Leaders Lettings reviews

★★★★★ 5/5

Google

I'm giving this 5 star review to Rebecca Hodgson who has really helped me out with getting some of my money back from where some really bad tenants damaged my rental but top marks for sticking with it where other people just didn't. Every time I've contacted her, shes tried to help out and actually replied to emails I've sent her even though she's not even my local leaders agent Thanks Rebecca ! 👍

Richard · 11 July 2025

★★★★★ 5/5

Google

Melika is quite a lovely person to speak with and she’s highly professional. She was ready to solve any problem I put on plate as a property manager. I’ll also have to mention Jessica Bates outstanding problem solving skills during our last conversation. Incredible people!!!

Muyiwa · 20 December 2025

★★★★★ 5/5

Google

Melika was very efficient and quick to help me sort out my boiler issue. The gas man came at very short notice on a Friday evening thankfully as I had no hot water or heating.

Melissa · 16 February 2026

★★★★★ 5/5

Google

Joshua Faller has been very helpful in agreeing to send my landlord statements by post as I am not very good on the computer and have trouble using my on line account. I am very very grateful for this service. I am an artist and use my I pad as little as possible as I’m not interested in this machine world so it’s lovely to find a sympathetic person to help with my house letting. Thank you. Lesley Powell landlord of a house in dunstable

Lesley · 9 August 2024

★★★★★ 5/5

Google

Melika has been an outstanding property manager and a true pleasure to work with. From the very beginning, she has been professional, kind, and extremely knowledgeable. She communicates clearly, responds quickly, and always makes sure that …

Sai · 16 December 2025

★★★★★ 5/5

Google

Thanks to Melika for managing all issues raised promptly and she is always ready to assist with any issues. Thank you.

Ayo · 16 March 2026

★★★★★ 5/5

Google

Melika is always a pleasure to talk to. She takes the time to call me when issues arise and helps me find the best way to deal with matters which is really appreciated.

Sharon · 27 October 2025

★★★★★ 5/5

Google

Mel is always very helpful with any queries or questions that I have. Recent washing machine issues were deal with efficiently and questions answered via the portal or by email. I know if I email her she will respond immediately.

Heather · 13 April 2026

★★★★★ 5/5

Google

After searching for several weeks on different platforms, I found a property listed by Leaders Dunstable. From the first call to register my interest, to schedule a viewing and finally getting the keys, the Dunstable team were very pleasant and extremely helpful. Molly Pocock was our letting negotiator and I could not have asked for anyone better. There was also help from Lauren and Sarah at many points during the process. Overall, I am pleased with the service they offered and I thank them for doing what they do best. Ta!

Damola · 21 June 2023

★★★★★ 5/5

Google

Melika Boyd Hamilton has been an absolute angel and is extremely kind and listened to my concerns today She did what she said she would do and was efficient in doing it

Lorraine · 19 August 2025

★★★★★ 5/5

Google

Melika is such a soft spoken and kind property manager.

Daniel · 16 February 2026

★★★★★ 5/5

Google

I was initially recommended to seek assistance from the team at Leaders and couldn’t be more happy with the service. As a new landlord the process seems quite daunting, but Lauren was welcoming and extremely patient in advising and guiding me through to letting my first property. Noteworthy was her flexible nature when listening to my concerns, and her knowledge in the field is second to none. Overall, I couldn’t recommend Leaders more to any new landlords.

Kai · 21 June 2023

★★★★★ 5/5

Google

Sarah and the team are fantastic. So glad I found them after years of bad experiences with other agents, they make me feel like I'm in safe hands. They always go the extra mile and made my life so much easier by looking after my large portfolio of properties in Leighton Buzzard. They have a wealth of knowledge on HMO'S and legislation is 2nd to none. I am so grateful to of found them. Thank you Leaders

Ethan · 21 June 2023

★★★★★ 1/5

Google

Worst agency out there , 2 months have passed since i moved out and still chasing after my deposit . Emails that will give you no real answear , and when you visit the branch you are fobbed off instantly . If anyone reads reviews and sees 5 stars they either got payed or are from the time when Lenwell was better before beeing bought.

