Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you so much for all the hard work…
Thank you so much for all the hard work and professionalism from everyone but especially Jamie Evans. Not the easiest of sales but we got there in the end. I would highly recommend and have already done so to a number of friends.
Jennifer · 1 September 2018
Agent replied · 10 June 2024
Thank you Jennifer for your kind review it is appreciated. I agree that it wasn't the easiest especially as we had to more and more of the conveyancers work in order to get it through. We got there in the end. Thank you.
★★★★★ 5/5
GoogleHaving recently been first time buyers we decided to purchase our first property from Billingham Taylor following a recommendation and was highly impressed. We received an excellent, professional service throughout the whole process especially from Kelly Davies (Dudley branch) who made the whole experience stress free and was able to answer all of our questions with her extensive local knowledge. I would definitely recommend Kelly and Billingham Taylor to any one looking to buy or sell.
Kirsty · 12 September 2017
★★★★★ 5/5
TrustpilotExcellent service
We recently bought a house through Billingham & Co in Stourbridge and the customer care we received from Giles was excellent. Giles went out of his way to help us on several occasions ,nothing was too much trouble. Fantastic service.
Liz · 5 September 2019
Agent replied · 10 June 2024
Hi Liz, Thanks for the kind review it is appreciated. I have passed your comments onto to Giles and he was thrilled that you were pleased with his service. Kind regards.
★★★★★ 5/5
GoogleHighly recommend Billingham & Co! Have recently used them to sell my house and they were fab. Phil, Natalie and Jez were all so helpful. Natalie especially went above and beyond to ensure that everything went smoothly.
Katie · 28 March 2024
★★★★★ 5/5
TrustpilotWe purchased a home recently for sale…
We purchased a home recently for sale with Billingham & Co. The house was presented well, great advert on rightmove and honestly reviewed. Natalie at their Dudley branch was a delight to work with towards purchasing this property. She was professional and honest in every way from start to finish. I can highly recommend using these to purchase from or even to sell with in the future.. Thank you for the house warming gift Natalie.. From Mick & Vivien (Codsall)
Michael · 23 September 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotWe recently completed our first home…
We recently completed our first home purchase using Billingham &Co.The service they provided from start to finish was fantastic!We were previously using another estate agent for another property that did not go ahead and the difference was night and day.The team at Billingham & Co were professional, friendly and always kept us in the loop at every step of the journey.Jez looked after our process and was always on the ball, responding in a really timely manor. Even when he was on annual leave for our completion there was a seamless handover that meant someone always kept us informed and reassured every step of the way.I couldn't rate these guys any higher, they were fabulous.Plus the card and moving in box was a beautiful touch! Thank you all.
Lucy · 4 September 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
TrustpilotVery happy with agance
This is not the first experience of working with agencies . Natalie from Building &Co is a very nice responsive agent. She solved all the issues quickly. She answered the case clearly . I am very pleased with the work of the agency . I had a problem with understanding because of my poor knowledge of the language. But Natalie very politely explained the same thing several times . Thank you for your patience, understanding and your work.
Shakhnoza · 3 December 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotProfessional, kept me informed all the way
I used the Dudley office for sale of my previously tenanted property and was impressed by Jamie Taylor Branch Manager, who did the valuation, excellent photos, and well worded sales particulars and also Natalie Fellows,Senior Sales Consultant who dealt with the rest of the sales process. They both acted in a very professional and competent manner throughout. I would happily recommend Billinghams to family and friends.
Dennis · 11 December 2020
★★★★★ 5/5
TrustpilotGiles Harvey 🥳
From start to finish Giles has been fantastic!We had an incredibly difficult sale due to Covid, a resale and a cancelled mortgage - but he has been by our side every step of the way! It’s been such a long process, but he’s provided advice and guidance throughout and we couldn’t have wished for a better service. Thank you Giles, you really are a credit to Billingham&Co!!
Lacie · 25 August 2020
★★★★★ 5/5
GoogleSuch amazing service, with especially thanks to Victoria who helped us find an amazing property which we now call home.
Me and my partner had a bad experience with another estate agents, and were not …
Laura · 16 April 2020
Agent replied · 11 June 2024
Dear Laura, Thank You so much for your 5 Star Service Review. Best Wishes, Billingham & Co Dudley
★★★★★ 5/5
GoogleI found Billinghams, and in particular Jamie and Keely very calming, helpful and charming although my sale and purchase were not easy they conducted my business with great skill under these trying times, lastly we were still able to have a laugh through all this right to the moving in. Thanks Both of you, I know it's your job but well done anyway.
David · 16 April 2021
★★★★★ 5/5
TrustpilotFantastic service from valuation to completion!
Fantastic service from initial valuation to completion. Giles and Jez were knowledgable, helpful and were on hand to assist with any queries. Nothing was too much trouble even though I called them almost everyday! Great service!
Dean · 27 June 2019
Agent replied · 10 June 2024
Thanks for the 5* review Dean, we're glad you enjoyed our service. If you would like a 5* service when selling your home, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotAbsolutley outstanding
Mary · 28 November 2025
Agent replied · 24 February 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotI would highly recommend Billingham and…
I would highly recommend Billingham and Taylor. From start to finish it was a first class service, Victoria was amazing she helped me through my purchase with the utmost professionalism. Nothing was too much trouble.
