Trusted Agent profile · Durham

loc8me Durham reviews

4.3

★★★★★ Great

650 reviews across 1 platform

85 New Elvet, Durham, DH1 3AQ

loc8me's office in Durham, at 85 New Elvet, is rated 4.3 out of 5 across 650 reviews on 1 platform. See how it compares with other estate agents in Durham.

Trustpilot logo

650

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Durham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I was stuck in traffic in the rain and…

I was stuck in traffic in the rain and Laurence waited so I could view the house.

Asha · 5 December 2024

Agent replied · 26 December 2024

Hi Asha,It is great to hear that Laurence has been accommodating and understanding throughout your house hunt!Many thanks,loc8me Team🍊

4/5

Trustpilot

Viewing

Had a viewing with Markhim, he answered all our questions and was extremely helpful. Overall a very positive experience.

Gabriella · 5 November 2024

Agent replied · 26 December 2024

Hi Gabriella,Thank you for taking the time to leave a review! It is great to hear that you have had a positive experience with Markhim - We will ensure to pass on your kind words.Many thanks,Loc8me Team🍊

5/5

Trustpilot

Loc8me are great

Loc8me are great. All problems are solved very quickly and with no hassle. James especially. Thank you

Erin · 1 December 2024

Agent replied · 26 December 2024

Hi Erin,Thank you for taking the time to leave your review! We're pleased to hear that James has been quick to solve any problems; we have passed this feedback directly to him.Many thanks,loc8me Team🍊

5/5

Trustpilot

Markhim's service was excellent

Markhim's service was excellent. He made me feel comfortable the entire time.He was very patient with me while I was viewing the property.

Felix · 28 August 2024

Agent replied · 23 October 2024

Hi Felix,Thank you for taking time to leave us a review! We will ensure to pass on the positive feedback to Markhim.Many thanks,loc8me Team

5/5

Trustpilot

Great service Rosy, thank you

I was directed to the accounts team and Rosy answered my call. She dealt with my query quickly and efficiently and my problem was solved. Great service

SC · 20 June 2024

Agent replied · 28 August 2024

Thank you for your kind feedback Shauna. It is always a stressful time arranging everything and pleased we managed to sort everything our for you and to hear about your positive experience. We wish your son the best of luck on his new journey. Kind regards, Rosy Banwait - Accounts Manager

5/5

Trustpilot

freya

freya was very helpful throughout the process, she was very patient while waiting for my guarantors signature. she definitely made this whole process a lot less stressful!!

Banita · 7 June 2024

Agent replied · 28 August 2024

Hi Banita,Thank you for your feedback, we are pleased that you had a smooth sailing experience and look forward to welcoming you to your new home!Kind regards, loc8me

5/5

Trustpilot

A company that is always very…

A company that is always very professional, caring when it comes to their customers and very friendly overall. Here at Irongate locksmiths,we're very happy to recommend #Loc8me

Si · 7 June 2024

Agent replied · 28 August 2024

Hi Simon,Thanks for your kind words! We always try our best to be professional, caring and friendly so it is great that it is recognised!Kind regards, loc8me

5/5

Trustpilot

loc8me student housing

friendly man showed us around very informative on housing options and helped us out a lot. thank you!

Eve · 31 October 2024

Agent replied · 26 December 2024

Hi Eve,Thank you for sharing your positive experience with us on your house hunt!Many thanks,loc8me Team🍊

5/5

Trustpilot

Fantastic service provided by Emma and…

Fantastic service provided by Emma and her Team. Outstanding results to a recent flood. Sorted out with the minimum of fuss. David @ SHM

David · 25 July 2024

Agent replied · 28 August 2024

Hey David,Thank you for leaving your review. We're thrilled to hear that Emma responded efficiently to an issue in one of your properties. We've shared your feedback with Emma and the team!Kind regards, loc8me

5/5

Trustpilot

Ashton gave us a 5 star tour

Ashton gave us a 5 star tour. He did a great job! Was so nice.

Gabriela · 10 December 2024

Agent replied · 26 December 2024

Hi Gabriela,Thank you for taking the time to leave your review! We're pleased to hear that Ashton has been super helpful and accommodating; we have passed this feedback directly to him.Many thanks,loc8me Team🍊

5/5

Trustpilot

Josh showed me around a couple…

Josh showed me around a couple properties and was absolutely lovely! So helpful and friendly

Alisha · 7 December 2024

Agent replied · 26 December 2024

Hi Alisha,Thank you for your lovely feedback! The loc8me team works hard to provide the best service possible, and we’re so glad to know it’s paying off. We will pass on your excellent feedback to Josh.Many thanks,loc8me Team🍊

5/5

Trustpilot

Property Viewing from Ashley

Ashley took us round 3 properties. He was a very informative and helpful. Good experience

Brandon · 6 December 2024

Agent replied · 26 December 2024

Hi Brandon,Thanks for the fantastic review! We’re so pleased we could help make your experience a positive one. Your feedback will be passed on the Ashley!Many thanks,loc8me Team🍊

5/5

Trustpilot

A very professional company to work…

A very professional company to work with and great staff who are always happy to help. I would happily recommend this company. Regards J Foster Electrical

J · 7 June 2024

Agent replied · 28 August 2024

Hi there,Thank you for leaving us a review! We appreciate your positive feedback and look forward to continuing working with you.Many thanks,loc8me Team🍊

5/5

Trustpilot

good service

the leicester location was very helpful. i’m particular a young lad named jimmy was very eager to help find accommodation and made the process more than easy.

