Trusted Agent profile · Dudley

Hunters Stourbridge reviews in Dudley

3.3

★★★★★

899 reviews across 3 platforms

11a St John's Road, Stourbridge, DY8 1EJ, Dudley, DY8 1EJ

Hunters's office in Dudley, at 11a St John's Road, is rated 3.3 out of 5 across 899 reviews on three platforms, including 325 Google reviews rated 4.9.

Google logo

4.9 / 5

325

Reviews on Google

This office

Facebook logo

5.0 / 5

29

Reviews on Facebook

Business-wide

Trustpilot logo

545

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Google

If you want the best estate agent around Stourbridge, instruct Hunters!! We recently sold our house with Hunters in Stourbridge. After 35 years of buying and selling many houses, they are the most professional agents we have instructed. Our main contacts were Ellis and Steve. Both exceptionally thorough and helpful, and always keeping us updated with progress. It wasn’t the easiest sale for Hunters, but Ellis went above and beyond to ensure we got this over the line. Without Hunters, I don’t think we would have completed. The level of professionalism extends to the whole team. Whenever we called, there was always a helpful approachable person to talk to, even when Ellis and Steve weren’t available. How refreshing to be able to write such a positive review for an estate agent. It was a pleasure to have you helping us through our sale.

Angela · 16 December 2025

Agent replied · 23 December 2025

Mr & Mrs Gay, thank you for taking the time to leave us a five-star review. We appreciate that your sale involved a number of additional complexities, and we are pleased to hear that our team was able to manage the process smoothly and minimise any stress. Thank you for choosing us and for your kind feedback.

5/5

Google

This is the 2nd property I’ve now purchased through Hunters . Moving forward I would look no where else . From start to finish Jack and the team have made sure the purchase went as smoothly as possible . All were Very knowledgable, honest and precise in keeping me updated with where we were at with the purchase on a weekly basis . It’s been a really tough year elsewhere in my life and this is exactly what I needed . Can’t thank Jack and the team enough . I’m sure I shall be in touch with them again in the near future . Thankyou very much to Jack and the team at ‘Hunters’

Rowan · 9 December 2025

Agent replied · 23 December 2025

Thank you for the review Rowan. We are pleased to hear you have been happy with our service for the second time and look forward to working with you in the future! Enjoy your new home!

5/5

Google

I have been extremely happy with the service I received from Hunters estate agents to help with my recent house sale & would definitely recommend. Although I wanted to move house, I was nervous about putting my property on the market. After speaking to a few estate agents, I decided to sell through Hunters. Steve took me through the sale process & different options that I could take, to help me make a decision about what to do. I liked their approach to a sale, telling me about the company, researching my property & being very respectful of my home & circumstances. When my property went on the market Ellie was my main point of contact. My property sold quickly but I didn't want to move until I had found a property to move to. The process to buy was slow & difficult, but throughout the process Ellie was supportive, patient, offered advice when needed, & communicated throughout to check-in & respond to my queries quickly. If Ellie wasn't available her colleagues were always happy to help. When things became difficult with the house I was trying to purchase, Ellie was kind, listened, & offered advice & guidance, communicating to my buyer so that they could be reassured that I was committed to the sale. Thank you Ellie, Steve, & all at Hunters, you made selling my property a straightforward and stress-free process.

Jeanette · 9 December 2025

Agent replied · 23 December 2025

Thank you Jeanette for taking the time to leave us a 5 star review. We always strive to make the process as smooth and stress-free as possible, and it's great to know we did just that!

5/5

Google

I recently sold my house with Hunters, I would not hesitate to recommend them to anyone thinking of selling their house. I mainly dealt with Jack, who was polite, professional and knowledgeable. However whenever I spoke with other members of the team they were equally as good. Having dealt with a number of other estate agents (when viewing other properties) I can say Hunters were so much better, they are really on top on their game. They might be a little bit more expensive than some, but it is the old saying ‘you get what you pay for’, and that’s certainly the case here. House buying and selling is an extremely stressful time and I believe Hunters made the journey a lot easier for me. Thank you Jack and the team at Hunters for selling my house, I would always recommend Hunters, you will not get a better service elsewhere.

Nikki · 8 October 2025

Agent replied · 8 October 2025

Hi Nikki, we are so glad that you were happy with the overall service from Jack and the rest of the team here at Hunters. We strive to make the sale/purchase process as stream-line and stress-free as possible for all clients, so it is great to hear we did just that for you! Thank you again, all the best in the future!

5/5

Google

Have moved house and can honestly say that Hunters are the best agents I’ve ever used. Approachable, efficient and always happy to help or advise in any given area. My move was a tad stressful at times and the excellent Kaya was on hand to speedily sort all queries, without judgment and, always super friendly. I would not hesitate to use them again and will recommend them to anyone.

