Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn outstanding Estate Agents and so…
An outstanding Estate Agents and so glad we put or Sale through these guys. Brandon and the team were always available to talk to and kept hot on the heels of Solicitors and putting the right amount of pressure on 3rd parties when needed. Also Ghobad is a great IFA who went over and above what he needed to even though I got quite stressed out it didn't ruffle his feathers and was professional and friendly throughout the transaction. Thanks againTim
Tim · 26 March 2019
Agent replied · 13 June 2024
Thank you Tim for your review, it is lovely to hear Brandon and the team were professional and friendly.
★★★★★ 5/5
TrustpilotHaving recently exchanged on our…
Having recently exchanged on our property sale, we found William and the sales team to be professional and made the process from entering the market to point of sale as stress free as possible.The final stages of the process from agreeing a purchase price to exchange were handled by Doug Whybrow and his communications and persistence was second to none. Doug was always available to answer any questions we had and provided updates as required.
Alan · 13 December 2020
Agent replied · 13 June 2024
Thank you for your review Alan. It's great to hear that William and the sales team gave you a professional service. It's lovely to also hear that Doug has handled your sale especially well, we will share your feedback with the team.
★★★★★ 5/5
TrustpilotExcellent service!
A great company and great Agency! On my quest to find a flat in Bishops, Intercounty was the only one that gave me the proper attention and customer care.I have dealt with Harry S., most of the time, they have been great and so have the other staff i have spoken to. The process was smooth and everything was done so quickly i never had to chase anything, i highly recommend Intercounty to anyone and would like to thank you for such a great service. You guys are stars!
Fabio · 7 February 2019
Agent replied · 13 June 2024
Thank you Fabio for your 5 star review and recommending Intercounty.
★★★★★ 5/5
GoogleKatie and her team were professional efficient and communicated daily with me. Also gave excellent advice about how to get the best for my sale which completed very quickly. Thoroughly recommend Inter County. Thank you.
Belinda · 11 October 2025
★★★★★ 5/5
GoogleI just like to say a huge thank you to intercounty at Dunmow for the support throughout getting my mortgage.i felt the communication was great, clear and reassuring as well as very friendly. Too many names to mention but thank you all for your support. I appreciate you all. Thank you
Paul · 11 October 2025
Agent replied · 16 April 2026
It has been a pleasure working with you Paul, we are grateful to hear your positive thoughts on your experience with us. We wish you all the best for the future.
Many thanks
Katie
★★★★★ 5/5
GoogleI enquired about a property and was made to feel at ease right from the word go. Tom was very knowledgeable and helped me through all the referencing process concerns. I would definitely recommend Intercounty if you want a smooth and professional service.
Marianne · 15 April 2024
Agent replied · 14 June 2024
Hi Marianne, thanks for the review, happy I could help,
Thanks,
Tom
★★★★★ 5/5
TrustpilotI would definitely recommend the…
I would definitely recommend the Bishops Stortford office, the whole team were very helpful & professional with what was a complicated sale. Doug Whybrow was extremely helpful & approachable and it was very reassuring to know that he was always available to help me out with any issues that arose. A big thank you to Doug. I also used the services of the lettings department who were all very friendly & helpful. George was particularly helpful and worked very hard on getting the rental all sorted on what was an extremely tight time schedule. It was a real challenge for him but he did it! Everybody that I had dealings with were very friendly & professional.
Karen · 12 December 2018
Agent replied · 13 June 2024
Thank you Karen for recommending Intercounty and your 5 star review. It is lovely to hear the team were friendly and professional.
★★★★★ 5/5
TrustpilotProfessional, friendly and 5* service!
Thank you so much to the Intercounty team but especially Harry Stylianou, who from the very start dealt with my rather difficult request with professionalism, determination and a true caring attitude. Showing me round the property on two occasions was done perfectly and made me feel confident. My phonecalls and emails were also dealt with very promptly. A big thanks to George also for helping finalise everything. Couldn't have done it without these two, and I am truely thankful for making a very stressful task, as easy as can be! x
Katie · 29 November 2018
Agent replied · 13 June 2024
Thank you Katie for your review. It is lovely to hear Harry and George provided a 5 star service.
