Trusted Agent profile · Dudley, West Midlands

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Your Move Dudley reviews

4.6

★★★★★ Excellent

483 reviews across 2 platforms

215 High Street, Dudley, West Midlands, DY1 1PB

Your Move's office in Dudley, West Midlands, at 215 High Street, is rated 4.6 out of 5 across 483 reviews on two platforms, including 482 Google reviews rated 4.6.

Google logo

4.6 / 5

482

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Google

I used YourMove Dudley for a tenant find. Dave, Beth and the team were very professional and friendly. They arranged a reasonable priced EPC, advertised on Rightmove on the same day as visiting the property, organised viewings (liaising directly with the existing tenant) and found me a suitable tenant within a week. They dealt with my queries promptly, always answered the phone and forwarded me all relevant info in a timely fashion. They’ve managed to find me a good, long-term tenant (hopefully), no hassle for me, would definitely use them in the future.

Paul · 27 May 2025

5/5

Google

We would definitely recommend Your Move. Staff are excellent. Knowledgeable and look after your interests. We had a previous estate agent who wasn't very good in selling our house so we turned to Your Move who came out to assess our home. It took just a few months to sell. They aren't the cheapest but you get what you pay for

Susan · 8 April 2026

Agent replied · 22 April 2026

Hi Susan Thank you for taking the time to leave us a review. It's always good when we sell a property another estate agents been unable to sell. We wish you all the best in your new home. All the best from all of the team at Your Move Dudley Regards Tony Thornton Your Move Estate Agents

5/5

Google

Recently bought a property with your move, dealt with Beth who was super helpful throughout the process!

Maddison · 22 February 2026

Agent replied · 22 April 2026

Hi Maddison We really appreciate you taking the time to leave us such a nice review. Tony Thornton Your Move Estate Agents, Dudley

5/5

Google

Everyone I’ve dealt with at your move has been great especially Dave stokes who went above and beyond for me he’s been amazing! Thank you so much I really appreciate everything you’ve done for me ☺️

Amy · 28 August 2025

Agent replied · 27 September 2025

Hi Amy Thank you for taking the time to leave us a review, its lovely to hear such positive feedback. Enjoy your new home! Charlotte Bradley Your Move, Dudley

5/5

Google

I'm really happy with the service I've received from Your Move. Jake helped me to find the perfect property and Craig has been great helping me to get the mortgage sorted. Would absolutely recommend!

Mark · 6 September 2025

Agent replied · 27 September 2025

Hi Mark Really appreciate you leaving us a five star review. Jake works really hard helping people find their dream homes so it's always nice getting such positive feedback. Kind Regards Tony Thornton Your Move estate Agents Dudley

5/5

Google

Rented my property out with right move. Dave and Beth were extremely helpful throughout the whole process. They kept me up to date and everything was completed in a timely manner. Would definitely recommend.

James · 6 September 2025

Agent replied · 27 September 2025

Hi James Thank you so much for taking the time to leave us a 5 star google review. Glad to hear you'd recommend us too! All the best from all the team at Your Move Dudley Tony Thornton Branch Manager

5/5

Google

Tony Thornton very helpful guy very professional friendly really cared about us with the house thank you Tony Thornton

Amed · 22 January 2026

Agent replied · 22 April 2026

Hi Amed Thank you so much for leaving us a nice review. It was a pleasure dealing with you from start to finish. All the best from all the team at Your Move Dudley. Tony Thornton

1/5

Google

I had a very disappointing experience with Your Move Dudley. Before paying a holding deposit, I clearly explained my recent job change and was reassured this would not affect my application. I provided full and accurate details of my current employer and guarantor. Despite this, my application failed referencing, and the agency refused to refund the £253.84 holding deposit, citing “misleading information” that was completely incorrect. I acted in good faith and was misled into paying a deposit I would not have paid if the agent had been transparent. This has caused financial loss, stress, and unnecessary delays in finding a home. Be extremely cautious when dealing with this branch.

Barbara · 28 August 2025

Agent replied · 27 September 2025

Good Morning Barbara We have already fully investigated this complaint and responded in full to all of your concerns. Unfortunately the information you provided us with was inaccurate, as we have already confirmed with you. We did as much as we possibly could to help you and would have been happy for you to try another guarantor. We wish you all the best in your onward search for a property. Tony Thornton Your Move Dudley

5/5

Google

Darci was very helpful with my questions about letting and very professional

Josh · 22 February 2026

Agent replied · 22 April 2026

Hi Josh Thank you for taking the time to leave us a great review. Tony Thornton Your Move Estate Agents, Dudley.

5/5

Google

Your Move Dudley are the estate agents for the house we are purchasing as first time buyers and they have been absolutely fantastic each step of the way. We’ve been mainly in contact with Najma and Alex, both of whom have been outstanding in all our dealings with them-as have the rest of the team. Every time we have chased and I have been panicking about something or other, Naj has helped me out to either sort it or set my mind at rest! They have a wealth of knowledge and they genuinely care about helping to get things sorted as soon as possible. I cannot state how grateful we are and we wouldn’t be moving in on the date we are moving without the help of the team at Your Move Dudley. Would like to say a massive thank you to the entire team, especially Najma and Alex, for all their help and guidance over the last few months-it’s been a godsend.

