Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAgreed to buy a house over the phone subject to me viewing the property. They told I Had to wait 10 days because the vendors was away on holiday.I live some distance away So I booked and paid for a hotel in cast of traffic .Just had a call saying that they sold it to someone else for more money. If the deal falls through don’t come back to me!
Kev · 25 September 2024
Agent replied · 25 October 2024
Firstly Kev, I must address your first sentence by ‘Agreed to buy a house over the phone subject to viewing’. By no means was an offer made or agreed between you or our sellers, figures were mentioned by you and that was all. I completely take on board the frustration that a viewing was later on able to be booked in before your scheduled appointment, however as explained we were briefly notified by the sellers that an earlier date was now possible for clients to view. You being some miles away it didn’t occur for us you’d be able to make such swift arrangements however that is a a learning curve for me not to assume. Regardless of this outcome the sellers have accepted an offer which is significantly higher than the figures you mentioned. I also recall you mentioning that you would make a trip out of your visit to view other houses so I feel pinning your overnight arrangements on us is slightly harsh. Regardless of one another’s opinion, I am sorry you’re unhappy and wish you all the best with your property investment search.
★★★★★ 5/5
GoogleAbsolutely lovely people, really welcoming and polite when booking viewings, I’ve viewed properties and have the upmost respect for Sharon would who has supported me on viewings, she is honest, trustworthy, down to earth and literally has … More
Rebecca · 10 October 2025
Agent replied · 17 October 2025
Wow! What a beautiful review! Thank you so much Rebecca. We hope to find that home for you soon 🏡 …
★★★★★ 5/5
GoogleAshley and his team provided the most fantastic service from a sellers perspective. We were kept up to date with updates throughout the process of sale by means of modern communication such as whatsapp rather than the traditional calls and emails which so often require a longer turnaround time to get answers from.
This is the second property I have sold through Ashley, and have already recommended him to a number of friends, and colleagues.
The quality and attention to detail doesn't stop at Ashley. His whole team were thorough and attentive to our needs throughout the whole process from day 1 discussions over prices where Ashley demonstrated superb market knowledge and a genuine, reasonable offer which was achieved within days rather than weeks. This quality was followed through all the way through day of completion where all parties needed to be aligned and the hardworking team they have all enabled this to happen.
Couldn't recommend enough 5*****!
T · 28 February 2024
Agent replied · 25 October 2024
This review means so much Tom! Thank you so much for your kind words and not just trusting us to sell one property for you but two!
Enjoy your new family home 🏡
★★★★★ 5/5
GoogleWe cant thank Ashley and his team enough for their fantastic and professional service through the sale of my late mother’s property. The team was recommended to me and it was clear immediately that they would offer a first rate service. Even though there were difficulties in the sale due to legal issues they gave regular updates, we’re available to discuss options and processes and helped facilitate the sale process. I have no doubt that if I had chosen anyone else the process would have collapsed so we would recommend this company to anyone due to their high quality service, professionalism and dedication.
Darren · 29 January 2024
Agent replied · 25 October 2024
Thank you Darren, your support is massively appreciated 🙏 …
★★★★★ 5/5
GoogleAshley Would was recommended to me by a relative. I can clearly see why. Ashley and his team exemplifies how excellent customer service is put into practise. From first meeting, Ashley was honest and open and quickly secured a sale. I received lots of help from Ashley and Team, organising gardeners and recommending reliable tradespeople. I was kept well informed throughout the process with regular, concise and informative appraisals on progress. The process, from start to finish, was completely stress-free. So, a million thanks to Ashley, Jess, Charlotte and Sharon, it's been a pleasure working with you. I wish you continued success and look forward to recommending you to everyone I meet who is hoping to sell a property.
Alan · 29 January 2024
Agent replied · 25 October 2024
Thank you Alan for your kind words! 🙏 this means a lot and we really appreciate your custom 🏡 …
★★★★★ 5/5
GoogleWe used Ashley to sell my home. The service received throughout the process from Ashley and his team was excellent, they all went above and beyond what we'd usually expect from an estate agent. The property was listed promptly with great photographs, we were given updates at least every week through WhatsApp, and any questions were answered promptly. I would highly recommend to anyone looking to sell their home to go with Ashley Would.
