Trusted Agent profile · Dudley

Hunters Stourbridge reviews in Dudley

3.4

★★★★★

1,026 reviews across 3 platforms

11a St John's Road, Stourbridge, DY8 1EJ, Dudley, DY8 1EJ

Hunters's office in Dudley, at 11a St John's Road, is rated 3.4 out of 5 across 1,026 reviews on three platforms, including 384 Google reviews rated 4.9.

Google logo

4.9 / 5

384

Reviews on Google

This office

Facebook logo

5.0 / 5

29

Reviews on Facebook

Business-wide

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Google

My experience of purchasing a house with Ellis at Hunters in Stourbridge was outstanding. Communication was amazing - he was prompt in responding to phone calls and emails and his proactive approach kept the process running smoothly. I would highly recommend Ellis to anyone thinking of buying or selling a house.

Nicola · 26 June 2024

Agent replied · 23 November 2024

Hi Nicola, thank you for your kind words. Enjoy your new home!

5/5

Google

I had a wonderful experience with this letting agent. They provided exceptional service throughout the entire process, making the rental process smooth and stress-free. A special shoutout to Beckie, whose dedication and assistance were truly outstanding. I'm grateful for her help and the team's professionalism in finding me the perfect place I called home for the past 4 years. Highly recommend!

Emma · 24 November 2023

Agent replied · 23 November 2024

Hi Emma, thank you for your 5* review. We are glad to hear your experience was smooth and stress free!

5/5

Google

Me and my partner have recently brought our first home with Hunters and we can’t thank Sam enough! Buying your first house is very daunting and she supported us the whole way through whilst answering any query’s we had :)

Bethany · 5 December 2024

Agent replied · 10 December 2024

Thank you for your review, Bethany. We are glad to have supported you throughout your purchase.

5/5

Google

We were very pleased with Hunters in Stourbridge when we sold our house. Ellis was very proactive and on the case. He responded quickly to questions we asked and acted on our behalf to chase up others in the chain. He worked hard and we completed on our target date.

Megan · 26 June 2024

Agent replied · 23 November 2024

Hi Megan, thank you for taking the time to leave us a review! We are glad we were able to support you.

5/5

Google

Hunters marketed our property for us and have been nothing short of amazing from start to finish . We did not have an easy ride during our property journey with pulls in the chain our seller pulling out of the sale last minute , having dealt with other estate agents during this others communication doesn’t come close to comparing with hunters . Jack even helped us find a home suited to us and it went 100x smoother purchasing a property through them also . We couldn’t fault Jack and his team they dealt with our property sale and our purchase exceptionally we will never use anyone else .PositiveResponsiveness, Quality, Professionalism, Value

Dani · 12 January 2022

Agent replied · 11 January 2025

Hi Dani, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best in your new home.

5/5

Google

We recently sold our house through Hunters. I can’t recommend them enough. Harry was fantastic from start to finish. Constantly keeping us in the loop with the progress of the chain. Everyone I’ve spoken to on the phone there, have always been very friendly and polite. We will happily ask Harry to help us in the future. Dan & Sal

Sally · 24 November 2023

Agent replied · 23 November 2024

Hi Sally, thank you for taking the time to leave us such a positive review. We are delighted with your feedback.

5/5

Google

Honestly had the best experience with Hunters Stourbridge. Sam is a credit to the business and we wouldn't have been able to complete without her keeping the pressure on our below average solicitors. The whole process was fantastic, Ellis worked with us to sell our home quickly and they were very competitive with their rate. I recommend them to anyone.

Will · 24 November 2023

Agent replied · 23 November 2024

Hi Will, thank you for your review. We are pleased to hear that you had a great selling experience with us.

5/5

Google

It’s always difficult letting go of a loved ones property after losing them, but after my initial conversation with Ellis at Hunters we felt confident and at ease that we were making the right decision. Ellis was fantastic to say the least!! Very friendly, sympathetic, professional and certainly got the job done to the highest standard. We were always kept in the loop and Ellis provided a fantastic service to our buyer too. Many thanks for all your hard work Ellis, we can’t recommend/praise you and Hunters enough!!! Michelle and ChristinePositiveResponsiveness, Quality, Professionalism

Michelle · 24 November 2021

Agent replied · 23 November 2024

Hi Michelle, thank you very much for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

We purchased our property through Hunters, Stourbridge. The professionalism, politeness and highly organised service, is all coated with a huge layer of kindness and warmth. From day one Ellis Hill dealt with our purchase. Through what is always a nervous time of buying and selling, Ellis was there on hand to walk us through everything and made sure we were always confident in what was happening. It was refreshing to know Ellis was available to ensure we understood and were okay with everything. He dealt with all our calls, emails and queries promptly and professionally. When Ellis was out of the office there was always a same day call back from him, and his colleagues would always try to help in the interim. Harry, Ellie and Sam were also super helpful and professional. A same day call and email never went unanswered. Ellis, from day one was in our corner, and although we were not the sellers felt the treatment from him and the Hunters team was considerably above and beyond. I recommend anyone to purchase through Hunters. We wish Ellis the best with his future in this business and we know he will definitely go far. Thanks again. Nikki and Tom Parry

Nikki · 24 November 2021

Agent replied · 23 November 2024

Hi Nikki & Tom, thank you very much for your review. We wish you all the best.

