Trusted Agent profile · Dudley

Billingham and Co Estate Agents Dudley reviews

4.9

★★★★★ Excellent

309 reviews across 2 platforms

Billingham & Co King Charles House, 2 Castle Hill, Dudley, DY1 4PS

Billingham and Co Estate Agents's office in Dudley, at Billingham & Co King Charles House, is rated 4.9 out of 5 across 309 reviews on two platforms, including 91 Google reviews rated 4.9.

Google logo

4.9 / 5

91

Reviews on Google

This office

Trustpilot logo

218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Trustpilot

A great job by Natalie at Billingham &…

A great job by Natalie at Billingham & Co selling our house and bringing it to a speedy conclusion, even obtaining an exchange of contracts ten days ahead of completion (which doesn't happen very often these days). Well done and thank you Natalie.

John · 19 June 2024

Agent replied · 24 August 2024

Dear John, Thank you so much for taking the time to leave a 5-star review of our services. Natalie and the sales team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Excellent service, super friendly team

I recently bought my first home through Billingham & Co. and the service was superb.Kelly was fantastic co-ordinating between buyer and seller and I knew where everything was upto before I even realised I needed to know. When/if it comes to selling the property on, or if someone I know is looking for an estate agent I would have no problem recommending Billingham & Co as a fantastic choice they could make.

Pete · 23 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

5/5

Trustpilot

Fresh outlook and house sold, that’s Alice!

Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made

RichardWilliamsElevens · 6 May 2026

Agent replied · 24 September 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Outstanding performance

From the outset Jamie was very positive about a bungalow that another estate agent had seen little value in. He could see the potential which he shared in a professional, warm and friendly way. I liked his willingness to use more modern methods - videos, social media - and to seek a wider market than we might have expected. He was honest in explaining that we would soon know whether we were asking the right price. He promised his team would be working hard - and they were. I felt absolute trust in them and their ability to sell - partly because they didn't provide a flowery sales pitch for the house. They sold the bungalow in record time (2 months from start to finish) and for a price that suited everyone. I was selling from a distance, but could leave everything to them knowing they would keep me informed of every stage. Can't thank them enough!

D · 27 October 2018

Agent replied · 10 June 2024

A lot of people who work in sales promise the earth but don't deliver and Estate Agents tend to be put into that camp. We are real local property experts who do care about the customer service our clients receive and work exceptionally hard to get the right results. We are glad that you researched the local agents and chose wisely. Thank you from the Billingham Taylor Dudley Team for you kind and detailed review of our service it is greatly appreciated.

5/5

Trustpilot

Alice Cowsill was amazing

Alice Cowsill was amazing!

David · 20 August 2025

Agent replied · 25 September 2025

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Professional, charismatic and proactive.

From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.

Jordan · 4 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

5/5

Trustpilot

Billingham and Co review

Can't fault Billingham &Co they went out of their way to help with the both the viewing and buying process, Gemma was very helpful when nearing completion by chasing solicitors and even in some cases doing their job for them will definitely use in the future

Scott · 27 September 2023

Agent replied · 10 June 2024

Dear Scott, Thank you for your review it is greatly appreciated and your comments will be shared with the team.

5/5

Trustpilot

Fantastic 5* Service

Just completed on a property sale through Jeremy Rhead at Billingham & Co. Having brought & sold before, I knew what I didn't want from an agent!

Joanne · 9 March 2026

Agent replied · 7 June 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Really excellent service from the…

Really excellent service from the company, especially Natalie and jez rhead from the dudley branch .Thanks to both of you for the great service and support that given to us .Iam new here ,from my experience i received very good service and support from them .i have no words to express .They both were professional and honest in every way from start to finish and any time i can contact them .i really get best servicefrom the company..i can highly recommend them . Me and my family really thankful to both of you and whole team.

Anish · 26 May 2023

5/5

Trustpilot

This company is amazing

This company is amazing! Victoria is priceless and went over and beyond her role as a estate agent through a very hard sale caused by the buyer, she listened to me cry and did EVERYTHING she could to make the problem better. She would chase solicitors when they wasn't getting back to us and sympathise with the situation we was in ....... outstanding member of staff worth her weight in gold!

Anna · 13 January 2019

Agent replied · 10 June 2024

Hi Anna,Thank you for your lovely review about your sale and more importantly the service provided by Victoria. It was one of those hard ones and just shows how important it is to have the right person and company pushing and going that extra mile for you. We look forward to seeing the new place once you have settled in.Thanks Jamie Taylor (Director).

5/5

Trustpilot

Buying and selling with Billingham & Co

I have nothing but praise for the whole team at Bellingham & Co. From start to finish, they were professional, approachable and incredibly helpful throughout the entire process.

