Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience working with Ashley WouldEstate Agent's when purchasing my new home. From start to finish, they were professional, responsive, and incredibly supportive. The entire process was smooth, and they went above and beyond to ensure everything was handled efficiently.
Their knowledge of the market, attention to detail, and ability to address all my concerns made me feel confident throughout the transaction. They kept me informed at every step and were always available to answer questions or provide guidance. I truly felt like they had my best interests in mind.
I couldn’t be happier with the outcome, and I highly recommend Ashley Would Estate Agent's to anyone looking to buy or sell property. Thank you for helping me
Kaka · 25 September 2024
Agent replied · 25 October 2024
Thank you so much Kaka! Your kind words push us to strive further with new and existing clients ☺️
★★★★★ 5/5
GoogleOur experience as first time buyers with Ashley would estate agents was nothing but amazing. Jess in particular, had a great level of communication with us at all times. You can tell that the team put a huge amount of effort into their work … More
Olivia · 8 November 2025
Agent replied · 22 November 2025
Lovely words Olivia. Thank you so much for taking the time to help our business continue to grow 🏡 Enjoy your wonderful new home 🥳 …
★★★★★ 5/5
GoogleGreat service!
Ashley and his team were friendly, informative and professional from start to finish. There was fantastic communication and a friendly approach throughout by all of the staff. They made the very difficult process of selling much easier and I would highly recommend.
Danielle · 29 January 2024
Agent replied · 25 October 2024
Thank you so much Danielle! Hope the move went well and your all settled now 🏡 …
★★★★★ 5/5
GoogleHighly recommend these guys! The whole process was seamless, from the viewings, to weekly updates and all the way through to moving day. They constantly kept us updated of everyone in our chain, so we were fully in the loop.
Couldn’t recommend more.
Kate · 21 November 2025
Agent replied · 22 November 2025
Very kind words Kate! Thank you so much for taking your time to feedback 🥰 Enjoy your wonderful new home 🏡 …
★★★★★ 5/5
GoogleAbsolutely fantastic!
My selling and buying situation was difficult and messy, however Ashley, Jess and the team put all their efforts in to getting everything completed! They really do put everything into their service, thank you so much!
Terri-Anne · 28 April 2024
Agent replied · 25 October 2024
It really wasn’t a simple sale sadly Terri-Anne but we really do appreciate your trust and kind words. Always happy to help ✨
Enjoy your new home 🏡
★★★★★ 5/5
GoogleWe are almost at completion with our home purchase through Ashley Would. Sharon was lovely at our viewings and Jess has been great, always on hand to answer our questions along the way. Thank you all 🙂 …
LibbyGrace21 · 28 April 2024
Agent replied · 25 October 2024
Thank you Libby! This really means a lot! Not long now 🔑🏡🥳 …
★★★★★ 5/5
GoogleI bought my first home with Ashley Would and the experience was amazing! Jess was so quick with chasing and giving me updates and the whole process was easy and straightforward.
Farrah · 26 August 2024
Agent replied · 25 October 2024
Thank you Farrah! We hope your enjoying your new home 🏡 …
★★★★★ 5/5
GoogleI would highly recommend Ashley Would to everyone who is looking at selling their house. Absolutely brilliant from start to finish. The team really went above and beyond for us, helping us through each step and chasing all the right people for us whenever we needed assistance. The private WhatsApp group was also brilliant, with weekly updates to keep us informed on the latest of our sale. I honestly can not recommend Ashley and his team enough!
Ryan · 25 September 2024
Agent replied · 25 October 2024
Thank you so much Ryan! We try our best indeed and your kind words are massively appreciated 🙏 …
★★★★★ 5/5
GoogleWe recently sold my late father’s property and the whole team were fantastic throughout. Everyone was friendly, professional, and easy to deal with. They worked together seamlessly and made the whole process straightforward. We’re really pleased with the result and would highly recommend them.
Susan · 26 October 2025
Agent replied · 9 November 2025
Thank you so much Susan. It’s been a pleasure helping you.
★★★★★ 5/5
GoogleThis is the loveliest company I have ever come across and they are a family run business so I think that makes the experience even better. From offer to completion it has only taken 10 weeks, which is insanely quick, because they handled everything and advised we use their solicitors which is the best decision we could have made because we completed on the date that we asked for. The communication between Ashley Would and us has been beyond incredible with weekly updates and a WhatsApp group which made everything so much easier with working full time and trying to juggle buying a house. Ashley Would were in constant contact with the solicitors and made sure everything was being done in a timely manner and we were always notified of any changes or updates. I have met a couple of the people in person and spoken to them all over the phone or message and they are genuinely the loveliest and friendliest people and so easy to talk to! They even got us a gift even though it is us that should be thanking them! Genuinely the best Estate Agents in the World and would highly recommend because these people can't do enough for you and I cannot fault them.
