Trusted Agent profile · Droitwich Spa · Worcestershire

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Nicol & Co Droitwich reviews in Droitwich Spa

★★★★★ Excellent

748 reviews across 3 platforms

226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY

Part of Nicol & Co, see every office.

Nicol & Co's office in Droitwich Spa, Worcestershire, at 226 Worcester Road, is rated 4.9 out of 5 across 748 reviews on three platforms, including 443 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.

Google logo

4.9 / 5

443

Reviews on Google

This office

Facebook logo

4.8 / 5

208

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

97

Reviews on The Trusted Agent

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Droitwich Spa

Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.

5/5

The Trusted Agent
Seller

A NEW BREED OF ESTATE AGENT WHO GOES MORE THAN THE EXTRA MILE!

One review but based on TWO experiences of Nicol & Co – so no fluke! A bit wordy maybe but surely worth just two minutes of your time given how financially impactive it could be if you choose the wrong estate agent! Throw away the stereotypical view you have of estate agents – I have! When this company was created it clearly didn't want to become just another option – it wanted to be the ONLY option through its innovative approach, amazing attention to detail and a genuine desire to sell your house for the best price and support you throughout the process. Would you be happy if your agent: 1. Not only valued your house higher than anyone else but also went on to exceed the asking price 2. Completed a sale subject to contract within 7 days 3. Kept you updated throughout the process and worked hard on your behalf rather than disappear as soon as the sold sign appears - if your agent managed to secure a sale of course. 4. Made you feel like a VIP when you attended their office. 5. Showed great empathy and took away the stress of selling a house so you could relax. Nicol & Co achieved all of that for me and more! Don't be fooled into thinking a good review is being written just because a good sale price was achieved – it's much, much more than that. Before I met Karen Smith at Nicol & Co I had dealt with another agent and came out of the market appraisal feeling very stressed and daunted by the whole situation. When I met Karen she promised a lot as all agents do. But I had a good feeling about her (aided by great evidential support of her claims) and I'm so glad I put my trust in her and my instincts. She brought together an amazing mix of professionalism, local knowledge and empathy which resulted in a house sale that was so unbelievably easy for me as the seller – something I could never have imagined writing. Of course I know that selling my house was a team effort and the office was so friendly with everyone on the sales team having knowledge of my property – what a great impression for any potential buyer I thought. Normally, when I enter an estate agent's office it feels like you've walked in on something and you stand there waiting until they are ready to speak to you and ask you what you want. So it was somewhat of a surprise when I walked up to the entrance of Nicol & Co's Droitwich office and found Paul Spregg already standing and ready to greet me when I entered. It's these little things that make a big difference!

Chris · 16 April 2016

Agent replied · 8 August 2016

Hi Chris, Thank you for this positive review of the company and our staff. Best wishes

5/5

Google

Very professional, Courteous and patient . Kept us informed through every step of the way. Oh and thanks for the solicitors as well. So good. Would Highly recommend. Such a great team to deal with. You get what you pay for.

Debra · 8 April 2024

Agent replied · 17 April 2024

Hi Debra, thank you for your 5* review of our Droitwich team and your high recommendation. It's great to hear that they were very professional, courteous, patient and you were kept informed at every step. They're always happy to help!

5/5

Google

Dealt with Alex at Nicol & Co while viewing and making an offer on a property, found her really friendly and helpful, couldn't have asked for anything more!

Stephen · 5 July 2019

Agent replied

Thank you so much for your wonderful feedback, it is great to hear that you are so pleased in the service Alex has given you.

5/5

The Trusted Agent
Tenant

Amy Hall

Very happy with Amy. First contact, easy and professional. Visits correctly and quickly organised. I'm now ready to rent the property thanks to Amy's good client follow-up ! Thanks again. Regards.

Clement · 28 October 2016

Agent replied · 28 October 2016

That's great feedback Clement, Thank you for taking the time to talk so positively about Amy Hall! Best wishes Matt

5/5

The Trusted Agent
Tenant

very professional

Amy - was very professional and answered my questions quickly and efficiently. Also called me when she said she was going to - nothing was any trouble. thank you Amy .