Mumta · 24 September 2026

5/5

Trustpilot

I have just brought my first house

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

K · 10 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

5/5

Trustpilot

Excellent service

Excellent service, especially from Natalie and Kelly. Thanks to both of you for being so understanding and helpful and just generally friendly. Thanks to Phil as well from the beginning of putting our house on the market, a genuine person non pushy and just likes a general chit chat on a normal level.Thanks again BillinghamsMr K Harper

Kevin · 7 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie, Kelly and the Dudley Team.

5/5

Trustpilot

The team and Billingham Taylor

The team and Billingham Taylor, Brierley Hill were brilliant in their communication throughout my home purchase experience. We had solicitor issues on both sides, however the team kept both sides constantly updated and on the same page. Had it not been for the team the purchase would have definitely taken a lot longer with more issues. I would definitely recommend anyone looking to use their services.

Adnan · 7 September 2018

Agent replied · 10 June 2024

Hi Adnam, Thank you for your kind review it is appreciated. I am glad that you had a positive and stress free experience.

5/5

Trustpilot

Very professional agency

Very professional agency. Jez was brilliant, really helpful. He went above and beyond, helping with everything to do with the sale, even things that weren't within his remit!!!

Jenny · 21 April 2024

Agent replied · 9 June 2024

Dear Jenny, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

House Purchase - Jez

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

Amy · 3 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

5/5

Trustpilot

Natalie was very helpful from start to…

Natalie was very helpful from start to finish and billingham in general are great, they also have people who will set up all your bills for you! Which helped me a lot as I work a lot and also have university I struggle to find the time and they took care of it all.

Daná · 1 December 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

5/5

Trustpilot

Victoria has been absolutely amazing…

Victoria has been absolutely amazing from day one to help us get into our beautiful new home, she kept me calm when calling up worrying if things had changed or if anything was to go wrong! Highly recommend her service to anyone, regular contact from victoria has helped my anxiety so much and wouldn't of got through it without her...Massive thank you victoria

Cheryl · 21 June 2019

Agent replied · 10 June 2024

Hi Cheryl, thank you for your review, and for especially mentioning the person that you dealt with, it is appreciated. It is a highly stressful process and people often don't understand what is involved and how emotional it can be. Glad you were happy with the service and good luck in your new home.

5/5

Trustpilot

Excellent company

Have just recently rented a property through this company. Natalie was dealing with our application, made it very simple and stress free from applying for the property to picking up the keys! Was very attentive and answered any questions we had. Especially as this was our first time private renting! Highly recommend :)

Shauna · 22 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

5/5

Trustpilot

Excellent service

Phill was professional and an exceptional estate agent best I have ever dealt with and I have moved several times over the years . Was a pleasure doing business with

M · 19 May 2025

5/5

Trustpilot

Highly recommend Alice

highly recommend Alice. Her customer service is second to none, hence l have always used her services over the past 15 years with buying and selling our family homes.

Great · 2 April 2025

5/5

Trustpilot

Thank you to everyone

Thank you to everyone, especially Richard. After an awful experience renting with another agency, billingham and co made my move into my new house really easy and were completely professional. I feel like I chose the right agency this time and would recommend to anyone looking to move homes. My new home is so beautiful!

Samantha · 27 June 2019

Agent replied · 10 June 2024

Hi Sam, glad that you were happy with the service from start to finish. I shall pass your comments on to the big man myself. Enjoy your new home.

5/5

Google

Victoria was brilliant. She has worked tirelessly to get my sale completed and would quite happily harangue solicitors if they were being slow. Without her help I would have disappeared down a pit of despair weeks ago. Worth every penny. The solicitors however....

Andrew · 16 April 2022

Agent replied · 11 June 2024

Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co

5/5

Trustpilot

Great helpful team

Many thanks to Billinghams for the help I received from Kelly and Phil who were extremely helpful from star to finish.Nothing was too much trouble and I would highly recommend this company for any property dealings that you are considering in the future

Pamela · 16 February 2022

Agent replied · 10 June 2024

Hi Pam, Thank you for your review it is appreciated. I shall pass your comments onto Kelly and Phil.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Billingham and Co Estate Agents's Google reviews

Questions about Billingham and Co Estate Agents Dudley

How many reviews does Billingham and Co Estate Agents Dudley have?

Billingham and Co Estate Agents's Dudley office has 309 reviews across two platforms: 91 on Google, 218 on Trustpilot (across the whole business).

What is Billingham and Co Estate Agents Dudley's rating?

Billingham and Co Estate Agents Dudley is rated 4.9 out of 5 across all 309 reviews, and 4.9 out of 5 on Google from 91 reviews.

Where is Billingham and Co Estate Agents's Dudley office?

Billingham and Co Estate Agents Dudley, Billingham & Co King Charles House, 2 Castle Hill, Dudley, DY1 4PS.

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