Hannah · 27 July 2024
Agent replied · 25 October 2024
This review has put a lump in my throat! I’m so proud of my team but this reviews, these kind words is the reason we do what we do, for deserving people like yourselves, Hannah and Jack. We really do appreciate you as customers and we hope you enjoy your new home 🏡 …
★★★★★ 5/5
GoogleWe were recommended by a friend for Ashley and his team to sell our home. From the first initial chat with Ashley, I knew they were the perfect estate agent for us to use. Ashley is so professional, friendly, knowledgable and certainly knows how to best advertise your home. Our home video and photographs were so beautifully presented like I’ve never seen before. As a family run business all the team we dealt with were so lovely and nothing was too much trouble.
But by far Jess, well what can we say… she was absolutely outstanding in getting our very difficult and long house chain over the finishing line. She kept us updated weekly (using watts app messaging too) to ensure we were always kept in the loop of what was happening at every stage of our house sale up to completion. She went way and beyond, regularly chasing solicitors and keeping the house chain happy.
Thank you all, for helping us move in to our dream home. ☺️
Marie · 27 July 2024
Agent replied · 25 October 2024
Marie, what can I say.. a journey to remember for positive and negative reasons but we did it! Your new home is your forever home at last! Thank you for trusting us 🙏🏡 …
★★★★★ 5/5
GoogleWhat a fantastic, family run business and experience. All the staff are extremely professional and also add that personal touch that is friendly and reassuring. Communication is excellent with the watsapp group and emails. I also used their recommended solicitor who has been excellent too. I was recommended Ashley Would by my son and partner and I have not been disappointed and I will be using them for a second sale of my Mother's house. Thank you so much to all the staff.
Andrea · 27 July 2024
Agent replied · 25 October 2024
We thank you for your trust Andrea and it’s been an absolute pleasure to help 🏡 Happy to help wherever needed ☺️ …
★★★★★ 5/5
GoogleThe most unsettling aspect of property transactions is the waiting. Fortunately, we had the good fortune of working with the thoughtful and proactive team at Ashley Would Estate Agent. They diligently followed up on every stage of the transaction, provided both buyer and seller with detailed explanations of the process, and clarified the reasons behind each step. This allowed us to complete the transaction smoothly and with ease.
Daniel · 15 January 2025
Agent replied · 22 January 2025
Thank you so much Daniel! Your words mean a lot! Enjoy your new home 🏡 …
★★★★★ 5/5
GoogleAs a first time buyer, Ashley really helped us understand the steps to buying a house for the first time and gave us brilliant guidance. Professionalism was second to none and communication was brilliant responding instantly to any questions or queries.
I would highly recommend Ashley to anyone looking to buy or sell and will not be using anyone else moving forward.PositiveResponsiveness, Quality, Professionalism
A · 26 October 2021
Agent replied · 25 October 2024
Thank you Amy, very kind words.
★★★★★ 4/5
GoogleWould like to thank Jess especially. She took time out to actually speak to me when needed. Everything went through well. Felt looked after.
Caroline · 22 October 2024
Agent replied · 8 November 2024
Thank you so much Caroline! Jess, I and the team are happy to have helped.
★★★★★ 5/5
GoogleCan't recommend Ashley Would enough. Jess worked tirelessly behind the scenes to ensure I got my property and was always available whenever I needed to get in touch or ask questions. As a first time buyer it was really lovely to work with a family business who valued me as a customer and treated my concerns and anxieties with such understanding. Would 100% use Ashley Would when buying or selling in the future.
Thank you all !!
Abi · 27 July 2024
Agent replied · 25 October 2024
Really lovely words Abi! Thank you so much and enjoy your wonderful new home 🏡 …
★★★★★ 5/5
GoogleAfter a very unsuccessful spell and poor experience with an internet based estate agent, Ashley was recommended to me….and I’m so glad he was! He showcased my property very well when it was re-marketed with him.
The whole process has been managed very well by Ashley and team, excellent communication and updates with a real bespoke level of service. I have and will continue to recommend him to everyone who requires a reputable company to progress the sale of their property.
