Trusted Agent profile Β· Ealing

Northfields (Ealing Broadway) Ealing reviews

β˜…β˜…β˜…β˜…β˜… Excellent

503 reviews across 2 platforms

20 New Broadway, Ealing, W5 2XA

Northfields (Ealing Broadway)'s office in Ealing, at 20 New Broadway, is rated 4.8 out of 5 across 503 reviews on two platforms, including 501 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

501

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Northfields (Ealing Broadway) Ealing

Our award-winning sales and lettings experts have great industry and local knowledge and are available to talk to you on our Live Chat if you require any help whilst browsing our website, or searching for a property.

Awards

The Trusted Agent 2026 results for Northfields (Ealing Broadway), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

We have had the privilege to work with Indiana at Northfields and our process thus far has been quick & efficient. I would highly recommend Northfields if you’re in search of a rental and specifically Indiana as she is professional, lovely and honest - we have had a great experience thus far!PositiveResponsiveness, Quality, Professionalism, Value

Jordan Β· 21 June 2022

Agent replied Β· 20 June 2024

Thank you Jordan for taking the time to leave such a lovely review for Indiana. We're really exited for you to move into your new home and wish you every happiness. Beth for Northfields

5/5

Google

I have been working closely with Rohan Berry in sales who offers excellent advice especially to first time buyers!! Thank you very much for the support and tips! 🏑 …

Jesse Β· 21 May 2024

Agent replied Β· 20 June 2024

Dear Jesse Xavier Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Mr. Thomas Richardson was very kind and professional with providing me all informations that I need. I will highly recommend

Ivica Β· 24 June 2019

Agent replied

Thank-you Ivica. Tom is very grateful for your recommendation.

5/5

Google

Rohan was very helpful, insightful and the viewing process had a great flow.PositiveProfessionalism

Tzanis Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you Tzanis, that is very kind of you and I shall let Rohan know. All the best, Jane for Northfields

1/5

Google

Awful. Had the displeasure of being a tenant with them from 2015 until 2017 and the whole experience was just horrendous. Flat was in awful condition when moved in, and the return of deposit process a nightmare. If you can rent in the area with someone else, then do so (for your own sanity)!

Mike Β· 22 October 2017

5/5

Google

Rohan Berry provided me with first class agency services with detailed description to the property. It was absolutely my big pleasure to have a property viewing experience like this. Well done!

Bear Β· 21 April 2024

Agent replied Β· 20 June 2024

Dear Bear Bull Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I worked with Tom Richardson and he was always very eager to help me in my search to find the best flat for me! I was always able to reach him by email and I received an answer pretty quickly each time. 😁 …

Ani Β· 30 July 2021

5/5

Google

A trusted local estate agents. George was incredibly transparent and helpful in the recent purchase of our flat.

Selfridges Β· 19 November 2019

Agent replied

Thank-you very much for your review. That's great to hear.

5/5

Google

Northfields have been really patient, informative, helpful and supportive, right from the start. They answered our questions, and provided useful information and advice regarding our property and other properties in the market. They also communicated regularly, found property viewers very quickly and regularly, and importantly, helped us find a buyer for our property. I would not hesitate to recommend them to buyers or sellers in future.

Leonard Β· 18 September 2019

Agent replied

Thank-you very much for taking the time to give us a review. We're really glad you enjoyed your experience with Northfields and we're always pleased to help.

5/5

Google

As a first time landlord we found Gabriele to be helpful and very patient. He took time to understand what we wanted and has found us good tenants. I found some of the finer details a little unclear as there's not much written info other than the shiny sales brochures. I think that could be improved. I am unimpressed with the "landlord portal" which is still devoid of anything useful. Providing I keep getting responsive help via email/phone I'm happy with the service Northfields provide.

Nick Β· 1 January 2023

5/5

Google

Very professional and helpful. I had a viewing to rent a flat and within the next week I was able to move in the house. The agent was very helpful and straightforward from the start. Also I really like Northfields online portal where you have all the information you want and you can securely transfer any money.PositiveResponsiveness, Professionalism

Achilleas Β· 26 August 2021

Agent replied Β· 30 July 2023

Thank you Achilleas for taking the time to leave us a 5 star review. We try to combine the automated and secure systems with our personal customer service - it's always a balance! We're happy to have helped you to move into your new home and wish you every happiness. Beth for Northfields

5/5

Google

Had the pleasure of dealing with Harry. He was extremely communicative throughout my search and delivered a fantastic service. Couldn’t thank him enough.