Sally · 28 May 2024
Agent replied · 25 October 2024
Thank you so much Sally! It was a pleasure to help and I hope you guys are all settled now ☺️🏡 …
★★★★★ 5/5
GoogleFamily members recommended Ashley Would Estate Agents when I decided to let my flat , and I couldn’t be happier that I took their advice. Fantastic service from the team - professional yet friendly; helpful yet not over-bearing. The attention to detail by Ashley & his team really helped to make the process easy, and a tenant was secured & moved in within just a few weeks.
As they continue to manage my property I can sleep easy at night knowing that it is in safe hands.
I recommend this business to all of those wanting to sell, or let, their property; you will not be disappointed with the service you receive! Thank you Ashley & Team :)
Charlotte · 30 November 2023
Agent replied · 25 October 2024
This is such a lovely review! Thank you so much Charlotte! Your business is appreciated.
★★★★★ 5/5
GoogleAfter finding the perfect property for our family on Ashley's site we needed to sell both our properties and Ashley and his EXCELLENT team gave us the best advice and support throughout the process.we had few hiccups along the way but Ashley and his team were always there to help and you won't find this with other estate agents as from previous experience.
Highly recommend and wouldn't go anywhere else in future.
Linda · 28 April 2024
Agent replied · 25 October 2024
Aw! Linda this is really sweet! We loved helping you guys and enjoy your new home 🏡🥰 …
★★★★★ 5/5
GoogleI decided to sell my flat and had meetings with various high street Estate Agents and just wasn't happy with them. I was recommended Ashley Would and from the first meeting I had with him I knew I was going to go with him to sell our flat. I found him friendly, professional, knowledge and he treated me like a client and not just another house to sell. This went for his whole team too they were really helpful if I ever had a question when Ashley wasn't available (which is very rare as he's a workaholic)😊
The videos and pictures Ashley took of my flat were amazing and not like any I had seen before. After posting it I received alot of interest! Ashley ended up selling my flat a few things with the vendors pulling out for various reasons, which was frustrating andnstressful however Ashley kept me upstated every step of the way and I felt as though I had a friend helping me sell my flat and not a robotic estate agents saying things i wanted to hear or what benefited them.
I just wanna say a massive thank you to Ashley as his determination to sell my flat was greatly appreciated. He managed to sell my flat and took all the stress from me when dealing with not only the vendor but the soliciors too.
If I move house, which I'm not planning to do in a hurry, I'd definitely use Ashley Would Estate Agents and would highly recommend him to anyone looking for a personalised approach to selling their property. Thank You, Jodie x
Jodie · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Jodie! Lovely words that are very much appreciated. Thank you and enjoy your wonderful new home 🏡 …
★★★★★ 5/5
GoogleI have recently brought a house . Ashley was the estate agent selling the property to me . They were so helpful and we set a group chat on WhatsApp so any questions or queries were answered straight away and was kept updated on anything and everything that was happening with the sale . They were really friendly and professional and would definitely use them again if I wanted to sell my house . Great service and a great job !!!!
Victoria · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Vicky. We hope you enjoy your new home 🏡 …
★★★★★ 5/5
GoogleAfter using a high street estate agents to sell, and being very disappointed with them we were recomended by a friend to try Ashley. We had a few other high street ones also giving us a quote, but Ashley came out tops as he was sincere and honest and really enthusiastic. We went through Ashley and had updates and constant communication with him and his team, something i had to chase with the high street one, who once they got our business seemed less interested.
After selling our house thorugh Ashley, we had constant updates on the sale all the way through to the move date.
I have recommended him to people i have met as his work was exceptional. Keep up the good work.
Jane · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Jane and Mark! Really hope you are settled in your new home 🏡 …
★★★★★ 5/5
GoogleThe purchase of our house was far from simple but having Ashley and his team on side to support and guide us made it a whole lot less stressful. Ashley gave us honest advice and was always on the end of the phone when needed. He helped us to push solicitors when needed and supported us through what felt like a hopeless situation! In the days leading up to us finally getting our keys, Ashley’s team were exceptional..I still don’t think we’d be in today if it wasn’t for them supporting us!! Would completely recommend to anyone. Thank you Ashley and team (we are never moving again but if we ever did we’d defo be coming back to you 🤣).