Isobel · 11 June 2023

Agent replied · 6 February 2024

Good afternoon Izzy a massive congratulations to yourself and James in regards to exchanging contracts today on your first property purchase, we are all delighted for you! Thank you so much for your kind feedback and I will pass your feedback onto my colleague Alex. Myself and all the team wish you and James all the very best in your new home in Birmingham and look forward to seeing you on completion day 💚 Many Thanks Najma Birmingham Manager 07929 715007

5/5

Google

I want to thank Your Move Dudley for selling my house so quickly, it's only taken 6 weeks which was great news for me as I'd already found a property. Shantelle and Jake where always there when I needed them with good advise which made the whole thing a pleasant experience. Thanks again Your Move dudle great job!!!

Scott · 6 March 2026

Agent replied · 20 March 2026

Thank you so much for your kind words. We’re delighted to hear that your sale completed so quickly and that everything lined up smoothly with your onward purchase. Chantelle and Jake will be especially pleased to know their support and advice made the process a positive experience for you. We always aim to make things as stress free as possible, so it’s great to hear we achieved that. Wishing you all the best in your new home, and thank you again for choosing us! Charlotte Bradley Your Move Dudley

5/5

Google

Can I just say it is the best, most efficient and friendly experience I have had! Jake and Louise have been fantastic! Any question I have had has been answered immediately, with professionalism and without hesitation. As a 1st time seller these two have dealt with me asking questions, wanting reassurance and all without judging me! They are a credit to the branch and the company. Thank you Jake and Louise

Naomi · 9 January 2024

Agent replied · 6 February 2024

Hi Naomi Thank you for taking the time to leave us such a nice review. Customers can be very quick to complain so it's great to hear from people that have had an enjoyable journey with us and appreciate what we do. Tony Thornton Your Move Dudley

5/5

Google

Can't believe my house only went on the market 1 week ago and have just accepted an offer after several viewings. The staff at Right Move Dudley were professional and friendly and kept me up to date with progress throughout. A big thankyou to all the staff involved especially Jake who I spoke to on several occasions. Carol Edge

Carol · 28 July 2024

Agent replied · 13 January 2025

Hi Thanks for taking the time to leave us 5 stars. Always great to hear such positive feedback Tony Thornton Associate Director Your Move Dudley

5/5

Google

I was dealing with dave and Beth mainly and they were both very professional and very helpful, always there to answer calls, very quick at replying to emails made the stress of finding a home a lot easier. Also dealt with others in the office too and again everyone I spoke to were always happy to help

Alf · 22 February 2026

Agent replied · 22 April 2026

Hi Alfie Thank you for taking the time to leave us such a nice review. All the best from the Your Move Dudley team.

5/5

Google

I can not thank this team enough. Through a very difficult sale they was there for me. Gave me advice support through each step of the way. Najma was there no matter what time of day or night just a message with a question that had popped into my head she would always respond. Waiting for the exchange she kept me up to date every step of the way. Wouldn't of got through the stress without her. Thank you again for your time and patience, you can now sleep Najma - Michelle

Michelle · 6 February 2023

Agent replied · 6 February 2024

Thank you Michelle for your kind feedback and for using Your Move to sell your property in Yardley! I hope you are all settled into your new home. We wish you all the best in the future and should you need anything please feel free to get in touch. Many thanks Najma

3/5

Google

So had an offer accepted in February on our now new property advised completion 6…8 weeks , 5 months later completed , sad to say was given so much wrong information (as this was shared ownership ) from who the landlord was twice !! to wrong solicitors details . Can’t count the amount of calls emails we had to send to your move frequently feeling like we were being fobbed off . The only person who seemed genuinely interested and always happy to help was Najma once she was on the case she chased solicitors and kept us in the loop throughout if not for Najma I’m sure we would still be waiting so a huge thanks to Naj hopefully this will be our last move would not want to go through this stress again .

Debbie · 6 February 2023

Agent replied · 6 February 2024

Thank you for your feedback Debbie - The team and myself wish you all the very best in your new home. Many thanks Najma.

4/5

Google

There is nothing but positive things to say about the estate agent I dealt with, Najma - who would be getting 5 five stars - if I could review just her. Who I will get onto shortly. The only reason for the downgrade in the review is the 'accompanied viewer' I believe that his title was, that showed me the property did not know anything about the property, which was a bit worrying - nor where the agents at the beginning of our interaction particularly communicative. As soon as Najma took over the case it was a breath of fresh air. Incredibly hardworking, caring handler. She frequently would email outside of working hours or call me when she knew I wouldn't be in work as to not interrupt my working day. I don't think there was ever an enquiry that I had to wait more than an hour for assurance it was being dealt with, for. Thoroughly impressive. I would not hesitate to work with Najma in the future. I have no doubt that she's earned the title of best estate agent in the world a hundred times over. If she's handling your case, while all else might be falling apart, she'll keep you sane.

