Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of being assisted by Rohan Berry at Northfields who was extremely knowledgeable about the local area of Ealing (including schools and catchment areas, near-by parks and transportation). He was genuinely interested in our situation and keen to find the right home for us.
Pranith · 3 September 2022
Agent replied · 30 July 2023
Dear Pranith,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI recently moved and I had an issue with getting my deposit back. I always got response from Victoria and she helped me with the process of moving. I was happy with the service I got from the agency.
Peyman · 31 May 2023
Agent replied · 30 July 2023
Dear Peyman Soleimanpour
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had a fantastic experience with Victoria, who is very kind, helpful, responsive, works with highly professional approach in getting things done for us. Strongly recommend.
Jianfeng · 22 March 2024
Agent replied · 20 June 2024
Dear Jianfeng Gao
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleThey are an awful agency. Getting a response via email is practically impossible. When you speak to them, they don’t deliver what they promise. They don’t keep you updated about properties you’re interested in. Do not use them.
Penny · 31 May 2023
Agent replied · 30 July 2023
Dear Penny Gkritzapi,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleExcellent service from Alejandro and the team at the Ealing Broadway office!
Gilberto · 24 September 2019
Agent replied
Thanks very much for your positive feedback Gilberto. We will pass on your kind comments to our Ealing Broadway team.
★★★★★ 5/5
GoogleWe bought our first house and that was with Northfields. From the day one, the team, Abraham and Edyta, were superb. They were supportive, accommodating and helpful throughout the daunting process. I didn't find other agents as cooperative as them. I highly recommend them.
Niyaz · 2 November 2022
Agent replied · 30 July 2023
Hi Niyaz,
Thank you for your review, much appriciated!
★★★★★ 5/5
GoogleWe have recently purchased a property in Ealing. Normally, estate agents get a bad rep but credit is due to the Ealing Broadway branch of Northfields Estate agents who have gone above and beyond their part of the process to get our purchase over the line. We would highly recommend their services for a professional, thorough approach. Kind regards Stewart
Stewart · 23 August 2019
Agent replied
Thank-you Stewart. We're delighted to have a made a difference for you. Thanks very much for your recommendation.
★★★★★ 5/5
GoogleExcellent experience with Northfields and Amy who was super helpful navigating the rental market post-lockdown. While we settled with a different property with a different agent Amy was superb with showing us properties within our specification and always willing to help
Aaron · 12 August 2020
★★★★★ 5/5
GoogleAs a first time buyer, Leah and Rohan have absolutely been on it, were always focussed on the communication and management of the whole chain. The whole team is incredibly friendly and helpful, no questions remained unanswered and their patience is incredible!
H · 1 January 2023
Agent replied · 30 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThomas was very helpful and had a friendly approach to flat searching.
Ian · 25 May 2019
Agent replied
Thanks for your review Ian. We're pleased you've had an enjoyable experience.
★★★★★ 5/5
GoogleThe agency has been very professional in the viewing but especially helpful and proactive in supporting during the purchase process. I manage to finalize the whole process in a couple of months also thanks to the solicitors the agency suggested. Thanks especially to David for his contribution and support.
StefanoPositiveResponsiveness, Quality, Professionalism, Value
Stefano · 21 June 2021
Agent replied · 20 June 2024
Thank you Stefano, very kind words and David will be over the moon when we read them at the weekly meeting. Hope you are enjoying your new home. Jane for Northfields.
★★★★★ 5/5
GoogleNoura Mehdinejad in Northfields Estates Ealing Brodway was helpful and friendly!
Ardjan · 22 September 2019
Agent replied
Thanks very much for your review Ardjan.
★★★★★ 1/5
GoogleAvoid! Useless, can't arrange to return my tenancy deposit despite having the landlord's agreement.
Alejandro · 24 September 2024
Agent replied · 24 October 2024
Good Morning Alejandro
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Ealing Broadway and they will be happy to discuss this with you further,
Kind Regards, Customer Care .
★★★★★ 5/5
GoogleHad the best experience with Rohan Berry, showing me around some flats in Ealing. Really professional and excellent expertise
Mikaela · 26 June 2024
Agent replied · 26 August 2024
Dear Mikaela Petrakieva
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLorenzo was easy communicate with. Great and fast service. Recommend him
Réka · 24 June 2019
Agent replied
Thanks very much for your recommendation. We appreciate it.
★★★★★ 5/5
GoogleLiam and Luke are very professional and helpful. Always positive towards customers
Ilda's · 17 October 2024
Agent replied · 11 November 2024
Dear Ilda'S World
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI sold our family property though Northfields and Keiron was our agent. He always kept me informed and was always prompt to answer any questions. As a consequence the sale went through without any issues. Would recommend to others looking to sell their property.
Nina · 22 October 2018
★★★★★ 5/5
GoogleGreat, helpful, friendly. Absolute pleasure to work with Tarun and Mariya in our flat search. Would highly recommend them and the agency.
Plasmataki · 21 April 2024
Agent replied · 20 June 2024
Dear Plasmataki Panagiotou
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleToday Maria helped my wife completing all the documents for moving to the new flat excellent knowledge and services and many thanks to the whole team.
Laith · 22 January 2024
Agent replied · 20 June 2024
Dear Laith Osi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleHad a terrible experience trying to work with this agency. They pitched us on an apartment that was in horrible shape and made it seem that it was are only option when we found way more doing our own research. Their only goal is to sell you on their inventory as fast as possible. Multiple people also failed to follow up with us after we visited. Way worse than any experience I've had in the past
Daniel · 30 July 2022
★★★★★ 5/5
GoogleAmy was very kind and professional when showing the flats I asked for. Everything was done without delays and very straightforward. Will recommend this agency in the future to people who are looking for rent/buying.PositiveProfessionalism
João · 21 June 2021
★★★★★ 5/5
GoogleEdyta and the Northfield's team have been nothing less than superb throughout the whole process of our purchase of a place in Felix Rd. Efficient, professional, friendly and with the perfect level of communcation. A seriously big thank you from us!
Marc · 3 October 2022
Agent replied · 30 July 2023
Dear Marc
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJosh has been very helpful and supportive with us. His patience and his positivism made the whole process of moving to another flat so much easier. Northfields is a very professional agency and always willing to help where they can. Very satisfied.
Maria · 9 February 2018
★★★★★ 5/5
GoogleHad a fantastic service from Harry in Lettings, could not recommend him enough.
Victoria · 26 July 2024
Agent replied · 26 August 2024
Dear Victoria Pursey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