Carole · 5 February 2019
Agent replied · 10 June 2024
Thank you for you succinct and positive review. We are really please that you received the service you deserved. Kind regards. from the Directors of Billingham & Co.
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional. Received a courtesy call back on the house I had booked a viewing on, agent seemed pleasant enough. They pointed out there was mining in the area so that was why it was cash buyers only. We thought that was the reason and said we still wanted to see it. Silence. "Hello?""But you would have to be a cash buyer""Yes?""But can you proceed?""Yes."More silence. This continued till I told them to just leave it. Very condescending and unprofessional, do you really think it's a good idea to presume how much money potential clients have? It's no wonder you haven't sold the house since you won't let people make a viewing. Will never use in the future.
Abi · 11 February 2020
Agent replied · 10 June 2024
Dear Abi, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.We have a duty under the consumer protection regulations to be upfront to potential buyers about any material facts that we know will affect your purchasing decision. In this instance, the property was deemed unmortgage-able due to the vicinity of a mine entry and therefore our client requested only cash buyers.Please feel free reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Your sincerely,Matt BillinghamDirectormb@billingham.properties
★★★★★ 5/5
GoogleCouldn't be happier with the service provided by Billingham
& Co especially Jamie and Victoria. They made the whole process of selling my property stress free and would definitely recommend them.
Sharne · 16 April 2020
Agent replied · 11 June 2024
Dear Sharne, Thank You so much for your 5 Star Service Review. Best Wishes, Billingham & Co Dudley
★★★★★ 5/5
GoogleJamie and the team provided an exceptional level of service throughout the sale. I would highly recommend them to sell your property. My sincere thanks go to the whole team.
Phillip · 12 June 2020
Agent replied · 11 June 2024
Dear Mr Stocking, Thank You so much for your 5 Star Service Review. Best Wishes, Billingham & Co Dudley
★★★★★ 5/5
TrustpilotWould recommend this agent
As a novice to selling property, I liked the fact that it was an agreed overall figure at the start of the process rather than being a percentage of this and a percentage of that and depending on if this done. I knew where I stood from the beginning. The initial viewing ran smoothly and the photographs taken represented the property well, with a good sale price being given. Throughout the process the staff have been very friendly and helpful, have worked very hard and have kept us fully informed at every step of the way. A successful sale was achieved. Many thanks.
J · 12 September 2019
Agent replied · 10 June 2024
Hi Josephine, Thank you for your lovely and detailed review of the service you have received. We are glad that we lived up to your expectations and made it as stress free as possible for you. Good luck for the future and thank you for your business.
★★★★★ 5/5
TrustpilotThank you so much Natalie.
From the time of our initial enquiry for 8 Clent Hill Drive, Natalie has been so helpful and professional in dealing with our daily updates. Always very polite to answer our queries and for meeting our daughter Suzy on our behalf for the viewing. Thank you so much Natalie for helping us to secure a beautiful house, much appreciated.
Sandhu · 10 March 2021
★★★★★ 5/5
TrustpilotCommemdation
I would like to offer commendations to Kelly.From the initial viewing of the property, Kelly demonstrated a very professional mannerism and ensured that further viewings were accommodated accordingly.Throughout the whole process, Kelly kept me well informed of all developments and her support was simply outstanding throughout.I cannot thank Kelly enough for helping me and I am now in my dream home!!Best wishes for the future.
Marie · 19 December 2018
★★★★★ 5/5
TrustpilotSale of Chantry Road
Caroline as been excellent, always informative and contactable. I would definitely recommend Billinghams to anyone looking for a reliable estate agent.
Antony · 18 February 2022
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Caroline.
★★★★★ 5/5
TrustpilotI was selling a house on behalf of the Church
I was selling a house on behalf of the church so many issues relating to Charity Law. However, the team at Billinghams were patient and understanding and helpful in every way. It took eight months for completion to take place!
Mrs · 7 June 2023
★★★★★ 5/5
TrustpilotNatalie was especially helpful to me…
Natalie was especially helpful to me throughout the process. I couldn't of managed without her support and efficient nature. Thank you!!
Tina · 14 December 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotBillingham and Taylor - Brierley Hill Branch
Jon and Jamie, were beyond fantastic. Warm, honest, friendly professional services throughout the whole house purchase process. No question was too much and gave good information in efficient timelines. Throughout the whole process we received excellent service and even when external barriers outside of their responsibilities arose, they still went the extra mile to contribute to helping us to complete and enter our new home on scheduled time. Excellent. Thanks again Jon and Jamie. Would highly recommend to anyone looking in the surrounding areas. 1st class service throughout.
Carl · 3 July 2018
Agent replied · 10 June 2024
Hi Carl. Thank you for your kind and detailed review of your recent experience with our company it is appreciated. We always endeavour to go the extra mile in order to ensure that our deals go through. We are glad that it was a pleasurable experience. Good luck with your new home.
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