Every review we hold for the Ealing office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotRuislip office - awful
Ruislip officeAppalling lack of communication - no replies to emails, calls not returned, messages lost or not understood
Alex · 29 March 2022
Agent replied · 7 July 2023
Dear Alex We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotEfficient service
Efficient service, Josh quided us through every part of the process, would highly recommend Gibbs Gillespie
Mrs · 18 June 2022
Agent replied · 7 July 2023
Dear Mrs Fines,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotI found that honest straight talking…
I found that honest straight talking from this agency has help us find the right marketing strategy.
Dylan · 28 April 2022
Agent replied · 7 July 2023
Dear Dylan, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotThis review is for Harry Rai at Gibbs…
This review is for Harry Rai at Gibbs Gillespie's Harrow office.Harry showed us a development recently and I was very impressed by his knowledge, courteousness and friendly approach.He took the time to walk us through the various features of the specific property and proactively engaged with us in order to clear up any uncertanties.Thank you for your time Harry.
Ali · 18 February 2020
★★★★★ 5/5
TrustpilotMoved from an international location
Moved from an international location, Liam set me up and was very helpful overall. Sadly I had to relocate and the move out process was very simple. 100% recomended!
Matthew · 11 January 2024
★★★★★ 5/5
TrustpilotAlthough I didn't use Gibbs Gillespie…
Although I didn't use Gibbs Gillespie Estate Agents to sell my property, they were fantastic at supporting me through the process. They were honest through difficult times, and I highly recommend them.
Mandy · 27 October 2023
★★★★★ 5/5
TrustpilotPaula chapman and Aqib Hamid both…
Paula chapman and Aqib Hamid both extremely helpful and professional members of your staff.
Maria · 4 August 2022
Agent replied · 7 July 2023
Dear Maria We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 2/5
TrustpilotLost Sale
The sale was lost because of the lack of progression chasing. (Little progress in four months). I have reluctantly reinstructed Gibbs Gillespie but I will not repeat the mistake of trusting them twice.
Goldry · 27 September 2023
★★★★★ 5/5
TrustpilotDealt with my maintenance issue…
Dealt with my maintenance issue promptly and professionally. Excellent service.Thanks a satisfied tenant
Paul · 17 August 2022
Agent replied · 7 July 2023
Dear Paul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent Service
Gibbs Gillespie didn't let me down, Negotiated the Price as per market condition. Friendly and Listened my concerns and acted accordingly, I am hoping to use them again soon
BM · 15 December 2023
★★★★★ 5/5
GoogleReceived great help from Leah Verasammy in the Pitshanger Lane office in Ealing W5. She gave me excellent and relatable first time buyer advice. She is super professional and has done such a fantastic job at giving me key decisive information for a property search between zone 1 and 3. Really impressed!PositiveResponsiveness, Quality, Professionalism, Value
Meya · 24 August 2020
★★★★★ 5/5
TrustpilotGreat service
They were great for us, and I would recommend them unreservedly.
Dr · 15 August 2022
Agent replied · 7 July 2023
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
TrustpilotExcellent estate agents
Excellent estate agents , helpful and honest and gave good advice
Martin · 5 August 2022
Agent replied · 7 July 2023
Dear Martin,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleLeah, Jason and Amir at the Pitshanger Lane office have been amazing for us throughout the whole process. Professional, friendly and extremely helpful. THANK YOU!
Orange · 8 June 2019
Agent replied · 7 June 2023
Thank-you too. What wonderful feedback. Amazing is what we aim for!
★★★★★ 5/5
TrustpilotExcellent
Friendly, approachable, professional. Kept us informed every step of the way. Would highly recommend.
Vivien · 17 February 2022
Agent replied · 7 July 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
TrustpilotWe recently had our flat let by Gibbs…
We recently had our flat let by Gibbs Gillespie.Molly Greenford who was looking after was excellent and very efficient She was always there to sort out any issues and made sure everything went smoothly both for us and the tenants
Gina · 8 November 2022
★★★★★ 5/5
TrustpilotThank you Gibbs Gillespie for selling…
Thank you Gibbs Gillespie for selling our house. Special mention for Grant P. who was fantastic throughout, and went the extra mile when needed! Also Yoanna who was very helpful during covid viewings. Whenever we contacted the office everyone was courteous and pleasant, messages were always passed on. Great team work!
Heather · 1 March 2021
★★★★★ 5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. A few hiccups came up now & again & the agents helped us a lot. Recommended 💯💯💯😊 Mandy Carter.
Gill · 5 January 2024
★★★★★ 5/5
TrustpilotGreat team
The team was excellent. We received fantastic service.Very friendly and supportive.
Hansi · 24 May 2022
Agent replied · 7 July 2023
Hansi Kalhari, we are so happy to read such a great review about the team at Gibbs Gillespie Estate Agents Ruislip Manor! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
★★★★★ 5/5
Trustpilot5 +++++stars for Lucy and Danielle at…
5 +++++stars for Lucy and Danielle at Ruislip Manor branch.The best estate agent at high street. Warm, friendly and very easy to reach out. Always response to all the questions.
Honest · 19 August 2023
★★★★★ 5/5
TrustpilotExcellent Service
From my offer being accepted to exchange of contracts, Luca coordinated all parties efficiently, so everything went smoothly. Thank you Gibbs for your service. Steve W
Steve · 17 November 2023
★★★★★ 5/5
GoogleLeah at the Pitshanger Lane branch was incredibly helpful and went above and beyond for us at all times. From answering the most inane questions to advising on things we may not have even thought of, it was a thoroughly positive experience and we will use them when we come to sell our property for sure.
Jasmin · 8 June 2018
★★★★★ 5/5
TrustpilotExcellant
Excellant, cortious and professional staff that made sale a pleasant experience
Manjit · 31 March 2022
Agent replied · 7 July 2023
Hi Manjit Deooray, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! Best wishes from the team at Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 3/5
TrustpilotHouses are OK
Houses are OK, but they rip you off with £75 pounds when you want to buy a flat. They charge you to "verify" your residence status even if you are British.
Rickardo · 7 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
