Trusted Agent profile Β· Dudley

Hunters Stourbridge reviews in Dudley

3.4

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1,026 reviews across 3 platforms

11a St John's Road, Stourbridge, DY8 1EJ, Dudley, DY8 1EJ

Hunters's office in Dudley, at 11a St John's Road, is rated 3.4 out of 5 across 1,026 reviews on three platforms, including 384 Google reviews rated 4.9.

Google logo

4.9 / 5

384

Reviews on Google

This office

Facebook logo

5.0 / 5

29

Reviews on Facebook

Business-wide

Trustpilot logo

613

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🀬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve Β· 27 July 2020

5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN Β· 19 December 2024

5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha Β· 1 September 2022

5/5

Trustpilot

Really happy with the service from…

Really happy with the service from Hunters Stourbridge with the sale of our property. Ellis was great, easily contactable and dealt with any queries or concerns we had. Would definitely recommend to others and sell/buy through Hunters in the future.

Nicola Β· 15 August 2024

5/5

Google

As first time buyers, we were so nervous about buying a house, as we didn't have a clue what to do or what to expect, but we were so lucky when we came across the house for sale with Hunters, I went to the first viewing on my own so felt anxious, but Harry welcomed me in and I felt at ease from that moment, Harry has made this process run so smoothly from the minute our offer was accepted to the completion, we know we have been pains with all our questions, most have been so stupid, but Harry has answered them all and has given us great advise, and kept us informed on everything. We really appreciate all the help from you Harry and highly recommend Hunters, when we have visited the office and everyone has been very welcoming and pleasant. Thank you from both myself and my Husband.

Cara-Leigh Β· 12 January 2023

Agent replied Β· 11 January 2025

Hi Cara-Leigh, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best.

5/5

Google

The service we received from the Hunters team was exceptional. Everyone I dealt with there was professional and friendly. Ellis ensured I was kept up to date with all aspects of both our sale and purchase. He was on hand if I had any questions, offered reassurance and guidance when needed and followed everything through right up to completion. At what is a very stressful time, having someone on hand who could be trusted to do what was needed, when it was needed was priceless. Claire also is a credit to the team, she managed to sort our mortgage ensuring we had all we needed in place to get us our new home. Thank you all!!!! I would highly recommend Hunters to anyone looking to buy or sell a property.

Emma Β· 12 January 2023

Agent replied Β· 11 January 2025

Hi Emma, thank you very much for your review. We are pleased that we were able to assist you and wish you all the best in your new home.

5/5

Google

Absolutely brilliant service. Elisha has been fantastic and has helped us push to move into the flat we chose and gave us a tremendous amount of help and guidance. Highly recommend

19b1oBzz62 Β· 22 December 2024

1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty Β· 25 November 2024

5/5

Google

First time selling a property so after looking at reviews online I noticed Hunters seemed to stand out. Ellis came to value the property and since day one has done exactly what he said he would do. He sold my property on the first set of viewings within the first week of being on the market. He kept me up to date throughout the whole process and I didn't need to chase anything from offer to completion. Ellis took all the stress out of selling and was a pleasure to deal with. I would highly recommend Hunters and would not hesitate using them again in the future.

Richard Β· 24 November 2022

Agent replied Β· 23 November 2024

Hi Richard, thank you for your review. We are pleased to hear you were happy with our service and we are glad to have help you throughout the process.

5/5

Google

We have just bought a house through Hunters in Stourbridge and I can safely say the only professional and helpful person we dealt with throughout the whole process out of all the solicitors and other estate agent, Shipways, was Ellie from Hunters. She was absolutely fantastic, going the extra mile to chase things on our behalf, always keeping in touch with us and providing lots of support along the way. I cannot sing her praises any more. Thank you for going above and beyond and for helping to get us moved into our next home. We would definitely use Hunters in the future.

Emily Β· 24 November 2022

Agent replied Β· 23 November 2024

Hi Emily, thank you for taking the time to leave us a review. We are pleased to hear you were happy with our service and wish you all the best in your new home.

