Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotShould be 0 stars
Should be 0 stars! JW WOOD ARE THE WORST ESTATE AGENT i have ever professionally and personally encountered! Rude staff, poor communication, inability to deal with timely repairs, lived in a bug infested house for 6 months and now they want my deposit! AVOID
Lisaberry · 28 August 2021
★★★★★ 5/5
GoogleExcellent service, report received in same day
Aaron · 22 May 2022
Agent replied · 29 August 2024
We are delighted you were happy with our service. We hope to be able to assist you again in the future.
★★★★★ 5/5
GoogleExcellent efficient service - highly recommended.
Steven · 22 May 2022
Agent replied · 29 August 2024
Thank you so much for the 5 star review,
★★★★★ 3/5
GoogleI am pleased with the thorough survey which has been conducted. However, I was most dissatisfied with the potential GDPR breach. On receipt of my booking letter and invoice, I realised immediately that the booking letter was not mine and …
Catherine · 8 October 2021
★★★★★ 5/5
GoogleExcellent efficient service. I required a valuation survey, the survey was completed within a few days of my request and the completed Survey emailed to me a couple of days later.
Christine · 22 May 2022
★★★★★ 5/5
GoogleAn excellent service, very professional. I was kept informed at all stages of the process. The staff were helpful and friendly and the survey was carried out very quickly.
Judith · 22 May 2022
★★★★★ 5/5
GoogleExcellent service by this company. Do not have second thoughts about using them. Thorough and reasonably priced.
Peter · 9 May 2023
★★★★★ 5/5
GoogleRating only, no written review.
Karen · 25 August 2026
Agent replied · 27 August 2026
Many thanks for the 5 star review. Let us know if we can assist again in the future.
★★★★★ 5/5
GoogleEfficient, courteous and very easy to deal with. I would highly recommend.
Jack · 9 May 2023
★★★★★ 5/5
GoogleSurvey carried out on time Results received exceptionally quickly. We
would recommend JW Wood for a prompt professional service.
Terry · 22 May 2022
★★★★★ 4/5
TrustpilotEfficient viewing
Efficient viewing
Efficient staff filled with confidence and kept updated very quickly
Elaine · 20 February 2023
★★★★★ 5/5
GoogleIn booking a homebuyers survey with JW Wood, we received a very efficient, prompt and courteous service.
Mike · 22 May 2022
★★★★★ 5/5
GoogleCustomer service experienced is friendly and efficient
Margaret · 9 May 2023
★★★★★ 5/5
GoogleGreat service and very friendly staff. Sold my house in 2 working days 🤩 …
Gary · 9 May 2022
★★★★★ 1/5
Trustpilotterrible.
terrible.
they will raise your rent after you submit the application form.
not trustable agent!
DT · 6 April 2022
★★★★★ 5/5
GoogleFriendly, quick and efficient service. Would recommend to friends and family.
Gillian · 22 May 2022
★★★★★ 4/5
TrustpilotJ W Wood efficient.
Very helpful, lovely photographs and really try to market the property. Good follow up with potential purchasers. Professional service overall.
Susan · 17 October 2019
★★★★★ 5/5
GoogleKept informed through entire process, faultless
John · 22 May 2022
★★★★★ 1/5
TrustpilotDifficult and work shy
Difficult and work shy. Avoid.
Jones · 22 May 2020
★★★★★ 5/5
TrustpilotExcellent service JW Wood
Excellent service. Honest and helpful
Susan · 15 January 2020
★★★★★ 5/5
GoogleRating only, no written review.
Jeannette · 9 May 2025
Agent replied · 25 October 2024
Thank you for your 5* review Jeannette!
★★★★★ 5/5
GoogleExcellent service and competitively priced!
Laura · 31 August 2018
★★★★★ 5/5
GoogleExcellent service and competitively priced!
Laura · 22 May 2018
★★★★★ 5/5
TrustpilotGood communication
Susan · 29 August 2024
Agent replied · 23 October 2024
Many thanks for taking the time to leave a 5 star review. All the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.