Trusted Agent profile · Dudley

Hunters Stourbridge reviews in Dudley

3.3

★★★★★

902 reviews across 3 platforms

11a St John's Road, Stourbridge, DY8 1EJ, Dudley, DY8 1EJ

Hunters's office in Dudley, at 11a St John's Road, is rated 3.3 out of 5 across 902 reviews on three platforms, including 325 Google reviews rated 4.9.

Google logo

4.9 / 5

325

Reviews on Google

This office

Facebook logo

5.0 / 5

29

Reviews on Facebook

Business-wide

Trustpilot logo

548

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Google

Trying to change house and having been disappointed via another agency, Hunters came to the rescue. In a short while, we were able to get another and meet our deadline. Thanks to Abi, who brought a fast solution and made it so easy and quick. I wanna say thanks to hunters and Abi again, you saved me.

Ajayi · 27 April 2024

Agent replied · 23 November 2024

Thank you for sharing your positive feedback, Ajayi!

5/5

Google

There is not much more you can say other than "fantastic"! Jack and the team are courteous, professional and incredibly effective!! The process from start to finish was simple and well informed, I can't rate these guys highly enough. Use this team when you next move house, you will not be disappointed!

Darren · 26 July 2024

Agent replied · 23 November 2024

Thank you Darren, we are glad to hear you were happy with our service. Your positive feedback is a huge encouragement to our team.

5/5

Google

Excellent service from start to finish. I highly recommend Hunters in Stourbridge. I have used them twice now and would not hesitate to recommend them to anyone. The professionalism shown by all staff is outstanding. Ellie has been amazing and kept me informed throughout the sale with regular emails and phone calls and is a credit to the company. Thanks to all the team.

Michael · 24 November 2023

Agent replied · 23 November 2024

Thank you for your review, Mike. We are so pleased that we were able to assist you again and we wish you all the best in your new home.

5/5

Google

Hunter's were a great letting agent and provided a really good service. We dealt with Beckie Pearson mainly when we were there who really looked after us, even dropping around her own portable hob at one point so we could eat when ours broke! We have really appreciated the help that they gave for 3.5 years whilst renting a property from them.

Chris · 29 December 2023

Agent replied · 23 November 2024

Hi Chris, thank you for your review. We are pleased to hear you have been happy with our service and we appreciate the feedback.

5/5

Google

From the moment we arranged a viewing all the way through to completion, the staff at Hunters have been nothing but helpful. We cannot thank Jack enough for how easy he made the process for us as first time buyers - he explained the process so clearly, supported us with finding a mortgage advisor & solicitor, and regularly communicated with us to make sure we were kept in the loop. Would highly recommend Hunters, 10/10 service.

Molly · 24 November 2022

Agent replied · 23 November 2024

Hi Molly, thank you for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Google

Hunters are a great estate agency! Ellis was brilliant throughout the whole process. He went above and beyond his duties - he was patient, professional had my best interests at heart. In the end, circumstances changed and we didn’t sell but Ellis continued to suggest other properties that may be suitable for myself. I would highly recommend and use them again if needed!

Georgie · 24 November 2023

Agent replied · 23 November 2024

Hi Georgie, thank you for your review and positive feedback.

1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

5/5

Google

Jack, Sam and the team were brilliant. Very proactive making sure me and the prospective buyers were kept up to date and ensuring that everything went smooth on the big day. Always responsive to any queries by phone/email. Very fairly priced and no effort spared.

Sean · 24 October 2024

Agent replied · 23 November 2024

Hi Sean, it has been our pleasure to help you throughout the process. Wishing you all the best in your new home!

5/5

Google

Jack and his team we’re a great help from start to finish. Confusing and stressful at times buying our first home but the guidance and help we received made it a smooth process. Constant communication throughout was a major plus for us. Nothing but good things to say, would highly recommend Hunters!

Theo · 26 June 2024

Agent replied · 23 November 2024

Thank you for your review, Theo. Enjoy your new home - should you need us in the future, you know where we are!

5/5

Google

We have just bought a property and listed and sold our home through Hunters of Stourbridge. Hunters timed our listing and viewings well, generating lots of interest and a fast sale. They have been brilliant every step of the way. Ellis has been fantastic, responding quickly to all queries, providing advice and contacts as needed.

Rosamund · 27 July 2025

5/5

Google

We've had incredibly fast, helpful, friendly communication and support through every step - from applying for a viewing, to receiving the keys. Abi has been proactive with giving us guidance and info, and answered every question quickly and with good grace. Happy customer :)

Oisin · 2 November 2024

Agent replied · 23 November 2024

Hi Oisin, thank you for your fantastic review. It is great to know you have been happy with our service to you.

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Google

My experience of purchasing a house with Ellis at Hunters in Stourbridge was outstanding. Communication was amazing - he was prompt in responding to phone calls and emails and his proactive approach kept the process running smoothly. I would highly recommend Ellis to anyone thinking of buying or selling a house.

Nicola · 26 June 2024

Agent replied · 23 November 2024

Hi Nicola, thank you for your kind words. Enjoy your new home!

5/5

Google

I had a wonderful experience with this letting agent. They provided exceptional service throughout the entire process, making the rental process smooth and stress-free. A special shoutout to Beckie, whose dedication and assistance were truly outstanding. I'm grateful for her help and the team's professionalism in finding me the perfect place I called home for the past 4 years. Highly recommend!

