Intercounty Lettings reviews in Dunmow

★★★★★ 5/5

Trustpilot

First class team

Our first experience with the intercounty team in Dunmow was when we were looking for a house rental as we were moving to the area. When we started Looking for a house to buy, intercounty were the first team we approached. Andrew has been fantastic helping us with our search and keeping in contact regularly throughout the process. I can’t recommend them highly enough, fab tram with excellent customer service

Customer · 23 April 2019

★★★★★ 5/5

Google

What an absolute blessing Tom Ogden from Intercounty has been. Renting now for the past 9 years. Moved four times within this time with 4 different estate agents. Intercounty have been professional, and diligent. Tom has gone over and above, an absolute credit to you at Intercounty, Dunmow! Over the past 9 years, I have been with a few Lettings companies. Luckily, the past two have been amazing, before this... horrific! As a Landlord it is important for you to find a humane agent. This is one. As a customer who rents, it's important to be treated like a human. Thank you Intercounty, Dunmow, and especially you Tom. Keep up the amazing work Intercounty.

Zoe · 15 May 2024

★★★★★ 5/5

Google

Finding a property has been so stressful but thanks to Tom Ogden we have found our dream home, he has been amazing, highly recommended, thanks so much Tom!

Stacey · 25 July 2024

★★★★★ 5/5

Google

Can’t thank Jake and the team enough for all their hard work with our property move. They have been very helpful and willing to answer all questions I had. We will defiantly be using them again if ever needed! Thanks again for all your hard work!!

Sara · 15 June 2023

★★★★★ 1/5

Trustpilot

Disappointing

Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But once the money were sent, and you signed the last document for the property; if you have any issues whatsoever with the it they will not interfere. YOU have to deal with everything, there were health and safety issues with our rental and the landlord agreed to end the tenancy early because they sent someone to evaluate the flat and there were serious issues; "the property manager" said this is not up to her and she can't help with any of the issues and to contact the landlord as he is the one who manages the property...shocking!!!! What is the purpose of Intercounty then? You can go and rent directly from the landlord in this case. Also Extremely rude and absolutely USELESS ... Unprofessional! This whole time looked only at ways to not take full accountability, and again "the property manager" tried to play the fools card stating that she wasn't aware of the situation, and when it was brought to her attention that emails have been sent in every detail, once she did see that everything was documented she then ignored us and did not answer the phone or her emails, only showing that she has no idea how to handle a situation. So I don't understand how can you be a property manager when you are solely relying on the landlord to deal with this, the tenant is left to whom?the tenant is left completely unprotected. What property are you managing? Or am I to understand that your job description is only to send a checklist and that is it? Tracey Coulthard was an absolute tool or at least behaving like one in this case and completely left me appalled of her lack of interest and unprofessionalism in finding a resolution; her main concern being to find ways to dismiss us, instead of helping closing this situation. Really goes to show what good people (or the lack of them) goes to ruin one's reputation.

Ina · 3 April 2023

★★★★★ 5/5

Trustpilot

Thanks to the Intercounty team at…

Thanks to the Intercounty team at Bishops Stortford! Sold our property on the same day it listed! The team were great at keeping us and all the parties informed at all stages so special thanks to Bob & Doug for doing such a professional job and for keeping an eye on the property after we moved out. I would highly recommend Intercounty! Jesse Goscomb

J · 8 December 2020

★★★★★ 5/5

Google

A huge thank you to Carl and the team at intercounty Dunmow for your amazing service and professionalism as our agent. Everything has been dealt with quickly and professionally keeping us updated every step of the way. Five star service Carl thank you so much.

Michelle · 15 June 2023

★★★★★ 5/5

Google

I have recently sold and purchased both times with Intercounty everyone was great and it went really smooth poppy in particular was really helpful and offered great advice throughout the process Many Thanks!

Michael · 16 December 2025

★★★★★ 5/5

Google

Cannot say enough about Katie who was wonderfully brilliant throughout our purchase in the area, without her we wouldn't have got the move completed. Also a shout out to Jake who stepped in when Katie was away and kept things moving. Was a real pleasure dealing with Intercounty, superb and thanks again. Gary & Samantha

Gary · 15 June 2022

★★★★★ 5/5

Google

Katie and the team at Dunmow were excellent throughout our moving process! Always contactable and there to help! Highly recommended.

Sam · 26 October 2024

★★★★★ 5/5

Trustpilot

I can fully recommend Intercounty SWF…

I can fully recommend Intercounty SWF ..... Andy especially, he has been so efficient throughout the four years he has been dealing with my rental property and when it came to a tenant change his support was so valuable and very much appreciated, he really did go the extra mile in support, thanks Andy ! I will certainly continue using intercounty and can fully recommend this agency....

