Robinsons Durham reviews

★★★★★ 5/5

Trustpilot

Thank you so much!

Couldn’t be happier with the service offered by Robinsons, even despite a Global Pandemic, the communication and updates have been second to none. I would like to thank Becky in particular for being so kind and helpful every step of the way. My move couldn’t have gone any better thanks to her! It’s been such a pleasant and stress-free process, especially for a first time buyer - 10/10 service from Robinsons.

Miss · 8 June 2020

★★★★★ 5/5

Trustpilot

Couldn’t fault the service

Instructed Darlington Office of Robinsons to act in sale of a flat. Throughout all the staff were professional, courteous & helpful. Unfortunately the things fell through twice due to prospective buyers pulling out but Robinsons were quick to get things moving again & were instrumental in getting the final sale. A special thank you to Joy & Katherine for all their help & guidance.

JMcD · 15 November 2021

★★★★★ 5/5

Trustpilot

House Sale Via Bishop Robinsons

House Sale Via Bishop RobinsonsI have recently sold my property using Robinsons Bishop Auckland, Sam came around to Value the property and was very true and honest with his valuation. Hes a very knowledgeable young man with a lovely nature. It was a fantastic service all round from the Valuation to the Sale. Nat, Allyson and the apprentice Jaye were also very precise through every step of the Sale. Top Marks guys, Thanks Again

Garry · 4 October 2018

★★★★★ 5/5

Trustpilot

Great from the get go

I contacted the Durham branch around 2 months ago after which Keith came out to value the property. He was very knowledgeable and friendly offering the suggested best options to sell. I opted for auction, and the process was very easy with great support from the staff at the Durham branch. Today I completed and thank them very much for making the process so easy. I would recommend them to anyone.

Mr · 27 November 2024

★★★★★ 5/5

Trustpilot

Great Team at Robinsons of Sedgefield

I chose the Sedgefield Branch of Robinsons out of several other agencies in the area as the communication was excellent at the very beginning.This communication continued throughout the sale and Ryan, Sharon & Danni were very professional.I would definitely recommend Robinsons as it takes the hassle out of selling your home.

Jean · 26 April 2023

★★★★★ 5/5

Trustpilot

Helpful

They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.

Claire · 30 January 2026

★★★★★ 5/5

Trustpilot

Robinson's sales team Durham

Ann from the Durham branch provided updates throughout the sale process, which did not run smoothly, no fault of Ann's, I hasten to add. Very pleased with having a single point of contact although others were involved with booking viewings and the valuation etc and were also knowledgeable and professional. I would not hesitate to recommend Ann and the team.

KS14 · 23 May 2022

★★★★★ 5/5

Trustpilot

Perfect team at Sedgefield branch

I had an outstanding experience with the team at the Sedgefield branch of the agency. Ryon, Sharon, and Danni provided exceptional service and demonstrated a high level of professionalism and dedication throughout the entire process. Overall, this team is a perfect example of what great service should be. They went above and beyond to meet my needs and exceeded all my expectations. I highly recommend the Sedgefield branch and specifically Ryon, Sharon, and Danni for their remarkable service.Thank you for making my experience so positive!

Tanja · 21 June 2024

★★★★★ 5/5

Trustpilot

Efficient & friendly service

Sam and the team were a pleasure to deal with right from the start. Mandy was my main contact but Julie and the others were very helpful and on point and very efficient throughout the whole process, thanks everyone!

Johanna · 5 February 2024

★★★★★ 5/5

Trustpilot

Great service from the Sedgefield branch

I would highly reccomend Robinsons at Sedgefield to sell your property. I found Ryan to be very knowledgeable of the market and honest in his advise on value. They achieved a sale quickly and it went through very smoothly. A stress free experience! Thanks Ryan, Sharon & Danni 😀

Michelle · 31 May 2023

★★★★★ 5/5

Trustpilot

We used the SEDGEFIELD BRANCH for our…

We used the SEDGEFIELD BRANCH for our sale and they were a joy to work with. Ryan, Sharon & Jade were always on hand to help. In particular Sharon deserves a special mention for her friendly and professional attitude, she always kept us up to date with developments and freely offered advice when needed. We would highly recommend.

C · 15 July 2022

★★★★★ 5/5

Google

I bought a property advertised with Robinsons. The transaction was smooth and Ann kept me up to date with everything and made communication between us and the seller easy and fast. Thank you to Ann and the team for a smooth purchase.

