Belvoir Dundee reviews

★★★★★ 5/5

Google

I recently had my house in Dundee sold via Belvoir and the entire process has been excellent from start to finish. I highly recommend Luca, who is always ready to help and trouble shoot in every circumstance. A five star rating!!

Ang · 2 July 2025

★★★★★ 5/5

Google

I have been renting out a small flat in Dundee for well over 10 years through a very effective team in Belvoir. Over that period, the team has impressed me consistently with the alacrity with which they informed me of the need for repairs or replacement items, and the speed with which action was taken. When visiting the flat recently I was well pleased to find the flat in excellent nick (or was that Nick).

Stuart · 2 January 2019

★★★★★ 1/5

Google

Most of the properties they list are uninhabitable. Some are genuinely shocking and photos taken 10 years or so prior are used in the listings, which is entirely misleading. Staff were rude and dismissive.

L · 10 September 2026

★★★★★ 5/5

Google

Aimi and her whole team have been a huge help in organising the rental of our property. From the initial contact they have dealt efficiently with all aspects - assessing the rental value, arranging all the necessary compliance checks, showing the flat to prospective tenants, carrying out referencing and putting the tenancy agreement in place. Throughout the process they have always been available to answer any queries that we have had and have made the whole experience stress-free. Look no further than Belvoir for excellent service!!

Fraser · 5 September 2025

★★★★★ 5/5

Google

I can’t thank or recommend the team at Belvoir highly enough. As a tenant for over five years, any issues I had (which was rarely) were resolved instantly and the staff were always very friendly, helpful and professional. From the start of my tenancy to the end, Aimi, Luca and Lesley looked out for my needs and provided a fantastic service. Belvoir made me feel like the property could be my own and it was a pleasure to be tenant with them.

Ross · 5 September 2025

★★★★★ 5/5

View Agents

End of Tenance Review - 4A South Victoria Dock Road

I can’t thank or recommend the team at Belvoir highly enough. As a tenant for over five years, any issues I had (which was rarely) were resolved instantly and the staff were always very friendly, helpful and professional. From the start of my tenancy to the end, Aimi, Luca and Lesley looked out for my needs and provided a fantastic service. Belvoir made me feel like the property could be my own and it was a pleasure to be tenant with them.

Ross · 27 August 2025

★★★★★ 5/5

Direct reviews

Everyone at Belvoir provided me with a top, incredibly friendly and professional service in helping me find new accommodation. Aimi, Luca and Lesley were all very helpful and supportive if I had any questions with my tenancy or about the property itself. I would highly recommend anyone looking for a new property to go through Belvoir as you will not be disappointed with the amazing customer service and simplicity of the process.

Jack · 13 December 2023

★★★★★ 1/5

Google

Extremely Unprofessional and callous agency. My partner wished to rent a property from them and submitted her application over a month ago (at the time of writing this.) There were some delays on her end initially due to a potential flatmate pulling out but we were constantly updating the agency and were assured all was fine. The agency was extremely unresponsive even at this time and we have many unanswered emails, often times we would have to call to get an update - these updates being vague but assuring us again that it was fine. However the second tenant (my partners flatmate) was rejected, although Belvoir didn't even bother to let her know she was a) missing documents from her application and b) rejected until we called to find this out! She then found a replacement flatmate and sent this application to be processed. Time was beginning to run out as her current flats lease ended on the 31st of July and it was mid July at this point. Suprise suprise there was no update and we called many times over these two weeks only to be told it was fine but the application was being processed. Eventually we went together in person and my partner spoke to some people in the office. The uncaring attitude was palpable but they said everything was fine and that she should have the keys by next week to move in once her flatmates application had been processed. She called again early next week twice to be told the same. Finally on Wednesday her flatmate wanted to pull out of the arrangement due to lack of updates and clear communication. The situation became dire with less than a week before she was potentially facing homelessness if this fell through (her previous flat had new tenants lined up.) She went in person to the office. During what was reported to me as a highly unpleasant and inconsiderate conversation she was informed, contrary to everything they had been telling her for the past month, her application had not even been processed! And was in fact likely to be rejected. It seems there was not enough effort exerted in doing their jobs to even click open on her application for a whole month and inform her of this, they had to wait until 5 days before potential homelessness! During this discussion my partner felt dehumanised and was spoken to very rudely with no attempt at help or sympathy depsite the fact that it was due to their callous incompetence that she was in this situation. I reiterate that had she been the wrong fit for the property that answer would have been graciously accepted a month ago when the application was submitted! It feels unnecessary to state this all again but I have never seen or experienced anything quite so careless and Unprofessional as what I have this past month and a bit witnessing this. Complete sense of apathy on all regards. Please take your business elsehwere if you value your dignity, money, or time in any way.

Kat · 1 January 2023

★★★★★ 4/5

Google

Despite a cold and slightly rude welcoming from one of the letting agents when I went to enquire for a flat back in 2011, as a tenant (for 3 years) the overall experience was smooth enough. For any issues regarding the flat,they have responded promptly and appropriately. There is some room for improvement in communication but overall I have no major complains and they get the job done.

