Your Move Dudley reviews

★★★★★ 5/5

Google

We honestly cannot recommend Charlotte and Beth highly enough! From the very beginning, they were incredibly professional, friendly and helpful, and made what could have been a stressful process feel so much easier. Charlotte and Beth were always timely, responsive and fantastic at communicating throughout. What really stood out to us was how proactive they were, they often dealt with issues before we were even aware there was a problem, which gave us so much reassurance and took a lot of the stress away from the process. They were also incredibly accommodating in facilitating additional viewings and were always happy to help wherever they could. Nothing ever felt like too much trouble, and they genuinely went above and beyond to make everything as smooth and straightforward as possible. We are so grateful for all of Charlotte and Beth’s help in getting us into our new home. They are an absolute credit to the estate agency, and we couldn’t have asked for a better team to guide us through the process. Thank you so much ladies! ❤️ We really appreciate everything you did for us and would happily recommend you to anyone looking for an estate agent who genuinely cares about their clients.

Kiren · 15 August 2026

★★★★★ 5/5

Google

I just want to thank the staff at YourMove for their massive help. Darci was the agent in charge of the property. We went to view the property and within a day or two we were told we had been offered the property which was amazing news! Within a couple days we had our checks completed and have officially moved in! Thank you Darci for your time and your patience and for keeping us updated as to what was going on. Your assistance has been delightful and we are very thankful you were able to process the application quickly. We are very grateful for our new home. Thanks Darci! Keep smashing it 💪🏽

Sophia · 8 August 2026

★★★★★ 5/5

Google

Cannot thank the Whole Team @ Your Move Dudley for your professionalism Excellent Communication & dedication for helping to sell our property It sold within 3 days after moving to Your Move after wasting 4 months with another High Street Estate Agent We would like to give special thanks to Chantelle who has been excellent & kept us up to date & helped with negotiations Tony the Manager was so knowledgeable on property within the area & having a fantastic team working with you Credit to all of you

Lesley · 1 August 2026

★★★★★ 5/5

Google

Darci was really great during our house move and dealt with us constantly asking her a million questions and popping in and out the branch to make sure everything was going to plan. Really happy with how everything went and we’re settling in great thanks to her and the rest of the team ensuring we had everything filled out and processed correctly. Thank you guys again :)

XX · 8 August 2026

★★★★★ 5/5

Google

I’d like to say a big thank you to the team at Dudley, particularly Beth and Dan. Beth, as our main point of contact, provided excellent customer service throughout and was always helpful and responsive. Dan, the Lettings Manager, also offered valuable advice and reassurance when we were dealing with a few challenges. Although we haven’t met in person, you have both been fantastic representatives of your branch. Thank you again for all your support, and apologies for the delay in leaving this review while we’ve been settling in.

James · 25 March 2026

★★★★★ 5/5

Google

Awesome experience getting our first home with your move. Jake was great all through the process, helping us and following up all through to make sure we are on track with every stage of the process. Thanks to all the team members of your move Dudley.

Okpala · 1 August 2026

★★★★★ 5/5

Google

Needed to sell my dads house and the people at Your Move estate agents Dudley were so helpful , Paul Williams explained everything to me , and showed me the way forward and Carl was so helpful and kept me up to date with everything and luckily my dads house sold in no time , appreciate everything thank you

Si · 8 April 2026

★★★★★ 5/5

Google

YourMove sold my property would 100% definitely use again in future. Jake and team made the process of sale easy and not stressful for myself. Really impressed with Jakes professionalism and knowledge in the field would highly recommend. If i could give more than 5 stars i would. Thank-you so much Jake & Team. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Katy · 15 April 2026

★★★★★ 5/5

Google

Your Move have just sold our uncle's property via the modern auction method. Jake came to visit us at the property and went through the whole process with explaining exactly what would happen. There was lot's of contact through out the whole process and nothing was too much trouble. Would definitely use again. Many thanks!

Dave · 22 January 2026

★★★★★ 5/5

Google

I CANNOT Thank Darci enough for her professionalism, manners, patience, and knowing how to deal/communicate with her customers. Without Darci I would be homeless. She needs an Official commendation for her work and is an ABSOLUTE ASSET to your Dudley branch 👍🏻🙏🏻 …

Jay · 19 March 2026

★★★★★ 5/5

Google

Darci was so helpful with my tenancy and gave me all the advice I needed. As a first time renter, I had lots of questions and she couldn't have been more helpful! Would recommend Your Move to anyone <3

Meg · 22 February 2026

★★★★★ 5/5

Google

Brilliant service. Jake was both knowledgeable and helpful. I would highly recommend. Thank you

