Trusted Agent profile · Durham
★★★★★
650 reviews across 1 platform
85 New Elvet, Durham, DH1 3AQ
loc8me's office in Durham, at 85 New Elvet, is rated 4.3 out of 5 across 650 reviews on 1 platform. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotCarmen was really lovely and had a…
Carmen was really lovely and had a great time viewing the buildings! 5stars!
Hi Nicole,Thank you for taking the time to leave such positive feedback! We are delighted to hear that Carmen has been so attentive and accommodating on your house hunt.Many thanks,loc8me Team🍊
5/5
TrustpilotLaurence Sensier
Laurence is a professional individual that offers the best quality service. I would highly recommend him for your property needs.
Hey Mohamed, Thank you for taking the time to leave your review. We are delighted to hear that Laurence offered you quality service! We will be sure to pass this feedback to him. Kind regards,loc8me
5/5
TrustpilotRosy was very polite and informative
Rosy was very polite and informative. I appreciated the time taken to deal with my issue and given many solutions to my issue
Hi Marcus,We really appreciate you leaving a positive review about your experiences with the Accounts Team, Rosy in particular. I will ensure this is passed on for you!Many thanks,loc8me Team🍊
4/5
TrustpilotLoc8me experience
Our property manager Emma Rogers-Dutton has been hugely helpful in fixing any issues we have had in our flat as well as going the extra mile.
Hi Cameron, It's great to hear about your positive experience with your property manager Emma. Thank you for your valuable feedback. Many thanks,Siobhan - Branch Manager
2/5
TrustpilotJust let themselves in!
They didn’t give notice to view my son’s flat and let themselves in at a bad time! Totally unacceptable and also a security worry.
Hi Lemony, We’re really sorry to hear this, that’s not the experience we want for any of our tenants. Your concerns around notice and security are completely valid, and we take this seriously. We will look into what happened and make this right as quickly as possible. Many thanks, loc8me Team🍊
5/5
TrustpilotChristian was great at my viewing with…
Christian was great at my viewing with loc8me, he had good knowledge on local areas and advised me on other housing options
Hi there,Thank you for the feedback, this will be sure to be passed onto Christian! We are glad to hear that you were exceptionally happy with his service.Many thanks,loc8me Team🍊
5/5
TrustpilotAshton was really lovely and helped us…
Ashton was really lovely and helped us finalise a really nice house!
Hi Sumedha,We are thrilled to hear that Ashton has been super helpful on your house hunt and you have taken a house with us!Many thanks,loc8me Team🍊
5/5
TrustpilotLaurence was rlly nice
Laurence was rlly nice, answered all our questions and did a rlly good viewing
Hey William, Thank you for taking the time to leave your feedback. We're happy to hear that Laurence was polite and could assist you with your questions! We will be sure to forward your review to Laurence and the team.Kind regards,loc8me
5/5
TrustpilotAshton was great
Ashton was great. Good tour, great vibes all around. Good at explaining.
Hi Megan,It is great to hear that Ashton has been accommodating and has provided such a positive viewing experience. We appreciate you taking the time to leave a review and we will ensure to pass this on to him directly!Many thanks,loc8me Team🍊
5/5
TrustpilotKirsty Black at Loc8me in Durham is…
Kirsty Black at Loc8me in Durham is amazing. Professional, reassuring and always a pleasure to speak with.Thank you Kirsty for all you do.
Hi Jackie, We will be sure to pass along your appreciation to Kirsty. Thank you for taking the time to share your feedback and for acknowledging her hard work!Kind regards, loc8me
5/5
TrustpilotFreya was very helpful
Freya was very helpful, I loved that they kept direct contact with me via WhatsApp and supported me through the entire rental journey.
Hi Kenzy,Thanks for taking the time to leave the review, we appreciate your feedback. This will be passed on directly to Freya!Kind regards, loc8me
5/5
TrustpilotAgent was friendly and very helpful
Agent was friendly and very helpful. Answered any and all questions we had.
