted that Indiana was able to find you a lovely new home. All the very best! Jane for Northfields
5/5
GoogleTara was very helpful with our research. If you are looking for a new accomodation i really recommend her.
5/5
GoogleThanks guys for all the time and effort put into showing a first time buyer what to expect. Alejandro has given me confidence about buying, when the right property becomes available! Hopefully soon!
We hope soon too! Fingers crossed. Until then, thanks very much for the lovely feedback. It's much appreciated.
5/5
GoogleAlejandro, you were so helpful and my wife and I are so grateful for all your hard work and support. PS: could you run for prime minister? This country could use your help!
Haha! We're not sure that politics is his thing but thank-you for the vote of confidence! Thanks also for your very kind review - it's much appreciated.
5/5
GoogleCan't go wrong with this agency. Craig with the help of Kieron, managed my property sale and were professional, on the ball, courteous and importantly they DELIVERED! They bent over backwards to show the house to it's best and ironed out a few 'hitches' along the way to help secure the sale. I was glad they were there to ultimately make this a trouble free, stressless experience.
4/5
GoogleExtremely efficient and responsive with queries. Helpful when liasing with vendor and completing the sale . Clear communication with both parties and resolved problems in a timely fashion.
Thank you Vijay for your review of the Ealing Broadway team, it is much appreciated. We'd love to know what we could have done extra to get that final star, we are always learning and wanting to improve. Kind regards, Jane for Northfields.
5/5
GoogleGreat service overall , I really appreciate Waleed Ibrahim effort He did a great job Thanks
Dear Ziad Janoudi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMatthew was very professional and helpful during my property search. Big thank you Matthew for your help. Walid
5/5
GoogleHad really good communication with Lorenzo, professional knowledgable and helpful. Although we didn't end up letting a property via Northfields on this occasion we would definitely use them again in the future.
Thanks Charlotte. We really appreciate your review and hope we will be able to help you again some day.
5/5
GoogleHaving a fantastic experience with Rohan Berry in sales. He is knowledgeable and helpful.
What a lovely review, thank you so much Lukas, I shall pass on your kind words to Rohan, he will be delighted. Jane for Northfields.
5/5
GoogleI just want to say i had a very positive experiece .The agent was called Jason he had a very positive helpful attitide.After visiting gloomy agents at other places ,he was a breath of fresh air.Went out of his way to help.I changed my mind about renting in this area otherwise because of his amazing attitude i would have given him my buisness. Merunessa
5/5
GoogleJosh was an amazing Letting Consutant, he is very professional and a very good professional.
5/5
GoogleExtremely helpful agent with very good knowledge of the market.
Dear Laura Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.