Emma · 24 November 2023

Agent replied · 23 November 2024

Hi Emma, thank you for your 5* review. We are glad to hear your experience was smooth and stress free!

5/5

Google

Me and my partner have recently brought our first home with Hunters and we can’t thank Sam enough! Buying your first house is very daunting and she supported us the whole way through whilst answering any query’s we had :)

Bethany · 5 December 2024

Agent replied · 10 December 2024

Thank you for your review, Bethany. We are glad to have supported you throughout your purchase.

5/5

Google

We were very pleased with Hunters in Stourbridge when we sold our house. Ellis was very proactive and on the case. He responded quickly to questions we asked and acted on our behalf to chase up others in the chain. He worked hard and we completed on our target date.

Megan · 26 June 2024

Agent replied · 23 November 2024

Hi Megan, thank you for taking the time to leave us a review! We are glad we were able to support you.

5/5

Google

Hunters marketed our property for us and have been nothing short of amazing from start to finish . We did not have an easy ride during our property journey with pulls in the chain our seller pulling out of the sale last minute , having dealt with other estate agents during this others communication doesn’t come close to comparing with hunters . Jack even helped us find a home suited to us and it went 100x smoother purchasing a property through them also . We couldn’t fault Jack and his team they dealt with our property sale and our purchase exceptionally we will never use anyone else .PositiveResponsiveness, Quality, Professionalism, Value

Dani · 12 January 2022

Agent replied · 11 January 2025

Hi Dani, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best in your new home.

5/5

Google

We recently sold our house through Hunters. I can’t recommend them enough. Harry was fantastic from start to finish. Constantly keeping us in the loop with the progress of the chain. Everyone I’ve spoken to on the phone there, have always been very friendly and polite. We will happily ask Harry to help us in the future. Dan & Sal

Sally · 24 November 2023

Agent replied · 23 November 2024

Hi Sally, thank you for taking the time to leave us such a positive review. We are delighted with your feedback.

5/5

Google

Honestly had the best experience with Hunters Stourbridge. Sam is a credit to the business and we wouldn't have been able to complete without her keeping the pressure on our below average solicitors. The whole process was fantastic, Ellis worked with us to sell our home quickly and they were very competitive with their rate. I recommend them to anyone.

Will · 24 November 2023

Agent replied · 23 November 2024

Hi Will, thank you for your review. We are pleased to hear that you had a great selling experience with us.

5/5

Google

It’s always difficult letting go of a loved ones property after losing them, but after my initial conversation with Ellis at Hunters we felt confident and at ease that we were making the right decision. Ellis was fantastic to say the least!! Very friendly, sympathetic, professional and certainly got the job done to the highest standard. We were always kept in the loop and Ellis provided a fantastic service to our buyer too. Many thanks for all your hard work Ellis, we can’t recommend/praise you and Hunters enough!!! Michelle and ChristinePositiveResponsiveness, Quality, Professionalism

Michelle · 24 November 2021

Agent replied · 23 November 2024

Hi Michelle, thank you very much for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

We purchased our property through Hunters, Stourbridge. The professionalism, politeness and highly organised service, is all coated with a huge layer of kindness and warmth. From day one Ellis Hill dealt with our purchase. Through what is always a nervous time of buying and selling, Ellis was there on hand to walk us through everything and made sure we were always confident in what was happening. It was refreshing to know Ellis was available to ensure we understood and were okay with everything. He dealt with all our calls, emails and queries promptly and professionally. When Ellis was out of the office there was always a same day call back from him, and his colleagues would always try to help in the interim. Harry, Ellie and Sam were also super helpful and professional. A same day call and email never went unanswered. Ellis, from day one was in our corner, and although we were not the sellers felt the treatment from him and the Hunters team was considerably above and beyond. I recommend anyone to purchase through Hunters. We wish Ellis the best with his future in this business and we know he will definitely go far. Thanks again. Nikki and Tom Parry

Nikki · 24 November 2021

Agent replied · 23 November 2024

Hi Nikki & Tom, thank you very much for your review. We wish you all the best.

5/5

Google

We were selling my dad's house and being somewhat novices in the field were unsure which estate agent to use. I am glad we chose Hunters as we have been very impressed with their attitude and professional manner throughout. Ellis was looking after the sale from receiving offers to completion and kept us informed all the way along. He was always positive and cheerful and used his excellent communication skills to smooth things along between the two solicitors.PositiveResponsiveness, Quality, Professionalism

Janice · 24 November 2021

Agent replied · 23 November 2024

Hi Janice, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best.

5/5

Google

Using Hunters for the sale of our property was magnificent. From the inception we were really well looked after by the whole team but that started with the professional and excellent, Harry. He was so productive in getting us on the market quickly and found us a buyer very soon after. Harry was always on-hand to pick up the phone to, and was always professional even after we kept calling to get updates on our sale. After dropping the ninth call of the week, he was still courteous, helpful and professional - a real credit to Hunters. I would seriously recommend using their services, it's just a shame our purchase wasn't through them too.PositiveProfessionalism

Matt · 24 November 2021

Agent replied · 23 November 2024

Hi Matt, thank for your review. We are pleased to hear you were happy with the service you received.

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