I can’t speak high enough of everyone, from start to finish. Simply the best.
Chris · 28 May 2024
Agent replied · 25 October 2024
Wow! Blown away by such kind, thoughtful words Chris. We are so happy to be able to help you move and thank you so much for recommending us where possible 🙏🏡 …
★★★★★ 5/5
GoogleAshley and the team are the most professional, friendly, efficient and knowledgeable estate agents. The overall service, customer care, attention to detail is the best we have ever experienced. After renting my apartment with Ashley, I can’t speak highly enough of the entire service end to end. The dedication, time and effort Ashley’s team put into the whole process is out of this world.
The whole team really take any stress and effort away from yourself and support all parties every step of the way. I feel like I didn’t have to do anything along the process - Ashley did it all!
The service is incredible and the best I’ve experienced. I would 100% recommend Ashley to anyone looking to sell, rent or purchase!
Jordan · 28 May 2024
Agent replied · 25 October 2024
Thank you Jordan! Very kind words and exactly our mission statement 😊 We are very pleased with the overall outcome for your rental property! …
★★★★★ 5/5
GoogleAshley’s personal approach and care made the sale of my property extremely stress free and was always available for any help, advise or questions.
Ashley has great knowledge of the local area and marketed the property with great expertise. He went above and beyond for us & I am very grateful.
Thank you Ash
Scott · 26 October 2022
Agent replied · 25 October 2024
Thank you Scott. My pleasure to help.
★★★★★ 5/5
GoogleWe recently bought our home through Ashley Would Estate Agent and had a truly positive experience. Buying (and selling) a home is a stressful journey with many ups and downs, and this is exactly when you need an estate agent who supports you every step of the way. Ashley Would did just that, offering clear, open communication throughout the entire process and always being available to answer our questions.
The whole team is friendly, approachable, and professional, but a special mention must go to Jess, who was an absolute star from start to finish. They may describe themselves as a family-run business, but the level of service they provide is far beyond what you’d expect, in fact, better than many large corporate agencies we’ve dealt with in the past.
Highly recommended!
Khurshid · 22 July 2025
★★★★★ 5/5
GoogleAfter trying to sell our house through another estate agent with no joy, we decided to go with Ashley Would. They were professional and communicative from start to finish and our house was sold in 6 weeks.
Would recommend to anyone.
Jayne · 3 October 2025
Agent replied · 17 October 2025
Love this Jayne! As second agents we have a point to prove and I am so pleased we managed to do this for you all 🥰 …
★★★★★ 5/5
FacebookI purchased my house through Ashley Would in December. Great communication skills throughout and updated weekly! The staff were really friendly and so approachable I couldn’t recommend these guys enough!!
Angela · 7 January 2026
Agent replied · 22 April 2026
Thank you so much Angela 🙌🏻 Enjoy your wonderful new home 🏡
★★★★★ 1/5
GoogleAgreed to buy a house over the phone subject to me viewing the property. They told I Had to wait 10 days because the vendors was away on holiday.I live some distance away So I booked and paid for a hotel in cast of traffic .Just had a call saying that they sold it to someone else for more money. If the deal falls through don’t come back to me!
Kev · 25 September 2024
Agent replied · 25 October 2024
Firstly Kev, I must address your first sentence by ‘Agreed to buy a house over the phone subject to viewing’. By no means was an offer made or agreed between you or our sellers, figures were mentioned by you and that was all. I completely take on board the frustration that a viewing was later on able to be booked in before your scheduled appointment, however as explained we were briefly notified by the sellers that an earlier date was now possible for clients to view. You being some miles away it didn’t occur for us you’d be able to make such swift arrangements however that is a a learning curve for me not to assume. Regardless of this outcome the sellers have accepted an offer which is significantly higher than the figures you mentioned. I also recall you mentioning that you would make a trip out of your visit to view other houses so I feel pinning your overnight arrangements on us is slightly harsh. Regardless of one another’s opinion, I am sorry you’re unhappy and wish you all the best with your property investment search.
★★★★★ 5/5
FacebookAs a first time buyer, Ashley really helped us understand the steps to buying a house for the first time and gave us brilliant guidance. Professionalism was second to none and communication was brilliant responding instantly to any questions or queries.
I would highly recommend Ashley to anyone looking to buy or sell and will not be using anyone else moving forward.
Amy · 9 March 2021
Agent replied · 22 April 2026
Thank you Amy. Really appreciate your kind words and I’m very pleased you guys found your dream home.
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