Chris · 2 January 2017

★★★★★ 5/5

Google

Shona Hay and her team at Belvoir Dundee are excellent. Very professional and thorough. They respond quickly to any questions or concerns I have as a landlord and nothing is too much bother for them. So much better than our previous property management company in Dundee. Wish we had switched to them years ago. I'd recommend Belvoir to any landlord looking for a property management service in Dundee

Ed · 2 January 2017

★★★★★ 3/5

Google

Everything is handled well and tenants seem happy. All work they have carried out is reasonably priced and completed in a very timely manner. Tenants have all been reliable and are found reasonably quickly. The only complaint I have is they do not communticate as well as they could and I would prefer to have one person as point of contact rather than different people each time.

Lindsey · 2 January 2017

★★★★★ 1/5

allAgents

[[EDIT ORIGINAL START]] They

[[EDIT ORIGINAL START]] They have managed to remove all the comments about the Dundee office: Don't be fooled, there were plenty on here 6 weeks ago. Nick is incompetent and rude, the rest are obvious halfwits. the list of their problems is endless.I'll get in touch with some of the other ex tenants and get them to repost. [[EDIT ORIGINAL END]] The list of their problems is endless.

Jenny · 23 November 2010

★★★★★ 1/5

Google

Left me to live in a house with a woodlice infestation, did nothing after being informed multiple times, moved out and never looked back. Don't use this letting agency

Rosa · 9 December 2025

★★★★★ 1/5

Google

One of the worst letting company I came across, I filled their viewing enquiry like 4-5 weeks back for Morgan Street (SGL) DD4, 1 bedroom flat , at that time company representative told me we have 50-60 applications therefore it might take time. Now it's been a month and i called them again at first company representative tells me that we'll give you a call back, after 1 hour I called back ( because no call from their side) and she tells me that i have already told you we have more than 200 applications for that property and we have not reached your application. Okay but 4 weeks back when I filled the enquiry form it was 50-60 people. I wonder if you just skipped my application or if you even do your work as you supposed to be doing. Worst experience. Who ever is owner of Morgan Street (SGL) DD4, 1 bedroom flat. Bro they are not doing justice to you neither to me. If there was a option to give negative marking I would have opted that.

Aakash · 1 January 2024

★★★★★ 5/5

Direct reviews

They are so helpful and responsive for my questionssss and issuesss. The property issue report system is brilliant and I always get quick response. All the staffs in Dundee Branch are very nice and professional. Hope that I will have a chance to meet you all again x As an international student, I also have experience to deal with other property agent, I can tell you that BELVOIR is the best.

S · 16 June 2023

★★★★★ 5/5

Google

So lovely and nice staff. Lesley and Skye are super professional and helpful. I can’t believe how fast I got my keys. And I really appreciate the help I got from them.

Yan · 10 July 2026

★★★★★ 5/5

Google

I have used the services of Nick Horan and his team for around 15 years and have always found the entire team nothing short of outstanding. They continue to manage my portfolio to the highest of standards and I trust them entirely. They are, without doubt, the best property management agent I have used in 20 years, and I can wholeheartedly recommend them.

David · 2 January 2018

★★★★★ 5/5

Google

I would highly recommend Belvoir letting agents to anyone looking to rent or let a property. Aimi and her team was so helpful.They truly go the extra mile.

Berny · 5 June 2025

★★★★★ 5/5

Google

First class service and Luca was very helpful from start to finish with the sale will use them again Brian

Brian · 21 August 2025

★★★★★ 1/5

Google

They do not give viewings via website or emails so we called and got an appointment to view a property in Dundee. We were on time but they did not show up. We waited and called but none of the calls were answered. Looks like they are not interested in selling or renting property. Rude customer service too. Very unsatisfied.

Shash · 1 January 2024

★★★★★ 1/5

Google

I arranged a viewing today at 11am. For a house at Clepington street. I was there since 10.55am and nobody showed up. Waited till 11.15 also Called the company more than 8 times and nobody answered the phone. The company should investigate these things and should recruit better staff who can provide better service. Only Aimi was very helpful there.

AJ · 1 January 2024

★★★★★ 5/5

Google

Belvoir Lettings Dundee have again surpassed my expectations by finding me a suitable tenant who moved into my property after all of the relevant checks were completed 2 days after the previous tenant vacated. The staff kept me well informed with updates and I am delighted that I did not have any void periods. I can thoroughly recommend their services. Carl B

Carlandmay · 1 May 2016

★★★★★ 5/5

Google

As a landlord I have used Belvoir for 5 years and have found Nick Horan and his team to be first class. I want my tenants to be happy and any problems that may arise dealt with in a timely manner. Until now all issues have been handled professionally, efficiently and always in a friendly manner.

Archie · 2 January 2019

★★★★★ 1/5

Google

Do not trust this agency staff. They are master in misleading you. After they mislead you, they just escape the situation by withdrawing from resolving the problem they made.

Hamid · 10 June 2026