Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleI had an excellent experience with Kayla in securing my flat. She was professional, responsive, and made the entire process smooth and stress-free. Their attention to detail and dedication ensured everything was handled efficiently. I highly recommend their services
Oladipupo Β· 18 October 2024
Agent replied Β· 11 November 2024
Dear Oladipupo Adegoke
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleWorked tirelessly to ensure my move went as smooth as can be during the pandemic. Professional and accommodating service. Hats off to Michelle and the team for making my move happen.PositiveProfessionalism
Jon-Carl Β· 21 June 2021
Agent replied Β· 20 June 2024
Thank you so much for the review
β
β
β
β
β
5/5
GoogleGreat service! Everything was smooth and stress free thanks to Lauren. Would highly recommend
Jamie Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Jamie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleWe had a fantastic experience with a professional team, really fast process, excellent communication- Michelle, Sophie and Karen- Thank you for all your support and for the welcome card, we strongly recommend Lenwell! :)
Isabela Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you so much Isabela. Itβs wonderful to hear about your positive experience :-)
β
β
β
β
β
1/5
GoogleStaff are good. Systems are awful. No communication between departments and property management donβt deal with issues quickly enough. Had a permanently open window for 6 months.
Andrew Β· 13 March 2025
Agent replied Β· 25 April 2025
Dear Andrew Black,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
β
β
β
β
β
5/5
GoogleHanded over the keys to my Dunstable property and Michelle managed to find a tenant in a matter of days. Would highly recommend Lenwell for their professionalism and efficiency.PositiveResponsiveness
Aryan Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Anil Kumar,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Relations Team
β
β
β
β
β
5/5
GoogleFantastic service received from the ladies in the Dunstable office. Nothing was too much trouble, they went above and beyond and as a landlord and having dealt with a few other agents over the years I have been extremely satisfied from start to finish with any dealings I have had with the team, polite and friendly. Thank you both
Mike Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Mike
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleSarah and the team are very professional, helpful and nothing is too much trouble! Definitely would recommend Leaders Dunstable. Great service.
Olivia Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Olivia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleNice and excellent professional team specially Morgan Cummins guided me with every single step
Najam-ul- Β· 11 July 2025
Agent replied Β· 9 September 2025
Hi Najam-ul- Hassan,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Dunstable branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
β
β
β
β
β
5/5
GoogleMy first experience renting has been an absolute pleasure, all of which I give credit to Leaders. All details/processes were thoroughly explained and if for any reason I needed further clarity I would expect a response to an email quite promptly or a phone call. My move and transition into a new home was smooth and stress free. Leaders customer service is next to none and I could not recommend them enough!!PositiveResponsiveness, Quality, Professionalism
YM Β· 21 June 2021
Agent replied Β· 20 June 2024
Hello Ym
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
β
β
β
β
β
5/5
GoogleI recently had the pleasure of working with Molly at Leaders in Dunstable, and I cannot recommend her highly enough.
Mollyβs in-depth knowledge of the Dunstable property market was evident as she provided insightful advice tailored to my specific needs.If youβre seeking assistance in the Dunstable property market, I wholeheartedly recommend reaching out to Molly. 10/10π
Faith Β· 24 February 2025
β
β
β
β
β
5/5
GoogleMolly and the team have been great and very helpful. Very polite and quick with any help we needed.
Wynter Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Wynter Styles,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleZac at leaders has been so helpful and kind during the process of us moving to a new home. He dealt with all of my questions and helped us through every step. We are very excited to move he couldnβt have made the process any easier. Now on to get our keys π‘π β¦
Holly Β· 25 August 2023
Agent replied Β· 20 June 2024
Dear Holly Cox
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleTheir customer service is great and they really know how to look after their customers.
I had an amazing conversation consultantion who was Morgan Cummins.
Totally put me at ease, very charming and very professional would definitely recommend Leaders.
Thank you all at leaders.
Karl Β· 22 March 2024
Agent replied Β· 20 June 2024
Dear Karl Cummins
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleMolly was very helpful and nice over the phone when dealing with me, would recommend π β¦
Zinnia Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Zinnia,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLauren was great from start to finish with our new rental property. Thoroughly recommend Leaders to anyone
Philip Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Philip
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleRecently I had to find a property to move into.
Leader's staff and especially the Lady I was dealing with, was extremely friendly, open and professional. Not "pushy" at all and not artificially friendly. Just a human being trying to help another human being to find a right place to live in a very natural way.
Hard to find such an approach nowadays.
Highly recommended.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Krzysztof Β· 24 August 2021
Agent replied Β· 20 June 2024
Hi Krzysztof, your satisfaction is our top priority and we are pleased we were able to assist you in finding a new home.
Kind regards
Customer Care Team
β
β
β
β
β
5/5
GoogleI just want to say that they have been so helpful to both my grandparents in there property search I want make a special mention to molly who was very welcoming and always had a positive attitude and any issue we faced she was more then happy to help immediately and was very patient.
Shanice Β· 21 June 2023
Agent replied Β· 20 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
β
β
β
β
β
5/5
GoogleExcellent service during a difficult period. Michelle has been superb and very quick to answer any questions and always actions issues straight away.PositiveResponsiveness, Quality, Professionalism, Value
Ian Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you Ian itβs been a tough few months but we are still here helping our landlords and tenants and really appreciate your kind words.
β
β
β
β
β
4/5
GoogleAlways easy to communicate Mainly doesnβt take ages for repairs or helping with problems So far so good no problems Especially Michelle very helpful I would recommend further.
Radoslav Β· 22 June 2019
Agent replied Β· 20 June 2024
Dear Radoslav
Thank you so much for the positive feedback which I will be sure to pass onto Michelle.
β
β
β
β
β
5/5
GoogleExcellent service from the local Manager. I can thoroughly recommend Lenwells as Agents. Ask for Michelle Gooding - she's very helpful and co-operative. Highly recommended.
Richard Β· 21 June 2020
Agent replied Β· 20 June 2024
Thank you for taking the time to write a nice review. It really means a lot to hear we are doing a good job.
β
β
β
β
β
5/5
GoogleFirst contacted Lenwell's on Thursday, and was moved in the following Friday! Business was made to be fast, smooth and convenient to the customer. Thank you! : - )
Luke Β· 22 June 2018
Agent replied Β· 20 June 2024
Thank you for your five star review Luke. We are delighted to hear that you have been very happy with the service provided by our team in Dunstable, I will make sure your comments are passed onto them.
β
β
β
β
β
5/5
GoogleThere is nice people and helping to me for everything thank you very much
Slavka Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Slavka,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
β
β
β
β
β
5/5
GoogleLauren was fantastic with helping me find my new home. Would highly recommendPositiveProfessionalism
Laurentiu Β· 21 June 2022
Agent replied Β· 20 June 2024
Dear Laurentiu Gealapu,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.