Hi Samuel,Thank you for leaving a review! It is great to hear that you experienced a friendly and informative service.Many thanks,loc8me Team🍊
1/5
TrustpilotThe Hull office team is completely…
The Hull office team is completely useless. They have rude staff working for them, they have no regard or respect for black students. The rents are overpriced and not worth it. The staff are rude and not helpful. The Head Office is complicit in this as I sent a mail and no real action was taken. I will recommend that you don't rent a place from them
5/5
TrustpilotAmy & Christian were great help
Amy & Christian were great help, understanding my situation and helping me get my studio in Nottingham. Definitely recommend them. Thank you!
Hi there, Thank you so much for your kind words. We are delighted to hear that you find the Nottingham Branch to be an understanding team to work with. Amy and Christian have been informed of the positive feedback!Many thanks,loc8me Team🍊
5/5
TrustpilotThank you Christian
Christian was informative and answered all the questions regarding the property. His professionalism and courtesy throughout made the viewing experience pleasant.
Hi Alma,Thank you for taking the time to leave your review! We are pleased to hear that Christian in Nottingham provided a positive experience for you; we have passed this feedback straight to the team!Many thanks,loc8me Team🍊
5/5
TrustpilotAmy was very sweet and helpful and…
Amy was very sweet and helpful and answered all questions we asked.
Hi Lola,We appreciate you leaving a review! I will ensure to pass on your kind words for Amy.Many thanks,loc8me Team🍊
4/5
TrustpilotLoc8me are the best
Loc8me are the best, especially Zach, he fixed my radiator so quickly.
Hi Adam,Thank you for leaving such a positive review! I will make sure to pass on your kind words to Zach.Many thanks,loc8me Team🍊
5/5
TrustpilotProfessional and friendly
Loc8me is professional, responsive, and friendly! I've had many positive interactions with the staff, especially Rachel and Kirsty. Can't recommend them enough.
Hi James,Thanks for leaving a review and recommending us!It’s always great to work with you and I hope our business relationship continues!Kind regards, loc8me
5/5
TrustpilotAshton was great
Ashton was great! Great tour really liked the houses thanks Ashton.
Hi Gadea,Thank you for leaving a review for Ashton, I will make sure he receives the positive feedback!Many thanks,loc8me Team🍊
4/5
TrustpilotI’ve always been very happy with the…
I’ve always been very happy with the professionalism shown and grateful that Rachel is on top of any repairs/problems that arise.
Hi Chris,Thank you so much for your review! We are delighted to hear that your experience with loc8me has been so positive. Our team strives to be professional and proactive when it comes to any issue, and it’s wonderful to know that Rachel has showcased this.We will ensure to pass on this feedback to Rachel.Many thanks,loc8me Team🍊
5/5
TrustpilotVery good experience
Very good experience. Our agent Carmen was extremely helpful and friendly.
Hi Tumya,Thank you for leaving such a positive a review, we are so pleased to hear that Carmen has been extremely helpful and friendly - this will be passed on to her directly!Many thanks,loc8me Team🍊
5/5
TrustpilotEfficient and Helpful
The staff were very helpful during our house viewing and made it very straightforward for us. They provided plenty of information and were able to answer any questions. Most importantly, they were very efficient, helping us secure a house within a few days of booking the first house viewing. I would definitely recommend their services to other uni students.
Hi Sam,Thank you for leaving a review and recommending us! We are glad to hear your experience was smooth and we hope you enjoy your tenancy with us.Many thanks,loc8me Team🍊
5/5
TrustpilotLawrence was very helpful and great…
Lawrence was very helpful and great showing us round. Thanks!
Hi Gina,Thank you for the feedback, this will be sure to be passed onto Laurence! We are glad to hear that you were exceptionally happy with your viewing experience.Many thanks,loc8me Team🍊
5/5
TrustpilotLoc8me Nottingham 5*
Working as a contractor for Loc8me has been a fantastic experience. The organisation of the company is second to none. Every job sheet has all the information required to ensure a smooth operation of the job.I've personally been working with Cavan Johnston from the Nottingham branch and he's been a pleasure to work with he's a massive credit to the company. Thankyou all for a great experience.Rhys BoothThe Property Check
Hi Rhys, Thank you for your kind feedback! We are delighted to hear that you enjoy working along side us and equally glad to hear you had such a positive impression from Cavan, we will let him know!Kind regards, loc8me
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