Trusted Agent profile · Ealing, London
Verified
★★★★★
590 reviews across 3 platforms
24 Station Parade, Uxbridge Road, Ealing, London, W5 3LD
Go View London's office in Ealing, London, at 24 Station Parade, is rated 4.6 out of 5 across 590 reviews on three platforms, including 562 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleI've recently sold a property and Helyn Collins helped with the progression; she was very proactive and was on hand whenever I had a question and her hard work helped the sale to go through smoothly - I would definitely recommend using her to help with a sale.
5/5
GoogleMy partner and I had the most pleasant experience with Katie Moore! She could not have been more informative and patient with us through this process. Due to previous negative experiences with estate agents, Katie was able to change our perspective and represented go view outstandingly. Thanks Katie!
5/5
GoogleKatie was helpful with the process and showed genuine care about getting a property sorted for me and my partner. The team apologised for delays even though they were outside their control. Quite a smooth process with Go View overall.
That is great feedback - we are very lucky to have Katie and she works to an exceptional standard.
5/5
GoogleWe've recently bough a property using GoView, from the start the estate agent was honest with us regarding the price the property can achieve. Even when we found unexpected issues, Helyn was always on the case and together we've managed to solve them. One of the best agency, if not the best that we've ever had to work it.
1/5
GoogleBooked a view, received a confirmation email, no agent showed up. Called the agency to report the issue and first been told there was no confirmation of that appointment, then once I replied that I did have the confirmation they said someone was there at the time we agreed, which is completely false as I was there 15mins earlier. Also the property they were advertising for was not furnished and there was no mention of it anywhere on the announcement. Emailed Sophie asking for explanation and received no answer. There is plenty of reliable agencies in Ealing, this is not one of themNegativeResponsiveness, Professionalism
5/5
GoogleI was looking for 1 bedroom flat to rent for myself for at least a month. It was so frustrating to go around for viewings with agents that were showing me properties out of my budget or out of my favourite location. To be honest Ramona has been professional and attentive since day one. She helped me to find a lovely flat within my budget and mostly important in the right location. Also the references with Go View went smooth and absolutely easy! I highly recommend Ramona and Go View!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFirst-time buyer through this agent. Excellent service, prompt and useful responses throughout the process and maintained regular communications with the other party throughout the process. Would recommend!
Thank you for taking the time to leave a review, we are very much about helping all clients in the best way possible. Appreciate the feedback!
5/5
GoogleI have to say Michael and Helyn really changed my perception about estate agents. I felt the whole way through they had our back and it didn't feel like they were there just for the vendor. They were both fantastic at keeping us in the loop throughout. Towards the end of the transaction the vendors solicitor was not particularly forth coming and slowed down the sale however Helyn did every she could to help us meet a deadline for exchange and completion knowing we had to move out of our rented property by liaising with both our solicitor and the vendors daily. I was really impressed at her resilience and she made us feel like she really cared. All in all very happy and wouldn't think twice about selling through Go View in the next few years! Thanks Michael for securing the sale for us. We absolutely love it here!
5/5
GoogleHi, i would like to leave a review for Tanya and Marta, they were the most helpful agents i ever had to deal with. The process was smooth, all questions were answered, they didn't delay on anything, honestly it was a no stress experience …
5/5
GoogleExcellent service from the whole Go View Team. They are a fantastic bunch! Special thanks to Michael, Louis and Helyn who helped ease the stress and were very supportive. I would highly recommend this estate agents. They are highly professional, committed and efficient. Thank you 😊 …
Thank you for taking the time to give us a great review. It was an absolute pleasure to deal with you and your family. All at Go View London.
5/5
GoogleI had an excellent experience working with James Furniss-Roe. His market knowledge was very good and maximised what I could find for my requirements. Although we didn't purchase through Go View in the end, I would highly recommend James and Go View London
5/5
GoogleJesal was extremely professional and attentive to our situation. When landlord of the first property we looked at proved to be unresponsive, he kept us updated every step of the way and immediately got us in touch with the other property we were interested in. Once we decided on a flat, all of the paperwork was quickly handled and move in was seamless. 100% recommend getting in touch with them if you're looking to rent in Ealing!
5/5
GoogleOur flat purchase in Ealing through GoView was a brilliant experience, largely due to the combined efforts of Ashley and Helyn. Ashley, our estate agent, offered insightful market knowledge, facilitating consistent access to the property between exchange and completion. His patient, adaptable approach truly personalized our journey. Matching Ashley's dedication, Helyn, as GoView's sales progression manager, was an unwavering pillar of support. Her regular updates, proactive resolution of potential issues, and dedication to our case shone through, greatly boosting our confidence in the process. Together, Ashley and Helyn embody the professional standard of GoView, making them a top recommendation for a seamless property purchase. Their tireless efforts helped us secure our dream home, and we couldn't be more grateful.