Clare · 21 August 2026

★★★★★ 1/5

Google

If I could. I would give this company zero stars. Awful. I had to go to Canada for a year so I let these people manage my property for me. What a disaster that was. From the agents charging me “investigation fees” everytime they reported a repair to me to letting the tenants violate the tenancy. Where do I begin. There were meant to be 3 Tenants living in the property, but there were actually 6/7 people living in the property and the agents did absolutely nothing about it. They aren’t clear with what their charges will be. They’ll also charge you “checking out” fees which is ironic considering they did such a horrible job with the inventory. I have pictures, screenshots and emails of everything I’m saying. All these folks care about is getting a buck from you in every way possible. The people they rented the property out to completely destroyed the bathroom and the ceiling directly below it. I had to completely get a new floor put in the bathroom and the whole ceiling redone. Mold, damages to the walls, smoke burns in the carpets, damages to both the laminated flooring and lino flooring. There was nothing in the house that didn’t need repairing or replacing. Add insult to injury. The tenants even took things from the house when they left. AC, Henry Vacuum cleaner etc basically anything the agents didn’t put down on the inventory. The Tenants caused so many damages in the property that I any rent I received has long been spent to fully repair the property back to normal. As for the agents. As mentioned earlier they must’ve missed things on the inventory as when I asked them to share it with me they didn’t. So of course the Tenants did what they did. Despite the damages and incompetence. I requested there to be deductions of £400 from their deposit. The Tenants disputed the claims and have decided not to pay. I can go on and on about how bad this company is, but I genuinely can’t be bothered with these people. Go somewhere else. Don’t do business with them.

Jay · 9 November 2024

★★★★★ 1/5

Google

Your move Dudley just called me during the process to buy a property and they want to charge me 60£ just to do an ID check. I think this is ridiculously overprices and an avoidable cost. I offered to bring the ID to them but not. Offer was accepted, mortgage getting done and now they come with this 60£ policy just to check an ID??? you tell me is does it cost 60£ to check and ID

Kamaljeet · 18 December 2024

★★★★★ 5/5

Google

Jake was very helpful providing useful advice with my house process. Very friendly and knowledgeable.

Priya · 1 August 2026

★★★★★ 5/5

Google

Darci was brilliant and very helpful. Being the first time I’ve rented a property, I had lots of questions and she couldn’t do enough to help. Thanks to everyone at the Dudley branch

Sophie · 18 March 2026

★★★★★ 5/5

Google

Beth was a fantastic estate agent, was always on hand to take my phone calls and quell my concerns and questions regarding the rental process. I would recommend her services to anyone

Chrissie · 18 March 2026

★★★★★ 1/5

Google

Absolutely appalling how they handle tenants, when i moved in the apartment was dusty and unkempt, they take age to respond to service requests, wont help the tenant in case of emergencies, and their units in Edgbaston have rats. Reported this for 5 months in a row until I left the apartment. They then proceed to take part of your deposit so they can apparently clean the house for the next tenant, rent with them at your own peril.

John · 22 March 2026

★★★★★ 5/5

Google

We had a very good experience selling our house with them. The photos were excellent and the write-up was really well done, showing the property off nicely. Communication was great throughout, we were kept informed at every stage and everything was handled in a professional and straightforward way. They made what can be a stressful process feel much smoother, and we’d happily recommend them to anyone looking to sell their home.

Claire · 8 April 2026

★★★★★ 5/5

Google

I have used Your Move on a number of occassions and the level of service has been excellent. They seem to have a lot of buyers on their books and are very efficient at organising viewings and turning them into good sales. I have dealt with Tony, Paul and Jake and they are all top class. The fees were reasonable and they kept me informed throughout. Top Company, highly recommended!

Simon · 4 December 2024

★★★★★ 4/5

Google

My experience with your move was a nice one. The sales consultant, Chantelle was quite helpful all through the Journey. I will definitely recommend them.

Emmanuel · 19 March 2026

★★★★★ 5/5

Google

After recently moving into our first home on the 3rd May our experience was amazing with Yourmove. We spotted a property which went online and was able to view soon after with an appointment which suited me and my partner. We fell in love with the house straight away and put our offer in, the whole experience took around 3 months from start to finish and Louise was amazing at answering queries and getting back to us promptly via email and telephone calls when needed, we couldn’t be happier with our experience so Thankyou so much.

Rachael · 21 May 2024

★★★★★ 5/5

Google

Darci is friendly and professional. Always available if I ever need help. She is very knowledgeable and lovely to work alongside.

Lauren · 22 February 2026

★★★★★ 5/5

Google

I have dealt with Tony the branch manager on multiple occasions, always a positive experience, keep it up guys.

Kaz · 6 March 2026