Emma · 16 January 2026

Agent replied · 23 January 2026

Thank you so much for leaving Kaya a 5* Review. We are very pleased you have had such a positive experience with ourselves.

5/5

Google

I'm here on a student visa, and Abi was able to help me move into a lovely property. She patiently and thoroughly answered all my questions (which were a LOT of questions, not being from here obviously) and made a point to keep up with me and my overloaded schedule. When Abi had to step away for a few days, Elisha came in and picked up the slack seamlessly and enthusiastically. They were both just so lovely to work with, I felt very supported.

Eóghan · 6 October 2025

Agent replied · 8 October 2025

Thank you very much for taking the time to write your kind words on your experience with our lettings team. We are very pleased that you had such a positive experience.

5/5

Google

Hunters were exceptional during our first time purchase! The agent dealing with the property Kaya was absolutely fantastic throughout our buying process! She was so kind and kept us updated all the way through and her colleagues were more than happy to help also. Our experience was so quick and stress free thanks to her and we couldn’t have asked for a better agent!

Jess · 16 January 2026

Agent replied · 23 January 2026

Thank you so much for leaving Kaya a 5* Review. We are very pleased you have had such a positive experience with ourselves.

5/5

Google

I bought a house through Hunters, they were excellent throughout even though they weren't representing me! In particular Kaya was superb, consistently kept us appraised with the process, delivered everything on time and never missed or delayed any correspondence. Having bought and sold with other agents it is apparent they are head and shoulders above the rest. I wouldn't consider using anyone else.

Christopher · 16 January 2026

Agent replied · 23 January 2026

Thank you so much for leaving Kaya a 5* Review. We are very pleased you have had such a positive experience with ourselves.

5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

5/5

Google

Our experience with Hunters was exceptional. We bought a property through hunters and were surprised at how hands on they were, chasing the solicitors on both sides, keeping us up-to-date constantly via email and phone. We can't recommend them enough they went above and beyond what we expected as buyers Ellie and the team Thank you so much

Michelle · 9 December 2025

Agent replied · 23 December 2025

Thank you very much for your 5* feedback Michelle, it is what we aim for so we are so pleased to hear you were happy with our service! Enjoy your new home!

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

Hunters of Stourbridge are truly an exceptional Estate Agency and I can't recommend them highly enough. Ellis, in particular, was extremely professional, helpful, communicative and reassuring during what turned out to be a rather protracted sale of my house. His persistence in 'chasing' the chain was remarkable and meant that he discovered the cause of the problem and delays at the bottom of the chain before any of the Solicitors did which led me to nickname him 'the terrier'!! Thank you Ellis, you made a very stressful experience bearable and I can't thank you enough!!

Jenny · 22 December 2025

5/5

Google

Having bought and sold with Hunter’s in the past, I had no hesitation in using them to find a tenant for my rental property. Unfortunately the tenancy didn’t work out which ultimately led to me going to arbitration to claim compensation from the tenants deposit. Beckie Pearson from Hunter’s handled the whole process from start to finish and kept me constantly updated on the progress of the claim. It is so refreshing that someone actually takes the ownership of a problem and sees it through to its conclusion so efficiently. I now have a new tenant thanks to Hunter’s. Thank you Beckie. 🙂

Vivien · 5 December 2024

Agent replied · 23 November 2024

Thank you Vivien

5/5

Google

I would like to leave a review regarding the service we received, especially from Abi, Senior Lettings Negotiator. The service was excellent, starting from scheduling the appointment for the viewing. Abi was very prompt in her responses and made the entire moving process much easier and smoother than we expected. Having had a not-so-great experience in the past with another agency during a move, we were quite sceptical about moving into another property. However, we are very happy with the service we received from Hunters. Thank you!

Joanna · 4 December 2024

Agent replied · 10 December 2024

Thank you for the 5* review and kind words, Joanna.

5/5

Google

A belated thank you to the team at Hunters for their help with selling our late Mother's home in Norton. Special thanks to Ellis who, from the time we met him until completion, went out of his way to make what was a very difficult time a little bit easier. He couldn't have been more professional with his handling of the sale and kept us informed every step of the way. We can't recommend Hunters enough. Thank you so much. Jackie and Catherine

Jackie · 16 November 2024

Agent replied · 23 November 2024

Hi Jackie, thank you for taking the time to leave us such a wonderful review. We appreciate your feedback and recommendation.

