Robinsons Durham reviews

★★★★★ 5/5

Trustpilot

Ryan, Sharon & Nicola At the Sedgefield branch are wonderful

Ryan, Sharon & Nicola at the Sedgefield branch of Robinsons are all amazing. We’ve bought and sold a couple of houses with them now and they never fail to impress with their professionalism, attention to detail, efficiency and GSoH. The last house we sold got £10k more than we’d ever thought possible and both us and the buyers were over the moon.

Netts · 7 August 2026

★★★★★ 5/5

Trustpilot

House sale - 10/10 Service

We sold our house this year through Robinson’s Durham branch and we couldn’t be more thrilled with the wonderful service from the team throughout the process. Keith was a pleasure to deal with for the valuation, and Ann, Stacey, Keighley and Emily were exceptional for the remainder. The team went above and beyond, and communication was prompt and professional. We were delighted with the marketing of our property, and thanks to the team we secured a buyer very quickly. If anybody is thinking about selling their property, I highly recommend you choose Robinson’s Durham.

Matthew · 30 September 2024

★★★★★ 5/5

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Robinsons Sedgefield Branch

From my initial contact through to photographs and my property being listed and advertised, I have been kept informed all the way by Danni, Sharon & Ryan. They kept me informed of the viewings booked & feedback afterwards. At all times I have found them to be very knowledgeable and helpful and they took time to answer any queries I had. I highly recommend Ryan and his team at Sedgefield should you be wanting to buy or sell a property.

Denise · 19 September 2024

★★★★★ 5/5

Trustpilot

Stressful experience softened by Shelagh and her team

Awful experience in general with it being a purchase of a repossession open to gazumping, but it is what it is and Shelagh and her team made it feel as less of a daunting experience as they could.

Alexander · 13 January 2026

★★★★★ 5/5

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Angela was particularly helpful

Angela was particularly helpful, keeping me aware of progress with our purchase

Jane · 24 July 2026

★★★★★ 5/5

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I am very pleased with the way that…

I am very pleased with the way that Robinson's Estate Agent of Sedgefield handled the sale of my property. Everything was handled very professionally from my initial contact requesting a valuation to Ryan coming out to see me and value the house and explaining everything very clearly. The sales staff were always very pleasant and were happy to talk you through any concerns. I would certainly recommend Robinson's at Sedgefield to anyone looking to sell there property. David

Mr · 20 September 2024

★★★★★ 5/5

Google

Robinsons estate agents in Durham City were very good in helping me with the sale of my late mams house starting with the valuation by Keith sale was vey sorted very quickly. A special thanks to Ann and Stacey always kind caring and very informative, also Emily and keighley

Deb · 13 September 2025

★★★★★ 5/5

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Robinsons Sedgefield Super Stars!

I have just completed my house sale using Robinsons Sedgefield branch and have to say the entire experience from first contact upto handing over my keys has been incredibly smooth and completely stress free thanks to Ryan, Sharon and Danni who have all been absolutely incredible! The Sedgefield team are a shining example to all other estate agents on how to be friendly, approachable and professional at all times! I would not hesitate to recommend everyone I know to use this agency! Thank you team Sedgefield for being absolute super stars and making what I feared would be a very difficult process into a total breeze!

Vicky · 23 July 2024

★★★★★ 5/5

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We have just bought the house of our…

We have just bought the house of our dreams in Wynyard. Joy was our point of contact at Robinsons Wynyard, she was very friendly and efficient whenever we spoke to her on the phone. Thank you Joy for all your help.

Karen · 10 November 2025

★★★★★ 5/5

Trustpilot

Can't rate highly enough!

Robinsons in Bishop Auckland were fantastic to work with throughout the sale of our property. Lynn valued the property and was great to work with throughout.The viewings were really efficient and booked in with no hassle at all by Jamie-Lee & Allyson and the entire process was very smooth. Never had an issue at all getting in contact with any member of the Robinsons' team, even with some of our ridiculous enquiries. Definitely recommend these guys if you're looking to sell your property.Thank you all, it has been pleasure working with you!

Jon · 20 June 2024

★★★★★ 5/5

Trustpilot

Huge thanks

A huge thanks to Michelle, Chelsea, Karen & Michael at the Chester Le Street branch. After a shockingly poor experience with another Estate Agent, I decided to contact Michael and give the Robinsons Team a try. Michael came straight out and within a week I had a pristine ad on the website, with absolutely fantastic images and a cracking write-up. I couldn't have asked for more. And the proof in the pudding - within a couple of weeks I'd secured a sale, and that was after 3 months with the previous agent. Fantastic. Great after-service, loads of communication through the whole process to completion (thanks Chelsea). I couldn't recommend them more highly!

BJOD · 10 June 2024

★★★★★ 5/5

Trustpilot

Superb service from the Sedgefield team!

I'm a first-time landlord and opted to use the local branch of Robinson's (Sedgefield) to let my property. From beginning to end, the service has been absolutely superb from Ryan, Nicola and Sharon. Professional, reliable, informative, collaborative and extremely friendly. I'm incredibly grateful for the advice and support throughout. I would highly recommend to anyone looking for an agent. First class service - my sincere thanks to you all.