Jayden · 15 May 2024

Agent replied · 16 June 2024

We're delighted to hear about your positive experience with us, Jayden! Thank you for highlighting Jimmy's eagerness to assist you in finding accommodation. Making the process easy and stress-free for our customers is always our goal, and we're thrilled that Jimmy's dedication helped achieve that for you. If you need any further assistance or have any questions, don't hesitate to let us know. We're here to help make your accommodation experience as smooth as possible!Thanks,Jack

5/5

Trustpilot

house viewing

Had a house viewing with Laurence. Was very helpful and able to answer any questions I had

Connie · 28 October 2024

Agent replied · 26 December 2024

Hi Connie,Thank you for taking the time to leave your review! We're pleased to hear that Laurence has been helpful; we have passed this feedback directly to him.Many thanks,loc8me Team🍊

4/5

Trustpilot

Good letting agency

Good letting agency, they kindly drive you to different viewings but sometimes can be quite slow to reply and get things done/things fixed in the house.

KEZ · 31 May 2024

Agent replied · 28 August 2024

Hey KEZ, Thank you for taking the time to leave a review. We are glad to hear you have had a positive experience with us. We have passed your feedback to the team!Kind regards, loc8me

5/5

Trustpilot

Great experience

Great experience! Amazing one year staying with loc8me! Specially my asset manager, Laurie, was really supportive, amazing timely maintenance of the rooms! Overall highly recommend! Cheers!

Sorojini · 30 May 2024

Agent replied · 16 June 2024

Hi Sorojini,It's fantastic to know that Laurie, your asset manager, provided such supportive and timely service. We appreciate your recommendation and kind words. Many thanks,Siobhan - Branch Manager

5/5

Trustpilot

great experience with ashton

ashton showed us around some houses and is very informative and friendly. great experience

Imogen · 11 December 2024

Agent replied · 26 December 2024

Hi Imogen,Thank you for taking the time to leave your review! We are pleased to hear that Ashton from our lettings team provided a positive experience for you; we have passed this feedback straight on!Many thanks,loc8me Team🍊

5/5

Trustpilot

Pleasant viewing experience

Lily didn't rush us round the house, was genuine and friendly showing us around.

FredWooo · 11 December 2024

Agent replied · 26 December 2024

Hi Fred,We appreciate you taking the time to leave such kind words for Lily - I will make sure to pass this on!Many thanks,loc8me Team🍊

5/5

Trustpilot

Laurence welcomed into a lovely and…

Laurence welcomed into a lovely and showed around the place. Answering questioning perfectly. Would use Loc8me again.

Gabriel · 25 October 2024

Agent replied · 26 December 2024

Hi Gabriel,It's fantastic to know that Laurence's positivity and enthusiasm has been recognised. We appreciate your recommendation and kind words!Many thanks,loc8me Team🍊

1/5

Trustpilot

You will regret renting from Loc8me

You will regret renting from Loc8me Hull. I do not know about anyother Loc8me but the one in hull which is managed by EMMA CONE is a worst agency to rent from. She doesn’t care about her tenants. We were threatened to leave the house a day before our contract expired. Thanks to some British friends who told us it’s illegal to do such. Ones there’s any damage it’s either you fix it yourself or live in the house that way. Remember stay away from Loc8me hull. They took of the central heating and only excuse they gave was increments in gas bills, other friends who rent from other agency still enjoys heating in their respective homes. We lived in the house without heating for about 7month. BE WARNED GUYS.

Jardel · 2 November 2022

5/5

Trustpilot

Alex from loc8me showed us around a…

Alex from loc8me showed us around a property and made the experience really lovely.

Oliver · 6 December 2024

Agent replied · 26 December 2024

Hi Oliver,Thank you for leaving a review for Alex! I will pass on your kind words.Many thanks,loc8me Team🍊

5/5

Trustpilot

What can I say about the diligence and…

What can I say about the diligence and professionalism of a certain person called Amy who from the moment we spoke worked tirelessly on trying to help me Thankyou

Baz · 27 March 2024

Agent replied · 16 June 2024

Hi Baz,Thank you for taking the time to leave your review. We have passed this on to Amy, who is delighted with your kind words. Many thanks,loc8me

5/5

Trustpilot

Polite staff and good viewing experience

Amy conducted the viewings for me and she was very polite and easy to talk to. I was happy with the overall experience!

Aru · 15 July 2024

Agent replied · 28 August 2024

Hey Aru, Thank you for taking the time to leave your feedback. We're pleased to hear that Amy provided a positive experience during your viewing! We will be sure to let Amy know about your review.Kind regards,loc8me

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

The Trusted Agent

Is this your office? Claim your page.