Victor · 22 March 2024

★★★★★ 4/5

Google

Friendly and helpful people who are willing to get the things you needed sorted asap! Especially Melika !

Rebecca · 27 October 2025

★★★★★ 5/5

Google

Me and my family have just rented a very nice property through Leaders. The agency esp. Mr. Zachary Garlick and team, really helped us a lot through the entire journey of renting and settling. Zach is very polite, supportive and yet professional in his work. I couldn't thank him enough for the same. Thank you Leaders for this great experience. Hope to get continued support from you.

Dr · 24 October 2023

★★★★★ 5/5

Google

A big "thank you" to Sarah for getting my daughter a perfect tenant that met her strict criteria. I first connected with Sarah when I was in Spain and she followed through on all our requests. Sarah communicated out of hours which was very helpful and never gave up on us, even when she moved on promotion from the Luton to Dunstable office. As a client it's always nice to have continuity and honesty and Sarah gave us both. Thank you Sarah - wishing you greater success in the Dunstable office.

Joan · 21 June 2022

★★★★★ 5/5

Google

The team at leaders Dunstable have been second to none. From the get go Lauren and Sarah were both very welcoming and took the time to answer any questions or concerns I had along the way. I initially contacted leaders for a second opinion as another agent had valued my flat below what I thought it could achieve. I’m so glad I did, I’m getting more a month and I’m confident my property is in safe hands. From initial meeting through to getting my tenants in its been a very good experience with great communication back up with bags of local knowledge! I would highly recommend the team at leaders to everyone.

Anthony · 21 June 2022

★★★★★ 5/5

Google

Right from the start Molly proved to be positive in providing the information we needed to rent out our property. Even if she didn’t know the answer's Molly was honest and sincere in getting the info to us asap. Thank you Molly for helping us take these brave steps. R&T

Richard · 24 July 2024

★★★★★ 5/5

Google

Great service from the team, especially Lauren. Very organised and efficient. Very knowledgeable and are clearly experienced in the industry. She answered all our queries very promptly. She listened to our specific needs and were great at communicating as soon as something became available for us. We were able to see the flat that same day and secured it shortly after, really great service. Definitely the best estate agents we've ever come into contact with. Thanks!

Przemyslaw · 21 June 2022

★★★★★ 1/5

Google

After instructing Leaders to manage the property, it has been almost impossible to receive a proper response from them. The only way to get matters addressed is by escalating directly to head office, which should not be necessary. This is not how a long-term, mutually beneficial relationship ought to work. I hope the management takes this feedback on board and improves communication and accountability.

Moaz · 26 August 2025

★★★★★ 1/5

Google

My overall experience with Leaders Letting & Estate Agents Dunstable is really bad. We were renting a flat in Luton for 1 and a half years managed by Lenwell now Leaders Letting & Estate. We left the property on January with 2 weeks notice and done everything by the rules. We would expect to receive the deposit in 2 weeks or so, 2 months later and chasing it we have finally received the deposit. We were promised to received X (I have all emails) and we have received Y, the difference is quite significant. I hope the property manager can read this and answer my last email with an explanation.NegativeResponsiveness, Quality, Professionalism

Xamuel · 21 June 2021

★★★★★ 4/5

Google

Kayla(Dunstable branch) was very helpful and quick with helping with our move. Afew hiccups, which is to be expected with any move but overall great service, quick responses, friendly amd generally a great Estate Agent. Thank you so much Kayla!

Sarah · 25 September 2024

★★★★★ 5/5

Google

I was very impressed with the team at Leaders Dunstable, particularly Molly our letting negotiator. She was helpful and professional throughout the process - property viewings, agreement negotiation, and the final progression to let. Lettings Dunstable made us feel like we could call them anytime we needed further help or clarification throughout the letting process. I rate them very highly. Thank you

Maria · 21 June 2023