Clare · 27 October 2016

Agent replied · 28 October 2016

Thank you for the feedback Clare. Best wishes Matt

5/5

Facebook

Leanne was thoroughly professional throughout my purchase. She carefully nudged the solicitor when necessary and everything proceeded smoothly and quickly.Many thanks.

Paul · 26 June 2021

Agent replied · 30 April 2023

Hi Paul, many thanks for posting this review and for recommending us to others. We are delighted to hear that your purchase went through smoothly and hope that you are very happy in your new home

5/5

The Trusted Agent
Buyer

Finding our first home

Paul helped us to find our dream first home, which took many different viewings, during which Paul was friendly, professional and helpful. He was quick to contact us when a possible new home came onto the market and (unlike some other estate agents) took on board our comments on properties we viewed to help find the house to make our first home.

Ben · 3 May 2017

5/5

Facebook

Leanne and the team were amazing. Had such a hard time selling my house with sales falling through and other difficulties during all the lockdowns. I had regular communication from Leanne who sounded as happy as I was when the sale completed!! Would highly recommend. Thank you so much to you all for everything.

Karen · 1 February 2021

5/5

Google

Nicol & co have been fantastic throughout the sale of our house and the purchase of our new one. From our first meeting with Robin, the numerous phone calls and emails with Dan and sales progression with Rachael, they've all been amazing. Very friendly and have been great at advising us and helping us through the process. Thanks all 😊 …

TheMexicaliKid · 4 July 2022

Agent replied

Hi TheMexicaliKid, thank you for the lovely 5* review! We are delighted to hear that the everyone provided you with such good service and that you are pleased with how your transaction was handled throughout the selling and buying process. It will be our pleasure to assist you again in the future! With very best wishes from all the team

5/5

Facebook

We have just sold our house through Nicol's and cannot praise them enough! They are so professional in all areas, All the staff are very friendly and helpful, especially Gemma who was so patient and lovely! Having dealt with a lot of estate agents, Nicol's are without a doubt in a league of their own thank you once again, Jane,Phil & Family

Jane · 19 March 2015

5/5

Facebook

We have just sold our house through Nicol's and cannot praise them enough! They are so professional in all areas, All the staff are very friendly and helpful, especially Gemma who was so patient and lovely! Having dealt with a lot of estate agents, Nicol's are without a doubt in a league of their own thank you once again, Jane,Phil & Family

Jane · 19 March 2015

5/5

Google

We have brought and sold through droitwich Nicol & co previously. We can't say a bad word. Communication, honesty and support are just 3 of the great things they provide on a personal level aswell as high quality marketing, photos and client base that resulted in selling our house in 3 days this time round. Highly recommended!

Leanne · 6 December 2022

Agent replied

Hi Leanne, thank you for your 5* review and your high recommendation. We're really pleased that the team at Droitwich have helped you previously and remained consistent in providing you a great service, being honest, supportive and communicative throughout.

5/5

Facebook

Absolutely amazing team!! Especially Leanne Fletcher she was amazing all the way through she is one of the beast in her field not only she handled the sale all the way through but she really supported me emotionally as well in times of need I can’t recommend them enough!! Thank you

Inga · 5 July 2021

5/5

Google

We found the service from Nicol and Co to be extremely efficient, friendly and professional. They kept us constantly updated through the whole process of buying and selling, and nothing was too much trouble. The service they provided was far superior to what we have experienced in the past, hence, we wouldn’t hesitate to recommend them.

Nicola · 29 December 2022

Agent replied

Hi Nicola, thank you for your 5* review and your high recommendation. We're really pleased you found the service extremely efficient, friendly, professional and you were kept up to date throughout the buying and selling process. The Droitwich team are always happy to help.

