1/5
TrustpilotScammers !
Scammers !! gave my neighbours next door 6 weeks sole agency contract at a very low percentage and came in pushing me to sign a contract at a sole agency at double the percentage!!! with for a 16-week contract!
Trusted Agent profile · Ealing
Gibbs Gillespie Pitshanger Lane reviews in Ealing
★★★★★
745 reviews across 2 platforms
1 Albert Terrace, Ealing, W5 1RL
Gibbs Gillespie's office in Ealing, at 1 Albert Terrace, is rated 4.2 out of 5 across 745 reviews on two platforms, including 242 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
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Tell us what you need and we'll put you in touch. Gibbs Gillespie Pitshanger Lane hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
Awards
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Trustpilot3/5
GoogleKnowledgeable
Agent replied · 11 October 2026
Thank you, Amanda, for taking the time to leave us a review and for recognising the team’s knowledge. We’d really value the opportunity to understand what we could have done differently to make your experience a 5-star one. If there was anything you felt we could have improved, we’d be very grateful if you could get in touch and share your feedback. At Gibbs Gillespie Pitshanger, we’re always looking for ways to improve the service we provide to our clients, and your feedback would be greatly appreciated. Thank you again for choosing Gibbs Gillespie Pitshanger.
5/5
TrustpilotProfessionals
Professionals. They know what they are doing and very competent in handling a customer.
5/5
Trustpilotselling journey
excellent communication,very understanding and friendly team supported throughout our selling journey
5/5
TrustpilotService done properly
Service done properly, friendly communication, good assistance, time management etc.
1/5
TrustpilotI was renting many properties before…
I was renting many properties before but only this agency rip me off my money and I was completely shocked . Strongly avoid.
5/5
GoogleMy family had a fantastic experience with the agency - very helpful, very contactable. Can't recommend enough
5/5
TrustpilotVery good service and friendly staff
Very good service and friendly staff. We are very happy from Divina's service. She helped us a lot for our bathroom ceiling repair.
5/5
GoogleMy family had a fantastic experience with the agency - very helpful, very contactable. Can't recommend enough
5/5
TrustpilotGibbs is my letting agent
Gibbs is my letting agent. Vanessa looks after my tenants. She arranged some work and passed on positive feedback from them. It’s good to know they are happy.
5/5
TrustpilotVery professional keep up the good work…
Very professional keep up the good work loui king very helpful well done every one
1/5
TrustpilotOne of the worst agencies
One of the worst agencies. Rude, inexperienced agents who have no idea what they are doing. The name of the agent was Breydon Duffy
5/5
TrustpilotVery happy with the service
Very happy with the service, patience and friendly service of the whole team. Thank you.
5/5
TrustpilotThank you to the Ruislip Manor team
Thank you to the Ruislip Manor team. Friendly and great communication throughout the transaction. Would highly recommend.
5/5
GoogleLeah at the Pitshanger branch was fantastic. All the staff were great and helped us get the right price for our flat. Thanks!
5/5
TrustpilotLovely experience
Lovely experience with them, really helpful and proactive in helping me find the right property.
1/5
TrustpilotWorst ever
Worst ever. They are very rude and unhelpful.
4/5
GoogleRating only, no written review.
Agent replied · 10 September 2025
Dear Raktim Ray! Thanks for the amazing review and star rating! All the best, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Dear Reena Anand! Thanks for the amazing review and star rating! All the best, Customer Care Team
1/5
GoogleAbsolutely shocking. Unprofessional doesn't even cover it.
5/5
GoogleThank you Jo!
Agent replied · 23 August 2024
Dear Xavier Lockhart Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Margot Coléou! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied · 2 January 2024
Dear A Worede, Thank you for taking the time to review your recent experience you have had with our team at Gibbs Gillespie Estate Agents - Pitshanger. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
TrustpilotVery professional competitive costs.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gibbs Gillespie Pitshanger Lane
Has Gibbs Gillespie won any awards?
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gibbs Gillespie Pitshanger Lane hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