Thank you so much for taking the time, Ashley has only recently joined us but made a big impact and the team are great at working together and ensuring a positive experience for clients like you. Thank you for working with us and you were a pleasure to do business with.
5/5
GoogleWe purchased a flat in Ealing with the help of Michael Bolger, an estate agent at Go View. It was a complicated transaction that required a lot of chasing up, unexpected paperwork, and various other twists and turns. Throughout the process Michael was our guide, friend and ever-helpful advisor. It would have been difficult to get this transaction done without him. Most important, he was always responsive, whether it was to chase something up or return a call. Equally important, I trusted him even though he was officially representing the seller of the property. So thank you, Michael. And if anyone out there has Michael working for them, you're in a good spot!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKatie was lovely to deal with. Super professional, experienced and helpful! She explained everything in a way that was easy to understand and made finding our new home so much easier!
Great feedback - thank you!
5/5
GoogleWe purchased a flat in Ealing with the help of Michael Bolger, an estate agent at Go View. It was a complicated transaction that required a lot of chasing up, unexpected paperwork, and various other twists and turns. Throughout the process Michael was our guide, friend and ever-helpful advisor. It would have been difficult to get this transaction done without him. Most important, he was always responsive, whether it was to chase something up or return a call. Equally important, I trusted him even though he was officially representing the seller of the property. So thank you, Michael. And if anyone out there has Michael working for them, you're in a good spot!
5/5
GoogleMe and my wife purchased a property with Helyn at GoView. She was very responsive and made the transaction as smooth as possible, even sorting out a damp survey when we had some concerns. Highly recommend 👍 …
5/5
GoogleWe bought through GoView and they were extremely helpful. The team really pushed hard to help get the transaction over the line.
5/5
GoogleWe've used Go view for our recent move. the staff was very efficient particularly Jesal. He took time to listen to our request and group 4 viewing. all of them matched our wishes. that saved us time and me made an offer the next day. we highly recommend their services. cecile
Paco - thank you for taking the time, we aim to give this level of service and much appreciated!
1/5
GoogleVery unprofessional, cold and "scatter-brained" staff. The stories I have dealing with this Lettings Agency are far too numerous. Living requirements are not taken into consideration; they will waste your time by being habitually late, disengage immediately when asked pertinent questions about the property and otherwise outright lie. Prospective tenants are nothing more to them than a commission. My wife and I renewed with our landlord (GoView, unfortunately acted as mediators) and months later, we're still receiving phone calls and emails regarding our interest in moving house. Furthermore, their mediation only hindered the entire process, again providing misinformation and convoluting simple requests/queries.
Really sorry to hear this review, the Area Lettings Manager is Michael Dell, please feel free to raise the issues and where you think we could improve by email mdell@goviewlondon.co.uk. Many Thanks.
5/5
GoogleMe and my partner worked with Katie Moore who was an absolute delight during our relocation to Ealing. She made the process smooth and less stressful from the get go.
That's brilliant to hear, and Katie and the team really appreciates the feedback - thank you!
5/5
GoogleMy experience of Go View has been amazing, special thanks to Katie (Moore) who has been an absolute star from the very start! She has been so friendly, approachable and has gone above and beyond. No question is too silly for her and she has definitely helped my move to London that much easier! Would highly recommend!!
5/5
GoogleKatie was absolutely amazing & delivered a fantastic service. Was also so refreshing to have a letting agent that cared about their prospective tenants. 11/10 for GoView
That is an amazing review - Katie is an integral member of the team and she works exceptionally hard - thank you for taking the time to review our business and her work.
5/5
GoogleJesal was very quick and helpful when providing with property details. We managed to hear about it prior to it being officially posted on property lettings websites, scheduled a quick viewing. The process of making offer and getting the property was very thorough, everything was explained step by step. Our questions were answered quickly when asked and we were happy and satisfied with all the answers and services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Go View London's Ealing office has 590 reviews across three platforms: 562 on Google, 27 on Facebook, 1 on View Agents.
Go View London Ealing is rated 4.6 out of 5 across all 590 reviews, and 4.6 out of 5 on Google from 562 reviews.
Go View London Ealing, 24 Station Parade, Uxbridge Road, Ealing, London, W5 3LD.