5/5

Google

When we first decided to put our home of 13 years on the market I made contact with Hunters Stourbridge and another well known agent. Ellis from Hunters was responsive and spent time listening to my expectations, never did he lack interest and and held a constructive conversation. He followed up the same day with a Estimate Value and a Quote unlike the other agent who I needed to chase. Ellis managed me and the sale process with complete dedication and commitment, even after an offer was accepted he continued to keep me updated and always there to receive a call. First class agent and first class service

Mark Β· 24 November 2022

Agent replied Β· 23 November 2024

Hi Mark, thank you for taking the time to leave us a review. Wishing you all the best.

5/5

Google

I had the pleasure of trying to find a new flat with Hunters, and they helped me through the process immensely. The person who was assisting me was Abi Daly, and she was very helpful. If I needed something answered, she would get back to me with the day and she made the whole process easier.

Jaxon Β· 9 September 2025

5/5

Google

Really happy with the quality of service received from Elisha Hennessey on behalf of Hunters. The progress and communication I've had on my application has been prompt and informative at every stage. This is normally something that's quite daunting when property searching however I've not found that to be the case at all. Very good staff, very good company and would highly recommend.

Ahdal Β· 27 February 2024

Agent replied Β· 23 November 2024

Thanks for taking the time to leave us a review, Ahdal. We are pleased to have helped you.

5/5

Google

Starting renting has been very smooth. Abi and Elisha have both been a great help!

Chloe Β· 2 December 2025

Agent replied Β· 23 December 2025

Thank you Chloe for taking the time to leave us a review. We are pleased to hear you have been happy with our service. All the best.

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam Β· 8 July 2019

5/5

Facebook

Very impressed with Hunters Stourbridge team. Amazing Estate Agent and by far the best I have ever used before. Great team, always positive attitude from Ellis & Jack, they will go above and beyond for you to get the deal done. Communications have been excellent throughout and I would not hesitate to recommend Hunters Stourbridge. Special thanks to Jack for recommending Talbots Law solicitors the service from them was seamless from Ben my solicitor.

Neil Β· 29 April 2021

1/5

Trustpilot

Don’t sell with hunters

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.

Adam Β· 11 May 2025

1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie Β· 29 October 2024

1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.

Steven Β· 26 October 2024

5/5

Google

Thank you Hunters, and in particular to Ellis and Steve, who have gone out of their way to make sure everything has gone as smoothly as possible in selling our house. Ellis has always been at the end of the phone ready to answer any questions and has kept us well updated from start to finish. Thank you 😊 …

Emily Β· 28 March 2024

Agent replied Β· 23 November 2024

Hi Emily, thanks for sharing your experience. We are thrilled to hear you were happy with our service.

4/5

Google

Thank you for making my house move as smooth as possible after a very difficult few years. A special shout out to Sam, who kept me updated throughout.

Lindsey Β· 22 December 2024

5/5

Google

The service we received from Jack and Sam at Hunters was absolutely impeccable. Jack was very straightforward to deal with in terms of obtaining their services and proceeding with the sale, while Sam seems to man the engine room in the office. Her communications were timely, regular and always professional. Jack also provided excellent guidance when it came to purchasing our new home, even though it was with a different agent. Easily one of the most effective, efficient organisations to work with, while maintaining a friendly atmosphere. Absolutely great!

Sinead Β· 25 November 2018

5/5

Google

We have used Hunters Stourbridge twice now and both times have received excellent service. Sam in particular worked extremely hard to ensure our sale and purchase ran as smoothly as possible, and was always available for advice or reassurance! Thank you very much to Sam, Steve and all the team. Would thoroughly recommend!

Anna Β· 26 July 2024

Agent replied Β· 23 November 2024

Thank you for the fantastic review Anna! It has been a pleasure to assist you and should you need us again, we would be glad to help.

5/5

Google

Absolutely thrilled with the service we have received from Hunters. As first time landlords with a property to let we were taken through the whole process by Elisha Hennessey who was knowledgeable and professional at all times. The house was marketed quickly and a suitable tenant found within days! We wouldn’t hesitate to recommend Hunters and Elisha for letting or sales, a very professional company.

Mark Β· 24 November 2023

Agent replied Β· 23 November 2024

Hi Mark, thank you for your 5* review and recommendation! We are pleased to hear you are thrilled with our service standards.

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