Trusted Agent profile · Ealing
★★★★★
503 reviews across 2 platforms
20 New Broadway, Ealing, W5 2XA
Northfields (Ealing Broadway)'s office in Ealing, at 20 New Broadway, is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Northfields (Ealing Broadway), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleIt’s always a pleasure to deal with Noura Mehdinejad at the Ealing Broadway office. She is very efficient and prompt in dealing with any enquiries and has excellent communication skills.
Thank-you Sarah. We're really pleased to hear this and will pass on your kind comments to Noura.
5/5
GoogleNoura at Pitshanger Lane branch is a fantastic Lettings Manager and has made the process of putting my house on the market very straightforward. I would highly recommend.
That's great to hear Patricia. Thank-you.
5/5
GoogleJosh was really lovely to work with! Very polite and on the ball 😊 …
1/5
GoogleNot happy with them, just caring about money. I'd rather go somewhere else.
Dear Maurizio Celentano, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
4/5
GoogleDespite the fact that l finally find my house by other agency but can't close my eyes on NOURA'S kindness and attention. It was marvellouse experience with her& THOMAS.
Thank-you very much for your review. We're pleased to hear that you have now found your home and will pass on your kind comments to Noura and Thomas.
4/5
GoogleDespite the fact that l finally find my house by other agency but can't close my eyes on NOURA'S kindness and attention. It was marvellouse experience with her& THOMAS.
Thank-you very much for your review. We're pleased to hear that you have now found your home and will pass on your kind comments to Noura and Thomas.
5/5
GoogleHad a very good experience when dealing with Indiana and Billy at Northfields. Would recommend to anyone looking in the Ealing area.
Hello Simon, Really good of you to take the time to write a review for the service you received from Indiana and Billy during your property search in Ealing. Great to read and I shall pass it onto the guys, Much appreciated, Jane for Northfiels
5/5
GoogleI had a really positive experience with Northfields: the agent we dealt with - Lorenzo - understood what we wanted and was very flexible with viewing times etc. Recommended!
Thank-you Andrew. Fantastic that that your experience has been a positive one. That's what we are always aiming for.
5/5
GoogleAmy (Butler) and Noura (Mehdinejad) were the most helpful, honest and hard working agents when I was looking for a place to rent last year. Although I ended up renting a property from somewhere else at that time, thanks to the good experience with them I will be happy to work with Northfields when I buy a house.
5/5
GoogleJosh Glanville is one of the best kind person that I've ever met
5/5
GoogleRohan's knowledge of the area is second to none great service and always willing to help us surveyors recommend highlyPositiveQuality, Professionalism
Thank you Sofia for your kind words about Rohan, I shall pass them on to him. Much appreciated. Jane for Northfields.
5/5
GoogleFantastic customer service they all top professional agent . Top estate agency I ever seen and I must mention TARA excellent one wish them all the best
Thank-you for your recommendation Mo. We will let Tara know how pleased you were with everything.
5/5
GoogleHad a really good experience with Nick at Northfields when we were looking for a house to rent. He was prepared to do that little bit extra which we really appreciated and nothing was too much trouble. Later on, through my own business I have got to know a few of the team at Northfields and would have no hesitation in recommending them
5/5
GoogleGreat service for letting - Noura ( 20 New Broadway office) walked me through the entire process. Hassle free and a pleasure to deal with. Thanks
Thank-you Gavin. Noura says it was her pleasure. We're so glad you have enjoyed your experience of Northfields.
5/5
GoogleVery helpful and attentive - Lettings Consultant, Lorenzo Tuccari. Lorenzo stayed in contact and updated me with anything I needed to know. Great service, would recommend.
Thanks for the review and the recommendation Sebastian. That's great to hear.
1/5
GoogleI tried to call but the phone number is not correct . Is there any other number i could contact the agency? Please help me with this matter.
Hi there Mindrila, please head to http://www.northfields.co.uk/find-a-branch/ to find the branch & corresponding number you are looking for. What number did you dial that was incorrect out of interest? If this helps we would love if you could amend your 1 star review! Thanks, The Northfields Team
5/5
GoogleJosh was a the professional and the experience was great!
1/5
GoogleAgency not able to take its own responsibilities. They try in every way to cheat young people. Not professional
Dear Mr Possami, I’m sorry you have been unhappy with the service you have received from Northfields. We have tried our best to help you to reach an agreement with your landlord. You confirmed that this matter had been resolved but if that is not the case please get in touch for us to understand the situation further. Aimee.Bruce@northfields.co.uk
5/5
GoogleWe worked with the lovely and incredibly efficient Leah Verasammy. She really took the time to understand what we were looking for - and tracked down things for us to look at. She and the Northfields team are fantastic.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe’ve had nothing but positive experiences with Northfields - Rohan in particular is always friendly and helpful.
Ahh that's lovely to hear E B!
5/5
GoogleReally helpful, friendly, efficient and clearly has good knowledge of the local area. Would definitely recommend. Thank you.
Thanks very much for your recommendation Susan.
5/5
GoogleSzilvia assisted me on my flat hunt and she was very professional and she was excellent at selecting the flats that suited my requirement. She exerted every effort in order to assist me to find and view the flat i was looking for. Thank you so much! Szilvia. Wish you all the best.
5/5
FacebookOverall, I had a very good experience with a purchase through Northfields Estate Agents. For starters, they actually turned up to the viewing we arranged with them (unlike some other estate agents). They guided us through the entire process and were extremely friendly and responsive throughout. My thanks to the Pitshanger team.
5/5
GoogleFantastic customer services from Alexandro... very experienced and knowledgeable... An asset to Northfields Estate Agents A++
Alejandro is very happy that you're happy. Thanks so much for taking the time to let us know - we really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.
