Hunters Stourbridge reviews in Dudley

★★★★★ 5/5

Google

The entire team at Hunters, Stourbridge are absolutely fantastic. We received a brilliant service from valuation to completion The sale of our house included issues with buyers who wasted time. Yet, the team worked hard to reach out to potential buyers & listed the property in a delightful way. Nothing we asked ever seemed too much for them and they kept us informed continually. I cannot thank them enough and would recommend them every time. Many thanks to Steve, Jack, Harry & Sam for your hard work & knowledge in selling our house.

Sarah · 25 November 2019

★★★★★ 1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025

★★★★★ 5/5

Google

I’m currently looking for a new property so have had many dealings with a lot of estate agents and I can honestly say that hunters have been amazing. I have emailed and rang regarding so many properties and I’m just ignored by others but both Abi and Elisha have rang me back the same day, I was even able to view a property the same day I enquired about it another just a few days later. Their customer service has been second to none and I would recommend them without hesitation to anyone looking for a new property

Lisa · 10 November 2024

★★★★★ 5/5

Google

Abi was super helpful during the whole process, showed us the property twice! Quick response and was a pleasure to work with, would highly recommend!

Aj · 20 January 2026

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks! This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 5/5

Google

Elisha has always been kind, very professional and most of all very helpful whenever I've had a issue.

Samantha · 11 July 2026

★★★★★ 5/5

Google

Our experience from the the first meeting with Steve through to Sam handling our case onto completion, has been first class and we would highly recommend Hunters. Our move proved tricky at times, and Sam was always on hand to give updates on a regular basis. Thanks to the team!

John · 24 November 2023

★★★★★ 1/5

Trustpilot

Criminals

Misrepresentation, poor service, property management and unlawful practice Unlawful terms in the tenancy agreements, do not uphold their mutual terms as the agent, assume consent to access outside of tenants availability and threaten to break in unlawfully. Have done repairs in house that have caused injury and condition of rental has damaged tenant belongings, mould not disclosed, just covered up to blame tenant later when we leave, constantly asking for access and putting employment at risk but accuse tenant of breach when asked for compensation as in the tenancy agreement . Barely manage property unless theyve been reminded something important has expired. Estate agent happy to make threats to break and enter without legal knowledge, on behalf of a company that is owned by another agent that is well known for illegal practice, unsure if landlords know the legality of the contracts they've signed with Hunters without knowing and checking whether the terms are legal and lawful. Convinced they will be attempting to take money from the deposit as a form of ponzy scheme that pays for more unsafe repairs in propertys, check your doors, lights bulbs and curtain rails dont fall on your child's head, and if the property sets on fire Hunters will deny any accountability, so I doubt they will have integrity in the case of death and if you lose your job because of them they'll kick you out after breaking in (illegally) to make it possible to kick you out. Staff cant cope with reading lots of words in a row, so they don't acknowledge or respond to complaint and the staff will reframe anything you say or do in their favour anyway. Eve's review confirms our experience, its almost the same. They will evict if you ask them to ensure your home is safe and to uphold their mutual terms of the tenancy, they do not follow the eviction to repossession procedure lawfully and expect you to agree to hand the keys back by the notice period they decide at random without serving recorded notice and further violating access law. Using commercial laws for residential properties hoping noone will notice and they will not be accountable when the landlord is in court at their own expense.

Beth · 11 November 2025

★★★★★ 5/5

Google

Brilliant from start to finish! Can't thank Jack enough for all his efforts to ensure a smooth transaction. Nothing was too much trouble, with a great wealth of experience on hand at all times!

Tom · 24 September 2024

★★★★★ 5/5

Google

We dealt with Harry at Hunters whilst buying our first house and he was brilliant in helping push through what could have been a much longer process without his help! Harry was very on the ball and kept us in the loop at all times and whenever the rest of the team assisted they were always very helpful. I would highly recommend Hunters to anyone looking to buy!PositiveResponsiveness, Professionalism

Kelly · 12 January 2022

★★★★★ 5/5

Google

We had a wonderful experience with the lettings team, particularly Elisha. She was very thorough, professional and helpful right from the beginning. We were kept informed at every step and the whole process was very smooth and hassle free. Highly recommended.

Saurav · 7 August 2025

★★★★★ 5/5

Google

Can't speak highly enough of the team, fantastic throughout the whole process.

Richard · 11 August 2026

★★★★★ 5/5

Google

Excellent cooperation from elisha very helpful in every step of the application

Sadam · 11 August 2026

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 5/5

Google

I can recommend Hunters 100%! They made selling our house easy, and when we needed to tackle issues within our chain, our personal contact Ellie was superb! Her dedication to her job is second to none.

Carly · 26 July 2024

★★★★★ 5/5

Google

Ellis went above and beyond selling our house (multiple times) He was informative, always easy to get hold of, personable and did an incredible job communicating between us and our house buyers. Ellis made selling our house/moving house a great experience. Would highly recommend Hunters and Ellis especially!!

Kirsty · 24 November 2023

★★★★★ 5/5

Google

We used Hunters Stourbridge for the sale, which was handled principally by Jack, not only did they deal with our sale they also liaised with solicitors not only for our sale but also for the purchase of the house we were buying and the construction company company who were at the end of the chain. They went above and beyond and I cannot speak more highly than that. Our thanks for the for the excellent service by Jack and all his staff.

Tony · 24 September 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Highly Recommend I have been a landlord for several years, and I cannot speak highly enough of the fantastic service provided by the team at Hunters - Stourbridge. Throughout this time, they have been consistently professional, proactive, and always go above and beyond to ensure my property is well-managed. Elisha and Beckie, in particular, are incredibly competent and knowledgeable individuals. They are always on hand to offer advice and support whenever needed, which has been invaluable to me as a landlord. Their attention to detail and commitment to providing excellent customer service is truly outstanding. If you’re looking for a letting agency that you can trust to manage your property with care and expertise, I would highly recommend Hunters - Stourbridge. The team is exceptional, and I am extremely satisfied with their service over the years!

LJ · 24 September 2024

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Google

We highly recommend Hunters as they were professional throughout. Ellis was an excellent communicator and worked hard to ensure that things went as smoothly as they could.

Steve · 3 December 2024

★★★★★ 1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal I tried to make a viewing appointment for a property they had for sale. They said they would phone or email me. Nothing. Tried again two days later. Person I spoke to seemed surprised at what had happened and said would get back to me. Nothing. Were I to be selling a property, I would not be using this estate agency. Perhaps they only do it as a hobby.

Edward · 17 October 2025

★★★★★ 5/5

Google

I recently used Hunters Lettings Department to find a new tenant and set up the agreement for a Rental. Elisha was very efficient, nothing was too much trouble. I would 100% use in future. Thanks

Jodie · 26 July 2024

★★★★★ 5/5

Google

The whole team at Hunters are excellent! They respond quickly and provide really clear information on the properties and processes associated with moving house. Elisha has been brilliant in getting all the things in place for us to move smoothly, we would highly recommend this estate agents.

Richard · 24 November 2023

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023