Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThanks Markhim (Durham office)
Markhim from the Durham office kindly conducted my virtual viewing of a property on Wynyard Grove. He was punctual, professional, and knowledgable about the property and patiently guided me through the renting procedures and additional informations regarding the property. He responds to all my queries promptly which puts me at ease when dealing with a new property agency.
Anna · 5 November 2024
Agent replied · 26 December 2024
Hey Anna, Thank you for leaving your feedback! We're happy to hear that Markhim could assist you with your property search. We will be sure to pass this review to him!Kind regards,loc8me
★★★★★ 5/5
TrustpilotProfessional service
Everyone involved in helping find a student accom has been very helpful and professional throughout, especially Freya. Thank you
Dom · 7 June 2024
Agent replied · 28 August 2024
Hey Dom,We are pleased to hear you are satisfied with our service; we will let Freya know the feedback you have left!Kind regards, loc8me
★★★★★ 5/5
TrustpilotExcellent experience with this company
Excellent experience with this company. The people I dealt with were very helpful and friendly, especially Martyn Highly recommend
Steven · 6 June 2024
Agent replied · 28 August 2024
Hi Steven,Thank you for taking time to leave a review! We are thrilled to hear that you have had a positive experience with the us, Martyn in particular, and we will be sure to forward this on to him.Many thanks,loc8me team🍊
★★★★★ 5/5
TrustpilotAlex and Phil G
The staff in the Durham branch is amazing. I locked myself out of my house as I forgot the key in and Alex at the office was pretty quick to send someone to open the door for me in 10 mins or something. The person sent was Phil G amazing guy.Gems! As a student of you wanna get a house in Durham get it with loc8me.
Krish · 24 June 2024
Agent replied · 28 August 2024
Hi Krish,It's fantastic to know that Alex and Phil provided such supportive and timely service. We appreciate your recommendation and kind words. And we will ensure that this continues throughout your tenancy with us!Many thanks,loc8me Team🍊
★★★★★ 4/5
TrustpilotAmy was very very lovely,
Amy was very very lovely,It was quick and efficient and I had a great experience exploring the graduation house !!
Megabus · 17 May 2024
Agent replied · 16 June 2024
Thank you for your kind words; we are pleased to hear you had a pleasant experience with our team and we will be sure to pass on the message!Kind regards, loc8me
★★★★★ 5/5
TrustpilotLawrence was amazing!!
Lawrence was amazing!!! Amazing customer service skills, beautiful homes.
Keira · 13 November 2024
Agent replied · 26 December 2024
Hey Keira, Thank you for sharing your experience. We're delighted to hear that Lawrence was polite and you liked the properties!Kind regards,loc8me
★★★★★ 5/5
TrustpilotLawrence was nice and helpful thank you
Lola · 12 December 2024
Agent replied · 26 December 2024
Hi Lola,Thank you for taking the time to leave a positive review - your feedback is greatly appreciated!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotAmy was amazing
Amy was amazing! Couldn’t have been more helpful
Nicole · 28 November 2024
Agent replied · 26 December 2024
Hi Nicole,Thank you for sharing your positive experience with loc8me and Amy specifically!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotAshton was a solid lad
Ashton was a solid lad. Top notch.
Zackariya · 7 December 2024
Agent replied · 26 December 2024
Hi Zackariya,Thank you for your review. It's great to hear the team is doing well. We will pass on your thanks to Ashton!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotWould like to say thank you to Daniel…
Would like to say thank you to Daniel and Joe to do job fast and professional. Highly recommend.
TJ · 13 June 2024
Agent replied · 28 August 2024
Hi TJ,It's fantastic to know that Daniel and Joe, from the Compliance Team, provided such a fast and professional serviceMany thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotChristian has been a great guide
Christian has been a great guide. He’s he’ll been all ears and patient with all our questions
Shimron · 28 June 2024
Agent replied · 28 August 2024
Hi Shimron,Thank you for taking the time to leave your review! We're pleased to hear that Christian has been attentive when assisting in your house hunt; we have passed this feedback directly to him.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotI’m in college I went to visits one of…
I’m in college I went to visits one of my friends that live in Williams house and I bumped into Emma at wills house then we started speaking about what I’m doing for uni and what accommodation I want to look at and everything like that she was really helpful, if I go to Loughborough uni I will definitely give Emma a call.She has great hair aswell.