Ian · 22 June 2019

★★★★★ 5/5

Trustpilot

Dedicated with urgency

This is the 7th year I let Intercounty manage my property. Mollie Harrison-Stent was able to make me feel looked-after as a landlord. It was a tricky rent with unexpected challenges and tight turnaround. Mollie ensured I am well informed throughout the process and swiftly took action to overcome unexpected situations. I am grateful to her professionalism and dedication.

Jerry · 14 September 2021

★★★★★ 5/5

Google

Purchased my house from Intercounty- Dunmow and have to say, everyone was professional and friendly from the outset, From Grace, to Dan and finally, Doug. I could not ask for more. Grace: Always cheery and happy to help Dan: Initiated the purchase for us, kept us informed at all times through the negotiations phase Doug: Dealt with the harder part! Constantly chased both, the seller and his solicitor, which was the easy side but then had to deal with me chasing him all the time. Got to say, what a great team and company to deal with. Dont want to move again but if and when I do, will be knocking on their door again, to handle my transaction. Would recommend

Gary · 16 March 2024

★★★★★ 5/5

Google

Just re let my property, Tom and the team were excellent and very professional dealing with all issues straight away with nothing too much trouble. Thanks Tom !

Beverley · 31 May 2024

★★★★★ 5/5

Trustpilot

Great communication

I was buying a house marketed by Intercounty and I was very impressed with their service. House buying is notoriously stressful and Intercounty provided excellent communication throughout the course of the purchase which put us at ease as buyers. They always replied promptly to any queries and returned calls very quickly. I would definitely recommend them. Jenny Mallorie from Intercounty Dunmow was great and provided an excellent service. Thanks!

Di · 8 August 2017

★★★★★ 5/5

Trustpilot

As first time buyers

As first time buyers, Doug Whybrow was exactly what we needed. He kept us in the loop at all times, actioned our requests and queries swiftly, and often informed us of progress before our solicitor. Even at the very initial stages of buying, his colleague Meg Izoid was a pleasure to work with and incredibly helpful. Thank you for all your professionalism and guidance along the way.

Catherine · 18 October 2018

★★★★★ 4/5

Trustpilot

InterCounty at Bishops Stortford

InterCounty at Bishops Stortford provided a great service from producing the excellent brochure for the sale of my house, finding prospective buyers to view my property (Jack and James especially) explaining everything and keeping me updated as it happened.There were some hiccups today along the way but Doug was always on the end of the phone to iron things out.Thank you InterCounty at Bishops Stortford

Susan · 11 October 2019

★★★★★ 5/5

Google

Intercounty have rented my property for me. Throughout the whole experience Lisa has been fantastic, keeping me updated and answering all of my questions. Big thanks to Abi as well for all her work. Lisa has really helped me relax throughout the process and explained everything to me every step of the way! Would highly recommend :)PositiveResponsiveness, Quality, Professionalism

Jay · 15 June 2021

★★★★★ 5/5

Trustpilot

Such a refreshing way to rent

Such a refreshing way to rent, Luke at the Braintree branch made everything so simple whilst making us feel confident at every stage of the process. Having a letting agent that has a really modern approach made our experience hassle free, so much so that I have time to write this on the day of our move. Thanks Luke and everyone at the Braintree branch.

Lucy · 31 August 2019

★★★★★ 5/5

Google

The last few weeks have been spent going through the letting process with Intercounty, and I am really pleased with the assistance I have received from the team. Tom in particular has helped us every step of the way; he is incredibly kind, helpful, and has gone above and beyond to assist me with any question I have had! I'm thrilled with Tom's service and sincerely appreciate your assistance in renting out my new flat. Best wishes to you and the Intercounty team.

Nisarg · 15 February 2024

★★★★★ 5/5

Trustpilot

Great Service from Intercounty Bishops Stortford

This is the second time I have used Intercounty to sell a property and I wouldn't hesitate to recommend them. All their staff at the Bishops Stortford branch were extremely friendly and helpful throughout the whole process. A special thank you to Doug on the sales progression team who went above and beyond and helped keep me sane! Thank You!!

Yvonne · 10 February 2021

★★★★★ 5/5

Google

Doug Whybrow was great throughout the process, moving home can be very challenging at times but the process was in good hands.

Sam · 17 August 2024

★★★★★ 5/5

Trustpilot

James was amazing

James was amazing , very professional , Nick covered on James day off, and was focused and determined , they both called me to update on days off.this has taken 6 months, and been very stressful for all, they never faltered, totally committed to getting this to exchange, went the extra mile, stayed late , progressed the chain, all involved were very impressed, would recommend to anyone

Deana · 30 November 2017

★★★★★ 5/5

Google

Tom was brilliant since the first contact was very professional and polite, and I felt so comfortable when he showed me the property.

Rafaela · 25 July 2024