★★★★★ 5/5
Trustpilotfantastic from start to finish!
Firstly Helen was fantastic at getting people through the door, following up and actually trying to sell the property. Her knowledge of the local areas and experience was definitely a benefit to us.I can’t speak highly enough of the work Doug put in as the Sales Progressor. He was constantly chasing loose ends, and ensured that the exchange and completion targets were met in order to satisfy the whole chain. Very professional service and excellent communication.Thanks for your hard work, Claire and I are extremely grateful!
Dan · 22 August 2018
Agent replied · 13 June 2024
Thank you Dan for your review, its lovely to hear we provided a professional service with excellent communication.
★★★★★ 5/5
TrustpilotDimple Johal;
Dimple Johal;Excellent! Dimple manages our rental properties with Intercounty. Over the years we have had experience with a number of staff at Intercounty, Dimple is one of the best. She has demonstrated over a period of time that she is completely professional, reliable, experienced and very sensible and practical in the management of our properties. We have complete confidence in her to manage the day to day issues and requirements and more importantly to deal with the more complex and challenging issues which arise every so often. Her analysis of situations is sound, as is her advice. This confidence for us is especially important to us during the times when we are away and need to leave things in safe hands.Dimple keeps in touch and always responds to emails and telephone contact. Dimple is very approachable, we can openly discuss issues and problems, confident that she works and advises to our best interest. No reservations, we have confidence in Dimple.
G · 26 July 2018
Agent replied · 13 June 2024
Thank you Mr Randall for your review, it is lovely to hear that Dimple has been professional, reliable, experienced and practical in the management of our properties.
★★★★★ 5/5
TrustpilotExcellent Service!
We invited a few estate agents to provide us with a valuation, and also considered selling via one of the new online estate agents. We decided to go with Intercounty even though even though they weren't the cheapest option. What a great decision! The whole team listened to our story and concerns and ideas. Special thanks to Will and Peter for initiating the sale, especially Will! Also many thanks to Ellen for arranging the mortgage and also to Doug for keeping us up to date on the progress and dealing with our questions and keeping the sale on progress. Would we use them again? Yes! But now we're in our dream home there really shouldn't be a need to!
Kev · 25 July 2018
Agent replied · 13 June 2024
Thank you Kev for your 5 star review, it is lovely to hear the whole team have provided a great service and you are now living in your dream house.
★★★★★ 5/5
TrustpilotIntercounty in Bishop’s Stortford
Intercounty in Bishop’s Stortford were very informative and professional in dealing with both the sale of our property and purchase of the new one. Doug Whybrow kept us well informed throughout the conveyancing process with regular phone calls to both ourselves and our solicitor. James Nunn and Olivia Vanlint continuously supplies us with information on new properties and viewings during the house hunting process, keeping us in the loop with everything going on. Would highly recommend this branch.
Mr/Mrs · 15 August 2019
Agent replied · 13 June 2024
Thank you for your review Mr & Mrs Hawkins. Its lovely to hear you would recommend our branch in Bishops Stortford.
★★★★★ 5/5
TrustpilotVery impressed
The team in Braintree exceeded our expectations ; polite, informative and efficient. In particular the assistance, guidance and support from Nic was beyond any expectation. The age and nature of our property presented some challenges and over some time other agents had tried and failed. Intercounty managed to do what others did not and the change in the quality of viewer, once we switched to Intercounty was quickly apparent, we soon moved to a sale. Proceeding to completion on a listed building however of this age was never going to be an easy process and this turned out to be the case. This is where Intercounty really excelled. Mediating between us and our buyer, providing solutions to awkward problems; providing tradesmen where we could not and through this saving us saving. This is the reason why I would not hesitate to recommend Nic and the Braintree team to anyone.