5/5

Google

Ellie was unbelievable at her job. Things got so stressful for us and she was just getting on with what was needed to help us. Nothing was too much, she would always let us know what was going on, she has such good knowledge of the industry and is a lovely person. Thanks so much!! All the staff when we called to the shop were brilliant and helpful. We also dealt with Ellis before we brought this house. He was also so helpful, knowledgeable and just a really nice guy! Thanks everyone so much, really happy with your service!!!!

Katie · 10 November 2024

Agent replied · 10 December 2024

Thank you for your great review, Katie. Our sales team have been glad to help you throughout the process. Enjoy your new home!

5/5

Google

We couldn’t have asked for anymore from Hunters Stourbridge during the sale of our house. They worked super hard to get the house up for sale as quickly as possible for us and kept us up to date every step of the process. Big thank you to Jack for all of his support!

Molly · 1 October 2025

Agent replied · 8 October 2025

Thank you very much Molly, for your 5* feedback, it is what we aim for so we are so pleased to hear you were happy with our service! Wishing you all the best!

5/5

Google

I would like to thank Abi Daly, for her support and patience in ensuring I was successfully in obtaining my property. It was a difficult period in my life going through a painful separation and divorce, and she was one of the supporting cogs, in me getting my ducks in a row. Thank you Hunters and Abi Daly, for the outstanding customer service, and out of the box thinking. Can't thank them all enough, and would recommend them to anyone, looking for tailored customer service and support.

Husan · 24 October 2024

Agent replied · 23 November 2024

Thank you for taking the time to leave a wonderful review, Husan! We are glad to have supported you throughout the process of finding your property.

5/5

Google

Hunters sold my parents house and what a pleasure it was .Fantastic team, Ellis looked after us from the beginning to the end . After having two other estate agents before Hunters took over, it definitely was third time lucky, Ellis was absolutely lovely he kept us informed all the time by checking in weekly and going over how things was going. We even had a app which we could monitor with viewing, buyers comments,offers etc, which was a bonus. Ellis is a star ,a lovely young man with beautiful manners, l called him my adopted son. Would definitely choose Hunters again and highly recommend.😁👍

Karen · 24 October 2024

Agent replied · 23 November 2024

Hi Karen, thank you for taking the time to leave such a lovely review. We are glad you were happy with our service and we are grateful for the recommendation.

5/5

Google

Amazing service from start to finish. Ellis is talented, professional and clearly loves his job. George did a great job on the viewings. Sam is extremely helpful and efficient, such a quick responder to emails and calls. They are a great team, I would highly recommend Hunters to anyone. I have used many estate agents in the past, Hunters are definitely superior. They are slightly more expensive than other agents but well worth the extra money.

Sophie · 19 November 2024

Agent replied · 10 December 2024

Hi Sophie, it has been our pleasure to help you throughout the process. Thank you for your kind words.

5/5

Google

Really happy that we chose Hunters to sell our house. Our initial contact was friendly and informative and Kaya was on the end of the phone or email for any worries we had along the way. Thank you.

Jeanette · 16 January 2026

Agent replied · 23 January 2026

Thank you so much for leaving Kaya a 5* Review. We are very pleased you have had such a positive experience with ourselves.

5/5

Google

It’s the best customer service experience I have had in many years ago and I feel so welcome and happy to always have her attends to my needs and so many questions I always have, whenever I ring the phone, first thing is ask to speak with her and if she is not on desk at that moment, it takes her less than 5 mins to always ring me back and she addresses all my issues, her professionalism is top notch, thank you so much Abi Daly for treating us right and ensuring we get the best service.

Awodoyin · 25 August 2024

Agent replied · 23 November 2024

Thank you for sharing your feedback with us, Awodoyin. We're delighted to hear that you have had such a positive experience with our lettings team.

5/5

Google

Ellis from Hunters We sold our house with Ellis from Hunters as part of an ‘easy move process’ and we are so thankful we did. Ellis from the start to finish ( which was a hard / long process due to solicitors) was amazing, always in communication, we knew everything that was going on and went above and beyond to get our sale through for us. Thank you Ellis! We won’t go anywhere else now for moves in the future!!

Connor&Jess · 26 July 2024

Agent replied · 23 November 2024

Hi Connor & Jess, we are so grateful that you took the time out to leave us a 5* review. You know where we are in the future!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Stourbridge

How many reviews does Hunters Stourbridge have?

Hunters's Dudley office has 899 reviews across three platforms: 325 on Google, 29 on Facebook (across the whole business), 545 on Trustpilot (across the whole business).

What is Hunters Stourbridge's rating?

Hunters Stourbridge is rated 3.3 out of 5 across all 899 reviews, and 4.9 out of 5 on Google from 325 reviews.

Where is Hunters's Dudley office?

Hunters Stourbridge, 11a St John's Road, Stourbridge, DY8 1EJ, Dudley, DY8 1EJ.

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