Trusted Agent profile Β· Dunmow

Intercounty Lettings reviews in Dunmow

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,067 reviews across 2 platforms

Barclay House, 1-3 High Street, Dunmow, CM6 1UU

Part of Intercounty, see every office.

Intercounty's office in Dunmow, at Barclay House, is rated 4.7 out of 5 across 1,067 reviews on two platforms, including 378 Google reviews rated 4.8.

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4.8 / 5

378

Reviews on Google

This office

Trustpilot logo

689

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dunmow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Purchase completion

Intercounty were my vendors agents and I have to say from start to finish we’re a pleasure to deal with. The chain was extremely challenging at times but these guys stayed positive and up beat throughout and the levels of communication were second to none. I would have no hesitation is recommending this company to anyone. Special thanks to Doug, Will and Olivia for all the support in getting the sale completed πŸ’ͺ

Daniel Β· 23 October 2020

Agent replied Β· 13 June 2024

Thank you for your review Daniel! It's lovely to hear that you're happy with our Bishop's Stortford team. We will be sure to pass on your thanks to Will, Olivia and Doug.

5/5

Google

I have had the pleasure of dealing with Poppy Lawrence and Hayley French - both ladies were so helpful and great at their jobs - thank you both for all your amazing help xxx

Louise Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you very much Louise for your kind view, we wish you all the very best in your new home. Kind regards, Poppy and Hayley

5/5

Google

Nothing but positive things to say about dealing with Intercounty, especially Tom Ogden. He has gone above and beyond to help my children and I find a suitable property to let.

Sarah Β· 23 September 2024

Agent replied Β· 23 October 2024

Thanks for the kind words, Sarah, happy we could all help, Thanks, Tom

5/5

Trustpilot

Great service from Doug and team at…

Great service from Doug and team at Intercounty From the moment of putting the house on the market to selling Doug and team were fantastic. Such great customer service. We used Intercounty 13 years ago to sell our house and would only ever use them to sell as they really do provide the best localised service. Doug kept us in the loop and was always positive, friendly and helpful. Thanks also to Will, Angela and Jack.

Natasha Β· 25 July 2019

Agent replied Β· 13 June 2024

Thank you for your review Natasha. It is really lovely to hear about your experience with Intercounty and the customer service provided by our team.

5/5

Trustpilot

I was well happy with the service i…

I was well happy with the service i recieved from Intercounty and as you enter the office you automatically feel welcomed more than i can say for other estate agents anyway, i was impressed by Luisa's professionalism, presentation and timekeeping...she answered all my questions, Γ nd allowed me to look around the property at my own pace. So many thanks Luisa and her colleagues at Intercounty and i most certainly will be recommending Intercounty to friends and family.

Lloyd Β· 14 January 2019

Agent replied Β· 13 June 2024

Thank you Lloyd for your 5 star review and recommending Intercounty.

5/5

Trustpilot

A tight-knit team focused on results.

Peter and his team were a delight to deal with throughout the entire sales process. They worked hard to generate interest in my property and they sold my house quickly at a good price.What stood out the most to me was how the entire team were involved and in sync (Clare, Charlotte, Abi and Peter) to get the job done. You can tell they are a tight-knit team focused on results.

Mike Β· 15 December 2020

Agent replied Β· 13 June 2024

Thank you for your review Mike. It's lovely to hear that Peter and the team provided a great service. We will certainly share your review with them.

5/5

Google

"Today's property viewings with India Jarvis were nothing short of exceptional. As an investor in the real estate business, I've had my fair share of experiences, but India truly set a new benchmark. Her diligence in showing each property, combined with her keen listening skills, made the entire process seamless. She radiated positive energy throughout, making the experience not just informative but also enjoyable. It's evident that she's not just in it for the business; she genuinely cares about her clients and their needs. I hadn't come across such a dedicated professional in a long time. Highly recommend India for anyone seeking a top-tier real estate experience." Thanks India

Mr Β· 18 September 2023

5/5

Trustpilot

Braintree - went above and beyond

I can only report positive experiences with the team at Intercounty, Braintree. In particular Luke and George have been fantastic throughout our house hunting process. They were thorough, very understanding and attentive towards our requirements , kept us updated promptly and went above and beyond at every opportunity. We will certainly be in contact with them again when we are ready to buy and have recommended them to many people already.