Suzanne · 11 April 2026

★★★★★ 5/5

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We purchased a property through the…

We purchased a property through the Wynyard office and want to give Jayne, Louise and Lynn a big thank you. Communication was excellent and they went above and beyond in helping, what proved to be, a troublesome time with solicitors, go as smoothly as possible. Thank you ladies for a job well done. 👏 👏👏👏👏👏👏👏

CT · 22 July 2026

★★★★★ 5/5

Google

I cannot thank Joy and the Robinsons Wynyard team enough for their outstanding support throughout my home purchase. Joy went above and beyond to ensure everything progressed smoothly. Communication was exceptional, and her persistence made all the difference at numerous points in the process. Joy showed genuine care and professionalism every step of the way, and I always felt that she was fully on my side, doing everything possible to move things forward. It’s rare to come across someone so committed, reliable, and proactive. I’m incredibly grateful for her help and wouldn’t hesitate to recommend the Wynyard branch to anyone buying or selling in the area.

Daniel · 3 August 2025

★★★★★ 5/5

Trustpilot

Recently sold our house with Robinsons…

Recently sold our house with Robinsons sedglefield, always went above and beyond to support, from the initial consult with Ryan which was great, very friendly and knowledgeable to the contact with Sharon and Nicola throughout the process, they were all very approachable, always happy to help and in the end Sharon’s support was fantastic, would 100% recommend.

Natalie · 2 July 2026

★★★★★ 5/5

Trustpilot

TOP TEAM,TOP JOB.

A really big thank you to Ryan and the team at Robinsons for selling the house. It has been a delight in working with them , very polite, very professional, very honest, very happy to deal with any issues. Ryan ,when he came out to see the property he was very well presented ,courteous and enthusiastic. The write up he done was amazing and the video was out of this world, i think that sold the house !!!!!!!.Once it went live it sold within 2 days, and i put that down to the presentation he put together. Sharon in the office, well i will miss the crack we have had on the phone . You to are very confident in handling enquires and have helped out with any issues, which has been very far and few between. While you have kept me updated we still have a laugh or two. I just cant recommend this team enough ,5 stars is not enough.THANK YOU TEAM

Keith · 6 April 2024

★★★★★ 5/5

Trustpilot

Five-star estate agent!

Robinsons was extremely responsive and answered all our queries promptly. They prepared and marketed the property materials efficiently, and proactively coordinated communications between the seller and buyer throughout the whole sale. We are very satisfied with their service and would highly recommend them.

Cathy · 22 September 2026

★★★★★ 5/5

Trustpilot

5* Robinsons Spennymoor

Well I don’t really know what to say other than fantastic!! Sam and his team went above and beyond for my family, selling a home is meant to be one of the most stressful things you can do (or so they say) but Sam and Mandy who were dealing with the sale of my house were top class no complaints at all just a big thankyou! Can’t recommend Robinsons Spennymoor any more - from the valuation process with Sam and the taking of photos he was professional but down to earth and made me feel in safe hands every step of the way. Mandy updated me sometimes daily with progress and if I had any queries big or small she was just a phone call away they really did go above and beyond. Thankyou from me and my family we can’t thank you all enough 😊

Megan · 4 April 2024

★★★★★ 1/5

Google

Rang to enquire about a property for rent and a woman answered. She was like a computerised human who wouldn’t/couldn’t answer a simple question eg. furnishing level that most estate agents should be able to. They should have an inventory if she’d bothered to look but instead she kept insisting that I travel all the way up from London to find out for myself! Would have been funny had it not been so ludicrous. Suffice to say, I’d rather not deal with this estate agent. Not recommended. Response to owner; So you’d expect people to travel 500 miles over a 9 hour return trip to see something that’s not even confirmed yet?? That’s one appalling policy. Respect is earned (by sensible people) not demanded.

Izi · 27 March 2024

★★★★★ 5/5

Trustpilot

Samantha H at Robinsons Durham was…

Samantha H at Robinsons Durham was amazing during our purchase, really really helpful!

Ja · 14 May 2026

★★★★★ 5/5

Trustpilot

Outstanding staff at the Sedgefield branch of Robinsons

From the start of the sale we were very impressed with the high standard of marketing of our home by Robinsons of Sedgefield. The team, Ryan, Sharon and Danni are friendly, approachable and professional. Always ready and willing to answer our queries, nothing was too much trouble. We will miss our dog walks through the village which invariably include dropping into the office to have a friendly chat whilst getting an update.We highly recommend Robinsons of Sedgefield and would like to thank the three of you for your hard work. You were all outstanding.

Susan · 20 February 2024

★★★★★ 5/5

Google

I recently sold a property with Durham branch and received a highly professional service from initial valuation with Keith to completion date. I recommend Keith, Ann, Stacey, Emily and Keighley, they kept me up to date at every stage and offered invaluable advice on the process. I wouldn't hesitate to use them again.

Anne · 16 April 2025

★★★★★ 5/5

Trustpilot

V helpful team at Robinsons

V helpful team at Robinsons. Transaction went well. I look forward to more

Ben · 16 April 2026

★★★★★ 5/5

Trustpilot

We have had a fantastic service using…

We have had a fantastic service using the Chester-le-Street branch to buy our property, and also had a valuation carried out. Chelsea, Michelle and Michael have been brilliant to deal with, and have been so helpful throughout a stressful process! In addition, Shelagh is a pleasure to speak with on the phone. Robinsons customer service is excellent. Thank you all to everyone at the branch who have helped us, it is much appreciated! 😊

Jess · 25 July 2025