5/5

Facebook

Most people are complaining about the pandemic disaster, they can not afford $500 there is no job soI saw a review on investment tried it with $500, even though they are lower cost of investment.starting from the range of $500 but I got a multiplication of my funds to over $10,000.00 in a weektime it's magical because I never believe until I gave it a trial that is why I need to post an epistle ofthis online.If you are scared to invest a little bit of your money? Why you make excuses to someone else who isgetting paid!!!!! invest in your future so interested investor should not hesitate to reach them viaWhatsApp: +1(609)701-2234Email:elizabethbays70@gmail.comFacebook: Elizabeth Bays

Pally · 14 August 2023

5/5

Google

Fantastic service from Matt Bennett and the team at Nicol & Co! A very professional, personal service. Would recommend to anyone looking to market their property.

Alexander · 5 July 2018

Agent replied

Thank you for your great feedback - it is wonderful to hear such positive thoughts on our service.

5/5

Google

Nicol & co have been fantastic throughout the sale of our house and the purchase of our new one. From our first meeting with Robin, the numerous phone calls and emails with Dan and sales progression with Rachael, they've all been amazing. Very friendly and have been great at advising us and helping us through the process. Thanks all 😊 …

TheMexicaliKid · 27 March 2022

Agent replied

Hi TheMexicaliKid, thank you for the lovely 5* review! We are delighted to hear that the everyone provided you with such good service and that you are pleased with how your transaction was handled throughout the selling and buying process. It will be our pleasure to assist you again in the future! With very best wishes from all the team

5/5

Facebook

Only good things can be said about Nicol & Co, Dan in particular! Although we ended up not buying a house through them, Dan was an absolute gem throughout the whole process, showed us plenty of houses and kept us in the loop the whole time. 'd recommend him any day, any time!

Joao · 21 June 2020

5/5

Google

Bought a property through these guys and the service and speed to completion was excellent! Special thanks to Leanne and Matt for being on the case and securing us an excellent property! We will be back when we need your help again! Thank you, thank you, thank you! You've changed my view on estate agents 👍🏻😀 …

Rebekah · 28 March 2018

4/5

The Trusted Agent
Tenant

Amazing customer service

Wonderful customer service from Benito, originally rang to view one property and after asking a few questions on what we were looking for ended up viewing 3 lovely properties. All the staff seem friendly if we couldn't get a hold of Benito and asked if they could help in anyway. Best estate agent we have used as he was willing to answer all questions and even showed us around each property in great detail.

Sam · 28 October 2016

Agent replied · 28 October 2016

Thanks for the feedback Sam,, Glad Benito & the team could be of assistance. Best wishes Matt

5/5

Google

Thank you to the team at Nicol. I own an estate agency in the south of England and used the Droitwich office to sell my mother in law’s house. Their service is excellent, friendly, professional and efficient. Many thanks to Robin, Coralie, Jess, Dan and Sam.PositiveResponsiveness, Quality, Professionalism

Jon · 5 June 2021

5/5

Google

The staff at Nicol & Co at Droitwich were excellent. I was always kept informed what was happening with my purchase. The staff were happy to respond to all my queries, no matter how trivial. From my initial viewing, through the purchase and finally to having the keys it has been easy. Thoroughly recommended.

Liz · 5 July 2019

4/5

The Trusted Agent
Buyer

Professional and informative service

I'd like to thank Natasha and John for their professional service throughout. Nicol & Co are user-friendly and well prepared for viewings. Natasha was excellent with her knowledge of the properties we viewed and that was very important to us due to the fact that we did not live locally. Many thanks to Natasha and to John.

Denise · 18 November 2016

5/5

Google

Bought a property through these guys and the service and speed to completion was excellent! Special thanks to Leanne and Matt for being on the case and securing us an excellent property! We will be back when we need your help again! Thank you, thank you, thank you! You've changed my view on estate agents 👍🏻😀

Rebekah · 29 January 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Nicol & Co Droitwich

What do sellers say about Nicol & Co Droitwich?

29 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."

What do buyers say about Nicol & Co Droitwich?

20 reviews from buyers, rated 4.7 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."

What do landlords say about Nicol & Co Droitwich?

10 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."

What do tenants say about Nicol & Co Droitwich?

16 reviews from tenants, rated 4.9 out of 5 on average. For example, Matt wrote: "I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Worcester won Platinum; Nicol & Co, Malvern won Gold.

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