Gavin Β· 7 October 2020

Agent replied Β· 13 June 2024

Thank you for your Review Gavin. Great to hear how how happy you are with the service from Luke and George, And thank you for recommending us.

5/5

Google

We recently had a problem with our tenant's payments and Olivia was very helpful in sorting it out. She came back to us very promptly and liaised with the tenant beautifully to a mutually satisfactory solution.

Paul Β· 15 May 2024

Agent replied Β· 14 June 2024

Thank you for taking the time to leave me a review Paul, I am happy we could come to a resolution with the tenant, and I will continue to keep you informed. Kind regards, Olivia

5/5

Google

Currently working with Karl at InterCounty Dunmow to sell out house and hopefully find our next home, i can’t recommend them enough , especially Karl who from the start who has been so helpful and really moved fast on getting our house online really quick!! Nothing is too much trouble.

Lucy Β· 15 June 2023

Agent replied Β· 14 June 2024

That is great feedback for Karl - thank you for taking the trouble

5/5

Trustpilot

Intercounty Braintree were outstanding.

Intercounty Braintree were outstanding.A massive thank you to Nick and all the team at the Braintree branch. Our house was sold in 8 days, great marketing and communications throughout. Nick was such a great help in the last week, chasing solicitors etc. We can’t thank you enough for help making our move stress free. I would recommend Intercounty to anyone looking to buy or sell their house. Thank you all so much.

Nic Β· 29 October 2019

Agent replied Β· 13 June 2024

Thank you Nic for your review. Its great to hear how good the communications were throughout the transaction. Thank you for recommending us. Congratulations on your sale.

5/5

Google

We have just used intercounty to sell our property and can't recommend Katie and the team enough, we had quite a stressful time with our solicitors but Katie made it so much easier by helping us through it with her great communication skills and great contacts, if you selling or buying in dunmow use intercounty! Thanks again KatiePositiveProfessionalism

Susanna Β· 25 August 2022

Agent replied Β· 14 June 2024

Thanks so much for choosing Intercounty and so glad we were able to support as we did.

5/5

Google

Poppy Lawrance has been amazing! When we first met at a property that wasn’t the one, she listened to my criteria and had me booked into another viewing the next day, of which the property was perfect! Intercounty Estate Agents (Dunmow) are always a phone call away and have provided responses to any questions I've had in less than 24 hours, which is rare! Simon Parker, Financial Consultant, is the most efficient individual I've ever had dealings with; he has led and provided valuable advice to help me make my decisions. Buying a property on your own can be scary but they have been brilliant. Many thanks team!

Matthew Β· 20 July 2023

5/5

Trustpilot

Thank you

We used intercounty bishops stortford recently when we purchased our new property. We have completed today, following the relaxing of the government guidelines to allow sales to proceed. Doug kept us informed throughout the process even though it was a tough time for estate agents and we are very happy with the service we were provided. Would not hesitate to use the again or recommend them to friends and family

Claire Β· 21 May 2020

Agent replied Β· 13 June 2024

Thank you for your review Claire. Its great to hear about Doug updating you throughout your purchase. Congratulations on your new home.

5/5

Trustpilot

Bishop’s Stortford office

Selected the Bishop’s Stortford office to sell our house and what a great job they did. Valuation a little higher than another agency but they marketed and sold at that value (thanks Will Jobber). Then the move process was difficult at both ends of the chain, but our β€˜progressor’ pushed them all and kept it together. Probably kept us sane too (thanks Doug Whybrow)! We are moving :-)

Barry Β· 23 October 2020

Agent replied Β· 13 June 2024

Thank you for your review Barry. We're happy to hear that our Bishop's Stortford team did a great job selling your house. We will pass your review on to Will and Doug. Congratulations on your move!

5/5

Google

What a fantastic service from everyone at the Dunmow office when we put our house up for sale! Many thanks for your attentive professional manner in dealing with us.

