Your Move Dudley reviews

★★★★★ 5/5

Google

Bethany was very helpful from beginning to end and everyone was very helpful highly recommend.

Nilay · 28 July 2024

★★★★★ 5/5

Google

I have now sold 2 properties with Your Move Dudley and would highly recommend them. Naj was brilliant during our this last sale and got us the price for our property that we wanted. She also helped us throughout the sale as did Charlotte. Thank you very much Your Move for getting us a very happy result.

Liz · 7 February 2019

★★★★★ 5/5

Google

Succeeded to sell our house in Birmingham Sheldon when the local agents had failed. Naj was both friendly and helpful, keeping us up to date at all times during the process. Can't fault the service we received.

Sam · 6 February 2023

★★★★★ 5/5

Google

We were buying a house, in Bearwood, that Najma was an agent for. She was very professional and efficient. Communication was great, always kept us informed and dealt with any issues quickly. Very happy with her performance.

C · 6 February 2023

★★★★★ 5/5

Google

Brought a house through Chantelle, she was amazing and so lovely. Would really recommend her if your looking to buy a house💗 …

Grace · 22 November 2025

★★★★★ 1/5

Google

Joke of a company. Charlotte Bradley is rude and hasn't a clue about customer service. If I could give them 0 stars I would have!

Nicola · 8 December 2023

★★★★★ 5/5

Google

Great service from Najma and the team, organising viewings and the sale of our property in Birmingham. All done remotely as we’re based in London.

Richard · 8 December 2023

★★★★★ 1/5

Google

Massively let down by Tony and your move! Approached your move in september 2022 and made a succesful offer on a property. They were aware of our situation before purchase that we needed to move fast as was in threat of becoming homeless with our young children. The house was advertised as no upward chain which it clearly wasnt as the tenant is still living in there to this day. We expressed to tony about our sadness and distress this has caused our family financially and mentally but there has never been any sympany to our situation. Lost money on surveys and ID checks of a falsly advertised property! Be careful the facts are true before signing any contract or you will suffer the distress we have!

Kirsty · 11 June 2023

★★★★★ 5/5

Google

Outstanding experience and will most definitely use this company again !.Throughout the viewing process I was assisted by louise who could not help enough , was easily able to answer all my question and was a great help in both removing stress and making me confident I was in safe hands the whole time . Cannot fault the dedication and commitment to customer care provided by your move Dudley .

Matthew · 9 February 2024

★★★★★ 5/5

Google

I would definitely recommend your move, they have been fantastic from the start. The team are professional, keep you updated on the progress, call you back if you leave messages. I can't thank them enough. I will be using your move again if needed. Thanks for your hard work and understanding throughout the sale and after service.

Tracey · 23 September 2024

★★★★★ 5/5

Google

About to start renting with Your Move and the process has been really good and professional. Had a couple hiccups with our application and Your Move were really patient with us and on top of everything prompting us what needed to be done and guiding us the best they could. Specifically, Beth dealt with mine and my partner’s application and she has been great!

Shannon · 21 May 2024

★★★★★ 5/5

Google

i have to say the service i recieved was excellent and a special mention to jake for his attentiveness thank you

Daniel · 22 November 2025

★★★★★ 5/5

Google

Service has been fantastic helped us sell our property in Four Oaks very promptly and efficiently. Najma was so friendly and kind right from the offset. Would highly recommend. Pat and Alan Williamson.

Pat · 13 March 2023

★★★★★ 5/5

Google

We recently used Your Move, Dudley for the sale of our property in Birmingham and I must say the whole process was impeccably managed by Najma Ayub. From the very first conversation with Najma right through to the date of completion, her approach was extremely professional, courteous, informative and so very helpful. She was pro-active in all her communication, providing us with regular updates on the progress of the sale which was so re-assuring and gave us the confidence that she always had our best interests at heart. She was always available to answer any questions, no matter how simple or complex and on the odd occasion I couldn't reach her, she would call back immediately which is such a rare but welcome trait nowadays! Her knowledge and experience certainly shone through and provided us with the confidence that we would achieve the best possible outcome from the sale. I would be very pleased to use Your Move, Dudley again for any future property matters and would recommend them to anyone, especially given our experience with Najma.

Sajeel · 12 April 2023

★★★★★ 5/5

Google

I've worked with Najma on several properties around Birmingham and she is amazing at what she does, always on the ball and always has updates to hand and an absolute Gem to work with.