Liz, Dom and Harry
Dominik · 26 October 2023
Agent replied · 25 October 2024
Aw, thank you guys! It was an emotional journey but we did it as a team! Wishing you all the best in your new home 🏡 …
★★★★★ 5/5
GoogleWell what they say is meant to be one of the most stressful times, moving house was anything but that, with the help and guidance of Ashley and his wonderful team!
From the start Ashley set up our own private WhatsApp, keeping us updated with all the news and progress. He did all the relevant chasing up for us. Nothing was a problem to him. We sold our home and purchased our new home with Ashley and it was a dream from beginning to end!
He wasn’t just interested in selling our home but really wanted us to find our dream home to 😇
We are so happy in our new home and all thanks to Ashley & Co.
We will be forever grateful.
A personal service from beginning to end!!!!
Thanks you all so much 😊
Geraldine · 26 October 2023
Agent replied · 25 October 2024
Aw guys! Thank you so much! You are a wonderful family and a pleasure to work with. Enjoy the new house 🏡 …
★★★★★ 5/5
GoogleAnybody looking to move house should consider using Ashley to sell your home. We have found him to be professional, knowledgeable, enthusiastic and committed to supporting his clients. We sold our house early last year and we considered using Ashley initially but in the end, because we were unsure about using an individual agent, we decided to go with a high street estate agent. This turned out to be the wrong decision. Selling our house was the easy bit, finding an onward purchase and progressing the move was much more of a challenge. After making the sale we have not had great support from our agent and communication has been quite poor at times. When it looked like everything could fall though we contacted Ashley again for advice and he helped us even though we were not his clients. Fortunately for us, everything did turn out OK in the end. However, if it had not, I would not have hesitated to ask Ashley to handle the re-marketing of our property. What we have learnt is that any estate agency is only as good as the people, within a high street agency the people may change. If you go with Ashley you know you will always be working with the right person.
Steve · 26 October 2023
Agent replied · 25 October 2024
Thank you Steve. Pleased that everything has worked out for you in the end.
★★★★★ 5/5
GoogleAs first time buyers, me and my partner were struggling to find a new home that was ideal for us. That paired with getting very little to no help from other estate agents made house searching quite a tedious and difficult job.
After getting in touch with Ashley and his team they started getting the ball rolling almost instantly. Finding possible houses that matched me and my partners needs and requirements. It didn't take them long to get us booked in for a viewing on a house that we absolutely fell in love with straight away.
The entire team have a lot of time for their clients and it's clear to see that they really do care for people that decide to buy or sell a property using their service. We received regular updates and they did not hesistate to answer or get information for any questions or queries that we had.
Me and my partner are now happy in our new home which we wouldn't have achieved without Ashley and the team.
It's rare these days to have people that do genuinely care about their customers, with Ashley Would you won't be disappointed.
Overall I would highly recommend using their service to anyone.
Luke · 26 October 2023
Agent replied · 25 October 2024
Wow!! We really do appreciate your kind words and we are so thrilled for you both. Thank you Luke and Jade 🏡 …
★★★★★ 5/5
GoogleWell we’re do we start, Ashley was fantastic from start to finish with us. He was recommended to us by a friend and from the moment we met him, we saw his passion and desire to do the best for us. Our house went on the market on the Tuesday and was sold within 4 days, but was just the start of the journey and Ashley was fantastic throughout. It took us nearly 5 months to find our dream home, and Ashley was supportive throughout and never once put pressure on us to push through and purchase.
As a result, I have recommended friends and family to Ashley and my own parents have recently listed with him. We don’t plan on moving anytime soon, but when we do Ashley will be our only estate agent from now on, his hands on and never to busy to answer even the simplest questions, always giving us an honest and open answer.
Thank you Ashley, you’ve been superb and we wish you nothing but success because you deserve it.
Dan · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Dan & Kelly. Honestly wishing you as a family all the best! Totally deserve it.
