Trusted Agent profile · Durham
★★★★★
650 reviews across 1 platform
85 New Elvet, Durham, DH1 3AQ
loc8me's office in Durham, at 85 New Elvet, is rated 4.3 out of 5 across 650 reviews on 1 platform. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful staff
Went into the estate agents in person to ask a few questions about a tenancy, eve was very helpful and friendly
Hi Tobi,We are glad to hear that you had a positive experience with Eve and that she was able to answer any questions you had - if you need anything else you know where we are!🧡Many thanks,loc8me Team
5/5
TrustpilotAmazing and very helpful and eased our…
Amazing and very helpful and eased our worries :)
Hi Alicha,We appreciate you taking the time to leave such a positive review! Many thanks,loc8me Team🍊
4/5
TrustpilotI had good experience particularly with…
I had good experience particularly with Lawrence. He was responsive in taking the complaints and fixed it accordingly.
Hi Tariq,Thank you for taking time leave a review on your experience with us! I will be sure to forward on the positive feedback to Lawrence.Thank you,loc8me Team🍊
5/5
TrustpilotAshton cold guy
Ashton cold guy - West Ham dead team though
Hi James,Thank you for taking the time to leave this feedback. We will be sure to pass it onto Ashton!Many thanks,loc8me Team🍊
5/5
TrustpilotHad a last minute viewing with Amy and…
Had a last minute viewing with Amy and she was very good! Responded to messages quickly and was very helpful.
Hi there,Thank you for leaving a review! We really do appreciate the positive feedback which has been passed on to Amy.Many thanks,loc8me Team🍊
5/5
TrustpilotAmy showed me round a property I was…
Amy showed me round a property I was interested in and answered any question I had and was really helpful:)
Hi Aaliyah,Thanks for leaving a great review! We are pleased to hear that Amy provided a positive experience for you; we have passed this feedback straight to her!Many thanks,loc8me Team🍊
5/5
TrustpilotGreat staff
Markhim, Freya, Daisy, Phil all super friendly and helpful
Hi Anna,We appreciate you taking the time to share positive feedback for the Durham Team - I will make sure this is passed on to Markhim, Freya, Daisy and Phil!Many thanks,loc8me Team🍊
5/5
TrustpilotStudio viewings
I had a wonderful experience with Amy. She was extremely helpful and answered all of my questions and concerns!
Hi Symra,Thank you so much for your fantastic review! And it is great to hear Amys kindness and knowledge has been noticed.Many thanks,loc8me Team🍊
5/5
TrustpilotFeedback
Any issues I had were able to be fixed. All members of staff were very accommodating and polite throughout.
Hi Will,Thanks for leaving a review! It's great to hear you've had a great experience with loc8me during your tenancy! Many thanks,loc8me Team🍊
5/5
TrustpilotExcellent
Daniel and crew are a great bunch. Pleasure to work with
Hi Dom,Thanks for leaving a review!It’s always great to work with you and I hope our business relationship continues.Many thanks,loc8me Team🍊
5/5
TrustpilotGreat experience with Zac answered all…
Great experience with Zac answered all of our questions.
Hi Alex,We are pleased to hear that Zac was informative whilst on your house hunt!Many thanks,loc8me Team🍊
5/5
TrustpilotLaurence showed me two houses and was…
Laurence showed me two houses and was very informative and helpful!
Hi Grace,Thank you for the feedback, this will be sure to be passed onto Laurence! We are glad to hear that you were happy with his service and he was informative.Many thanks,loc8me Team🍊
5/5
TrustpilotAmy help me in the lookout of my next…
Amy help me in the lookout of my next apartment,she is really nice. The company always answers on time
Hi Rosa,We appreciate you taking time to leave us a review. We pride ourselves on providing the best possible customer service and it is great to see that this has been recognised!Many thanks,loc8me Team🍊
5/5
TrustpilotThe person who showed me around was…Ellie
The person who showed me around was very friendly. Showed me all the important facilities of the building!
Hi Roshni,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto the team! We are pleased to hear you received such great service.Many thanks,loc8me Team🍊
1/5
TrustpilotAvoid at all costs
Avoid at all costs! They do not care about their customers!
Hi Sarah, thank you for your review, we value your feedback and we are keen to discuss this with you personally if there are any outstanding issues with your property. As we cannot locate any account from the name you've submitted, would you mind giving us a call today at 01509278751 to discuss this?Many thanks, Fern
5/5
TrustpilotThe agent was really honest
I had the best experience with Christian. Happy I did my viewing today. It was a first class treatment.
Hi there,We are really happy to hear that you have had a positive viewing with Christian - This feedback has been forwarded on and we will continue to provide an excellent service.Many thanks,loc8me Team
5/5
TrustpilotI like the apartment
I like the apartment, all rooms and amenties are good. I would like to know about the contract time.
Hi Shreya,Thank you for the positive feedback on our properties! If you have any further queries or questions please contact the relevant branch directly and we will be more than happy to help🧡
5/5
TrustpilotAttended a viewing with Christian…
Attended a viewing with Christian today, explained the whole process throughouly and was very helpful, highly recommend this company.
Hey Samuel, Thank you for taking the time to leave a review! The feedback has been passed on to Christian and the Nottingham branch.Kind regards, loc8me
5/5
TrustpilotGreat experience
Great experienceLauren and the Leeds team have been really efficient all year. Respond to my queries swiftly and professionally.
Hi Emma, Thank you so much for the positive review. I’m glad you have enjoyed your experience with loc8me Leeds; I will pass your feedback on to the team!Kind regards, loc8me
5/5
TrustpilotCarmen
Personable staff member, really friendly and helpful
Hi Ethan,Thank you for taking the time to share your experience with Carmen and writing such positive feeback!Many thanks,loc8me Team🍊
5/5
TrustpilotGreat customer service by Jashmin
Great customer service by Jashmin! Very happy
Hi Mr Latham,Thank you for the feedback, this will be sure to be passed onto Jashmin! We are glad to hear that you were exceptionally happy with her service.Many thanks,loc8me Team🍊
5/5
Trustpilotamy was very nice and helpful
amy was very nice and helpful. she ate
Hi Oscar,Thank you for leaving a review! It is great to hear that Amy has been helpful through out your search.Many thanks,loc8me Team🍊
5/5
TrustpilotOne extremely helpful member of staff
I had a great experience working with Jimmy (Leicester branch) when looking for student accommodation. They were incredibly helpful throughout the entire process
Thank you for your kind review, Jimmy is very thankful for your lovely words. We hope you'll be very happy in your new home.
5/5
TrustpilotGreat
Great, thorough house viewing given by Lily!
Hi Jacob,Thank you for leaving us a review - this will be passed on to Lily directly!Many thanks,loc8me Team🍊
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