Richard · 6 February 2023

Agent replied · 6 February 2024

Thank you so much Richard for your feedback. Myself and the team wish you all the very best in your new flat in Birmingham. Many thanks Najma.

5/5

Google

All I can say is that Naj has been amazing from start to finish. The care and attention she has paid my husband and I throughout the process has been incredible. From the very beginning, Naj gave me great advice and constant updates, putting my mind at ease and allowing me to put my full trust in her. Naj is a credit to Your Move and I will be recommending her to anyone I know looking to sell or buy a new property.

Catherine · 6 February 2023

Agent replied · 6 February 2024

Cathy thank you so much for instructing Your Move to sell your home in Solihull. I have thoroughly enjoyed working with you and Mick and enjoyed our little catch ups throughout the transaction. I wish you all the very best in the future and look forward to seeing you again in the near future. Much love and thanks Najma.

5/5

Google

If I could give 10 stars I would. We're now days away from completing on our first home and Najma has been nothing but helpful, professional and Honest! Always going out of her way to ensure we're a step ahead of where we need to be, and dealing with any issues that came up. Najma valued us as clients from the moment we called to book a viewing and nothing has changed! I would 100% recommend this company thanks to this amazing woman :)

Katie · 6 February 2023

Agent replied · 6 February 2024

Katie thank you so much for your lovely feedback! I wish you all the happiness in the world in your new home. Thank you for being the perfect buyer 💚 Many thanks Najma. …

5/5

Google

I sold my property with Your Move and only chose this company because of Najma. Najma was immediately warming, enthusiastic, positive and kind, she gave me the confidence to put my property on the market and made me believe in its potential. Najma was there throughout the whole experience, on call or via text for any queries or updates to make the sale a quicker process (even on her days off - make sure you rest!). Your Move has an absolute star with Najma and she is an asset to their company. Thankyou SO much Najma!

Grace · 6 February 2023

Agent replied · 6 February 2024

Grace I have loved helping you sell your property in Erdington!! Thank you so much for the amazing feedback I really appreciate it. I hope you are all settled into your new home. Many thanks Najma 💚 …

5/5

Google

I just want to thank Elizabeth (el) at your-move Dudley for all the help and support during our application process. Everything was done in just over a week from the viewing to the final parts of the moving in process. Your-move was always there to answer the phone and guided us through certain parts of the application me and my partner didn’t understand and helped bring forward the move in date to accommodate our busy schedule before the Xmas period. Thank you El and the team at your move🏡🥂

Sasan · 6 February 2023

Agent replied · 6 February 2024

Hi Sasan, Thank you for leaving such a lovely review. Elizabeth is a valued member of the team and works tirelessly to help move our tenants in as quickly and smoothly as possible. All of the best in your new home from all of the team at Your Move Dudley Regards Tony Thornton

5/5

Google

I cannot thank or recommend Najma enough for all the friendliness, help and professionalism she showed in selling our family home . She was always in constant contact with us even though there were four of us for updates etc . It was a difficult time for us but everything was handled with care and professionalism ( even a shoulder when I needed it ) We were so lucky to have on our case and would highly recommend her to anyone who is buying/selling their property . I will actually miss my friendly phones calls from her ! Thanks again for all your help .

Jayne · 6 February 2023

Agent replied · 6 February 2024

Jayne thank you so much for your kind review and a massive thank you for instructing Your Move to sell your property in Kings Heath! Should you require our services again in the future please feel free to get in touch. Many thanks Najma 💚 …

5/5

Google

I found Right Move in Dudley extremely helpful when selling my property. I would like to thank all the staff especially Najma who is very passionate about her work. She did her best to make sure everything was handled as quickly as possible sending me regular updates about the progress of my sale. She also recommended to me a law firm and regularly chased my solicitor and the rest of the chain which made the selling process so much easier and faster.

Arek · 6 February 2023

Agent replied · 6 February 2024

Thank you Arek for your lovely feedback and also thank you for instructing Your Move to sell your property in Smethwick. Wishing you all the very best in your new home and should you require our services again in the future please do let me know. Many thanks Najma.

5/5

Google

Amazing experience! I contacted Your Move as I needed to move out from my place very quickly! Bethany has been the absolute best! Very fast and communicative, I got the new place I had a viewing for quickly and we could settle asap! The service was flawless and I know that if I ever have a question or a problem, I can call Bethany without hesitation!

Noémie · 9 February 2024

Agent replied · 10 February 2024

Hi Noemie Thank you for leaving Beth such a lovely review. Beth prides herself on great customer service so it's always nice to get such positive feedback. Tony Thornton Your Move Dudley

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Questions about Your Move Dudley

How many reviews does Your Move Dudley have?

Your Move's Dudley office has 483 reviews across two platforms: 482 on Google, 1 on Yell.

What is Your Move Dudley's rating?

Your Move Dudley is rated 4.6 out of 5 across all 483 reviews, and 4.6 out of 5 on Google from 482 reviews.

Where is Your Move's Dudley office?

Your Move Dudley, 215 High Street, Dudley, West Midlands, DY1 1PB.

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