James Β· 26 July 2024

Agent replied Β· 26 August 2024

Dear James Byers Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Noura Mehdinejad from the Ealing office was our Lettings Manager when we moved house a couple of months ago. She was always quick to respond to questions and help us through the process. Northfields made the whole experience far easier than it could have been because of their top quality servicing. I highly recommend them as the Estate Agency of choice in the area.

Craig Β· 22 September 2019

Agent replied

Thank-you very much for your recommendation, Craig. It's much appreciated.

5/5

Google

I am writing to comment about the service that my partner and I have been provided by Mr. Thomas Richardson in our efforts to find an apartment. He has provided exemplary service to us and is credit to your organization. We have not yet found an apartment but I am confident that through his assistance we will do so shortly. Dr. Calvin B. Holder

Calvin Β· 31 July 2019

Agent replied

Thank-you Calvin. That's great to hear. Thomas will continue doing all that he can to find you the perfect property as quickly as possible.

4/5

Google

We contacted Northfields Ealing to find a property in the Montpelier Primary School catchment area. Although we didn’t find what we were looking for, Josh and the team have worked tirelessly to find properties to suit our needs. I would certainly contact them again or recommend them. Thank you!

Annie Β· 22 October 2018

5/5

Google

Kieron was our agent and he helped us purchase our first home. He was helpful and responsive to our queries, including liaison with the vendor, which saw the sale go through smoothly. Would recommend to a friend. Only minus was a couple of last minute cancelled / rearranged viewings.

Eisuke Β· 22 October 2018

5/5

Google

Rohan Berry in sales offers brilliant advice for buying especially to first time buyers like me, thank you for your guidance!!

Adam Β· 26 July 2024

Agent replied Β· 26 August 2024

Dear Adam Drygierczyk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Billy was extremely helpful, responsive and personable.PositiveResponsiveness, Professionalism

Susie Β· 21 June 2021

Agent replied Β· 20 June 2024

Thank you Susie, Pleased to hear that you had a good experience working with Billy. Kind regards, Jane for Northfields.

5/5

Google

I have found Northfields Estate Agents and especially Thomas Richardson to be very responsive and focused on my requirements. I have been very pleased with their recommendations and would be happy to use them again in the future.PositiveResponsiveness, Quality, Professionalism

Ray Β· 21 June 2021

5/5

Google

Thanks for the hard work and professional performance of Alejandro and Kieran of Northfields in Ealing Broadway branch in assisting me to dispose the property in Dickens Yard. Both of them are honest efficient and helpful in the process of sale. I will recommend Northfields to anyone who wants to seek advice relating to their property or resolving their accommodation needs. Connie

L Β· 11 October 2019

Agent replied

Thank-you for your recommendation Connie. We're really pleased that you were happy with everything.

5/5

Google

I worked with Alejandro and Caroline when I was buying my flat in Ealing. They were super responsive and super helpful all through the process, even after when I requested names of local tradespeople to do a few bits. I would highly recommend them.

Fiona Β· 25 April 2020

5/5

Google

Rohan Berry in sales offers brilliant advice for buying especially to first time buyers like me, thank you for your guidance!!

A Β· 13 July 2024

Agent replied Β· 9 January 2025

Dear Adam Drygierczyk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We had a very good experience with Northfields. Their team is very responsive and make attempts to understand the needs fully. We worked with Indiana who was excellent all the way through!

Akhauri Β· 30 July 2022

5/5

Google

I have rented with other estate agents in the past but the service I have received with Northfields is by far the best. Indiana Jhuti has stood out to me throughout the renting process. She is always very helpful with any query and always fast to respond. The renting process was made very easy by her friendly and professional service - on Monday we came to Northfields, Tuesday she showed us a property that perfectly matched our criteria and she had our offer accepted by the landlord in only a few hours after we submitted on Wednesday. Throughout the whole time she was easy to reach by phone, email and in the office for any questions we had. I could not have asked for a better service from Indiana.

Laura Β· 30 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Northfields (Ealing Broadway)'s Google reviewsLeave Northfields (Ealing Broadway) a review

Questions about Northfields (Ealing Broadway) Ealing

Has Northfields (Ealing Broadway) won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields (Ealing Broadway), Ealing won Platinum.

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