Mark · 23 March 2018
Agent replied · 13 June 2024
Thank you Mark for your recommendation and 5 star review, its lovely to hear the team at Braintree exceeded your expectations.
★★★★★ 5/5
TrustpilotBraintree - Would highly recommend
Extremely friendly Estate Agency, very welcoming and are always willing to help out their clients, they have been a great help and guidance for my partner and I moving to Braintree. Thank you guys for all your help. Big shout out to Nick, James and Dominic in the Braintree Branch who helped us through the process of buying our first house and always on hand to let us in and see the house whenever we want. Thank you so much guys.
Roxy · 1 December 2017
Agent replied · 13 June 2024
It is lovely to hear our team at Braintree were a great help and guidance, thank you Roxanna for your 5 star review.
★★★★★ 5/5
TrustpilotIntercounty Dunmow
We had already decided that when we came to sell our house we would use Intercounty as they were the best agent by far when we were looking for a property back in 2007.Upon calling Intercounty for a valuation in July this year, Jenny Mallorie was on our doorstep within half an hour! The property particulars were prepared speedily and the viewings began.In a short while the offers started to come in and in the end we achieved over our asking price.All the staff that we have dealt with - namely, Jenny, Andrew, Lisa & Liz have been absolutely brilliant and we would not hesitate to recommend them to anyone looking to buy or sell a property!
Sarah · 17 November 2017
Agent replied · 13 June 2024
Thank you Sarah for your 5 star review, it is lovely to hear the team at Great Dunmow have been absolutely brilliant.
★★★★★ 5/5
TrustpilotGreat company to deal with
I have been dealing with Intercounty for many years , both for sales and rental .I have found them to be very professional and extremely helpful with all aspects of sales and letting .In particular Doug Whybrow on sales has been amazing , he kept me updated on the progress of the sale constantly ( it was a slow one ) but he did all the necessary chasing all the time . Very friendly guy to deal with also , so full marks to him . Julia Samson in rentals has also been very good at her job , I found her to be very professional in all my dealings with her . So I would thoroughly recommend Intercounty for any sale or let .
Avril · 21 October 2017
Agent replied · 13 June 2024
Thank you Avril for your 5 star review, it is lovely to hear that both Doug and Julia have been amazing.
★★★★★ 2/5
TrustpilotPurchased despite Intercounty, not because of them
We have had a mixed experience that got progressively worse as exchange in contracts approached. We twice arrived at the point where my wife and I agreed to pull out of the purchase due to questionable levels of service, rescued at the last minute by progress. Despite the purchase being agreed, there was an overly aggressive air in the way some communications were handled, as if to try and close a deal that was already closing. This was probably not helped by the Vendor, but your job as agents is to broker between two parties, a job I feel was not handled very well at all. Indeed your involvement at times only served to confuse and delay. There was also a poor attempt at creating urgency in responses when responses were actually owed by yourselves. You were called on this and back-tracked over a period of 24 hours. I would be happy to discuss further either face to face or on the phone, but don't do not have the time to write in the required depth.
Mr · 10 October 2017
Agent replied · 13 June 2024
Thank you Mr Sibley for taking the time to provide us with your initial views. We are aware that your transaction was protracted due to other parties in the chain. We try where possible to assist in these often difficult times and would appreciate the opportunity for a more in depth debrief and how you feel we could have assisted you further. My phone number is 07772 244096 or i am happy to meet you face to face.Many thanks,Tim Simpkins, Sales Area Director
★★★★★ 5/5
TrustpilotWe used Intercounty recently to sell …
We used Intercounty recently to sell our property and had previously been on the market with another agent for 5 weeks and only had 2 viewings during that period. We changed to Intercounty and the viewings increased significantly and the potential buyers were all qualified beforehand and in a good position to proceed. Within 2 weeks we had an offer which we accepted and subsequently completed.I was very happy with Intercounty and Andrew Kershaw and his team kept us regularly updated throughout the process and so I would certainly recommend their service.