★★★★★ 5/5
GoogleI have very little time for estate agents but felt the need to leave this review after viewing one of Ashley Woulds properties with Ashley himself leading the viewing. The property in question wasn't right for us but we left knowing that, when we find the right property, we want Ashley Would Estate Agents to sell our existing property for us. No hard sell, just honest appraisal of the properties good points, acknowledgements of potential negative issues and clear knowledge of the local market all delivered with a warmth I wasn't expecting. In a business sector renowned for sleazy sales types, Ashley was a genuine breathe of fresh air. Well done.
Jamie · 26 October 2023
Agent replied · 25 October 2024
That’s a really kind review! Thank you so much Jamie!
★★★★★ 5/5
GoogleThe Ashley Would team have been amazing! We have just sold our first home. They all made the whole process such a breeze - from Ashley completing the evaluation and photos, Jess - for completing the house viewings, and Charlotte - being out port of call at the end of the phone and taking me through things one multiple occasions! I still can’t believe we have sold our first home - I wish the new owners all the best and hope they love the house as much as we did.
Myself and my husband look forward to working with Ashley and the team with the continuing process of buying our new home.
I know that will do all they came for us and go above and beyond for us once again! I cannot recommend your team enough!
Lindsey · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Lindsey & Louis ☺️
★★★★★ 5/5
GoogleSo, this is the second house we’ve sold with Ashley Would & Partners and we couldn’t be more impressed.
The whole team’s dedication, enthusiasm and commitment throughout the whole selling process is exemplary.
Ashley and his team set and achieve the gold standard which others merely try to imitate.
We would strongly urge anyone thinking of selling to instruct Ashley Would and his fabulous team, quite simply, they get the job done!
With thanks ~
Louise & Alan
Louise · 16 May 2025
★★★★★ 5/5
GoogleGreat service from our first meeting with Ashley right through to completion.
The whole team have been highly professional,regular updates,queries dealt with quickly and all the staff were very knowledgeable. … More
Frank · 10 October 2025
Agent replied · 17 October 2025
Thank you so much Frank. Been a privilege helping and being your second agent to get the job done ✔️
★★★★★ 5/5
GoogleThank you so much for everything you’ve done! Your weekly updates were great as we felt like we were getting a personal service. You certainly seem to have a knack of matching up the right buyers with the right vendors. Fantastic service & we have finally moved into our dream home! It took a while but worth the wait! Thank you for our lovely gifts too (you wouldn’t get that with your ‘run of the mill’ estate agents) 😊
Suzanne · 26 October 2023
Agent replied · 25 October 2024
Thank you so much guys! Absolute pleasure to work with ☺️
★★★★★ 5/5
GoogleAshley and his team have all been brilliant selling our property!
After trying other local agents who give the big sell and don't come up with goods, Ashley was the opposite which was very refreshing.
After a week or so, the right buyer was found and the rest was a breeze. Communication was all there and any queries were always answered.
If you are considering selling then give Ashley and his team a go, you won't be disappointed 👌
David · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Dave & Ruth! Thank you for trusting us after being let down by other local ‘independent’ agents 🙏🏻 …
★★★★★ 5/5
GoogleAshley put our house up for sale with no pressure from him to take on our property. Our house sold within 3 days. Unfortunately it fell through but without any hesitation Ashley re sold the house within a week. Ashley was always there from start to finish always available on the phone and helped us through the whole process including ringing solicitors ect on our behalf. A lovely guy and a great Estate Agent would never use anyone else.
Johnwills3 · 26 October 2023
Agent replied · 25 October 2024
Thank you John! It really is appreciated. So excited for you all in your new chapter 🏡 …
★★★★★ 5/5
GoogleI have had a fantastic experience with the Ashley Would team in Halesowen, from Sharon who supported me to buy the home I fell in love with, to Cori with booking appointments and Jess’s weekly updates (which I looked forward to). From beginning to end it’s been a wonderful smooth journey full of clear communication which is always super friendly. I honestly would recommend to friends, family and anyway going on their home journey. Just so happy in my new home.. thank you.
Lorraine · 2 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.