5/5

Google

We were selling my dad's house and being somewhat novices in the field were unsure which estate agent to use. I am glad we chose Hunters as we have been very impressed with their attitude and professional manner throughout. Ellis was looking after the sale from receiving offers to completion and kept us informed all the way along. He was always positive and cheerful and used his excellent communication skills to smooth things along between the two solicitors.PositiveResponsiveness, Quality, Professionalism

Janice · 24 November 2021

Agent replied · 23 November 2024

Hi Janice, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best.

5/5

Google

Using Hunters for the sale of our property was magnificent. From the inception we were really well looked after by the whole team but that started with the professional and excellent, Harry. He was so productive in getting us on the market quickly and found us a buyer very soon after. Harry was always on-hand to pick up the phone to, and was always professional even after we kept calling to get updates on our sale. After dropping the ninth call of the week, he was still courteous, helpful and professional - a real credit to Hunters. I would seriously recommend using their services, it's just a shame our purchase wasn't through them too.PositiveProfessionalism

Matt · 24 November 2021

Agent replied · 23 November 2024

Hi Matt, thank for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

Our experience with Hunters Stourbridge has been excellent from Start to Finish. Jack initially who was professional, friendly put us at our ease and our house sold for more than we expected, Ellis was also brilliant, nothing was too much trouble, he looked after us and negotiated well with our purchasers, our sale went through smoothly and he replied quickly to any emails or phone calls again he was friendly and professional. All of the Hunters staff were a pleasure to deal with. Thank you very much to all but especially Ellis and Jack. Would highly recommend Hunters and I have moved 6 times!!

Joseph · 24 November 2021

Agent replied · 23 November 2024

Hi, thank you very much for your review. Wishing you all the best.

5/5

Google

We have just completed the purchase of our new house with Hunters Stourbridge being the selling agents. The service we received from Ellis and the team throughout the whole process was excellent. Everyone we dealt had a friendly approach and professional attitude and were always available to speak to. The sale completed in less than 9 weeks which was certainly helped by the efforts of Ellis and his colleagues. Having also liaised directly with the sellers through the process, I know they were also very happy with the service from Hunters. I would have no hesitation in recommending them to anyone wanting to sell/buy a property.PositiveResponsiveness, Quality, Professionalism

Reza · 24 November 2021

Agent replied · 23 November 2024

Hi Reza, thank you very much for taking the time to leave us a review. We are pleased to hear you were happy with our service throughout the process and wish you all the best with your new home.

5/5

Google

All the way through the selling process, Hunters have been exceptionally responsive and proactive to ensure our sale ran smoothly. Ellis was very quick to list our property and it sold within the first weekend of viewings. Sam then managed our sale and without her the process would have not been as smooth. She communicated with us regularly and was constantly chasing the rest of the chain. We would highly recommend Hunters.

Hannah · 24 November 2022

Agent replied · 23 November 2024

Hi Hannah, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received.

5/5

Google

We sold our house and bought our new house with Ellis at Hunters. The experience from start to completion was faultless. Ellis kept us up to date with weekly phone calls, and was very knowledgeable, professional, helpful and personable. He arranged access to a mortgage advisor who was also very good. We would recommend Hunters and Ellis without reservation.

Alan · 24 November 2023

Agent replied · 23 November 2024

Hi Alan, thank you for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Google

Fantastic service, above and beyond by Jack and the team, great comms and just an all round friendly service, you really know they are on your side, thanks so much guys, i will be recommending you to everyone.

Matt · 5 December 2024

Agent replied · 10 December 2024

Matt, thank you very much for our 5* review and recommendation.

5/5

Google

I recently sold a property through Hunters. Jack and the team were very professional and kept in regular contact with me to provide updates on the sale. I was really happy with their service and would definitely recommend them to others or use them again in the future.

Martin · 26 June 2024

Agent replied · 23 November 2024

Thank you for taking the time to leave us a review, Martin. It has been a pleasure assisting you throughout your sale.

5/5

Google

Thankyou to Hunters Stourbridge and in particular Ellis Hill. We purchased a property that was listed through Hunters and Ellis was our point of contact throughout. We were kept in the loop at all times and communication was excellent. Ellis answered any questions or queries i had to make a stressful period that bit easier. I would not hesitate in recommending them and would utilse their services myself in the future.

Christopher · 24 November 2022

Agent replied · 23 November 2024

Hi Christopher, thank you very much for your review. We are pleased to hear you were happy with our service and wish you all the best in your new home.

5/5

Google

I'm very pleased with the service received from Hunter's. Eliis was very friendly and professional. It was a refreshing change as I had viewed several properties. I had found that other estate agents had a take it or leave it attitude towards buyers in the current buoyant property market. He worked hard to ensure the purchase went smoothly and was very fair in his negotiations. Well done and thank you.PositiveResponsiveness, Professionalism

Jon · 24 November 2022

Agent replied · 23 November 2024

Hi Jon, thank you very much for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

5/5

Google

Elisha has been amazing with our move in and very accommodating with everything, she has kept us up to date every step of the way, she has gone above and beyond to help us getting all the information and allowing us to ask her all questions we need as our first rental property together. Would definitely suggest anyone to go to Elisha for first time renters or buyers.

Amy · 22 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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