Trusted Agent profile · Ealing
★★★★★
503 reviews across 2 platforms
20 New Broadway, Ealing, W5 2XA
Northfields (Ealing Broadway)'s office in Ealing, at 20 New Broadway, is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Northfields (Ealing Broadway), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleWe had excellent experience with Northfields, thanks to Kieron and Craig, who went the extra mile to assist us with the purchase of our first home. They supported us througout the process and really pushed for it to go through despite issues outside of their control. We were very happy with the friendly and professional service and would recommend Northfelds to others.
4/5
GoogleAlthough our sale took a long time to achieve, the staff and management at Northfields were very good, courteous & professional. Which made the experience bearable.
Thank-you for your review Michael.
5/5
GoogleRohan Berry was very helpful with some market information. I would recommend him.
Dear Zoe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe had excellent experience with Northfields, thanks to Kieron and Craig, who went the extra mile to assist us with the purchase of our first home. They supported us througout the process and really pushed for it to go through despite issues outside of their control. We were very happy with the friendly and professional service and would recommend Northfelds to others.
5/5
GoogleUsually i do not give review at all but for Victoria Chmura, i will do it. She is not just beautiful and kind but she did her job perfectly.Every morning updated us, and helped to get everything ready for the moving time. Such i would highly recommend her and her team.
Thank you for your review, i'm glad i could help you finding your new home. Kind regards, Victoria
5/5
GoogleThey are professional for the job. Lorenzo was my contat person. He was quick & responded to email quickly & doing his job professionally. Thank u Lorenzo
Thanks for your review Amiravin. We're pleased that you're happy.
5/5
GoogleVictoria she was so helpful, i really appreciate this kind of people that know what they are doing making life easier even for the rest of the people that are interacting with, i got my property all the help was there 5 stars thank top
Dear Nicolae Ceban Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
GooglePoor time management, waited at property. No one showed up. Had a call from Liam to confirm appointment in the morning. Not sure what for it you are not turning up. Estate agent was Maria.
Dear Gtcheung1, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
FacebookThanks for the professional attention to the team in Pisthanger Lane, particularly Leah and Amir, who were very helpful with our purchase process. We are very happy.
?? Thank you!
5/5
GoogleI've just had the pleasure of dealing with Gabriele Brancato over the last few weeks securing a property that I was desperate to get. He was very helpful in getting me through the application process which is alway a bit harder as a freelancer. Very quick to respond and remarkably helpful. It has been a pleasure throughout.
Hi Ben, Its great to hear such good feedback, pleased Gabriele could help you.
5/5
GoogleWe had an amazing time dealing with Leah Verasammy. She couldn't have been more helpful. Leah made everything stress free (not easy when trying to buy a property) and everything was conducted with total transparency. I couldn't recommend her enough. Shawn TraceyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleInna is very helpful, Northfield Branch
Dear Jessie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAwesome experience with Northfields, thoroughly recommend them!! Amir & Indiana were great and provided fantastic service!!
Thank you Bridget, it's really kind of you to post a review for Amir & Indiana, they will be chuffed! All the best, Jane for Northfields.
5/5
GoogleGreat experience! Tara was so helpful and friendly and made what can be a very daunting experience much less stressful. Thank you Tara!
Thank-you Gemma. Tara will be really pleased to hear that she was able to make things so much less stressful for you.
5/5
GoogleKieron Harlowe assisted me with the sell of my house in Ealing. From start to end he's been very helpful, updated me on every matter including feedback from potential buyers and was very reassuring. Thanks to Kieron I successfully sold my house. The buyer as well was very impressed with his professionalism. I highly recommend Kieron.
5/5
GoogleMy husband and I needed a quick move before our first child was born, Amy was fantastic, incredibly responsive and helpful at getting us a wonderful house. This situation could have been much more stressful but Amy really helped us and attended to our every query!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGabriele was professional and responsive.
Hi Saad, Thank you for your 5 star review! We are Glad Gabriele could help you.
5/5
GoogleLeah Verasammy was very helpful and professional. She helped me to understand my priorities and what I actually need. Finally I found a flat which became my new home. Thank you very much Leah for all viewings, adviseces and information!
5/5
GoogleHad a great experience with Rohan Berry in sales as a local builder in Ealing, thank you for your connections and expert advice with buying and renovating locally
Dear Rich Walk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have been dealing with Mariya، she has been amazing and I recommend her very much. Thank you.
Dear Fadi Atassi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlevery friendly staff, Alejandro was helpful with queetions on how to buy in Ealing, friendly team at ealing broadway office, cheers.
Thank-you Daniel. Alejandro is always pleased to help.
1/5
GoogleThis company seems to think it is ok to put their junk mail through people's doors, even when the letterbox has clear signs stating no leaflets or flyers. Edit: many thanks for the copy/paste response to this review, which in no way addresses the issue.
Dear Robin F, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleI phoned into the office and got help from Tarun. Very informative regarding the rental market and details about properties. Would definitely recommend!
Dear Amrees Sroa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleFor 11 years we’ve been dealing with Nothfields , during these years every one was very helpful. Now we are moving to another property and the team of rent was wonderful especially the manager Amir he is really professional he try’s to manage and explain all details correctly with patient , and he’s very polite and kind. Big thanks for all his help.
Thank you Iman, How lovely to have such a long relationship with you and to hear such a nice review of the team and, in particular, Amir. I shall let him know and I am sure he will be delighted. All the best, Jane for Northfields
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.
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