Karl · 6 February 2023

★★★★★ 5/5

Google

Jake.has been really really patient, and help full to us nothing is to much trouble Thank you Jake

Janet · 22 March 2024

★★★★★ 1/5

Google

I appointed Your Move after they had managed to sell another property on my street relatively quickly but after appointing them I found them unprofessional and regret not undertaking further research prior to appointing an agent. On my few visits to their Dudley office the radio was playing loudly, desks were a mess, and the staff were drinking cans of pop. I felt rushed to sign the contracts and leave without being given the opportunity to talk or read through the extensive contracts. I informed them repeatedly that I was not able to undertake daytime viewings in the week as I work full time 9-5, and yet almost everytime I was contacted regarding a potential viewing they had suggested a mid-afternoon mid-week viewing. I asked them if they could provide my mobile number to potential viewers so I could be contacted should there be any issues, particularly given that most of my viewings were outside of office hours. This obviously never happened and on a few occasions I had no shows. It was nearly a 3 hour round trip from my new property (I had moved out) so this was obviously extremely frustrating and a waste of my time that could potentially have been easily avoided. I ultimately gave the agent a key to allow them to undertake viewings (once the contract changed so I would not have to pay per viewing). I provided detailed instructions of the procedure to deactivate the house alarm alongside other things. Prior to the first viewing I received a call asking how to deacitvate the alarm. I had a similar call for at least one subsequent viewing. I had people turning up for veiwings asking basic questions that they should have been informed about initially. In one instance the viewer hadn't been told the property was leasehold and was immediately no longer interested. On a couple of other occasions the viewer had not been informed the property was being sold (at that time) through the modern method of auction and how that works from a buyers perspective. These were fundamental elements of the sale of the property and should have been conveyed to interested parties before anything else. I basically wasted a lot of time travelling to do viewings for people who would not have been interested if they had been given the proper information, or travelling for viewings where people had just not turned up. As part of the marketing package I had paid for I was meant to have a for sale board erected outside my property. After a couple of weeks this still hadn't been installed so I called the branch who confirmed they'd chase this. After another couple of weeks still no board so I called again and was told they were ordering a board as we spoke. Still no board appeared. Only once I actually next had an opportunity to visit the branch and was sitting face to face, which was a few months into the sale, did they actually resolve this. I had one sale fall through (no fault of the agent) and asked the agent to give me a few days to think over my next steps with regards to marketing the property. Despite this instruction the agent went ahead to show a new interested party around the property. This person ultimately put in an offer (and has since completed purchase of the property) but I felt rushed into accepting it at the time due to the actions of the agents. The property had been vacant for a number of months during the sale process. On one of my visits to check up on the property I found the alarm had been deactivated. I spoke to the neighbour and found out the alarm had been going off, and they had rung the agent who had attended to turn off the alarm. I was not contacted at any point to be told this had occured or that there was an issue with the alarm that needed resolving. I am obviously pleased that my property is now sold but I will definitely be researching agents more thoroughly the next time I move.

Robert · 6 February 2021

★★★★★ 5/5

Google

Louise has been great at selling my house, would definitely recommend again. Thank you,!

Mahmoud · 30 May 2024

★★★★★ 5/5

Google

I recently sold my house in Bearwood, Smethwick through Your Move Dudley. Najma and the team were excellent and gave good advice to achieve the sale. Many thanks

Nick · 11 July 2023

★★★★★ 5/5

Google

Elizabeth was so lovely to deal with throughout the whole process, thankyou!!

Leah · 18 June 2024

★★★★★ 5/5

Google

a team of good communication Elizabeth was absolutely lovely, helped me whatever I needed explained everything perfectly to me. And helped me get my new home which we all love. Thankyou

Kia · 13 March 2023

★★★★★ 5/5

Google

Thankyou to Najma who was always available for us. Anytime we had a query or needed help she was on the phone straight away regardless of day or time. I would recommend to anyone that is selling a property and if I was selling again in Birmingham I would go back to Naj. When people needed a nudge, she was on the ball and helped get everything in line. Thanks very much, look forward to moving next week! Sarah

Sarah · 13 March 2023

★★★★★ 5/5

Google

After having a bad experience with my current Estate Agent I spoke to Alex who was lovely, knowledgeable and so helpful. If I need to re list it will be with Alex

Yvette · 6 February 2023

★★★★★ 1/5

Google

Very unhappy with the service. I am disappointed about how the agency has treated me and my partner when we moved into one of their properties. First of all, they did not mention that they are only dealing with finding a tenant for the property and the rest goes through the landlord (this was also stated nowhere on the contract or any document). Secondly, as soon as problems arose in the property, the agency bailed and said they no longer deal with these problems and everything needs to go through the landlord (bearing in mind, the landlord also wasn't very helpful). Next, we rented the property on a fully-furnished basis and were advised by the agent that the furniture will be brand new (this is also stated in our contract) and on the day we moved in, all the furniture and appliances were old and dirty (never see something in such a bad state in my life). I definitely do not recommend this agency as they are unclear and unprofessional dealing with rented properties. If we knew there were going to be so many problems, we would have steered clear of this agency.

Maggie · 6 February 2023