Colin Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your feedback Colin, this is much appreciated and we really enjoyed working with you.Β  Best Wishes, Katie, Dan, Poppy and Annabell

5/5

Google

The service I'm getting is fantastic, as I haven't purchased a house for some 37 years, how times have changed, Karl made me feel very comfortable about what the latest requirements are as to selling your House, and moving on... He came across as very Professional person, informing me of all the new requirements you have to go through, and the time scale of the procedure... He has always been accessible during the day, and even attended my home late one afternoon to start the process...

Stephen Β· 15 June 2023

5/5

Google

From the moment we had a valuation done by Karl, he and the Intercounty team have been fantastic. The first thing that really stood out to me was the marketing. Their write-up was far superior to our other agent’s and they clearly paid attention to detail. They have kept in regular contact, updating us on the market and buyer mindset when our house was not shifting at first, and advising us on price adjustments and how to ensure the most effective viewing experience. They have been the complete opposite of our other well-known high street agent, who has barely contacted us and never given us updates without us asking first. Karl sent details of our property out to hundreds of people and was tenacious right through to confirming a sale. He helped guide us while negotiating offers. Once we accepted an offer, he was in constant communication, giving detailed updates and ensuring a smooth transition into using solicitors to process the sale. Karl has been honest and candid from the start which has really helped guide us with the price of our property and meant we trust him. That is so important in an agent-seller relationship. He has helped to progress our sale and in doing so, has also helped progress our purchase of another property. 10/10 and would highly recommend Intercounty Dunmow to anyone.

Sarah Β· 15 June 2023

5/5

Google

Really helpful and always there when a question needed to be answered, recommend highly!

Brandon Β· 11 June 2026

Agent replied Β· 11 October 2026

Thank you Brandon for your review, it’s really appreciated! Glad we could help throughout the process, best wishes, Kelsey

5/5

Google

After what felt like many upside downs to our sale, we finally got over the line. There was no end of work from Intercounty, mostly Katie and Jake who were dealing with our sale who through constant chasing got us over the line. Every email and call was answered promptly with no question too small. Thank you all!

Andrew Β· 15 June 2022

Agent replied Β· 14 June 2024

Thanks Andrew - great the sale is all done for you. Thank you for choosing Intercounty in the first instance

5/5

Trustpilot

A big thank you to Nick and his team

A big thank you to Nick and his team, particularly Domonic, at Braintree for their hard work in selling our property and the purchase of our new property. They are all very professional, friendly and helpful and have made this process as easy as it could possibly be.We certainly wouldn't hesitate to recommend them to friends and family and to use them again in the future. Well done guys!The Newman family

Eileen Β· 23 May 2019

Agent replied Β· 13 June 2024

Thank you Eileen for your review and recommending Intercounty. It is lovely to hear, Nic, Dominic and the team at Braintree were professional, friendly and helpful.

5/5

Google

Intercountry is one of the best letting agencies I have ever worked with especially because of one guy, Tom Ogden who is always very helpful. He is really a champion for the company.

Ruvini Β· 15 May 2024

Agent replied Β· 14 June 2024

Thanks for the kind words Ruvini, Kind regards, Tom

5/5

Google

It was wonderful experience with them, they have done the process so quickly. Everything was updated properly at time . Thank you so much Sheli for your good service.

199_Nivetha Β· 25 July 2024

Agent replied Β· 24 August 2024

Thanks for the kind words, Nivetha, we are always happy to help. Best Wishes, Tom

5/5

Trustpilot

Doug Whybrow is the reason I am giving…

Doug Whybrow is the reason I am giving 5 stars, he is able to progress sales quickly by being an excellent mediator and communicator between all parties. He kept us in the loop and up to date and was quick to act when needed. A very pleasant and highly professional individual, it's just a shame the sale is complete and we won't get to work with him again anytime soon!

SelinaS Β· 9 May 2019

Agent replied Β· 13 June 2024

Thank you Selina for your 5 star review, it is lovely to hear Doug professional, excellent mediator and communicator.

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