Sam · 15 May 2024
Agent replied · 16 June 2024
Hi Sam,Thank you for taking the time to leave a review.We are happy to hear Emma was helpful with your queries. Good luck with your exams and hopefully we see you at Loughborough Uni soon!Kind regards, loc8me
★★★★★ 5/5
TrustpilotBrailsford Road
Zac was really helpful and super informative.
Bonnie · 27 November 2024
Agent replied · 26 December 2024
Hi Bonnie,Thank you for taking the time to leave this lovely feedback. We will be sure to pass it onto Zac! We are pleased to hear you received such great service.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotZach was a Great guy really helpful
Jett · 27 November 2024
Agent replied · 26 December 2024
Hi Jett,Thank you for leaving a review for Zach and highlighting his helpfulness!Many thanks,loc8me Team 🍊
★★★★★ 5/5
TrustpilotThank you
James was very helpful. Thank you
Jess · 8 December 2024
Agent replied · 26 December 2024
Hi Jess,Thank you for taking the time to leave a review for James - We greatly appreciate it!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotLawrence was very helpful and…
Lawrence was very helpful and informative
J · 6 December 2024
Agent replied · 26 December 2024
Hi there,Thank you for taking the time to leave a review - I will make sure to pass this to Laurence directly!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotProperty Viewing
Lawrence was extremely helpful, thank you!
Ellisha · 5 December 2024
Agent replied · 26 December 2024
Hi Ellisha,Thank you for taking the time to share your positive experience with Laurence - this will be passed on!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotLawrence was flexible and very…
Lawrence was flexible and very welcoming!
Claire · 5 December 2024
Agent replied · 26 December 2024
Hi Claire,We appreciate you taking the time to leave a review - your positive feedback will be passed on to Laurence!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotFinn was extremely helpful
Finn was extremely helpful, highly recommended
India · 30 November 2024
Agent replied · 26 December 2024
Hi India,We are pleased to hear that Finn was helpful and we greatly appreciate your recommendation!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotAmy was really nice and explained…
Amy was really nice and explained everything about the property well. Excellent behaviour towards potential clients.
Shaunak · 20 June 2024
Agent replied · 28 August 2024
Hi Shaunak,Thank you so much for taking the time to leave your review! We are delighted to hear that Amy went the extra mile for you, we will pass this on to her.Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotAmie was really helpful and led us…
Amie was really helpful and led us around the property while providing a thorough explanation as well.
William · 30 May 2024
Agent replied · 16 June 2024
Hey William, Thank you for your review! Amie takes great pride in ensuring that our clients have all the information they need, and it's wonderful to know that her efforts made a positive impact on your visit.Kind regards, Siobhan - Branch Manager
★★★★★ 5/5
TrustpilotQuick at organising viewings!
We were able to arrange a viewing for the next day and the person showing us around, Markhim, was very friendly and excellent at answering questions about the property and the renting process. He got us in touch with the agency straight afterwards, and kept in contact in case we had any questions.
Jan · 9 December 2024
Agent replied · 26 December 2024
Hi Jan,Thank you for taking the time to leave your review! We are pleased to hear that Markhim from our Lettings Team in Durham provided a positive experience for you; we have passed this feedback straight on!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotHaving the pleasure of having a…
Having the pleasure of having a maintenance contract with Loc8me has been great. Having mostly dealings with Fern and Earnest too great people that nothing is to much to ask for. Any problems arise they sort it quickly as possible and it’s been a pleasure to contract to such a great company. From when a job is raised to completion it’s always stress free.
Josh · 11 June 2024
Agent replied · 28 August 2024
Hi Josh,Thank you for taking time to leave a review! It is great to see that a positive relationship has been built with yourself as a contractor - I will ensure to pass on the feedback to Fern and Ernest and hope this continues as you work along side us!Many thanks,loc8me Team🍊
★★★★★ 5/5
TrustpilotGreat viewing experience
Had a viewing with Harry yesterday and he was great. Answered all our questions and showed us some good houses
Izzy · 13 December 2025
Agent replied · 29 May 2026
Hi Izzy,
Thanks for your feedback! We’re glad to hear Harry made your viewing a great experience and helped you explore some good options.
Many thanks,
loc8me Team🍊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