Christopher · 28 November 2023

★★★★★ 5/5

Trustpilot

Prioritised and Helpful

At Move with Us we work alongside Robinsons for business purposes and when asking Charlie Robinson for some help, he was most friendly and approachable which resulted in a quick professional response and therefore felt I was prioritised. This is what a good business is about.Thank you Charlie

Megan · 26 June 2023

★★★★★ 5/5

Trustpilot

10 Gold Stars to Team Ryan, Sharon and Danni from Robinson Branch Sedgefield

Being new to the Sedgefield area and looking for a house specific to our needs, we met a wonderful team that we have rarely had in our lives. We are very happy to have met . Ryan, Sharon and Danni the team at Robinson Agency, Sedgefield Branch, are like part of our soul family. So close and full of professionalism with us and first of all with a lot of respect and politeness towards people. And we say this after almost a year since we met . Thank you for the dedication with which you work and if we could, we would give you 10 gold stars. Diana and Bogdan

Diana · 17 June 2024

★★★★★ 5/5

Trustpilot

From Sale to Letting

I have just completed a house purchase with the Stockton Branch. The staff as always have been great, dealing with any queries immediately. A special mention to Claire A and Lindsey in sales. I'm now looking to let the property and will use Robinson's as my agent again. Claire in the lettings department is so good and professional. I wouldn't use anyone else.

Mrs · 19 October 2021

★★★★★ 5/5

Trustpilot

Selling a flat in Durham

Selling a flat in Durham was made easy by the Robinson’s team in Durham. From the initial contact with Keith Mason, all the way through the process, we were given good advice, prompt service and kept in touch at each stage. Couldn’t fault them, and would definitely recommend. This was after many years of similar professionalism from Robinson’s Letting Agency.

Martin · 27 March 2022

★★★★★ 5/5

Trustpilot

Great service from a great team!!

I bought my house through the Sedgefield branch and the team there were superb from the first enquiries right through to completion. I dealt with all at the branch - Ryan, Sharon and Danni - at various stages and always got clear, helpful and friendly support and advice from each of them. When the buying process slowed down due to legal issues, they intervened and successfully helped to get things back on track. Highly recommend these guys - it was a pleasure dealing with them! Thank you all...

Mark · 11 June 2024

★★★★★ 5/5

Trustpilot

Robinsons Stockton

I have used Robinsons Stockton for well over a decade now and always had great service for my Rentals. Claire Etheridge manages my account and the service I receive from Claire is outstanding. She consistently goes above and beyond her normal duties and that's what makes this a fantastic company. Claire is truly an outstanding member of the Robinsons team. Many Thanks Richard

Richard · 1 October 2021

★★★★★ 5/5

Trustpilot

First time buyer

Elaine at Robinson’s in Marton, Middlesbrough went above and beyond, she done more than we could have asked. Constantly kept us up to date with the process of the sale, due to being first time buyers we were stuck on how the process went but we were always kept in line thanks to her. Couldn’t have asked for better services. Thank you so much personally Elaine

Ms · 15 February 2021

★★★★★ 5/5

Trustpilot

Robinsons found us a buyer fairly…

Robinsons found us a buyer fairly quickly…were very professional and could not rate them any higher.Thank you.

David · 15 May 2026

★★★★★ 1/5

Trustpilot

We used Robinsons to conduct a Level 2…

We used Robinsons to conduct a Level 2 survey of a house we wanted to buy. The survey came back with no issues (other than a side door to the garage needed replacing). We bought the house on the strength of the survey.Two and a half years later the roof collapsed on an extension to the house. The Survey did not pick up any of the issues with the DIY roof, e.g. joists held together with flimsy metal brackets, no joists connected to walls, use of decking to build the roof, etc. We contacted Robinsons and they found excuses to get themselves out of any liability. Almost £15k to fix the roof. I'd never, ever recommend a 'John Wayne' business to anyone.

Ian · 30 May 2024

★★★★★ 5/5

Trustpilot

Angela of Robinsons Crook was an absolute star

Angela of Robinsons Crook was an absolute star. We were kept informed of everything and answered questions without delay. Pleasant, professional and very very helpful in what was an extremely protracted sale.

Customer · 29 May 2024

★★★★★ 5/5

Trustpilot

We have just completed our house sale…

We have just completed our house sale with Robinsons Darlington. We were so impressed with how they dealt with the sale and kept us informed every step of the way .Every member of the team we dealt with, were so helpful and very pleasant to speak too,I must say a big thank you to Joy Cruddas,always available to answer any questions .

Karen · 18 October 2021

★★★★★ 5/5

Trustpilot

After a real hectic house move

After a real hectic house move with so many problems we can’t thank Robinson staff enough. Elainehelped us, kept us informed all the way through. Richard was there to help also he sort the situation out into the late evening on night before we moved. All the staff at. Robinsons went way beyond what they needed to do. So thanks to them allRegards Jan &. Barry

J · 17 December 2020