Nick · 5 October 2017
Agent replied · 13 June 2024
Thank you Nick for taking the time to write a review and recommending Intercounty.
★★★★★ 5/5
TrustpilotIntercounty, Braintree
After finding a buyer for our house in a couple of weeks, it came to light that the solicitor we had when we bought it had not registered it correctly on the Land Registry. A simple sale turned into months of sleepless nights, tantrums and tears whilst the recommended solicitor corrected this major mistake. Along the way a new buyer was found and the sale went through after 8 months. Nick, Dominic and James were there for every phone call, visit, grumble, moan and laugh. Worth paying a commission to this lot.Karen and Allan
Karen · 1 July 2017
Agent replied · 13 June 2024
Thank you Karen for writing your review.
★★★★★ 5/5
TrustpilotBrilliant
Having had a positive experience when my husband and I bought our flat through this branch in April 2015, we decided to market our flat with the same team this year. The two staff members in charge of our move were Liz Sessions and Jenny Mallorie. Both were absolutely fantastic during the process of our sale, right through from the first viewing to the time of completion.From the moment we agreed to allow viewings of the flat, Liz and Jenny always gave us plenty of lead-time for all viewings, and always gave us feedback when we asked for it. They handled the relationship between us and our buyer with great sensitivity, and put us at ease throughout the sale process. They handled our negotiations wonderfully and always kept us fully informed.After we accepted the formal offer from our buyer, Liz and Jenny helped us to navigate the sale and the rest of the property chain without any hesitation. They always kept their word, if they said that they would follow up with a solicitor or other members of the chain, they never failed to do so, and always replied to us very swiftly. Of all of the estate agents, solicitors and conveyancers involved in our sale/purchase chain, they were by far the best individuals to pose enquiries to on all occasions. We cannot thank them enough! In summary, Liz and Jenny always answered our questions with honesty and authenticity, and led us through the whole sale process with ease and reassurance. If we ever move back into the Dunmow area, we will certainly speak to Liz and Jenny to help us find the ideal property. We cannot recommend them highly enough to anyone wishing to sell their property in the Dunmow area.
Virginia · 11 May 2017
Agent replied · 13 June 2024
Thank you Virginia for your recommending Intercounty, it is lovely to hear the service you received from Liz and Jenny was fantastic.
★★★★★ 5/5
GoogleJo was very helpful when dealing with an issue with maintenance, polite and responded in a very timely manor. Thankyou!
Ashleigh · 11 June 2026
Agent replied · 11 October 2026
Hi Ashleigh,
Thank you for your kind words, I am pleased that matter got resolved for you. Best Wishes, Jo
★★★★★ 5/5
GoogleA HUGE thank you to Doug, Grace and Katie for helping us find our dream home. They all have been amazing throughout the process and we cannot thank them enough. An absolute asset to Intercounty!
Lucia · 3 August 2024
Agent replied · 24 August 2024
We are so pleased to have helped you with your house purchase, we hope you will be very happy there. It has been our pleasure to work with you. Doug, Grace & Katie
★★★★★ 5/5
GoogleReview on behalf of Mrs Fitzpatrick.
Excellent service from start to finish. Jamie was professional when he came round to do the initial valuation and I felt very relaxed, not rushed or harassed. Sale was agreed on quickly. Jake and Katie were always available to answer any queries and all the team were always helpful. Would highly recommend inter county Dunmow to anyone selling.
Tanya · 15 June 2022
Agent replied · 14 June 2024
Thank you for your kind words about our Great Dunmow team - it will be much appreciated by them
★★★★★ 5/5
GoogleWe dealt with Tom who was extremely helpful from start to finish . The whole process in finding a suitable house and securing a tenancy was very smooth and both Tom and India helped in that process. Thank you
Melanie · 17 May 2024
Agent replied · 14 June 2024
Thank you for the kind words, India and I were happy to help,
Thanks,
Tom
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